Case Study: High-end desktop PCs

One of the world’s largest fund management companies has increased employees’ productivity by deploying high performance Pentium...

One of the world’s largest fund management companies has increased employees’ productivity by deploying high performance Pentium III workstations

How does a large financial institution upgrade the infrastructure, improve customer service, train employees to knowledge-driven assets and gain on the competition by becoming one of the largest, most profitable enterprises in its field? The major goals for Daehan Investment Trust were to integrate the latest technology, provide the means for constant computing and get the industry's best financial information systems in place.

Daehan Investment Trust (DITC) is the pioneer in investment trust business in Korea. It is a large financial institution with 80 branches, three million customers and trust account funds worth $25 billion. DITC had recorded profits for 16 months in a row when almost all financial institutions were struggling under the economic crisis.

Jeong-Min Kwon, general manager of DITC's Information Technology Support Department, said that the company could continue to record profits starting last January mainly because "the president of DITC showed strong leadership in raising awareness about the importance of information technology".

Earlier this year, DITC's management declared its commitment to knowledge management and embarked on transforming the company into a knowledge-based organisation. DITC focused on the sales and marketing, and fund management functions to develop core knowledge competencies. Increasing customer satisfaction by effectively utilising and creating knowledge in these two areas was deemed essential to maximise profitability and long-term growth of the company.

To achieve this, DITC introduced a wide range of programs to empower employees and improve knowledge management. In addition, PC penetration is 100 per cent ( each DITC employee has at least one PC which facilitates sharing of information within the organisation. Fast and effective sharing of information among the entire workforce is one aspect of how DITC plans to achieve the vision of knowledge management.

These efforts are paying off. DITC received the Best Groupware User Award from Handisoft, a groupware solution vendor, among the 30 financial institutions using groupware.

The company recently replaced its hardware with high-end PC workstations based on the Intel Pentium III processor and also purchased 700 Pentium II processor-based notebooks to increase productivity. It was found that high-performance systems were required, and telecommunications and access speeds needed to be accelerated, as work procedures were shifting to web-based architecture such as Internet banking and electronic approval.

Constant computing is the ability to run many applications at once, smoothly and efficiently, with the view to increasing productivity for both the employee and the corporation. Today's workstations are required to process many applications simultaneously e.g. web browsing, email, scheduling, word processing and spreadsheets. Background tasks such as data compression, encryption, automatic virus check and e-commerce are also placing increasing pressure on the processing performance of the PC.

The benefit to the user is the ability to get on with day-to-day common applications while the PC is running applications in the background. Without adequate performance of PCs, an employee's ability to work productively may be seriously hampered.

Daehan Investment Trust plans to gradually expand the deployment of high-performance applications, high-end multitasking environment, leveraging the benefits of the Pentium III processor. The company expects to track and manage assets, using the processor serial number (PSN) feature of the machine.

The PSN provides manageability and information management. IT departments can deploy applications that use the processor serial number for asset tracking, system inventory, document control and content management.

Compiled by Ajith Ram

( 1999 Intel Corporation

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