News

E-commerce technology

• October 31, 2018 31 Oct'18

  Triumph Motorcycles kick-starts changes with high-tech HR

  The Leicestershire-based motorcycle company is deploying IT systems to give customers and its own staff a ‘premium brand experience’

• October 29, 2018 29 Oct'18

  Retail tech spending will grow 3.6% globally in 2019, predicts Gartner

  Global spending on technology in the retail sector is set to grow by 3.6% in 2019, according to predictions by Gartner analysts

• October 24, 2018 24 Oct'18

  SMEs use fintech in fight against online giants, but fears remain

  Online SMEs are turning to financial technology to help them make payment processes easy for customers as they try to compete with online giants

• October 19, 2018 19 Oct'18

  Russians using less cash after accelerated use of electronic payments

  Russians are increasingly using electronic payments rather than cash, a recent study by Sberbank has found

• October 18, 2018 18 Oct'18

  Amazon to open Manchester R&D centre and create 1,000 skilled jobs

  Online retail giant will open a new office in Manchester and expand others to house 1,000 new skilled research and development employees in the UK

• October 12, 2018 12 Oct'18

  Moonpig to open technology hub and create 50 new roles

  Greeting card company chooses Manchester for its first tech hub because of the city’s thriving tech scene and “exceptional” pool of talent

• October 12, 2018 12 Oct'18

  ASOS launches voice shopping on Google Assistant

  Online fashion brand introduces voice shopping service to help customers navigate its thousands of products more easily

• October 01, 2018 01 Oct'18

  UK will unilaterally tax web giants, says Hammond

  Chancellor threatens to go it alone on tax reform for digital services businesses if an international agreement cannot be reached

• October 01, 2018 01 Oct'18

  Mobile will be more disruptive for retail than online, says Facebook representative

  Facebook’s retail industry head says mobile technology is likely to cause a bigger shift in retail than online shopping did

• September 28, 2018 28 Sep'18

  Finland’s e-retail sector driven by international growth

  Finland has a fast-growing e-retail industry as a positive consequence of the huge job cuts at Nokia

• September 27, 2018 27 Sep'18

  Explosion in fake data-stealing shopping sites

  Cyber attackers are ramping up efforts to steal personal data by setting up look-alike domains that pose a phishing risk to online shoppers, researchers warn

• September 27, 2018 27 Sep'18

  Best supply chain firms are masters of data and automation

  Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner

• September 20, 2018 20 Sep'18

  Asda outsources app development to support digital future

  Supermarket chain Asda is outsourcing its application development to HCL to access and build skills and experience in agile development methods

• September 19, 2018 19 Sep'18

  Waitrose to launch same-day delivery trial

  High-end supermarket Waitrose is partnering with retail delivery startup On the Dot to trial same-day delivery for its food and wine goods

• September 19, 2018 19 Sep'18

  Santander plans UK tech hub in Milton Keynes

  Santander is opening a UK tech hub in Milton Keynes that will have 5,000 staff

• September 19, 2018 19 Sep'18

  BMW innovation lab bears fruit with insurtech deal

  BMW has struck a deal with one of the tech startups that participated in its innovation incubator

• September 17, 2018 17 Sep'18

  Middle East hungry for digitisation, says GE’s Bill Ruh

  The Middle East is among the most enthusiastic regions in terms of applying digital business models to traditional industries

• September 13, 2018 13 Sep'18

  John Lewis blames profit drops on high IT costs

  Department store John Lewis has pinned the blame on high IT costs and the rising price of store real-estate for a drop in profit

• September 07, 2018 07 Sep'18

  Why AI should assist humans, not replace them

  At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them

• September 07, 2018 07 Sep'18

  Argos launches voice shopping capability on Google Home Assistant

  Retailer Argos has developed a voice shopping service so customers can reserve items for pickup using the Google Home Assistant app

• September 06, 2018 06 Sep'18

  How Rituals is using Salesforce Commerce cloud to replicate physical experience online

  Cosmetics firm Rituals is using Salesforce Commerce Cloud to translate its website into 25 languages, helping the brand reach customers its physical stores can’t

• September 05, 2018 05 Sep'18

  The fintech startups to watch in the UK

  Tech Nation’s choice of fintech companies to back reflects the changes expected to hit financial services IT

• September 05, 2018 05 Sep'18

  How Ocado has disrupted its own model

  At the Disruption Summit in London, Ocado’s head of technology explained how the firm built a technology-based model for efficient grocery delivery and how it has been disrupting that ever since

• September 03, 2018 03 Sep'18

  CIO interview: Ian Cohen, global CIO, Addison Lee

  Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth

• August 29, 2018 29 Aug'18

  Heineken and Oracle create chatbot helper for polo events

  Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019

• August 28, 2018 28 Aug'18

  Debenhams rolls out Doddle click-and-collect service in all its stores

  Debenhams and parcel collection and return firm Doddle are working together to roll out Doddle’s click-and-collect services to all of the retailer’s stores

• August 23, 2018 23 Aug'18

  No Deal Brexit papers warn of stark future for UK tech

  The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry

• August 15, 2018 15 Aug'18

  Apple faces strong competition from Amazon

  As Apple is set to become the first trillion dollar company, a strong rival is only just behind – and it's not Google or Samsung.

• August 14, 2018 14 Aug'18

  Consumers accept fraud danger as online shopping increases, research finds

  The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises

• August 14, 2018 14 Aug'18

  Phishing remains top fraud enabler, RSA reports

  Phishing is the most popular way of enabling fraud for cyber criminals, who are also increasingly using rogue mobile apps, mobile browsers and social media, a report reveals

• August 13, 2018 13 Aug'18

  Banks lead in digital era fraud detection

  All e-commerce businesses should follow the banks’ lead in how to detect fraud in the digital era, says RSA fraud and risk expert

• August 08, 2018 08 Aug'18

  Nordic fintech becomes a significant global player

  The Nordic region accounted for three of the 10 biggest financial technology deals in the first half of 2018

• August 07, 2018 07 Aug'18

  M&S partners with Doddle for easier click-and-collect returns

  Retailer is using Powered by Doddle on its in-store devices to allow returns of online items, as well as the use of click-and-collect services

• August 06, 2018 06 Aug'18

  Sweaty Betty revamps website to cater for digital customers

  Activewear brand has partnered with e-commerce firm Tryzens to launch a responsive site that is better suited to its increasingly digital customers

• August 02, 2018 02 Aug'18

  Three-quarters of UK adults have not heard of open banking

  Open banking will struggle to deliver what it promises unless people are made aware of its existence and what it could do for them

• July 31, 2018 31 Jul'18

  Why Pinterest pinpointed features for the visually impaired

  Ideas curation site has developed features for people with visual impairment. Its lead designer explains what has been changed and why it matters

• July 31, 2018 31 Jul'18

  3 Hong Kong gears up for 5G with “epic” transformation

  The Hong Kong telco is putting in an advanced technical architecture that will streamline and automate internal processes and IT as it prepares for the 5G era

• July 30, 2018 30 Jul'18

  M&S aims to give 1,000 employees data skills

  Luxury supermarket Marks and Spencer has partnered with Decoded to create a programme aimed at teaching its employees data skills

• July 24, 2018 24 Jul'18

  MPs call for inquiry into smart meter roll-out

  Government urged to conduct a review of the roll-out of smart meters for electricity and gas, and to intervene to tackle a number of failures

• July 19, 2018 19 Jul'18

  Just Eat on the lookout for 150 tech professionals

  Online food marketplace Just Eat has announced it is on the lookout for talent to fill 150 technology roles, 80 of which have been recently created

• July 18, 2018 18 Jul'18

  Walmart and Microsoft partner to boost digital in retail

  US retail giant Walmart has signed a five-year partnership with Microsoft, with the aim of speeding up its digital transformation

• July 18, 2018 18 Jul'18

  Google record fine could lead to Android fork

  Amazon’s Android was one of the operating systems mentioned by the European Commission as it imposed a record €4.34bn fine on Google

• July 12, 2018 12 Jul'18

  Saudi’s growing e-commerce market offers global tech opportunities

  Saudi Arabia's e-commerce sector is set to explode, and the IT sector in the country will see increased demand as a result

• July 12, 2018 12 Jul'18

  Half of young girls don’t think tech careers are exciting

  Young women are put off of technology careers because they don’t perceive them to be exciting, according to research

• July 09, 2018 09 Jul'18

  Holiday Extras uses machine learning and artificial intelligence for personalisation

  Travel firm Holiday Extras has introduced machine learning and artificial intelligence into its smartphone app to give users a more personalised experience

• July 08, 2018 08 Jul'18

  TechUK calls on UK to adopt recent EU trade deals to boost digital sector

  The EU deal with Canada, as well as forthcoming trade agreements with Japan, Singapore and Vietnam, could boost the UK tech sector – if adopted after Brexit

• July 06, 2018 06 Jul'18

  How changes in retail law could affect customer experience

  New payments regulations could increase the amount of times customers will need to use two-factor authentication to make a purchase, potentially putting a strain on customer experience, according to MasterCard

• July 04, 2018 04 Jul'18

  Inside Alibaba Cloud’s Southeast Asia playbook

  Alibaba Cloud is working closely with local customers in joint innovation projects, and has started to launch new services for Chinese and international customers simultaneously to narrow the service gap

• July 03, 2018 03 Jul'18

  UK financial services firms up tech investments to fuel new services

  Driven by the need to offer new services, as well as meet industry regulations, UK financial services firms are increasing spending on IT

• June 27, 2018 27 Jun'18

  PizzaExpress launches augmented reality football game

  Italian restaurant chain PizzaExpress has launched an augmented reality football game for customers to play during meals