John-Paul Kamath
npower will deploy an
Oracle content management system (CMS) to offer customers online
billing, meter reading alerts and news about their latest
deals.
Using technology supplied from
Oracle’s Stellent, the system will manage over
30 of the company’s websites and is designed to quicken the
publication and maintenance of over 12,000 digital assets.
The energy provider wanted to deliver a broader range of
services to customers through its website, but recognised that its
old system could not manage growing complexities. Reducing the time
to market of new applications was also a driver for installing the
CMS.
“The energy and utilities industry is a very competitive
marketplace and we have developed an enterprise content management
system that supports our company strategy,” said Patricia Gildea,
e-delivery manager for npower.
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