News

E-commerce technology

• May 22, 2019 22 May'19

  Hundreds of European retail banks will disappear as challengers scoop up customers

  One in every 10 banks in Europe will no longer exist as digital challengers take customers from them

• May 21, 2019 21 May'19

  Retailers need to rethink KPIs in the face of digital shopping

  Customer experience is becoming of increasing importance in an omni-channel world, but technology adoption has stores cornered, forcing them to rethink what value stores bring to an organisation and the customer journey

• May 21, 2019 21 May'19

  Middle East Interview: Dubai-based Fetchr

  Delivery app Fetchr is spreading across the Middle East with its mobile-to-mobile delivery service. We talk to its founder

• May 09, 2019 09 May'19

  Physical stores – the place to meet your tribe

  In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo

• May 07, 2019 07 May'19

  Early adopters expect to pay 32% premium for 5G

  Potential early adopters of 5G say they expect, on average, to pay more for their devices and services, but they expect measurable improvements on 4G from the get-go

• May 07, 2019 07 May'19

  Swedish government tells citizens to hoard cash in case of cyber attack

  Civil Contingencies Agency says cash is needed in case of emergencies such as technology failures and cyber attacks

• May 03, 2019 03 May'19

  From friction-filled to till-free: The path to a checkoutless Sainsbury’s store

  Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app

• April 30, 2019 30 Apr'19

  CIO interview: Mark Holt, CTO, Trainline

  A data-led strategy underpins the growth of the public transport app, which sells over 200 tickets a minute and logs more than 80 million customer visits a month

• April 25, 2019 25 Apr'19

  Digital shopping endangers retail employment

  A shift towards online shopping and digital retail technologies has led to a decrease in investment in retail employment

• April 24, 2019 24 Apr'19

  Online fashion brand Boohoo sees year-on-year revenue growth

  Online fashion retailer Boohoo.com has seen a spike in revenue over the past year across all of its operating brands, and has announced the completion of several digital projects

• April 16, 2019 16 Apr'19

  How Kubernetes has simplified Bet365’s software deployments

  Online betting company has begun using Kubernetes to make it easier for its IT infrastructure and product teams to share complex configurations

• April 15, 2019 15 Apr'19

  Facebook takes extraordinary legal steps to contain document leak

  Facebook targets journalists and news organisations for computer searches

• April 03, 2019 03 Apr'19

  Marie Claire develops platform to encourage in-magazine shopping

  An in-house team at Marie Claire has developed a platform to encourage readers to shop while browsing the site

• April 01, 2019 01 Apr'19

  Fidor founder leaves as parent bank plots future

  The founder of digital challenger bank Fidor leaves company as traditional banking parent company tries to sell business

• March 29, 2019 29 Mar'19

  Magento e-commerce sites urged to apply security update

  Security experts are urging companies using the Magento e-commerce site to apply security updates without delay to avoid a disastrous hacking campaign

• March 28, 2019 28 Mar'19

  Swedish companies increasingly using private networks to communicate with ecosystem

  Swedish IT leaders are increasingly turning to private networks to communicate with other businesses in their ecosystem

• March 26, 2019 26 Mar'19

  Nominet urges SMEs to register .uk domains to thwart squatters

  The automatic right of .co.uk domain name holders to register the shorter .uk domains ends in June

• March 15, 2019 15 Mar'19

  Why the web needs patching

  Regulators want to curb the web giants, while World Wide Web inventor Tim Berners-Lee believes problems with the web's misuse can be fixed

• March 04, 2019 04 Mar'19

  UK among most expensive countries for mobile data

  The UK ranks 136th in the world for the average cost of 1GB of mobile data, according to new statistics

• February 27, 2019 27 Feb'19

  M&S and Ocado announce £750m food delivery joint venture

  Deal will see M&S take a 50% share of Ocado’s UK retail business, with access to the Ocado Smart Platform

• February 19, 2019 19 Feb'19

  Kellogg’s tests VR for developing merchandising strategy

  Breakfast food brand Kellogg’s is working with Accenture and Qualcomm to test the use of virtual reality to develop a retail strategy for the launch of new products

• February 19, 2019 19 Feb'19

  Six experiential retail businesses chosen for Jlab

  The businesses and startups that will take part in John Lewis’ 2019 Jlab programme have seen selected following a pitch day

• February 14, 2019 14 Feb'19

  Central Saint Martins hosts Three’s 5G trial for London Fashion Week

  Three’s trial 5G network will enable the world’s first augmented reality fashion show at Central Saint Martins, while consumers can test out a prototype network at its flagship store

• February 14, 2019 14 Feb'19

  Apple Business Chat powers Npower’s smart meter switch

  Energy supplier is using Apple Business Chat to help users through the process of switching onto new smart gas and electricity meters

• February 12, 2019 12 Feb'19

  Legacy systems holding banks back from meeting demand for instant accounts

  Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes

• February 11, 2019 11 Feb'19

  Click & collect will grow 45% over next five years

  Clothing and footwear lead growth as UK’s click & collect market is set to hit £10bn by 2023, research suggests

• February 11, 2019 11 Feb'19

  Vodafone announces winners of Techstarter accelerator

  Vodafone has announced the winners of its startup accelerator programme, aimed at helping young companies developing technology for social good

• February 08, 2019 08 Feb'19

  Lloyds Bank rolls out open banking functionality to mobile app customers

  Lloyds Bank customers can now see current accounts from multiple banks through their mobile banking app

• February 06, 2019 06 Feb'19

  Tech sector tells government that digital identity policy is 'urgently required'

  The UK tech sector has urged the government to publish policy to support the creation of a “fully functioning” digital identity market, to boost the digital economy

• February 05, 2019 05 Feb'19

  Marks & Spencer launches charging banks as part of startup partnership

  Retailer Marks & Spencer has announced it will be adding battery charging banks to its stores as part of startup partnership

• February 01, 2019 01 Feb'19

  Fundamentals of retail won’t change despite tech disruption, say experts

  Digital is becoming a big part of the way customers shop and how retailers deliver services, but the focus will always be on the customer, says panel of experts at BRC event

• January 22, 2019 22 Jan'19

  Mastercard fined over half a billion euros for unfair payment fees

  Mastercard has been heavily fined for having rules on interchange fees which distorted the EU single market

• January 22, 2019 22 Jan'19

  Marks & Spencer introduces photo search for online shopping

  British retail brand Marks and Spencer has introduced a photo searching capability to its mobile site to help people find products they like using other images

• January 21, 2019 21 Jan'19

  Bahrain plans to create a world-leading tech ecosystem

  Bahrain is building a technology ecosystem that will help the country further reduce its economic reliance on the oil and gas industry

• January 14, 2019 14 Jan'19

  Mobile and broadband markets fail digitally excluded groups

  Financially vulnerable people, disabled and mentally ill people and elderly people all face significant challenges in accessing appropriate communications services, according to a new Ofcom report

• January 10, 2019 10 Jan'19

  More than half of customers will shop for food online by 2021

  Just over 40% of customers currently do their grocery shopping online, but with that number expected to rise to more than half by 2021, are retailers doing enough to meet customer expectations?

• January 09, 2019 09 Jan'19

  Banking apps overtake online banking

  Mobile apps are the most popular channel for banking as consumers swap online platforms for smartphone software

• January 04, 2019 04 Jan'19

  Norwegian cryptocurrency miners lament proposed loss of energy use-related tax relief

  A wide-ranging push by the Norwegian government’s tax collection agency to clamp down on cryptocurrency miners has incurred the wrath of a company planning to build the world’s biggest datacentre

• December 27, 2018 27 Dec'18

  Top 10 retail tech stories of 2018

  Computer Weekly looks at what 2018 had in store for the retail industry – what technologies were retailers rushing to adopt and which brands fell behind?

• December 20, 2018 20 Dec'18

  Cancer Research works to improve users’ digital experience

  UK charity has been working with Optimizely to develop a better user experience through its website, as well as improve the way the organisation works

• December 07, 2018 07 Dec'18

  Quarter of all UK shopping now happens on mobile devices

  UK’s high-street spend is the lowest across Europe as mobile devices account for a growing portion of online shopping

• November 23, 2018 23 Nov'18

  ASOS launches digital assistant to help customers find right size

  Online fashion retailer ASOS has launched an artificially intelligent assistant to help consumers find the right size of clothing before they place an order

• November 22, 2018 22 Nov'18

  IKEA to focus on digitisation and convenience shopping

  Swedish furniture brand IKEA will be cutting jobs and focusing on smaller stores and its digital pipeline in a bid to usher in a new era of business transformation

• November 16, 2018 16 Nov'18

  Russian banks to introduce contactless ATMs

  Russian banks have introduced their first contactless ATMs, which customers can link to via smartphones and wearable devices

• November 14, 2018 14 Nov'18

  PwC provides retail data insights for London’s West End

  New West End Company hopes data on consumer behaviour will help retailers to increase spending in the area by one-third to £12bn over the next few years

• November 12, 2018 12 Nov'18

  Government considering dedicated internet regulator, says digital minister

  An upcoming white paper is likely to set out proposals for an internet regulator, a House of Lords committee has been told

• November 12, 2018 12 Nov'18

  HMRC resolves technical issue with tax-free childcare portal

  The department’s tax-free childcare website has again suffered technical issues, affecting 22,000 payments, but the problems were resolved last week, according to HMRC

• November 08, 2018 08 Nov'18

  M&S admits online remit “well behind” competitors

  Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes

• November 07, 2018 07 Nov'18

  Lloyds Banking Group shaking up its workforce to reflect digital times

  Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital

• November 06, 2018 06 Nov'18

  Smart Dubai platform is the backbone of the city's transformation

  Aisha bin Bishr, director general at Smart Dubai Office, talks about the Smart Data platform and soon-to-be-unveiled UAE Pass, a digital ID and signature which is being touted as one of the foundations a city needs to transform