News
E-commerce technology
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November 13, 2019
13
Nov'19
Google to launch bank accounts in 2020
Google is launching bank accounts in the US in 2020 as tech giants continue to deepen their activities in the financial services sector
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November 08, 2019
08
Nov'19
GoCardless and TransferWise create global network for direct debits
Fintechs’ network will make it easier for small companies to expand their customer bases internationally
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November 06, 2019
06
Nov'19
Marks & Spencer profits drop as digital push ramps up
Clothing, home and luxury food retailer Marks & Spencer has been pushing to make its business more digital, but its half-year profits have seen a hit
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November 05, 2019
05
Nov'19
Goldman Sachs lends billions of dollars through Apple partnership
Apple Card issuing bank Goldman Sachs has already given billions of dollars in credit to iPhone users since Apple's credit card was launched
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November 04, 2019
04
Nov'19
Brits moving to digital banking channel faster than people in the US
Digital banking services rapidly gain popularity, but digital banks face major challenges to make deeper inroads into traditional banks’ customer bases
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October 24, 2019
24
Oct'19
Verizon to give 5G, Fios customers a year’s worth of free Disney content
US comms giant will offer all new and existing 4G LTE and 5G unlimited wireless customers access to the forthcoming Disney+ direct-to-consumer service
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October 16, 2019
16
Oct'19
Zopa continues in its mission to apply a Netflix user experience to banking
Zopa has made a credit scoring tool available as it continues to expand the portfolio of products it offers beyond loans.
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October 14, 2019
14
Oct'19
Digital and innovation apprentices to start NatWest programme
NatWest is kicking off a tech apprentice programme, with its digital innovation hub set to play a key role
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October 14, 2019
14
Oct'19
French and German banks end talks on challenger bank sale
After months of negotiations, BPCE's proposed sale of Fidor Bank to OLB has fallen through
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October 07, 2019
07
Oct'19
Southeast Asia’s internet economy hits $100bn milestone
The digital economy in Southeast Asia grew 39% this year but the growth momentum can only be sustained if talent gaps are filled
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October 03, 2019
03
Oct'19
Cyber war as big a threat as nuclear war, says ex-RSA head Coviello
Former RSA chairman Art Coviello has been speaking about the devastating potential of cyber weapons, and warned that humanity must learn from history in order to control them
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October 01, 2019
01
Oct'19
Interview: James Smith, director of digital, Nationwide Building Society
James Smith says heading up the digital unit at Nationwide Building Society is the best job in the business
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September 17, 2019
17
Sep'19
Why CIOs must digitise internal IT processes to keep pace with change
Nothing ever stands still, and IT is now expected to be more adaptable than ever before to help businesses keep in step with the pace of innovation
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September 13, 2019
13
Sep'19
Industry opposition to no-deal Brexit hardens, says TechUK
A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations
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September 09, 2019
09
Sep'19
IT leaders need to speak up about the voice channel
Voice assistants represent the next frontier, and a range of new skills will be needed to move beyond pilot projects to a true voice channel
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September 04, 2019
04
Sep'19
Executive interview: How Figleaves uncovers a data Eden
Online lingerie business that started out at the height of the dot com boom is now focused on using advanced analytics to reveal new data insights
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August 21, 2019
21
Aug'19
UK banks outage caused by problem at US payment service provider
UK consumers were unable to access some banking services due to a hardware failure at a US payments provider
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August 12, 2019
12
Aug'19
Over 40% of UK shoppers want store-specific stock information
Shoppers want to use mobile or the web to see availability of items in stores near them in a growing trend towards convenience shopping
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July 25, 2019
25
Jul'19
Surge in UK businesses switching bank account providers
The UK system that makes it easy to change bank account has seen a surge in businesses taking up the service
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July 24, 2019
24
Jul'19
US Department of Justice launches antitrust probe into dominance of online platform providers
The US Department of Justice has called for an antitrust investigation into how “market-leading” online platform operators in the search, social media and retail space operate
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July 17, 2019
17
Jul'19
European Commission launches antitrust investigation into Amazon
Amazon is being officially investigated by the European Commission to assess whether its use of data from independent retailers is anti-competitive
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July 05, 2019
05
Jul'19
Challenger bank shuts up shop in UK amid uncertainty
Digital bank Fidor is ending its time in the UK, blaming uncertainties in the market
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June 28, 2019
28
Jun'19
Almost half of shoppers still prefer brands with stores
Despite an increasing amount of people shopping online, factors such as product pricing and whether a brand has a physical store still come into play
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June 26, 2019
26
Jun'19
Open banking could generate £18bn in value for UK SMEs and citizens
Consumers and SMEs could generate billions of pounds in value if open banking adoption reaches its potential
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June 20, 2019
20
Jun'19
Asos trials AR catwalk technology
Online retailer Asos has partnered with HoloMe to trial an augmented reality catwalk for users of its fashion app
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June 20, 2019
20
Jun'19
Facebook officially unveils cryptocurrency plans
Facebook has released details about its Libra cryptocurrency, but questions still remain over how, and if, it will work
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June 18, 2019
18
Jun'19
Facebook announces global digital currency Libra
Facebook is launching digital coin to open up affordable financial services to the world
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June 10, 2019
10
Jun'19
Whittard spills the tea about its use of technology
CFO and IT manager of British hot beverages brand Whittard explains the firm’s recent investment in technology ahead of the business’s expansion into China
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June 06, 2019
06
Jun'19
Co-op pushes to make customer care teams more co-operative
The Co-op operates in market segments ranging from funeral care to food, and its customer service strategy was disparate until it adopted Salesforce
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June 05, 2019
05
Jun'19
Yoox Net-A-Porter launches female-focused fashion app competition
Online fashion retailer Yoox Net-A-Porter is asking young women to submit ideas for an app which helps drive sustainability in the fashion industry
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June 03, 2019
03
Jun'19
More than half of UK workforce lacks essential digital skills, says Lloyd’s
In the modern world, digital skills are becoming increasingly important, but a large amount of the UK workforce doesn’t measure up, Lloyd’s has found
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May 31, 2019
31
May'19
Gant uses Cegid to streamline functions across all markets
As retailer Gant begins to mirror its core operations across all of the countries it operates in, global IT manager Ricky Dematagollage explains what part Cegid will play in the process
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May 30, 2019
30
May'19
Hyperscale datacentre operators report first drop in capex growth for seven quarters
Datacentre investments of cloud and internet giants dropped in the first quarter of 2019 after seven consecutive quarters of growth, but market watcher claims it is just a blip
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May 28, 2019
28
May'19
Swedes need to keep a week’s cash under the bed
The Swedish population is being advised to keep enough cash at home to last a week in case of problems such as online banking crashes
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May 23, 2019
23
May'19
Paul Smith looks to tailor its back-end systems with Cegid software
British tailor Paul Smith has been working with Cegid since 2015, but it is now considering upgrading to the provider's latest software to reduce costs and increase efficiency
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May 22, 2019
22
May'19
Hundreds of European retail banks will disappear as challengers scoop up customers
One in every 10 banks in Europe will no longer exist as digital challengers take customers from them
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May 21, 2019
21
May'19
Retailers need to rethink KPIs in the face of digital shopping
Customer experience is becoming of increasing importance in an omni-channel world, but technology adoption has stores cornered, forcing them to rethink what value stores bring to an organisation and the customer journey
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May 21, 2019
21
May'19
Middle East Interview: Dubai-based Fetchr
Delivery app Fetchr is spreading across the Middle East with its mobile-to-mobile delivery service. We talk to its founder
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May 09, 2019
09
May'19
Physical stores – the place to meet your tribe
In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo
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May 07, 2019
07
May'19
Early adopters expect to pay 32% premium for 5G
Potential early adopters of 5G say they expect, on average, to pay more for their devices and services, but they expect measurable improvements on 4G from the get-go
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May 07, 2019
07
May'19
Swedish government tells citizens to hoard cash in case of cyber attack
Civil Contingencies Agency says cash is needed in case of emergencies such as technology failures and cyber attacks
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May 03, 2019
03
May'19
From friction-filled to till-free: The path to a checkoutless Sainsbury’s store
Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app
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April 30, 2019
30
Apr'19
CIO interview: Mark Holt, CTO, Trainline
A data-led strategy underpins the growth of the public transport app, which sells over 200 tickets a minute and logs more than 80 million customer visits a month
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April 25, 2019
25
Apr'19
Digital shopping endangers retail employment
A shift towards online shopping and digital retail technologies has led to a decrease in investment in retail employment
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April 24, 2019
24
Apr'19
Online fashion brand Boohoo sees year-on-year revenue growth
Online fashion retailer Boohoo.com has seen a spike in revenue over the past year across all of its operating brands, and has announced the completion of several digital projects
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April 16, 2019
16
Apr'19
How Kubernetes has simplified Bet365’s software deployments
Online betting company has begun using Kubernetes to make it easier for its IT infrastructure and product teams to share complex configurations
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April 15, 2019
15
Apr'19
Facebook takes extraordinary legal steps to contain document leak
Facebook targets journalists and news organisations for computer searches
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April 03, 2019
03
Apr'19
Marie Claire develops platform to encourage in-magazine shopping
An in-house team at Marie Claire has developed a platform to encourage readers to shop while browsing the site
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April 01, 2019
01
Apr'19
Fidor founder leaves as parent bank plots future
The founder of digital challenger bank Fidor leaves company as traditional banking parent company tries to sell business
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March 29, 2019
29
Mar'19
Magento e-commerce sites urged to apply security update
Security experts are urging companies using the Magento e-commerce site to apply security updates without delay to avoid a disastrous hacking campaign