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E-commerce technology

September 03, 2018 03 Sep'18
CIO interview: Ian Cohen, global CIO, Addison Lee

Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth
August 29, 2018 29 Aug'18
Heineken and Oracle create chatbot helper for polo events

Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019
August 28, 2018 28 Aug'18
Debenhams rolls out Doddle click-and-collect service in all its stores

Debenhams and parcel collection and return firm Doddle are working together to roll out Doddle’s click-and-collect services to all of the retailer’s stores
August 23, 2018 23 Aug'18
No Deal Brexit papers warn of stark future for UK tech

The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry

August 15, 2018 15 Aug'18
Apple faces strong competition from Amazon

As Apple is set to become the first trillion dollar company, a strong rival is only just behind – and it's not Google or Samsung.
August 14, 2018 14 Aug'18
Consumers accept fraud danger as online shopping increases, research finds

The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises
August 14, 2018 14 Aug'18
Phishing remains top fraud enabler, RSA reports

Phishing is the most popular way of enabling fraud for cyber criminals, who are also increasingly using rogue mobile apps, mobile browsers and social media, a report reveals
August 13, 2018 13 Aug'18
Banks lead in digital era fraud detection

All e-commerce businesses should follow the banks’ lead in how to detect fraud in the digital era, says RSA fraud and risk expert
August 08, 2018 08 Aug'18
Nordic fintech becomes a significant global player

The Nordic region accounted for three of the 10 biggest financial technology deals in the first half of 2018
August 07, 2018 07 Aug'18
M&S partners with Doddle for easier click-and-collect returns

Retailer is using Powered by Doddle on its in-store devices to allow returns of online items, as well as the use of click-and-collect services

August 06, 2018 06 Aug'18
Sweaty Betty revamps website to cater for digital customers

Activewear brand has partnered with e-commerce firm Tryzens to launch a responsive site that is better suited to its increasingly digital customers
August 02, 2018 02 Aug'18
Three-quarters of UK adults have not heard of open banking

Open banking will struggle to deliver what it promises unless people are made aware of its existence and what it could do for them
July 31, 2018 31 Jul'18
Why Pinterest pinpointed features for the visually impaired

Ideas curation site has developed features for people with visual impairment. Its lead designer explains what has been changed and why it matters
July 31, 2018 31 Jul'18
3 Hong Kong gears up for 5G with “epic” transformation

The Hong Kong telco is putting in an advanced technical architecture that will streamline and automate internal processes and IT as it prepares for the 5G era
July 30, 2018 30 Jul'18
M&S aims to give 1,000 employees data skills

Luxury supermarket Marks and Spencer has partnered with Decoded to create a programme aimed at teaching its employees data skills
July 24, 2018 24 Jul'18
MPs call for inquiry into smart meter roll-out

Government urged to conduct a review of the roll-out of smart meters for electricity and gas, and to intervene to tackle a number of failures
July 19, 2018 19 Jul'18
Just Eat on the lookout for 150 tech professionals

Online food marketplace Just Eat has announced it is on the lookout for talent to fill 150 technology roles, 80 of which have been recently created
July 18, 2018 18 Jul'18
Walmart and Microsoft partner to boost digital in retail

US retail giant Walmart has signed a five-year partnership with Microsoft, with the aim of speeding up its digital transformation
July 18, 2018 18 Jul'18
Google record fine could lead to Android fork

Amazon’s Android was one of the operating systems mentioned by the European Commission as it imposed a record €4.34bn fine on Google
July 12, 2018 12 Jul'18
Saudi’s growing e-commerce market offers global tech opportunities

Saudi Arabia's e-commerce sector is set to explode, and the IT sector in the country will see increased demand as a result
July 12, 2018 12 Jul'18
Half of young girls don’t think tech careers are exciting

Young women are put off of technology careers because they don’t perceive them to be exciting, according to research
July 09, 2018 09 Jul'18
Holiday Extras uses machine learning and artificial intelligence for personalisation

Travel firm Holiday Extras has introduced machine learning and artificial intelligence into its smartphone app to give users a more personalised experience
July 08, 2018 08 Jul'18
TechUK calls on UK to adopt recent EU trade deals to boost digital sector

The EU deal with Canada, as well as forthcoming trade agreements with Japan, Singapore and Vietnam, could boost the UK tech sector – if adopted after Brexit
July 06, 2018 06 Jul'18
How changes in retail law could affect customer experience

New payments regulations could increase the amount of times customers will need to use two-factor authentication to make a purchase, potentially putting a strain on customer experience, according to MasterCard
July 04, 2018 04 Jul'18
Inside Alibaba Cloud’s Southeast Asia playbook

Alibaba Cloud is working closely with local customers in joint innovation projects, and has started to launch new services for Chinese and international customers simultaneously to narrow the service gap
July 03, 2018 03 Jul'18
UK financial services firms up tech investments to fuel new services

Driven by the need to offer new services, as well as meet industry regulations, UK financial services firms are increasing spending on IT
June 27, 2018 27 Jun'18
PizzaExpress launches augmented reality football game

Italian restaurant chain PizzaExpress has launched an augmented reality football game for customers to play during meals
June 27, 2018 27 Jun'18
Government must challenge popular smart city misconceptions

A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions
June 19, 2018 19 Jun'18
Young generation tempted by Amazon bank-like services

Tech firms offering banking services will be inevitable in the future as more than half of young people are tempted by such a prospect
June 19, 2018 19 Jun'18
CIO interview: Michael Cole, European Tour and Ryder Cup

Michael Cole, chief technology officer at the European Tour and Ryder Cup, discusses how he is helping the sport of golf broaden its appeal through his “connected course” digital transformation vision
June 12, 2018 12 Jun'18
Mayor Khan bids to make London the world’s smartest city

At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems
June 08, 2018 08 Jun'18
Thriving fintech, AI sectors give boost to UK tech funding

British technology businesses have received £5bn worth of venture capital funding since June 2016 – more than France, Germany and Sweden put together – with fintech and AI startups standing out
June 01, 2018 01 Jun'18
Visa card payments system goes down across the UK and Ireland

Millions of businesses across the UK and Ireland are unable to accept VIsa card payments because of a "service disruption"
June 01, 2018 01 Jun'18
Revamped BHS website to close two years after department store collapse

The BHS website, which was developed after the department store’s closure in 2016, will be closed at the end of June
May 24, 2018 24 May'18
Computing curriculum shake-up can’t happen in a single five-year parliamentary term, says panel

At the launch of Ocado Technology’s AI:MMO educational game, a panel of experts said the computing curriculum needs an overhaul, but this cannot be achieved in a single government term of office
May 23, 2018 23 May'18
Marks and Spencer speeds up digital transformation plans as profits plunge

Retailer announces plans to accelerate its business transformation and close 100 stores by 2022 after continued shifts in consumer behaviour
May 22, 2018 22 May'18
Tesco announces closure of non-food website Tesco Direct

Supermarket giant Tesco has announced it will be closing its Tesco Direct website, which focuses on the sale of non-food-related products
May 22, 2018 22 May'18
Social one of the 'most powerful' tools at brand’s disposal, says retail experts

Using social media to connect with customers is one of the most “powerful” tools retailers have at their disposal, said a panel of experts at the Salesforce World Tour
May 22, 2018 22 May'18
A third of people would buy insurance from Google or Amazon

Consumers are increasingly likely to buy insurance from tech giants as the insurtech industry hits the mainstream
May 17, 2018 17 May'18
UK tech sector growing 2.6 times faster than overall economy

The latest Tech Nation report on the UK’s IT sector reveals strong growth and positivity, but fears around Brexit in London’s tech engine
May 17, 2018 17 May'18
European cyber attacks up nearly a third in first quarter 2018

The volume of cyber attacks hitting digital transactions in Europe was up by almost a third in the first quarter of 2018 compared with same period a year ago, a report reveals
May 16, 2018 16 May'18
Nordic banks plan major digital transformation of operations

Banks in the Nordic region are set to accelerate their spending on technology as digital services take-up accelerates
May 15, 2018 15 May'18
TSB refused help from Lloyds as IT meltdown began

TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong
May 14, 2018 14 May'18
Steadily declining retail footfall confirms shifting consumer behaviour

Footfall in the UK highstreet is on the decline, according to figures by the British Retail Consortium, confirming the consumer shift towards more digital behaviour
May 09, 2018 09 May'18
NatWest fintech investments bear fruit as SME loans platform goes live

Online lending platform enables small businesses to apply for loans of up to £150,000 in 10 minutes
May 02, 2018 02 May'18
RBS closes branches after axing challenger bank project

Royal Bank of Scotland to close 162 branches and shed 800 jobs after deciding not to create a challenger bank – but a new digital bank may be on the way
May 01, 2018 01 May'18
SuiteWorld 2018: Magic Johnson gives advice on adapting to the millennial customer

Entrepreneur and former basketball star tells SuiteWorld 2018 about the importance of adapting to the millennial customer in a technology-driven age
April 26, 2018 26 Apr'18
TSB banking service tech problems continue

TSB customers are still experiencing problems using online and mobile banking services after almost a week of disruption
April 26, 2018 26 Apr'18
SuiteWorld 2018: Hiring people is about more than just ability, says Rachel Zoe

NetSuite customer, fashion designer and CEO of Rachel Zoe explains that part of entrepreneurship is hiring people who fill the gaps you leave behind, and that in doing so passion can be more important than ability
April 25, 2018 25 Apr'18
TSB IT meltdown has the makings of an epic

TSB’s very public IT problems will send shivers down the spine of IT teams at large banks that are yet to migrate to new core banking systems