The Google Nexus One/HTC Desire versus the IT department

Belinda Parmar of Lady Geek and owner of a Nexus One, discusses why IT departments keep our personal and professional technology lives separate.

Advancements in mobile phones have been meteoric of late, leading to the release of the Google Nexus One (also known as the HTC Desire), but why is it that we get to see these pockets of joy in our personal lives but not at work?

Belinda Parmar of Lady Geek and owner of a Nexus One, discusses why IT departments keep our personal and professional technology lives separate.

I got the exact response from my IT department I had expected when I showed them my Nexus One: indifference. I had not expected them to jump for joy at the thought of yet one more device and platform to support, but a little bit of enthusiasm, or even curiosity, for my new love would have been appreciated.

Without a doubt, my Nexus One is the best phone on the market. Its ARM Snapdragon processor makes everything really fast. The five-megapixel camera takes great pictures. The screen background has "live" 3D wallpaper - in my case, it looks like a shimmering lake which ripples every time I touch the screen.

Everything is intuitive and I have not needed to refer to the manual once (which is my test of a great gadget). But the best thing about it is that I can sychnronise all of my Google apps (mail, calendar, contacts, chat).

For example, if I add a contact via Google's website on my PC it appears on my phone within seconds. No data cables required. Heaven compared to the iPhone or Microsoft Outlook devices, which all require cables.

So why is it that IT departments are on the whole religiously loyal to Blackberry and ambivalent to Google? There is an irony in many IT departments - surely, they should be the most eager to adopt cutting-edge technologies?

The reality is that IT departments are often the most traditional departments in companies and the least welcoming of what they see as disruptive change.

IT departments are set up to service the holy trinity of platforms: Windows XP, Office and Exchange. The Blackberry fits in perfectly with the systems that have traditionally kept them employed. Blackberry does not challenge the status quo. My Nexus phone heralds a new era in which this holy trinity is desecrated, as Google apps such as mail, docs and calendar exceed the requirements of most users.

IT departments must welcome and engage in this new revolution. It should mean spending less time on the drudgery and maintaining basic applications and more time embracing new technology that can give businesses a competitive edge.

Belinda Parmar is the Founder of Lady Geek.  Lady Geek is a marketing and design consultancy which helps technology companies understand and sell to women.  You can follow Belinda on twitter

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