Compaq Global Services has announced a portfolio of consulting and
support services designed to help customers build an IT
infrastructure for wireless enterprise applications.
The new services span from managing a customer's wireless
capability to a company's long-term business focus, said Bob
Simmons, director of Compaq Global Services' wireless and
networking practice.
Simmons said he hoped that the new wireless suite would help
customers feel comfortable about taking the wireless plunge sooner
rather than later.
"Too many people make wireless out to be something completely
separate, people are calling this 'the next Internet' and I don't
think that's right," Simmons said. "It's all about finding where
you could apply this technology to your business."
The services suite is targeted at Wireless LAN public and private
access; customer relationship management (CRM) for Siebel and
Oracle deployments; mobile messaging for Microsoft Exchange and
Lotus Notes environments; and mobile enterprise applications such
as SAP AG and Oracle.
Elements of the new wireless services suite include:
- Mobility Strategy Services: allows customers to target and map
out potential targets for a wireless role within its business.
- Mobility Architecture Services: aligns business objectives with
technology.
- Managed Mobility Pilot Services: low-risk early deployments,
including a per-user pricing scheme.
- Mobility & Wireless Assessment Services: checks the
infrastructure and applications in place to support mobile
technology.
- Mobility Design & Implementation Services: designs
customised mobility solutions.
- Managed Mobility Services: ties in an end-to-end managed
wireless service framework throughout an enterprise.
- Business-Critical Support Services: assures 24x7 reliable
operation of wireless system and applications in place.
The services will provide integration capabilities with various
server and partner wireless devices and products, Simmons said.