News
E-commerce technology
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January 31, 2017
31
Jan'17
New leaders in insurance industry drive digital innovation
Insurance companies are investing in digital innovation, with a new breed of leaders formalising enterprise strategies
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January 31, 2017
31
Jan'17
Retail tech training – an opportunity to drive employee retention?
A job in retail is often the first employment many people will have, so could technology training increase the retention of store staff?
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January 24, 2017
24
Jan'17
Post Office offers banking for all UK accounts as bank branch closures continue
Customers of all UK banks can receive branch services through the Post Office after a deal agreed last year takes effect
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January 24, 2017
24
Jan'17
CIO interview: Bas Anneveld, Gumtree
When your parent is the internet phenomenon eBay, how do you make a difference?
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January 23, 2017
23
Jan'17
Singapore bank offers online chat banking
POSB launches automated customer service platform that understands spoken language
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January 23, 2017
23
Jan'17
Lululemon turns to digital transformation to support consumer community
Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem
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January 19, 2017
19
Jan'17
Southampton FC signs up to cloud-based e-commerce
The cloud-based system by Advanced supports fan engagement and is able to handle peaks in traffic on Southampton FC’s website
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January 19, 2017
19
Jan'17
How Singapore can help Southeast Asia reach its digital potential
Singapore could play a vital role in supporting the digital transformation of its Asean partners in the Asian Century
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January 18, 2017
18
Jan'17
Expanding Doddle picks Cradlepoint to ease pressure on host networks
Click-and-collect service Doddle has implemented a cloud-based all-in-one network model to support its expansion, and be a better neighbour to its host organisations
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January 17, 2017
17
Jan'17
Smartphone screen size linked to e-commerce sales uplift
Screen size really does matter to retailers, with bigger mobile screens leading to more consumers shopping on their devices
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January 17, 2017
17
Jan'17
HSBC appoints technology advisers to keep pace with IT changes
Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board
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January 17, 2017
17
Jan'17
Aldo uses Salesforce to drive ‘customer delight’
Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty
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January 12, 2017
12
Jan'17
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day
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January 12, 2017
12
Jan'17
People attracted to financial advice from robots because they consider it impartial
Consumer acceptance of software robots providing banking support is increasing and banks are investing heavily in the technology
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January 11, 2017
11
Jan'17
Tech focus helps Singapore go second in globalisation index
Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement
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January 10, 2017
10
Jan'17
Verizon deal to buy Yahoo looks set to go ahead
Yahoo has filed documents which indicate that if the Verizon deal goes ahead, the remainder of the company will become an investment company called Altaba
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January 06, 2017
06
Jan'17
Half of the younger generation still prefer a traditional checkout
The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout
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January 05, 2017
05
Jan'17
Most manufacturers will use customer-facing VR by 2020
The use of VR is growing in popularity, and many manufacturers are already using the technology for customer service purposes
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December 30, 2016
30
Dec'16
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016
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December 28, 2016
28
Dec'16
Top 10 retail IT stories in 2016
Computer Weekly looks over how the shifting consumer landscape has changed the retail industry during 2016, with increased collaboration, growing consumer power, and mergers and acquisitions
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December 28, 2016
28
Dec'16
Top 10 mobile stories of 2016
A look back at Computer Weekly’s most-read mobile stories from 2016
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December 22, 2016
22
Dec'16
Almost 90% of customers say social media availability affects brand loyalty
Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty
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December 19, 2016
19
Dec'16
What does Tech Nordic Advocates network look like a year on?
Group set up to stimulate collaboration in the Nordic and Baltic IT communities to help them grow is a year old
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December 13, 2016
13
Dec'16
Is there a Dutch digital delusion?
To stand still is to decline. The Netherlands seems to be losing ground in the digital world, according to new reports
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December 07, 2016
07
Dec'16
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
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December 05, 2016
05
Dec'16
Top 10 Asean enterprise IT stories of 2016
The 10 most popular Asean articles of 2016
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December 02, 2016
02
Dec'16
Academics link payment card vulnerability to Tesco Bank cyber heist
UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist
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December 02, 2016
02
Dec'16
CIO interview: Giles Pavey, chief data scientist, Dunnhumby
Analytics pioneer Dunnhumby is undertaking a large reskilling exercise and investing in new technologies to cater for increasingly sophisticated client requirements around data
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November 30, 2016
30
Nov'16
Blockchain-based gold trading planned for 2017
Thousand-year-old organisation The Royal Mint is the latest financial services business to harness blockchain technology
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November 30, 2016
30
Nov'16
Mastercard uses artificial intelligence for transaction approval
Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security
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November 30, 2016
30
Nov'16
Marriott Hotels offers virtual site tours
Hotel chain has enlisted London mobility startup GoInStore to offer visitors to its website virtual facility tours
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November 28, 2016
28
Nov'16
Measures to boost digital economy announced in Malaysia budget 2017
Malaysia’s latest budget reflects the country’s aim to boost the digital economy
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November 24, 2016
24
Nov'16
Competition authority wants feedback on open banking plan
The government’s Competition and Markets Authority is asking for feedback on its proposals to introduce competition in the retail banking sector
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November 24, 2016
24
Nov'16
How InterContinental Hotels connects with real-time marketing
InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands
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November 24, 2016
24
Nov'16
A single, integrated consumer ID system is best, says Martin Kuppinger
A bi-modal, integrated IAM system will help avoid the pitfalls associated with other approaches to consumer identity, according to Martin Kuppinger
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November 23, 2016
23
Nov'16
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers
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November 23, 2016
23
Nov'16
Customer identity evolves over time, says Gigya
Customer identity evolves through a series of interactions to enable richer data for improved marketing and customer experiences, says Gigya co-founder Rooly Eliezerov
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November 22, 2016
22
Nov'16
Barclays pilots contactless cash withdrawals
Barclays bank is piloting technology to enable customers to withdraw cash by just tapping their smartphone or contactless card on a reader
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November 17, 2016
17
Nov'16
One million cyber attacks on UK retailers forecast for Christmas
Cyber attacks on internet shopping are expected to increase in the run up to Christmas, with a million attacks targeted at UK retailers alone
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November 17, 2016
17
Nov'16
Lending platform pioneer Zopa aims to become a UK bank
Zopa, the company that pioneered the peer-to-peer lending sector with its tech platform, looks to add more disruption to the retail banking market
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November 17, 2016
17
Nov'16
Citibank Australia to go cashless as digital technology takes hold
Citibank will no longer handle cash at its six branches in Australia as digital channels reduce demand for cash transactions
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November 16, 2016
16
Nov'16
Digital disruption “unstoppable” but not to be feared, says Fujitsu’s Duncan Tait
Fujitsu’s senior executive vice-president urges firms not to be scared of digital transformation, as the disruption caused by new technologies is “unstoppable”
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November 11, 2016
11
Nov'16
Copenhagen fintech hub opens its doors
Copenhagen gets a financial technology startup co-working venue as the city attracts more digital entrepreneurs
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November 09, 2016
09
Nov'16
Fintech disruption hits UK cheque processing industry
Cheque processing company makes huge cuts to its operation as new technology reduces demand for its services
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November 08, 2016
08
Nov'16
ANZ bank puts cloud expert in leading IT role
Australian bank has recruited another senior executive from the IT supplies sector to support its digital developments
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November 02, 2016
02
Nov'16
Three-quarters of banks see startups as best way to access latest technology
The latest survey of banks by Efma and Infosys reveals a big appetite for working with startups in the traditional banking sector
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November 01, 2016
01
Nov'16
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems
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November 01, 2016
01
Nov'16
Around half of customers expect virtual reality to play a part in retail’s future
Consumers and business buyers think virtual reality and artificial intelligence will play a big part in retail experience in the near future, according to Salesforce research
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October 28, 2016
28
Oct'16
Amazon shares fall on disappointing quarter - but AWS up 55%
Amazon reported disappointing quarterly profit but its AWS cloud business grew sales by 55% and is now 10% of the company's revenue
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October 28, 2016
28
Oct'16
Twitter cuts Vine and jobs as revenue growth slows
Twitter has announced it is to restructure with the aim of achieving profitability in 2017, but in the meantime it is axing its Vine video sharing service and around 350 jobs