News

E-commerce technology

February 28, 2018 28 Feb'18
Virgin Money launches digital bank

Virgin Money is setting up a digital bank to expand into the current account and SME business account markets
February 23, 2018 23 Feb'18
RBS’s first profit in a decade accompanied by major first for mobile channel

News of its first profit in 10 years might overshadow a major first for the Royal Bank of Scotland’s mobile channel
February 20, 2018 20 Feb'18
UK finance regulator collaborates with US counterpart on fintech

The FCA is working with a US finance regulator to support financial technology companies on both sides of the Atlantic
February 16, 2018 16 Feb'18
CIO interview: Mike Thomas, CIO, Hobbycraft

The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment

February 15, 2018 15 Feb'18
Cash will remain in use in Eurozone for a very long time, says central bank

Cash seems set to survive the onslaught of digital payments, at least in countries that use the euro
February 14, 2018 14 Feb'18
Nordic banks plan common cross-border payment infrastructure

Banks in the different Nordic countries plan to move to a shared payments infrastructure
February 13, 2018 13 Feb'18
Quarter of retailers say tech investment makes it harder to connect with consumers

Lack of return on investment in technology has left one in four retailers disappointed and unable to connect with their customers
February 07, 2018 07 Feb'18
Stay of execution for RBS branches and free devices for some customers

RBS is offering free training and devices to some customers in Scotland to help them eventually live without bank branches
February 02, 2018 02 Feb'18
Google Q4 results show businesses are buying into its public cloud

The Google Cloud Platform is earning the search engine giant $1bn per quarter. Expect more cloud investment this year
February 02, 2018 02 Feb'18
Faster data is a safer bet for risk exposure

Betting platform service supplier FSB Technology (UK) has used GridGain’s in-memory database to support its existing PostgreSQL transactional system

February 01, 2018 01 Feb'18
More than half of millennials prefer online retailer info to in-store assistance

Customers between the ages of 25 and 34 would rather look online for information than talk to a shop assistant, even when they are in a store
February 01, 2018 01 Feb'18
Facebook reports $15.9bn profit after ‘hard’ year

Facebook has reported a strong fourth quarter and a strong year with quarterly profit up 20% and annual profit up 56%, but chief Mark Zuckerberg admits it has been a challenging 12 months
January 30, 2018 30 Jan'18
Most online retail sites put customers at risk of phishing

Most top online retail sites fail to protect consumers from phishing attacks, a study has revealed
January 29, 2018 29 Jan'18
Online retail grew less than expected in 2017

IMRG and Capgemini found retail sales grew by 12.1% in 2017, but growth was lower than in the previous year
January 26, 2018 26 Jan'18
CIO interview: Vlassios Rizopoulos, CTO, Pricesearcher.com

CTO of independent online search engine Pricesearcher.com explains how it uses big data and high-performance computing to cater to customers who use price as the deciding factor for their purchase
January 23, 2018 23 Jan'18
Mastercard sets biometric ID deadline for banks

Mastercard has committed to guaranteeing that every one of its customers will have access to biometric authentication services by April 2019
January 22, 2018 22 Jan'18
NRF 2018: Cryptocurrencies “won’t take off”, says Visa executive

Visa’s CEO, Alfred Kelly, told retailers at the 2018 NRF Big Show that bitcoin and other cryptocurrencies should be low on their list of priorities
January 22, 2018 22 Jan'18
IT of world’s banks is moving on from crippling regulation

Banks need to invest more in fintech and IT skills as they emerge from years of stagnation
January 18, 2018 18 Jan'18
NRF 2018: Rent the Runway – focus on data proves use case for clothing rental

Clothing retailers are not traditionally known to rent products to anyone other than celebrities, but retail service Rent the Runway is using data to prove customer demand
January 18, 2018 18 Jan'18
NRF 2018: Companies should take “lab approach” to innovation, says former GE exec

Organisations should use a lab-type approach to test ideas and drive innovation, according to the former vice-chair of GE, Beth Comstock, speaking at At NRF 2018
January 17, 2018 17 Jan'18
Business needs to reduce cyber threat to payment card data

Cardholder data is a prime target for cyber criminals, and that is only likely to increase in the coming year, according to a cloud-based secure payments firm
January 16, 2018 16 Jan'18
Abu Dhabi continues fintech agenda in 2018

Abu Dhabi is open to developing its fintech ecosystem, with the next 12 months expected to see more focus on the sector
January 10, 2018 10 Jan'18
Marks and Spencer eyes £30m annual cost savings from digital-first retail push

High-street retailer has fleshed out plans to put digital at the heart of its business to boost operational efficiency in response to changing consumer demands
January 09, 2018 09 Jan'18
Dutch bank tests wearable technology payments

ABN Amro is testing out wearable payment devices with 500 customers as part of a four-month pilot
January 09, 2018 09 Jan'18
Google puts its payment services under one roof

Internet giant is bringing all its payment services under the Google Pay brand, making them “simpler, safer and more consistent”
January 04, 2018 04 Jan'18
Nordic banks face digitisation decisions over PSD2

With the latest version of the EU payment services directive coming into force, traditional Nordic banks can’t afford to slow their digital transformations
December 22, 2017 22 Dec'17
Air New Zealand to trial digital translation technology

Airline becomes one of the first companies to try out a business case for Google's real-time translation technology
December 20, 2017 20 Dec'17
Yoox Net-A-Porter Group appoints first chief data and analytics officer

Online fashion retailer Yoox Net-A-Porter Group has confirmed the appointment of its chief data and analytics officer, a new role for the firm
December 11, 2017 11 Dec'17
Bumps in the road ahead for Nordic cashless societies

Sweden and Norway are global leaders when it comes to reducing the use of cash in the economy – but what about the Nordic region as a whole?
December 08, 2017 08 Dec'17
Santander UK recruits digital banking expert from Barclays

Santander UK has poached Michael Harte from Barclays to drive digital transformation
October 31, 2017 31 Oct'17
Image recognition system clears cheques in one day

All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out
October 24, 2017 24 Oct'17
Almost 70% of customers willing to use fingerprint biometrics to shop

Consumers are becoming more comfortable using biometrics to pay when shopping, with fingerprint payments proving the most popular biometric identification method
October 16, 2017 16 Oct'17
How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years
October 03, 2017 03 Oct'17
Tech entrepreneur aims to take digital skills to refugees

Tech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to develop skills that might otherwise be lost
September 15, 2017 15 Sep'17
Banks across Europe cut thousands of staff and branches as IT replaces them

Banks across Europe cut jobs and close thousands of branches as IT shakes the industry
September 12, 2017 12 Sep'17
Government wants to remain in EU cyber security club after Brexit

The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019
September 08, 2017 08 Sep'17
Millions of customer records compromised in Equifax breach

Major security breach unfolded over a two-month period, and is thought to have affected 143 million customers in the US, as well as an undisclosed number of Britons and Canadians
September 01, 2017 01 Sep'17
Content delivery innovation improves user experience for e-tailer

WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic
August 31, 2017 31 Aug'17
App-based challenger bank Starling enters next stage of its journey

Thousands of people are downloading Starling’s app every week as the bank builds its customer base
August 14, 2017 14 Aug'17
Most consumers think they are more digitally savvy than some retailers

Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers
August 10, 2017 10 Aug'17
CIO interview: Daniel Gebler, chief technology officer, Picnic

The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order
August 09, 2017 09 Aug'17
Nordic countries top digital nations ranking, but risk stalling

Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position
July 25, 2017 25 Jul'17
North Korean web users enjoy Amazon, Facebook and YouTube, report claims

Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen
July 24, 2017 24 Jul'17
Mastercard outlines future digital payment platforms after improvements to Qkr

Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company
July 24, 2017 24 Jul'17
Tesco expands reach for same-day grocery delivery

Supermarket retailer Tesco announces it will be extending its offering of same-day delivery for groceries to across the UK
July 13, 2017 13 Jul'17
Visa encourages US businesses to go cashless with £500,000 in hard cash

Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash
July 12, 2017 12 Jul'17
UK ranked as top 10 digital economy

The UK has been ranked among the top 10 nations in terms of digital capabilities
July 11, 2017 11 Jul'17
How IT can work alongside marketing to deliver on digital expectations

A recent digital customer experience summit hosted by Adobe has highlighted the link between IT, in-house talent development and change management
July 06, 2017 06 Jul'17
Sainsbury’s Group sales grow as Argos boosts performance

Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter
June 29, 2017 29 Jun'17
App-based banking continues its ascent in the UK

The number of people banking from their mobile phones is increasing as more services are made available through the channel