News

E-commerce technology

• July 06, 2018 06 Jul'18

  How changes in retail law could affect customer experience

  New payments regulations could increase the amount of times customers will need to use two-factor authentication to make a purchase, potentially putting a strain on customer experience, according to MasterCard

• July 04, 2018 04 Jul'18

  Inside Alibaba Cloud’s Southeast Asia playbook

  Alibaba Cloud is working closely with local customers in joint innovation projects, and has started to launch new services for Chinese and international customers simultaneously to narrow the service gap

• July 03, 2018 03 Jul'18

  UK financial services firms up tech investments to fuel new services

  Driven by the need to offer new services, as well as meet industry regulations, UK financial services firms are increasing spending on IT

• June 27, 2018 27 Jun'18

  PizzaExpress launches augmented reality football game

  Italian restaurant chain PizzaExpress has launched an augmented reality football game for customers to play during meals

• June 27, 2018 27 Jun'18

  Government must challenge popular smart city misconceptions

  A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions

• June 19, 2018 19 Jun'18

  Young generation tempted by Amazon bank-like services

  Tech firms offering banking services will be inevitable in the future as more than half of young people are tempted by such a prospect

• June 19, 2018 19 Jun'18

  CIO interview: Michael Cole, European Tour and Ryder Cup

  Michael Cole, chief technology officer at the European Tour and Ryder Cup, discusses how he is helping the sport of golf broaden its appeal through his “connected course” digital transformation vision

• June 12, 2018 12 Jun'18

  Mayor Khan bids to make London the world’s smartest city

  At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems

• June 08, 2018 08 Jun'18

  Thriving fintech, AI sectors give boost to UK tech funding

  British technology businesses have received £5bn worth of venture capital funding since June 2016 – more than France, Germany and Sweden put together – with fintech and AI startups standing out

• June 01, 2018 01 Jun'18

  Visa card payments system goes down across the UK and Ireland

  Millions of businesses across the UK and Ireland are unable to accept VIsa card payments because of a "service disruption"

• June 01, 2018 01 Jun'18

  Revamped BHS website to close two years after department store collapse

  The BHS website, which was developed after the department store’s closure in 2016, will be closed at the end of June

• May 24, 2018 24 May'18

  Computing curriculum shake-up can’t happen in a single five-year parliamentary term, says panel

  At the launch of Ocado Technology’s AI:MMO educational game, a panel of experts said the computing curriculum needs an overhaul, but this cannot be achieved in a single government term of office

• May 23, 2018 23 May'18

  Marks and Spencer speeds up digital transformation plans as profits plunge

  Retailer announces plans to accelerate its business transformation and close 100 stores by 2022 after continued shifts in consumer behaviour

• May 22, 2018 22 May'18

  Tesco announces closure of non-food website Tesco Direct

  Supermarket giant Tesco has announced it will be closing its Tesco Direct website, which focuses on the sale of non-food-related products

• May 22, 2018 22 May'18

  Social one of the 'most powerful' tools at brand’s disposal, says retail experts

  Using social media to connect with customers is one of the most “powerful” tools retailers have at their disposal, said a panel of experts at the Salesforce World Tour

• May 22, 2018 22 May'18

  A third of people would buy insurance from Google or Amazon

  Consumers are increasingly likely to buy insurance from tech giants as the insurtech industry hits the mainstream

• May 17, 2018 17 May'18

  UK tech sector growing 2.6 times faster than overall economy

  The latest Tech Nation report on the UK’s IT sector reveals strong growth and positivity, but fears around Brexit in London’s tech engine

• May 17, 2018 17 May'18

  European cyber attacks up nearly a third in first quarter 2018

  The volume of cyber attacks hitting digital transactions in Europe was up by almost a third in the first quarter of 2018 compared with same period a year ago, a report reveals

• May 16, 2018 16 May'18

  Nordic banks plan major digital transformation of operations

  Banks in the Nordic region are set to accelerate their spending on technology as digital services take-up accelerates

• May 15, 2018 15 May'18

  TSB refused help from Lloyds as IT meltdown began

  TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong

• May 14, 2018 14 May'18

  Steadily declining retail footfall confirms shifting consumer behaviour

  Footfall in the UK highstreet is on the decline, according to figures by the British Retail Consortium, confirming the consumer shift towards more digital behaviour

• May 09, 2018 09 May'18

  NatWest fintech investments bear fruit as SME loans platform goes live

  Online lending platform enables small businesses to apply for loans of up to £150,000 in 10 minutes

• May 02, 2018 02 May'18

  RBS closes branches after axing challenger bank project

  Royal Bank of Scotland to close 162 branches and shed 800 jobs after deciding not to create a challenger bank – but a new digital bank may be on the way

• May 01, 2018 01 May'18

  SuiteWorld 2018: Magic Johnson gives advice on adapting to the millennial customer

  Entrepreneur and former basketball star tells SuiteWorld 2018 about the importance of adapting to the millennial customer in a technology-driven age

• April 26, 2018 26 Apr'18

  TSB banking service tech problems continue

  TSB customers are still experiencing problems using online and mobile banking services after almost a week of disruption

• April 26, 2018 26 Apr'18

  SuiteWorld 2018: Hiring people is about more than just ability, says Rachel Zoe

  NetSuite customer, fashion designer and CEO of Rachel Zoe explains that part of entrepreneurship is hiring people who fill the gaps you leave behind, and that in doing so passion can be more important than ability

• April 25, 2018 25 Apr'18

  TSB IT meltdown has the makings of an epic

  TSB’s very public IT problems will send shivers down the spine of IT teams at large banks that are yet to migrate to new core banking systems

• April 23, 2018 23 Apr'18

  Estonia’s digital residency programme faces first headwind

  The Baltic country’s programme to offer anyone, anywhere a chance to run a company online is facing its first crisis

• April 18, 2018 18 Apr'18

  CIO interview: Richard Tallboy, CIO, Wagamama

  Richard Tallboy, CIO of pan-Asian restaurant chain Wagamama, explains why the firm adopted “pay by walking out” technology

• April 18, 2018 18 Apr'18

  Twilio offers IoT developers programmable mobile connectivity

  Developers of internet of things applications and devices will be able to use the Twilio Programmable Wireless mobile communications platform to build mobile connectivity into their services

• April 16, 2018 16 Apr'18

  Fintech sector increasingly attractive compared to traditional banking for IT professionals

  Fintech job vacancies are growing, while less are being advertised in traditional banking sector companies

• April 11, 2018 11 Apr'18

  Tesco online grocery sales up 5.1%

  After ninth consecutive quarter of growth, CEO says supermarket chain is “on track to deliver our medium-term ambitions”

• April 10, 2018 10 Apr'18

  PayPal is latest tech giant to eye traditional banking

  PayPal set to launch launch traditional retail banking services in the first half of this year

• March 27, 2018 27 Mar'18

  Arsenal uses Innovation Lab accelerator to improve worldwide fan experience

  Arsenal’s Innovation Lab programme has enabled collaboration with “world-class” startups to offer the best experience for fans in the future, says the club’s IT director

• March 23, 2018 23 Mar'18

  European insurtech growth dwarfs US

  Europe is seeing rapid growth in its insurtech as investors pump hundreds of millions into the sector

• March 22, 2018 22 Mar'18

  Fintechs weigh up their partnership options

  Fintechs need to consider what type of companies they should work with to make the most of open banking regulations

• March 21, 2018 21 Mar'18

  RBS said to be setting up its own digital bank

  Royal Bank of Scotland is reportedly setting up a standalone digital bank to take advantage of changing customer habits

• March 21, 2018 21 Mar'18

  Danish government launches business-focused national digital strategy

  Denmark’s government has launched a plan to get more small businesses into the digital economy as it targets being a leader in advanced technologies such as artificial intelligence

• March 20, 2018 20 Mar'18

  Dutch cycling culture pumps up bicycle startups

  Bike-sharing services are cropping up in urban areas of the Netherlands but the government wants to restrict their number

• March 20, 2018 20 Mar'18

  Australia, ASEAN deepen links on smart cities and digital trade

  Besides fostering smart city development across Southeast Asia, Australia and ASEAN will also support the use of digital trade standards across the region’s booming e-commerce market

• March 19, 2018 19 Mar'18

  Digital retail calls for agile approach, say experts

  To embrace digital technology, retailers need to adopt an agile nature across the entire business and break down internal silos, said a panel at Retail Week Live

• March 15, 2018 15 Mar'18

  Tesco appoints new chief technology officer

  Supermarket giant’s new CTO joins from Airbus and will continue to implement retailer’s digital transformation programme

• March 14, 2018 14 Mar'18

  Most people think cryptocurrency will be accepted on buses by 2025

  Cryptocurrency is a mystery to many people, yet 55% of respondents to a survey expect shops and buses to accept digital money in seven years’ time

• March 13, 2018 13 Mar'18

  Retailers need to prepare properly before AI adoption, say experts

  Artificial intelligence can help many areas of the retail landscape, but retailers should make sure they prepare before taking on AI adoption, says an expert panel

• March 09, 2018 09 Mar'18

  Modern retail: machine learning, customer experience and legacy

  As the retail landscape shifts in the wake of new technologies, experts in retail and tech explain how firms need to adapt to cater for modern consumers

• March 09, 2018 09 Mar'18

  Amazon bank could have 70 million customers in five years

  Amazon could have more banking customers in the US than the UK has citizens within five years

• March 08, 2018 08 Mar'18

  Denmark’s MobilePay expands in Finnish market through deal with retailer

  Deal with Finland’s largest grocery retailer helps mobile payment service spread its reach

• March 07, 2018 07 Mar'18

  Co-op trials pay-in-aisle technology

  Food retailer Co-op plans to introduce a smartphone self-checkout system so customers can pay for goods without visiting a till

• March 06, 2018 06 Mar'18

  Government sets out tighter security measures for IoT devices

  The government has announced plans to develop a new code of practice to improve the security of connected internet of things devices

• March 06, 2018 06 Mar'18

  Amazon contemplating next move in banking sector

  Amazon is in talks with a bank about setting up a current account that will appeal to young people