News

IT management

• July 24, 2024 24 Jul'24

  Qualtrics CEO: AI can make businesses more human

  Qualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees

• July 23, 2024 23 Jul'24

  NCA seizes thousands of social media accounts used by people smugglers

  A three-year campaign has seen thousands of social media posts and accounts used to advertise the services of illegal people smugglers taken down

• July 23, 2024 23 Jul'24

  Former minister felt she was fighting department over Post Office controversy

  Former government minister was fighting with Shareholder Executive officials as she probed for information following allegations brought to her by MPs

• July 23, 2024 23 Jul'24

  Chrome cookies reprieved amid Google Privacy Sandbox changes

  Google abruptly changes tack on third-party cookies in its Chrome web browser, cancelling plans to deprecate them in favour of an unspecified ‘new experience’ for users

• July 23, 2024 23 Jul'24

  Why did CrowdStrike cause the Windows Blue Screen?

  The ‘blue screen of death’ signals a catastrophic Windows failure, which is exactly what many people faced on 19 July 2024 – but why did it happen?

• July 23, 2024 23 Jul'24

  Huawei Cloud doubled its Singapore business in 2023

  Huawei Cloud grew its Singapore business by over 100% last year, with customers such as Ninja Van leveraging its services to run key workloads

• July 22, 2024 22 Jul'24

  Interview: Embedding better accessibility in software and websites

  We speak to a CIO who relies on a screen reader to do his job and find out how accessibility technology has evolved

• July 22, 2024 22 Jul'24

  NCA cracks digitalstress DDoS-for-hire operation

  The UK authorities have taken down a major component of the multinational DDoS cyber attack-for-hire ecosystem, hacking into the digitalstress.su service and exfiltrating data on its users, who now face arrest

• July 22, 2024 22 Jul'24

  NCSC: Beware of criminal CrowdStrike opportunists

  Financially motivated cyber criminals are already conducting opportunistic attacks on organisations that leverage the CrowdStrike incident, and more targeted attacks are sure to follow

• July 22, 2024 22 Jul'24

  CrowdStrike chaos shows risks of concentrated ‘big IT’

  The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous

• July 22, 2024 22 Jul'24

  How Co-op is preparing for the move off SAP ECC

  With end of support in 2027, Co-op has deployed its SAP ECC systems onto Rise, as a step to S/4Hana migration

• July 22, 2024 22 Jul'24

  BT fined £17.5m for ‘catastrophic’ emergency network outage

  UK comms regulator issues fine to country’s leading telco for being underprepared to handle disruption in June 2023, affecting 14,000 emergency calls and lasting 10.5 hours

• July 22, 2024 22 Jul'24

  Ed Davey and Jo Swinson ‘handled’ by civil servants in Post Office cover-up, says Sir Alan Bates

  Evidence in public inquiry revealed how ministers in charge of Post Office were left in the dark at a time when campaigners, MPs and journalists were looking for answers

• July 21, 2024 21 Jul'24

  CrowdStrike update snafu affected 8.5 million Windows devices

  About 8.5 million devices globally were hit by the botched CrowdStrike update, with a significant number now back online and operational

• July 19, 2024 19 Jul'24

  CrowdStrike security update fails Windows PCs globally

  An update to the security firm’s Falcon service has led to many Windows users being unable to work this morning. Microsoft 365 is also affected

• July 18, 2024 18 Jul'24

  DBS rolls out GenAI assistant for customer service teams

  The CSO Assistant was built entirely in-house and uses a large language model tailored to local languages

• July 18, 2024 18 Jul'24

  Government trusted ‘abuser’ over the abused on Post Office scandal

  The government referred allegations about subpostmasters’ mistreatment by the Post Office to the alleged abuser itself

• July 18, 2024 18 Jul'24

  Neo4j eyes GenAI workloads in APAC

  Neo4j is targeting GenAI workloads in the fast-growing APAC market by leveraging knowledge graphs to improve the accuracy and explainability of large language models

• July 17, 2024 17 Jul'24

  UK Cyber Bill teases mandatory ransomware reporting

  In the Cyber Security and Resilience Bill introduced in the King's Speech, the UK's new government pledges to give regulators more teeth to ensure compliance with security best practice and to mandate incident reporting

• July 17, 2024 17 Jul'24

  Hackney Council reprimanded over 2020 ransomware attack

  The London Borough of Hackney has been reprimanded by the ICO over a series of failures that led to a devastating cyber attack, but at the same time, the regulator praised the local authority for its response and commitment to making improvements

• July 17, 2024 17 Jul'24

  Tech workers misinformed about number of women at top, finds Computer Weekly

  Half of IT workers in Europe believe there is good representation of women in leadership positions in tech, despite numbers telling a different story

• July 17, 2024 17 Jul'24

  Labour government plans new laws around cyber security, data sharing and skills

  The King's Speech outlined the legislative agenda for the new Parliament, including several bills that will impact the tech community

• July 17, 2024 17 Jul'24

  How the Mercedes F1 IT team helped Lewis Hamilton win the British Grand Prix

  Computer Weekly went behind the scenes with the Mercedes-AMG Petronas Formula One team, during its victorious British Grand Prix weekend, to find out about the role of IT in beating the stopwatch

• July 16, 2024 16 Jul'24

  Strategic Defence Review must emphasise cyber security, says industry

  Cyber security leaders say the new government's Strategic Defence Review needs to put digital security front and centre

• July 16, 2024 16 Jul'24

  Fujitsu analyst gave witness statements when more qualified colleagues refused

  Fujitsu employee provided witness statements to courts in cases against subpostmasters despite not understanding the evidence, after qualified IT experts refused

• July 16, 2024 16 Jul'24

  Incubator Plexal heads to Singapore for CyberBoost

  Cyber startup hub Plexal expands its presence to Singapore through a new initiative, and sets its sights on helping new UK businesses break into the booming Asia-Pacific market

• July 16, 2024 16 Jul'24

  CMA looks deeper into Microsoft’s AI hirings

  Microsoft recently hired two former co-founders of AI specialist Inflection AI, and signed a deal to host the company’s AI model on Azure

• July 16, 2024 16 Jul'24

  Legal, tax and audit professionals look forward to AI efficiency promise

  Hundreds of hours a year could be saved through the use of AI in the legal, tax, and risk and compliance fields

• July 16, 2024 16 Jul'24

  Cloud spend trumps AI but data, security and cost a common headache

  Nasuni-sponsored survey finds cloud projects higher on the to do list than AI, but data management, security and cost reduction are common themes in all areas of investment

• July 16, 2024 16 Jul'24

  Massive hyperscaler GenAI spend raises questions on costs

  How much will IT buyers be expected to pay, as hyperscalers ramp up investment in AI-powered servers to support GenAI?

• July 16, 2024 16 Jul'24

  Labour government begins to dish out digital responsibilities

  As the new government begins to settle in, ministers with technology remits begin to emerge as DHSC and others declare which ministers will have digital responsibilities

• July 16, 2024 16 Jul'24

  Finnish tech sector opposes government’s immigration reforms

  The tech sector in Finland fears talent shortage as government introduces stricter immigration policy

• July 15, 2024 15 Jul'24

  NHS Trusts cancelled over 6,000 appointments after Qilin cyber attack

  The two NHS Trusts most heavily impacted by the Qilin ransomware attack on pathology services provider Synnovis have cancelled over 6,000 appointments and procedures in the past five weeks

• July 15, 2024 15 Jul'24

  Schools hit with cost hike as free Microsoft licences end

  The A1 Plus academic licence, which gave teachers and pupils access to the Microsoft productivity suite, stops in August

• July 15, 2024 15 Jul'24

  DACH education ‘ready for AI’ as parents call for next phase of innovation

  A rallying cry for digital intervention in the sector across the DACH region could set the tone for a continental shift towards more dynamic and intuitive learning in the years to come

• July 15, 2024 15 Jul'24

  WHO launches digital health collaboration network

  The World Health Organisation’s network, which includes 53 member states alongside data and digital health partners, will tackle digital transformation issues in healthcare

• July 15, 2024 15 Jul'24

  How Snowflake is tackling AI challenges

  Snowflake’s regional leader Sanjay Deshmukh outlines how the company is helping customers to tackle the security, skills and cost challenges of AI implementations

• July 15, 2024 15 Jul'24

  Civil servant said subpostmasters’ threat of legal action was ‘sabre-rattling’

  Post Office scandal public inquiry hears damning evidence capping off a bad week for the reputation of high-profile civil servants

• July 12, 2024 12 Jul'24

  AT&T loses ‘nearly all’ phone records in Snowflake breach

  Hackers have stolen records of virtually every call made by AT&T's customers during a six-month period in 2022, after compromising the US telco's Snowflake data environment

• July 12, 2024 12 Jul'24

  Public awareness of ID security grows, but big obstacles remain

  Consumers are improving their awareness of the issues around digital identity security, but there are still some big issues preventing many from doing better, according to an Okta report

• July 12, 2024 12 Jul'24

  How Howdens used GenAI to power app user experience

  The Howdens app has been updated with a GenAI-powered digital assistant that helps its trade customers tackle technical issues

• July 12, 2024 12 Jul'24

  IBM: Reimagine processes to unlock AI’s value

  Asia-Pacific organisations must reimagine processes for AI success, says IBM’s general manager for the region, Paul Burton

• July 11, 2024 11 Jul'24

  ITER workshop highlights the role of computing technology in nuclear fusion

  One of the themes from the private sector workshop run in France this May is that information technology remains a key enabler for nuclear fusion

• July 11, 2024 11 Jul'24

  Dutch research firm TNO pictures the SOC of the future

  In only a few years, security operations centres will have a different design and layout, and far fewer will remain

• July 11, 2024 11 Jul'24

  Challenges of deploying AI to run public services more efficiently

  A report from an organisation headed by former prime minister Tony Blair has set an AI challenge for the Labour government

• July 11, 2024 11 Jul'24

  GDS appoints Christine Bellamy as CEO

  The former head of Gov.uk has taken over as CEO of the Government Digital Service following the departure of Tom Read in June

• July 11, 2024 11 Jul'24

  AI and cyber skills worryingly lacking, say business leaders

  A lack of skilled workers has been an ongoing concern for the tech sector, but Computer Weekly’s annual survey finds skills in artificial intelligence and cyber are a particular pain point

• July 10, 2024 10 Jul'24

  Tennis and technology: How Wimbledon gave fans a GenAI experience

  Computer Weekly goes behind the scenes at Wimbledon to see how tennis fans are benefiting from the latest developments in artificial intelligence

• July 10, 2024 10 Jul'24

  Civil servant was lone voice on Post Office board to query legal plan that blew taxpayers' cash

  Government representative felt he was 'in a minority of one' on the Post Office board of directors in questioning the handling of a High Court battle with subpostmasters that cost £100m

• July 10, 2024 10 Jul'24

  The security interview: Managing the ‘no’ mindset

  Matt Riley, data protection and information security officer at Sharp Europe, discusses balancing cyber risks with business leaders’ goals