News
E-commerce technology
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May 06, 2025
06
May'25
Options for Google as DoJ seeks divestiture
The US Department of Justice is calling for Google to divest its adtech business. Google says it’s impossible. But is there an alternative?
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April 25, 2025
25
Apr'25
M&S suspends all online sales as cyber attack worsens
M&S shuts down online sales as it works to contain and mitigate a severe cyber attack on its systems
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April 17, 2025
17
Apr'25
UK class action sets stage for Google showdown
Another class action has been filed against search engine giant Google for anti-competitive practices that negatively affect small businesses
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March 31, 2025
31
Mar'25
Understanding of ‘black box’ IT systems will reduce Post Office scandal-like risk
A Parliamentary committee has reported that leadership teams need to understand the ‘black box’ IT systems that underpin their organisations
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March 19, 2025
19
Mar'25
Former subpostmaster to sue Post Office and Fujitsu for judgment ‘obtained by fraud’
Lee Castleton, one of a group of seven former subpostmasters who began the fight against the Post Office in 2009, triggers ‘seismic’ shift in Post Office scandal
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March 12, 2025
12
Mar'25
Apple slated in CMA mobile browser investigation
Apple policies are main focus, but Google doesn’t escape the regulator’s scrutiny either, with its business practices to promote Chrome coming under fire
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February 28, 2025
28
Feb'25
Major UK banks hit by payday digital banking problems again
A month after Barclays suffered online banking problems, customers at multiple banks report further issues
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February 24, 2025
24
Feb'25
Government seeks payments tech partner through £49m contract
UK government wants tech partner to help it embed open banking functionality into its Gov.uk Pay platform
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February 17, 2025
17
Feb'25
‘Times are hard’ for fintech but latest report reveals glimmer of recovery
Fintech investment in the UK hit a four-year low last year, as the wider EMEA region saw the lowest numbers in eight years
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February 17, 2025
17
Feb'25
AI-driven personalisation appealing to UK shoppers, says research
Retailers should be using artificial intelligence to increase brand loyalty through personalisation, according to research
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January 31, 2025
31
Jan'25
Barclays hit by major IT outage on HMRC deadline day
Customers of Barclays Bank are left unable to access web app and online banking following a significant IT outage that seems to have come at the worst possible time
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January 29, 2025
29
Jan'25
Interview: Digital tech fuels AutoTrader’s drive into the future
Led by a technology enthusiast, AutoTrader is on a digital journey that began when it decided to take a different route in 2007
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January 23, 2025
23
Jan'25
ICO launches major review of cookies on UK websites
ICO sets out 2025 goals, including a review of cookie compliance across the UK’s top 1,000 websites, as it seeks to achieve its ultimate goal of giving the public meaningful control over how their data is used
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January 14, 2025
14
Jan'25
CMA kicks off investigation into Google search engine dominance
The Competition and Markets Authority is using powers that came into force at the start of the year to assess Google’s reach
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December 13, 2024
13
Dec'24
Post Office scandal 2024 – part 3: Fujitsu’s 12-month fall from grace
After years of refusing to comment, Fujitsu was unable to continue hiding from its role in the Post Office Horizon IT scandal as politicians and a public inquiry demanded answers
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November 27, 2024
27
Nov'24
Stage is set for legal battles over Big Tech dominance
Having lost its case to drop a £7bn collective claim, Google is facing increased legal scrutiny on a number of fronts over its business practices
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November 25, 2024
25
Nov'24
More Google search woes
Summary judgment clears path for UK campaigner to pursue collective action against Google over search engine practices
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November 04, 2024
04
Nov'24
Financiers isolate Middle East over sanctions-evading paytech
Cross-border payment system loses support of association of global central banks
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October 08, 2024
08
Oct'24
Google to appeal Play Store ruling
Google’s ongoing fight with Epic Games is game-over, after a judge ruled in favour of the developer to open up access to Android apps
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October 02, 2024
02
Oct'24
Amazon Mechanical Turk workers suspended without explanation
A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay
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September 04, 2024
04
Sep'24
Fraud and scam complaints hit highest ever level in UK
The Financial Ombudsman Service says it recorded almost 9,000 complaints about fraud and scams from April to June, the most ever recorded
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August 29, 2024
29
Aug'24
Interview: Currys CIO Andy Gamble on AI strategy
The CIO of Currys on the four pillars of the retailer’s artificial intelligence strategy and how generative AI can enable staff to be the best versions of themselves
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August 06, 2024
06
Aug'24
Court document reveals Google’s strategy to dodge Department of Justice
Google got away with various practices to avoid scrutiny from regulators, but has been found guilty of acting in an anti-competitive way in the US
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July 29, 2024
29
Jul'24
WTO digital trade agreement aims to modernise global commerce
A digital trade deal negotiated over five years at the World Trade Organization has been signed by 91 countries, laying the groundwork for a new global digital trade regime
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July 23, 2024
23
Jul'24
Chrome cookies reprieved amid Google Privacy Sandbox changes
Google abruptly changes tack on third-party cookies in its Chrome web browser, cancelling plans to deprecate them in favour of an unspecified ‘new experience’ for users
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July 12, 2024
12
Jul'24
Public awareness of ID security grows, but big obstacles remain
Consumers are improving their awareness of the issues around digital identity security, but there are still some big issues preventing many from doing better, according to an Okta report
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June 11, 2024
11
Jun'24
CDO interview: Sophie Gallay, global data and client IT director, Etam
The French retailer has some catching up to do on its data strategy and digital transformation – and its new data chief has an ambitious roadmap to deliver on data science, business intelligence and artificial intelligence
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June 07, 2024
07
Jun'24
European data chief prepares bid to get UK to join EU digital single market
Data initiative Gaia-X is trying to plug the UK into a planned digital European single market, as the EU seeks to extend the reach of vast and controversial data laws over global supply chains
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June 05, 2024
05
Jun'24
Executive interview: Richard Wazacz, CEO, Travelex
The data-savvy chief executive is rebuilding Travelex as an omnichannel, digital business after the company foundered during the pandemic
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May 29, 2024
29
May'24
Interview: EU data chief Ulrich Ahle on obstacles to Europe’s digital single market
EU data scheme Gaia-X is trying to plug the UK into Europe’s planned digital single market as opposition mounts to efforts to extend the reach of Europe’s vast and controversial data laws over global supply chains
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May 13, 2024
13
May'24
Norway bolsters digital transformation drive
Norway’s government backs digital transformation with major capital investment this year
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April 26, 2024
26
Apr'24
European Parliament approves platform worker directive
The approval of the platform worker directive gives member states two years to incorporate its measures into their national legislation, which includes provisions on how to classify the employment of gig workers and deploy algorithmic ...
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April 26, 2024
26
Apr'24
Alphabet earnings show drive to boost Google Cloud and AI adoption
The parent company of Google has increased artificial intelligence R&D spending and raised cloud sales commissions to boost adoption of Google Cloud
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March 22, 2024
22
Mar'24
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week
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March 21, 2024
21
Mar'24
US sues Apple, alleging smartphone monopoly
A major legal action against Apple over its dominance of the smartphone market has kicked off in the US, alleging anticompetitive practices on Apple’s part that have damaged the sector and restricted consumer choice
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March 11, 2024
11
Mar'24
TechUK calls for next government to introduce ‘industrial strategy’ for AI
Trade group TechUK publishes blueprint calling for winner of next election to boost tech startups, digitise government services and accelerate technology R&D
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March 04, 2024
04
Mar'24
Amazon lobbyists banned from European Parliament
Amazon lobbyists have had their access badges to the European Parliament revoked, following allegedly repeated refusals to engage with lawmakers on issues around working conditions and rights
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December 22, 2023
22
Dec'23
Top 10 retail technology stories of 2023
Computer Weekly looks at what 2023 had in store for the retail industry – a year of financial uncertainty and increasing cost of living has made consumers ever more demanding, so how are retailers using tech to cope?
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December 22, 2023
22
Dec'23
Top 10 financial services and fintech stories of 2023
Generative AI is the buzzword on every financial services IT professional’s lips as the technology promises to accelerate the ongoing fintech revolution
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December 20, 2023
20
Dec'23
Orange Business boosts digital ambitions with Expertime acquisition
Acquisition of consulting company by business services division of global telco becomes latest part of strategic ambition to accelerate growth in digital services and support growth in digital, public cloud, AI and data
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December 04, 2023
04
Dec'23
CIO interview: Sasha Jory, Hastings Direct
For a company aiming to be the biggest digital insurer in the UK, that means going cloud-first, and focusing on innovation for both customers and employees
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November 30, 2023
30
Nov'23
Government’s Online Fraud Charter welcomed
The government has corralled 11 of the largest tech platforms in the world to commit to its Online Fraud Charter, designed to tackle online scams, fake adverts, and more
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November 16, 2023
16
Nov'23
Cancer Research UK uses AWS for payments and trial search function
Charity Cancer Research UK has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials
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November 15, 2023
15
Nov'23
BlackCat affiliate seen using malvertising to spread ransomware
Researchers at eSentire identified a wave activity from an ALPHV/BlackCat ransomware affiliate which has adopted a somewhat unusual approach to delivering its locker
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November 14, 2023
14
Nov'23
Million Brits could lose access to bank branch if closure rate continues
Even people in urban constituencies could lose access to a local bank branch, according to research
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November 09, 2023
09
Nov'23
NCSC makes annual Black Friday plea to consumers
Ahead of the annual festival of retail avarice, the NCSC is once again asking consumers to do the bare minimum to avoid falling victim to scams
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October 31, 2023
31
Oct'23
Over a quarter of UK adults use buy now, pay later fintechs
Latest research from UK financial services regulator shows BNPL more likely to be used by people experiencing financial difficulty
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September 15, 2023
15
Sep'23
Number of UK contactless payments rose by 30% last year
UK consumers are increasingly making contactless payments, with the number of payments using the technology up 30% last year
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September 12, 2023
12
Sep'23
European fintech investment plummets, but more sustainable future lies ahead
Investment in European fintechs has seen a dramatic drop, but a more sustainable sector will result from investment discipline
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September 07, 2023
07
Sep'23
Hyundai to launch in-car payments in US
Hyundai will launch an in-car payments service in the US when the company’s latest car model is launched next year