News

E-commerce technology

• October 26, 2016 26 Oct'16

  John Lewis chooses three retail tech startups to receive 2016 JLab funding

  Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot

• October 25, 2016 25 Oct'16

  Australian IT spending to be near A$85bn in 2017

  Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers

• October 25, 2016 25 Oct'16

  How collaboration will feature in the future of digital supermarkets

  Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future?

• October 25, 2016 25 Oct'16

  Twitter plans to cut hundreds of jobs

  Twitter is expected to reduce costs by further trimming its staff, after the company failed in its bid to secure a buyer

• October 25, 2016 25 Oct'16

  Insurers are joining fintech party

  Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope

• October 24, 2016 24 Oct'16

  In the digital era, customer identity is key

  Identity is vital for presenting a consistent customer relationship across digital channels, but not everyone in all organisations understands this shift, according to identity veteran Ian Glazer

• October 21, 2016 21 Oct'16

  Many firms failing on crucial customer experience in digital era

  Only through collaboration between all customer-facing parts of a business can it deliver the customer experience that is crucial to survival in the digital era, according to CXP Group consultant Nicole Dufft

• October 18, 2016 18 Oct'16

  Malaysia upgrades internet exchange to cope with increased traffic

  Country’s peak internet data hit all-time record in August, equating to year-on-year growth of 57%

• October 14, 2016 14 Oct'16

  Retail websites riddled with security holes, researchers warn

  Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites

• October 14, 2016 14 Oct'16

  CIOs struggle as digital IT strategies are hampered by corporate inertia

  Companies are struggling to keep pace with the digital innovation of their IT departments, a major study reveals

• October 13, 2016 13 Oct'16

  IT startups suffer from strict, out-of-date Dutch laws

  The Netherlands government needs to ensure that legislation enables disruptive technology to flourish

• October 10, 2016 10 Oct'16

  Singapore: a nation united on its digital future

  Singapore is setting itself to be a leader in the digital age, with a reorganised government department the protagonist

• October 07, 2016 07 Oct'16

  Singapore launches department to drive digital public services

  GovTech agency will work with public sector organisations, the IT industry and citizens to apply technologies to government services

• October 07, 2016 07 Oct'16

  Digital-only Atom banks is open to public

  Following an invite-only launch and some fine-tuning, digital-only Atom bank is now fully open in the UK

• October 07, 2016 07 Oct'16

  Dunkin’ data – how one firm is going donuts for data analytics

  The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data

• October 06, 2016 06 Oct'16

  BoxWorks 2016: How three different CIOs handle digital transformation

  CIOs from Coca-Cola, Uber and the GSA discuss the impact of tech on their business and the importance of digital innovation

• October 05, 2016 05 Oct'16

  Flytoget’s digital transformation accelerates express train service

  Flytoget implements a development platform to enable it to respond quickly to the demands of digital-minded customers

• October 04, 2016 04 Oct'16

  Malaysia and Singapore face IT talent shortage

  Organisations in Malaysia and Singapore face tough competition to attract the right skills to drive their IT strategies

• September 29, 2016 29 Sep'16

  Trust issues stifling digital economy growth, study shows

  Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows

• September 27, 2016 27 Sep'16

  Mobility is about to enter the post-app era, says Gartner

  At an event in South Africa, Gartner analysts look ahead to an era of mobility that goes beyond apps

• September 26, 2016 26 Sep'16

  Emirates Islamic bank and the Muslim finance revolution

  The CIO at Dubai-based bank Emirates Islamic tells Computer Weekly how IT is supporting the company through industry change

• September 26, 2016 26 Sep'16

  Bangkok Airways takes customer service to the cloud

  Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud

• September 25, 2016 25 Sep'16

  Australia must take cyber security opportunity

  Australia may never be able to create an IT industry like that in the US, but it can lead in cyber security

• September 22, 2016 22 Sep'16

  Pizza Hut Hong Kong rips up traditional CRM rule book

  IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam

• September 21, 2016 21 Sep'16

  Finland’s OP Financial Group outlines digital ambitions

  Chief digital officer at financial services group describes how new technology is fundamentally changing the business

• September 14, 2016 14 Sep'16

  Yorkshire Bank to invest in online banking to support cost cutting

  Clydesdale and Yorkshire group to invest in technology at retail bank while reducing staff and number of branches

• September 13, 2016 13 Sep'16

  Number of internet users in Myanmar rockets

  Internet use rapidly increases in Myanmar, with most people connecting through smartphones

• September 13, 2016 13 Sep'16

  Banks and fintech firms respect each other, says HSBC boss

  The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss

• September 07, 2016 07 Sep'16

  Thousands of jobs at risk in Scotland’s finance sector if technology adoption is slow

  Scotland's financial services industry must get to grips with fintech quickly if it is to prosper, according to academic research

• August 31, 2016 31 Aug'16

  Challenger bank Fidor adopts 'attack formation'

  Computer Weekly talks to the man behind the digital challenger bank recently acquired by French retail banking giant BPCE

• August 26, 2016 26 Aug'16

  Samsung Pay used for 100 million transactions

  Samsung reports that its mobile payments app, which will soon be available in the UK, has transacted 100 million payments in its first year of availability

• August 14, 2016 14 Aug'16

  Mobile internet will grow GDP and generate jobs in Asean countries

  Mobile internet penetration in Southeast Asia will boost the region’s gross domestic product and increase employment, a report says

• August 11, 2016 11 Aug'16

  Mobile devices becoming first port of call for shopper info

  Shoppers are using their mobile devices to search for product and services information they normally would have sought in store, according to research by Hitwise

• August 09, 2016 09 Aug'16

  Gen-Z visit stores to ‘validate’ product purchases

  The younger generation are using physical stores to test out items before making a purchase, according to research by Vodat

• August 08, 2016 08 Aug'16

  Interview: Sainsbury digital experience boss shuns silos

  Charlotte Briscall, head of digital experience at Sainsbury's, explains why the supermarket chain has kept its digital experience department integrated with the rest of the business

• August 03, 2016 03 Aug'16

  Asean consumers divided on digital satisfaction

  SAP survey reveals 47% of Asean consumers are satisfied with their digital experiences, while 20% are dissatisfied

• July 29, 2016 29 Jul'16

  Amazon rides high on sales growth, especially in cloud services

  Amazon's share price climbed 2% on news of strong second-quarter sales growth boosted by a 58% year-on-year rise in sales of cloud services

• July 29, 2016 29 Jul'16

  German digital bank Fidor acquired by French banking giant

  Fidor CEO says merger with BPCE will allow challenger to continue its international expansion

• July 26, 2016 26 Jul'16

  UK government paves way for Amazon Prime Air trials

  Amazon is working with regulator CAA to enable trials of Amazon’s Prime Air drone to take off in the UK

• July 22, 2016 22 Jul'16

  Tech firms tackle IoT security with management protocol

  A group of tech firms have joined forces to develop a management protocol for IoT devices that could pave the way to an open, interoperable standard to address security and privacy risks

• July 20, 2016 20 Jul'16

  Mobile data freebies spark controversy in Sweden

  Telia’s offer of data freebies to customers has brought criticism from some that believe it breaches net neutrality rules

• July 14, 2016 14 Jul'16

  EC gives Google extension in Android case but adds charges

  The European Commission has given Google an extension to respond to charges relating to Android, but has added fresh charges concerning its advertising business

• July 13, 2016 13 Jul'16

  Panera transforms digital infrastructure with Cisco

  At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices

• July 11, 2016 11 Jul'16

  Case study: Odeon goes to hybrid cloud for digital transformation

  Odeon cinema chain reveals how it is using hybrid cloud to power its digital transformation and tackle competitive threats

• July 11, 2016 11 Jul'16

  Outdated IT limits retail gains from customer data

  Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services

• July 08, 2016 08 Jul'16

  Amazon launches bursary to encourage women to study tech

  During the AWS Summit in London, Amazon held an invite-only session to showcase its UK research and development

• July 05, 2016 05 Jul'16

  Is Singapore ready for a Paym-style platform?

  City state is considering developing a payments system similar to the UK’s Paym, which allows people to send money using just a mobile number

• July 05, 2016 05 Jul'16

  Virtual reality finds fans at Reading University

  Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects

• July 04, 2016 04 Jul'16

  Australian tech startups mourn loss of political voice after election

  Australian tech startup community loses a strong political voice as innovation minister loses seat in general election

• July 04, 2016 04 Jul'16

  What do Asean region cities want from tech startups?

  Malaysia and Singapore seek to connect UK tech startups to their smart city plans