News

IT management

  • August 15, 2025 15 Aug'25

    US trade body calls on Washington to cut cyber red tape

    The US Information Technology Industry Council has called on the White House’s Office of the National Cyber Director to cut burdensome regulations in areas such as AI and incident reporting, and to do more to build a unified security regime

  • August 15, 2025 15 Aug'25

    Zendesk CTO on the new era of customer experience

    Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

  • August 15, 2025 15 Aug'25

    Whitehall IT projects face complex challenges, Nista report finds

    The annual report from the National Infrastructure and Service Transformation Authority gives major police IT project ‘red’ rating, while several others are rated ‘amber’, including Gov.uk One Login and Making Tax Digital

  • August 15, 2025 15 Aug'25

    Autocratic UAE gets democratic artificial intelligence

    US-China rivalry has come to a head in authoritarian Gulf state UAE, where OpenAI is attempting to make a stand for democracy and free speech