IT news in your industry sector

UK bank branch cull continues as TSB condemns 70 more

TSB’s branch closure programme gathers pace as dozens more high street premises are shuttered Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology horizon-scanning programme launched by UK regulatory bodies

Goal of the initiative is to build knowledge and understanding of emerging tools Continue Reading

By

• Angelica Mari

HP patches bugs in over 150 printer models

More than 150 HP multifunction printers are at risk of compromise through a series of newly disclosed vulnerabilities, one of them wormable Continue Reading

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• Alex Scroxton, Security Editor

Financial Ombudsman Service takes step towards digital transformation with Workday

Ombudsman uses human resource and financial management software in the cloud Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

UK government launches report on digital trade

Report outlines future opportunities and challenges such as the rise of digital protectionism and poor infrastructure Continue Reading

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• Angelica Mari

Over 100 civil society groups call for changes to EU AI Act

Civil, human and digital rights organisations sign open letter calling on European policymakers to put fundamental rights at the heart of the proposed Artificial Intelligence Act Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Digital beats – how Warner Music turned to the cloud

In this week’s Computer Weekly, we talk to the CIO of Warner Music about how cloud computing helps it meet the needs of music lovers. AstraZeneca discusses how its enterprise social media system helped through the pandemic. And we assess the tech sector’s response to the government’s plans to tackle digital skills shortages. Read the issue now. Continue Reading

ICO warns facial recognition company Clearview AI it could face £17m fine over privacy breaches

The UK’s information commissioner has issued a preliminary decision to fine Clearview over £17m for breaching UK data protection law and invited the company to make representations Continue Reading

By

• Bill Goodwin, Computer Weekly

UK announces standard for algorithmic transparency

Public sector organisations will pilot artificial intelligence governance framework and evolve it based on feedback Continue Reading

By

• Angelica Mari

Second Mizuho executive quits after IT problems

IT failures have forced the CEO of Japanese financial services group to step down Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

UK ‘impact startups’ raise £2bn in 2021

Impact startups in the UK have raised record levels of investment this year, with most of the capital raised going to climate tech firms Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

British Army picks Immersive Labs for cyber training

The British Army will make Immersive Labs’ security training platform available to all serving personnel Continue Reading

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• Alex Scroxton, Security Editor

Cabinet Office slammed after advising users to ditch UKCloud as further investment nears

The Cabinet Office is facing criticism after details emerge that at least one major government department has briefed suppliers to migrate away from UKCloud Continue Reading

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• Caroline Donnelly, Senior Editor, UK

DWP extends Capita contract for Scottish jobs programme

Scotland’s JETS job-matching scheme, which uses digital tools to support people looking for work, extends contract with Capita Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Three latest trends and developments around the Mitre ATT&CK framework

Framework is set to receive important updates to help organisations and businesses evolve their cyber security. Learn more about what it offers Continue Reading

By

• Shannon Flynn, ReHack Magazine

Post Office inquiry clears up opaque stance on subpostmaster compensation

The chair of the Post Office scandal public inquiry has confirmed the compensation of a group of subpostmasters will be revisited Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government must prove its plans to police encryption work, says ex-cyber security chief

Ciaran Martin, the former UK cyber security chief, says the government must explain how it can access encrypted communications without damaging cyber security and weakening privacy Continue Reading

By

• Bill Goodwin, Computer Weekly

British Army announces transformation programme

The Future Soldier initiative will see a modernisation supported by use of emerging technologies and bolstered cyber capabilities Continue Reading

By

• Angelica Mari

Post Office supported 1999 law change that eased prosecutions using computer evidence

The Post Office made clear its support for a change in UK law regarding computer evidence that was making prosecution 'onerous' - a change which later helped to wrongfully convict subpostmasters Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

UK consumers warned of increase in credit card application fraud

There has been a sharp rise in fraudsters using stolen personal details to open credit card accounts Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

One in three Norwegian unicorns created in 2021 alone

Norway’s tech sector has undergone rapid growth in the past year, consolidating the Nordic country’s position as an emerging European tech hub Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Norway and IoT: A match made in heaven

 Continue Reading

UK government announces NHS digital delivery review

Report from NHS Digital chair Laura Wade-Gery sets out recommendations on how to approach digital transformation in the public health system Continue Reading

By

• Angelica Mari

Consumer cyber bill to protect mobiles, smart devices

Product Security and Telecommunications Infrastructure Bill will reinforce protections for consumer devices and mandate improvements to default security settings Continue Reading

By

• Alex Scroxton, Security Editor

Societe Generale accelerates data and artificial intelligence strategy

French investment banking giant increases its focus on data and artificial intelligence as digital transformation matures Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Kazakhstan’s IT industry growing rapidly thanks to heavy government support

Kazakhstan’s IT sector is being prepared for international expansion through government investment Continue Reading

By

• Vladimir Kozlov

Apple sues under-fire malware firm NSO

Lawsuit alleges spyware firm NSO Group targeted Apple’s users, adding to the pressure on the under-fire company Continue Reading

By

• Alex Scroxton, Security Editor

The value of open source in Europe

Open source offers immense benefits across the private and public sector and enables organisations to tap into world-class expertise Continue Reading

By

• Heikki Nousiainen, CTO and co-founder, Aiven

Police tech introduced with little scrutiny or training

A Lords inquiry into the adoption of advanced algorithmic technologies by police in England and Wales has been told that new tools are being introduced without proper training and with little scrutiny of their impacts Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Schrems accuses Irish DPC of trying to block publication of Facebook documents

Austrian lawyer Max Schrems has filed a complaint after the Irish data protection commissioner put his privacy organisation under pressure to sign a non-disclosure agreement Continue Reading

By

• Bill Goodwin, Computer Weekly

Men’s Mental Health Month: How fintech can reduce anxiety around debt

Umer Suleman of ethical investment firm Wahed explains how financial technology can reduce anxieties associated with debt Continue Reading

By

• Umer Suleman

Four-day week introduced for staff at digital bank

UK’s Atom Bank brings in four-day working week for employees with no salary reduction Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Mia Sorgi, director of digital product and experience, PepsiCo Europe

A trial project using gesture-based technology to help customers order in restaurants is just one example of the pioneering digital innovations being explored by food and drinks giant PepsiCo Continue Reading

By

• Mark Samuels

How can specialist retailers get closer to their customers?

In many cases, a customer needs more than just picking an item off the shelf or opening a box left on the doorstep – they need domain expertise Continue Reading

By

• Andy Randall, group COO, Halfords

NHSX and NHS Digital to merge with NHS England

Overhaul part of recommendations under a digital delivery review led by NHS Digital chair Laura Wade-Gery Continue Reading

By

• Angelica Mari

Home secretary urged to respond to concerns over EU travel systems

Priti Patel is challenged over the various issues relating to new border checks affecting UK residents travelling to the European Union, in aspects such as facial recognition and algorithmic profiling Continue Reading

By

• Angelica Mari

Upcoming holidays prompt ransomware warning from authorities

Ransomware gangs know how calendars work, and may target their attacks around major holidays to take advantage of more people being off work, according to a new alert Continue Reading

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• Alex Scroxton, Security Editor

More wrongful convictions overturned in Post Office scandal

Seven more subpostmasters have been cleared after the Post Office charged them for crimes caused by its faulty Horizon software, taking the total of people wrongfully convicted to 72, with more to come Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Black Friday cyber warning for 4,000 card-skimming victims

NCSC warns thousands of small retailers that their websites are being exploited to steal customer data Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Karl Hoods, CDIO, Department for Business, Energy and Industrial Strategy

Moving to the cloud, developing staff skills and responding quickly to the pandemic – from a public sector IT leader’s perspective Continue Reading

By

• Mark Samuels

DHSC reluctant to confirm details of digital delivery review

Sajid Javid heightens expectations around Wade-Gery review at NHS conference, but health department is unable to say when it might be delivered Continue Reading

By

• Angelica Mari

UK holds international digital government conference

Countries convened to discuss digital transformation issues and the application to services of technologies such as AI and digital identity. Continue Reading

By

• Angelica Mari

Back to the past with government identity

The UK government plans to spend up to £400m developing yet another digital identity system – why is taxpayer money going into a time warp when there is surely a better and cheaper way? Continue Reading

By

• Jerry Fishenden

Subpostmasters asked to withdraw support for Post Office scandal inquiry

Subpostmaster campaign group founder calls for members to withdraw support for public inquiry into Horizon IT scandal over lack of adequate compensation Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

How Axa drives digitisation forward

Digital transformation is not a one-shot project – it’s a continuous and evolving process that requires a mindset change in IT management Continue Reading

By

• Cliff Saran, Managing Editor

Government to legislate to make APP fraud reimbursement mandatory

UK payments regulator wants to reduce the huge sums of money lost to authorised push payment fraud and is calling on the banking and tech industries to play their part Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Sky ECC provided free cryptophones to a Canadian police force

Internal emails disclosed in a US court show how Sky Global supplied sample encrypted phones to a Canadian police force before its phone users became subject to an international police investigation Continue Reading

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• Bill Goodwin, Computer Weekly

Six more former subpostmasters have convictions overturned

A total number of 65 subpostmasters have now had criminal convictions overturned in Post Office Horizon scandal Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

AstraZeneca looks at the bigger picture in enterprise social media

How do you work with people in different time zones and from different cultures and what happens when people leave the company? Continue Reading

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• Cliff Saran, Managing Editor

HMRC should boost data analytics capability, says NAO report

Department urged to develop its current set-up to better manage the range of taxpayers’ needs it encounters Continue Reading

By

• Angelica Mari

Amazon to stop accepting Visa credit cards in UK due to high fees

Online retail giant Amazon will stop accepting UK Visa credit card payments from January next year Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Cloud repatriation: Five reasons to repatriate data from cloud

We look at key drivers of cloud repatriation, including cost, compliance, issues around latency and data gravity, reversing poorly planned moves to the cloud, and supplier failure Continue Reading

By

• Stephen Pritchard

ONS data points to rise in UK tech employment for women

Female professionals accounted for 71% of the new jobs created between June and September 2021 Continue Reading

By

• Angelica Mari

Post Office agrees to share privileged legal information with Horizon scandal inquiry

The Post Office will waive professional legal privilege for documents relating to legal advice it received regarding subpostmaster prosecutions Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

GovTech to enhance Government on Commercial Cloud

GCC 2.0 will include improvements in user onboarding and provide single credential access to public cloud services and engineering tools, among other areas Continue Reading

By

• Aaron Tan, TechTarget

One-fifth of NCSC-supported cyber incidents linked to Covid-19

National Cyber Security Centre has helped to thwart multiple cyber incidents that could have seriously disrupted the UK’s response to the pandemic Continue Reading

By

• Alex Scroxton, Security Editor

Tech suppliers chosen for £5bn NHS digital records framework

A pool of 46 firms has been selected to deliver digital document solutions and associated hardware and software Continue Reading

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• Angelica Mari

Blueprint for future high street shows tech’s role in creating thriving communities

Technology will play an important role in creating thriving communities after Covid-19 lockdowns renew interest in local high streets Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Can UAE become a world leader in AI?

The UAE has launched multiple programmes as it bids to be a world-leading location for artificial intelligence innovation Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

NHS Digital announces sustainability pledge

NHS Digital outlines its commitments and plans to tackle the net-zero challenge, including a new approach to cloud hosting Continue Reading

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• Angelica Mari

Government and Post Office should stop discussing Horizon victim compensation and pay it

The first hearing in the Post Office Horizon scandal public inquiry hears why victims should be paid compensation immediately Continue Reading

How cosmetics retailer Lush authenticates with ease

In this week’s Computer Weekly, we find out how Lush has modernised user authentication, governed by a desire to care for customer data. We also talk to the chief data officer at Nasa about data as a strategic asset, and the ground of better decision-making. And we foreground a call for the government and the Post Office to compensate victims of the Horizon computer system without delay. Read the issue now. Continue Reading

Medtronic ups ante in digital health

Medtronic wants a slice of the burgeoning digital health market and is teaming up with startups and other organisations in Asia-Pacific’s healthcare ecosystem to raise its game Continue Reading

By

• Aaron Tan, TechTarget

UK government proposes new rules for digital supply chain security

Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things Continue Reading

By

• Alex Scroxton, Security Editor

Video firm gets Qumulo scale-out NAS and super-fine metrics

Cognacq-Jay Image shunned Scality and Isilon to get Qumulo scale-out NAS for extremely elastic video workloads and built fine-grained metrics to troubleshoot complex processes Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

General Motors restructures IT to develop $25bn software business

Carmaker has divided its IT function, one part focusing on the back office, the other on its software-defined business opportunity Continue Reading

By

• Cliff Saran, Managing Editor

Government bodies refuse FOI requests on basis of misleading database search times, says academic

The Information Commissioner’s Office tells tribunal it would need to bring in external experts to search data using an Excel spreadsheet Continue Reading

By

• Bill Goodwin, Computer Weekly

Social value not yet fully embedded in procurement practices

Social value procurement rules are designed to diversify the public sector’s supplier base while providing society with wider collective benefits, but are yet to be fully introduced Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Convictions of eight former subpostmasters in Scotland under review

The Scottish Criminal Cases Review Commission is investigating eight potential miscarriages of justice linked with faulty Post Office IT system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CaixaBank system normal after migration of millions of customer accounts

Spain’s CaixaBank has successfully completed the migration of millions of Bankia customers to its systems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Royal Navy gets £100m electronic warfare boost

Contract will see new technology deployed to bolster the UK's radar detection capabilities for the Royal Navy Continue Reading

By

• Angelica Mari

Arkwright’s till, Tesco GetGo and retail tech’s non-linear innovation journey

The checkout-free Tesco GetGo store shows that retail technology has come a long way since the faulty till draws in Open All Hours, but some of today’s innovation goes back to the future Continue Reading

By

• Ben Sillitoe

How we use core technologies to give our SMEs superpowers

This is a guest blogpost by Chris Richards, Regional President UK&I, Unit4 It was pleasing to see the Chancellor reference the importance of encouraging SMEs to embrace key back office ... Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

New law needed to rein in AI-powered workplace surveillance

MPs and peers call for new legislation to regulate the growing use of artificial intelligence in the workplace, which is being used to surveil workers’ performance and behaviour Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Oversight of biometrics and surveillance should not go to ICO

Biometrics and surveillance camera commissioner Fraser Sampson has panned the UK government’s proposed plan to absorb the functions of those roles under the remit of the information commissioner Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Cost reduction is still the biggest driver of banks’ cloud adoption

More than 80% of banks now have a clear cloud strategy following a injection of urgency during the Covid-19 pandemic Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

LOTI to develop data ethics governance approach for London

The technology and innovation office is working on the elements needed to ensure ethical standards in data projects in the capital’s boroughs Continue Reading

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• Angelica Mari

CaixaBank to complete IT integration of Bankia in two days

Spanish bank embarks on a massive migration of customer accounts following merger Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government publishes research on maritime technology sector

The report outlines opportunities and recommendations for the industry in areas such as autonomous systems and artificial intelligence Continue Reading

By

• Angelica Mari

Online sales now account for 34.4% of M&S clothing and home goods

Ongoing digital transformation sees online sales grow for M&S as pandemic consumer habits continue Continue Reading

By

• Clare McDonald, Business Editor

Cambridge Quantum tackles rail optimisation for German operator

Among the promises of quantum computing is to run combinational optimisation for tasks such as complex train scheduling to minimise disruption Continue Reading

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• Cliff Saran, Managing Editor

Finance ombudsman overturns more than three-quarters of bank decisions on APP fraud

The financial services ombudsman is siding with customers in over 75% of complaints against banks that refuse to repay losses to authorised push payment fraud Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

CW Benelux: Dutch IT company rips up the HR rule book for better work-life balance

One Dutch tech firm has used learnings from the pandemic to rip up its HR rule book and implement an official work-from-home policy. In fact, Infolearn has gone further than hybrid working, with a personal mobility budget for staff and a four-day working week, all with retention of full-time salary. Also in this issue, read how Dutch education administrators appear to be underestimating the threat of cyber crime. Continue Reading

Bank of England loses 161 computing devices in three years

Bank cannot account for phones, laptops and tablets that have gone missing over the past three years Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Lloyd v Google Supreme Court verdict brings end to privacy class actions against big tech in UK

A ruling by the Supreme Court has left it financially unviable for individuals to bring class actions in the UK against big tech companies for privacy breaches Continue Reading

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• Bill Goodwin, Computer Weekly

Financial Conduct Authority chooses Aiimi for improved information discovery

The Financial Conduct Authority has awarded a three-year contract to UK enterprise search firm Aiimi to enable the regulator’s staff to find documents more easily and collaborate better Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Vast Data: Big shifts promised for an AI future

Purveyor of Universal Storage says AI and GPU-based compute will dominate, and is set to benefit with its (relatively) cheap, deep and quick QLC-plus-Optane offer Continue Reading

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• Antony Adshead, Storage Editor

Traditional banks could get revenue boost if they copy digital challengers

Traditional banks could see huge sales increases if they adopted the business models of their digital challengers Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

EU artificial intelligence regulation risks undermining social safety net

Europe’s proposed artificial intelligence regulation will not adequately protect people from European governments' increasing use of the technology in social security decisions and resource allocation, says Human Rights Watch Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

CIO interview: Graeme Hackland, CIO, Williams F1

The Formula One CIO has made big changes to IT over the last few years, helping the F1 team to move forward through cloud-driven business transformation Continue Reading

By

• Mark Samuels

What Norwegians are learning as they pioneer autonomous ships

Norway is leading the world in developing autonomous ship technology – and the world should pay attention to its latest developments Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Digital surveillance of remote workers may increase enterprise risk

From productivity tools to security threats, we explore how digital surveillance is forcing remote workers towards shadow IT Continue Reading

By

• Matthew Staff

How to manage endpoint security in a hybrid work environment

The future of the workplace is clearly hybrid, but this has untold implications around endpoint security. How can businesses overcome these? Continue Reading

By

• Nicholas Fearn

Yoti develops age estimation algorithm for under-13s

Age estimation technology developed by Yoti is being pitched as a way of helping social media platforms and other online businesses protect younger internet users from harm Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

NHS gets £250m boost to accelerate digital diagnostics plan

NHS funding aimed at enabling faster detection of health conditions and reducing waiting times Continue Reading

By

• Angelica Mari

What’s up with Wotsits, Quavers and Monster Munch?

IT failure leads to shortages of popular UK crisps on supermarket shelves resulting in extraordinary price hikes on eBay Continue Reading

By

• Cliff Saran, Managing Editor

Standard Chartered picks Starling Bank tech for product launch

Standard Chartered able to quickly launch new product through fintech platform Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vienna’s tech startup ecosystem gathers momentum

After a sustained period of inactivity, Vienna’s startup environment is finally on the rise again Continue Reading

By

• Matthew Staff

Blockchain technology will help banks will cut cross-border payment costs by $10bn in 2030

The use of blockchain technology in cross-border payments will save global banks $10bn in 2030, according to research Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Singapore ups ante in AI with sectoral programmes

Singapore launches two national AI programmes to bolster adoption of AI by financial institutions and the public sector Continue Reading

By

• Aaron Tan, TechTarget