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Storage for the masses

Simon Quicke
Thursday 26 July 2001 04:06
It used to be said that the home storage market was not worth bothering about because of low margins, cut-throat competition and limited opportunities. But things have changed and with the emergence of set-top boxes and other storage-hungry devices, the sitting room is fast becoming the next sales battleground.

There are several areas vendors are pinning their hopes on, with set-top boxes forming a large part of the expected market growth. But equally important are hand-held portable drives and flash memory drives to support digital cameras.
"You couldn't base your business on it at the moment, but there is a move towards digital content by consumers," says Grant Morgan, managing director at SmartDisk.

He places the television, rather than the PC, at the centre of the digital lifestyle that will provide vendors with opportunities to get involved with making storage devices for set-top boxes, PDAs, digital cameras and MP3 players.

"The days are over for large amounts of growth in the computer market [for storage devices]," he claims.

Television potential
One school of thought argues that traditional PCs are expected to decline in importance for hard disk drive (HDD) vendors as time goes on to be replaced by the television. It doesn't take a genius to realise that the potential market for TVs is considerably higher than for PCs and as users start shifting towards digital there is an opportunity to sell large numbers of units.

That view is naturally enough not held by firms involved with making PCs as well as selling storage. John Osterhout, director of marketing for the storage technical division at IBM, says the PC market is cyclical and will make money again in the future.

"The PC has a lot of life left in it and it does perform useful functions in the home," he argues.

What most vendors do agree on is that increasingly in the home space, the PC is no longer the single dominant interest for storage suppliers and it will be joined by televisions, set-top boxes and digital devices in the near future.

Chasing consumers
Not surprisingly, there are a healthy number of vendors moving towards the consumer electronics market trying to come up with low-price, high-capacity devices. The considerable market for CD-Rs has demonstrated that users are prepared to take advantage of devices helping them store material.

Where most of the attention is being focused is around the television, as HDD manufacturers try to get deals to supply set-top boxes and vendors attempt to get involved with plans that could include digital TVs coming with their own HDDs.

"The people who control the set-top box are those who are providing the content and that won't change in the short term, but in the long run the set-top box will change into a mini-computer using the TV as an output device," claims Morgan.
The impact of HDDs turning up in TVs and set-top boxes should switch a few more people on to the benefits of storage.

"As people start purchasing set-top boxes with an HDD in, they will become more aware of it and the HDD will come more to the fore and make people's lives more enjoyable, like personal video recorders," claims Karen Laing, business development manager for CE products Europe at Seagate.

She expects the influence of consumer electronics to grow. Seagate has a facility in California, CETEC, testing out where future systems might work and where the need for storage will be.

"What we have is a completely new area. If you think about the PC, it took years to develop and we are at the early stages of what will develop," she adds.

The consequence of targeting the emerging consumer electronics market is having a repercussion on vendors more associated with the dry business-to-business market.

Fun entertainment
Neil Ewan, business development manager for the retail channel Europe at Imation, says it has been actively marketing itself to retailers and entered into a sponsorship with the Jordan Formula One team to get its brand associated with fun entertainment.

"We are trying to promote technology in an exciting way," he explains. "Our approach is not to have huge blanket TV advertising, but work with the channel where the products are actually sold."

How much the market could be worth is debatable and in all likelihood, storage players will keep supplying the enterprise, SME and retail markets rather than settle for just the home market.

Some analyst firms have predicted the potential market for devices requiring some form of storage support could reach large numbers (see box), but there are doubts over whether large numbers of units will translate into large amounts of cash.

"The price of the devices is very low and it might be big in terms of volume, but not necessarily in terms of value," warns Sue Clarke, senior researcher at the Butler Group.

She reasons that the future direction of the market is far from certain and some vendors are expecting a big take-up in hosted storage that could eventually be offered to home users.

For those vendors that do decide to target the consumer electronics market, it is not going to be easy playing in a market which demands cheap, reliable product.

Meeting market expectations
"The key price points have to be hit and the challenge is to get the price, economies of scale and be able to do development and bring prices down in line with the expectations of the market," claims Osterhout at IBM.

Those difficulties will keep some vendors out of the market to remain focused on enterprise and SMEs. For those that do go into the consumer space, it will be impossible for them to say no one warned them of the challenges.

"In that area you have to have something that is cost-effective and the margins are under pressure, so you will need to sell a lot of product," concludes Andy Walsky, European marketing director at Quantum Snap.

Consumer electronics' future
According to analyst firm IDC, the worldwide market for consumer electronics is set for rapid growth. Over the next three years, the growth areas will be largely games consoles and personal video recorders (PVRs), set-top boxes and Web TV. On top of that, there will be large sales of video cameras and audio players.

By 2004, the market should have topped 45 million units, a huge rise from an expected six million units this year.

The sorts of devices driving forward this growth include the following:

TVs with HDDs Standalone PVRs
Web TVs Net hi-fis
Set-top boxes PCs
MP3 players PDAs

Video phones Web-enabled games consoles.
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