News

E-commerce technology

• October 03, 2019 03 Oct'19

  Cyber war as big a threat as nuclear war, says ex-RSA head Coviello

  Former RSA chairman Art Coviello has been speaking about the devastating potential of cyber weapons, and warned that humanity must learn from history in order to control them

• October 01, 2019 01 Oct'19

  Interview: James Smith, director of digital, Nationwide Building Society

  James Smith says heading up the digital unit at Nationwide Building Society is the best job in the business

• September 17, 2019 17 Sep'19

  Why CIOs must digitise internal IT processes to keep pace with change

  Nothing ever stands still, and IT is now expected to be more adaptable than ever before to help businesses keep in step with the pace of innovation

• September 13, 2019 13 Sep'19

  Industry opposition to no-deal Brexit hardens, says TechUK

  A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations

• September 09, 2019 09 Sep'19

  IT leaders need to speak up about the voice channel

  Voice assistants represent the next frontier, and a range of new skills will be needed to move beyond pilot projects to a true voice channel

• September 04, 2019 04 Sep'19

  Executive interview: How Figleaves uncovers a data Eden

  Online lingerie business that started out at the height of the dot com boom is now focused on using advanced analytics to reveal new data insights

• August 21, 2019 21 Aug'19

  UK banks outage caused by problem at US payment service provider

  UK consumers were unable to access some banking services due to a hardware failure at a US payments provider

• August 12, 2019 12 Aug'19

  Over 40% of UK shoppers want store-specific stock information

  Shoppers want to use mobile or the web to see availability of items in stores near them in a growing trend towards convenience shopping

• July 25, 2019 25 Jul'19

  Surge in UK businesses switching bank account providers

  The UK system that makes it easy to change bank account has seen a surge in businesses taking up the service

• July 24, 2019 24 Jul'19

  US Department of Justice launches antitrust probe into dominance of online platform providers

  The US Department of Justice has called for an antitrust investigation into how “market-leading” online platform operators in the search, social media and retail space operate

• July 17, 2019 17 Jul'19

  European Commission launches antitrust investigation into Amazon

  Amazon is being officially investigated by the European Commission to assess whether its use of data from independent retailers is anti-competitive

• July 05, 2019 05 Jul'19

  Challenger bank shuts up shop in UK amid uncertainty

  Digital bank Fidor is ending its time in the UK, blaming uncertainties in the market

• June 28, 2019 28 Jun'19

  Almost half of shoppers still prefer brands with stores

  Despite an increasing amount of people shopping online, factors such as product pricing and whether a brand has a physical store still come into play

• June 26, 2019 26 Jun'19

  Open banking could generate £18bn in value for UK SMEs and citizens

  Consumers and SMEs could generate billions of pounds in value if open banking adoption reaches its potential

• June 20, 2019 20 Jun'19

  Asos trials AR catwalk technology

  Online retailer Asos has partnered with HoloMe to trial an augmented reality catwalk for users of its fashion app

• June 20, 2019 20 Jun'19

  Facebook officially unveils cryptocurrency plans

  Facebook has released details about its Libra cryptocurrency, but questions still remain over how, and if, it will work

• June 18, 2019 18 Jun'19

  Facebook announces global digital currency Libra

  Facebook is launching digital coin to open up affordable financial services to the world

• June 10, 2019 10 Jun'19

  Whittard spills the tea about its use of technology

  CFO and IT manager of British hot beverages brand Whittard explains the firm’s recent investment in technology ahead of the business’s expansion into China

• June 06, 2019 06 Jun'19

  Co-op pushes to make customer care teams more co-operative

  The Co-op operates in market segments ranging from funeral care to food, and its customer service strategy was disparate until it adopted Salesforce

• June 05, 2019 05 Jun'19

  Yoox Net-A-Porter launches female-focused fashion app competition

  Online fashion retailer Yoox Net-A-Porter is asking young women to submit ideas for an app which helps drive sustainability in the fashion industry

• June 03, 2019 03 Jun'19

  More than half of UK workforce lacks essential digital skills, says Lloyd’s

  In the modern world, digital skills are becoming increasingly important, but a large amount of the UK workforce doesn’t measure up, Lloyd’s has found

• May 31, 2019 31 May'19

  Gant uses Cegid to streamline functions across all markets

  As retailer Gant begins to mirror its core operations across all of the countries it operates in, global IT manager Ricky Dematagollage explains what part Cegid will play in the process

• May 30, 2019 30 May'19

  Hyperscale datacentre operators report first drop in capex growth for seven quarters

  Datacentre investments of cloud and internet giants dropped in the first quarter of 2019 after seven consecutive quarters of growth, but market watcher claims it is just a blip

• May 28, 2019 28 May'19

  Swedes need to keep a week’s cash under the bed

  The Swedish population is being advised to keep enough cash at home to last a week in case of problems such as online banking crashes

• May 23, 2019 23 May'19

  Paul Smith looks to tailor its back-end systems with Cegid software

  British tailor Paul Smith has been working with Cegid since 2015, but it is now considering upgrading to the provider's latest software to reduce costs and increase efficiency

• May 22, 2019 22 May'19

  Hundreds of European retail banks will disappear as challengers scoop up customers

  One in every 10 banks in Europe will no longer exist as digital challengers take customers from them

• May 21, 2019 21 May'19

  Retailers need to rethink KPIs in the face of digital shopping

  Customer experience is becoming of increasing importance in an omni-channel world, but technology adoption has stores cornered, forcing them to rethink what value stores bring to an organisation and the customer journey

• May 21, 2019 21 May'19

  Middle East Interview: Dubai-based Fetchr

  Delivery app Fetchr is spreading across the Middle East with its mobile-to-mobile delivery service. We talk to its founder

• May 09, 2019 09 May'19

  Physical stores – the place to meet your tribe

  In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo

• May 07, 2019 07 May'19

  Early adopters expect to pay 32% premium for 5G

  Potential early adopters of 5G say they expect, on average, to pay more for their devices and services, but they expect measurable improvements on 4G from the get-go

• May 07, 2019 07 May'19

  Swedish government tells citizens to hoard cash in case of cyber attack

  Civil Contingencies Agency says cash is needed in case of emergencies such as technology failures and cyber attacks

• May 03, 2019 03 May'19

  From friction-filled to till-free: The path to a checkoutless Sainsbury’s store

  Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app

• April 30, 2019 30 Apr'19

  CIO interview: Mark Holt, CTO, Trainline

  A data-led strategy underpins the growth of the public transport app, which sells over 200 tickets a minute and logs more than 80 million customer visits a month

• April 25, 2019 25 Apr'19

  Digital shopping endangers retail employment

  A shift towards online shopping and digital retail technologies has led to a decrease in investment in retail employment

• April 24, 2019 24 Apr'19

  Online fashion brand Boohoo sees year-on-year revenue growth

  Online fashion retailer Boohoo.com has seen a spike in revenue over the past year across all of its operating brands, and has announced the completion of several digital projects

• April 16, 2019 16 Apr'19

  How Kubernetes has simplified Bet365’s software deployments

  Online betting company has begun using Kubernetes to make it easier for its IT infrastructure and product teams to share complex configurations

• April 15, 2019 15 Apr'19

  Facebook takes extraordinary legal steps to contain document leak

  Facebook targets journalists and news organisations for computer searches

• April 03, 2019 03 Apr'19

  Marie Claire develops platform to encourage in-magazine shopping

  An in-house team at Marie Claire has developed a platform to encourage readers to shop while browsing the site

• April 01, 2019 01 Apr'19

  Fidor founder leaves as parent bank plots future

  The founder of digital challenger bank Fidor leaves company as traditional banking parent company tries to sell business

• March 29, 2019 29 Mar'19

  Magento e-commerce sites urged to apply security update

  Security experts are urging companies using the Magento e-commerce site to apply security updates without delay to avoid a disastrous hacking campaign

• March 28, 2019 28 Mar'19

  Swedish companies increasingly using private networks to communicate with ecosystem

  Swedish IT leaders are increasingly turning to private networks to communicate with other businesses in their ecosystem

• March 26, 2019 26 Mar'19

  Nominet urges SMEs to register .uk domains to thwart squatters

  The automatic right of .co.uk domain name holders to register the shorter .uk domains ends in June

• March 15, 2019 15 Mar'19

  Why the web needs patching

  Regulators want to curb the web giants, while World Wide Web inventor Tim Berners-Lee believes problems with the web's misuse can be fixed

• March 04, 2019 04 Mar'19

  UK among most expensive countries for mobile data

  The UK ranks 136th in the world for the average cost of 1GB of mobile data, according to new statistics

• February 27, 2019 27 Feb'19

  M&S and Ocado announce £750m food delivery joint venture

  Deal will see M&S take a 50% share of Ocado’s UK retail business, with access to the Ocado Smart Platform

• February 19, 2019 19 Feb'19

  Kellogg’s tests VR for developing merchandising strategy

  Breakfast food brand Kellogg’s is working with Accenture and Qualcomm to test the use of virtual reality to develop a retail strategy for the launch of new products

• February 19, 2019 19 Feb'19

  Six experiential retail businesses chosen for Jlab

  The businesses and startups that will take part in John Lewis’ 2019 Jlab programme have seen selected following a pitch day

• February 14, 2019 14 Feb'19

  Central Saint Martins hosts Three’s 5G trial for London Fashion Week

  Three’s trial 5G network will enable the world’s first augmented reality fashion show at Central Saint Martins, while consumers can test out a prototype network at its flagship store

• February 14, 2019 14 Feb'19

  Apple Business Chat powers Npower’s smart meter switch

  Energy supplier is using Apple Business Chat to help users through the process of switching onto new smart gas and electricity meters

• February 12, 2019 12 Feb'19

  Legacy systems holding banks back from meeting demand for instant accounts

  Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes