News
E-commerce technology
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October 26, 2016
26
Oct'16
John Lewis chooses three retail tech startups to receive 2016 JLab funding
Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot
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October 25, 2016
25
Oct'16
Australian IT spending to be near A$85bn in 2017
Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers
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October 25, 2016
25
Oct'16
How collaboration will feature in the future of digital supermarkets
Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future?
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October 25, 2016
25
Oct'16
Twitter plans to cut hundreds of jobs
Twitter is expected to reduce costs by further trimming its staff, after the company failed in its bid to secure a buyer
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October 25, 2016
25
Oct'16
Insurers are joining fintech party
Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope
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October 24, 2016
24
Oct'16
In the digital era, customer identity is key
Identity is vital for presenting a consistent customer relationship across digital channels, but not everyone in all organisations understands this shift, according to identity veteran Ian Glazer
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October 21, 2016
21
Oct'16
Many firms failing on crucial customer experience in digital era
Only through collaboration between all customer-facing parts of a business can it deliver the customer experience that is crucial to survival in the digital era, according to CXP Group consultant Nicole Dufft
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October 18, 2016
18
Oct'16
Malaysia upgrades internet exchange to cope with increased traffic
Country’s peak internet data hit all-time record in August, equating to year-on-year growth of 57%
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October 14, 2016
14
Oct'16
Retail websites riddled with security holes, researchers warn
Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites
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October 14, 2016
14
Oct'16
CIOs struggle as digital IT strategies are hampered by corporate inertia
Companies are struggling to keep pace with the digital innovation of their IT departments, a major study reveals
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October 13, 2016
13
Oct'16
IT startups suffer from strict, out-of-date Dutch laws
The Netherlands government needs to ensure that legislation enables disruptive technology to flourish
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October 10, 2016
10
Oct'16
Singapore: a nation united on its digital future
Singapore is setting itself to be a leader in the digital age, with a reorganised government department the protagonist
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October 07, 2016
07
Oct'16
Singapore launches department to drive digital public services
GovTech agency will work with public sector organisations, the IT industry and citizens to apply technologies to government services
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October 07, 2016
07
Oct'16
Digital-only Atom banks is open to public
Following an invite-only launch and some fine-tuning, digital-only Atom bank is now fully open in the UK
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October 07, 2016
07
Oct'16
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data
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October 06, 2016
06
Oct'16
BoxWorks 2016: How three different CIOs handle digital transformation
CIOs from Coca-Cola, Uber and the GSA discuss the impact of tech on their business and the importance of digital innovation
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October 05, 2016
05
Oct'16
Flytoget’s digital transformation accelerates express train service
Flytoget implements a development platform to enable it to respond quickly to the demands of digital-minded customers
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October 04, 2016
04
Oct'16
Malaysia and Singapore face IT talent shortage
Organisations in Malaysia and Singapore face tough competition to attract the right skills to drive their IT strategies
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September 29, 2016
29
Sep'16
Trust issues stifling digital economy growth, study shows
Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows
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September 27, 2016
27
Sep'16
Mobility is about to enter the post-app era, says Gartner
At an event in South Africa, Gartner analysts look ahead to an era of mobility that goes beyond apps
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September 26, 2016
26
Sep'16
Emirates Islamic bank and the Muslim finance revolution
The CIO at Dubai-based bank Emirates Islamic tells Computer Weekly how IT is supporting the company through industry change
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September 26, 2016
26
Sep'16
Bangkok Airways takes customer service to the cloud
Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud
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September 25, 2016
25
Sep'16
Australia must take cyber security opportunity
Australia may never be able to create an IT industry like that in the US, but it can lead in cyber security
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September 22, 2016
22
Sep'16
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam
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September 21, 2016
21
Sep'16
Finland’s OP Financial Group outlines digital ambitions
Chief digital officer at financial services group describes how new technology is fundamentally changing the business
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September 14, 2016
14
Sep'16
Yorkshire Bank to invest in online banking to support cost cutting
Clydesdale and Yorkshire group to invest in technology at retail bank while reducing staff and number of branches
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September 13, 2016
13
Sep'16
Number of internet users in Myanmar rockets
Internet use rapidly increases in Myanmar, with most people connecting through smartphones
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September 13, 2016
13
Sep'16
Banks and fintech firms respect each other, says HSBC boss
The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss
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September 07, 2016
07
Sep'16
Thousands of jobs at risk in Scotland’s finance sector if technology adoption is slow
Scotland's financial services industry must get to grips with fintech quickly if it is to prosper, according to academic research
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August 31, 2016
31
Aug'16
Challenger bank Fidor adopts 'attack formation'
Computer Weekly talks to the man behind the digital challenger bank recently acquired by French retail banking giant BPCE
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August 26, 2016
26
Aug'16
Samsung Pay used for 100 million transactions
Samsung reports that its mobile payments app, which will soon be available in the UK, has transacted 100 million payments in its first year of availability
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August 14, 2016
14
Aug'16
Mobile internet will grow GDP and generate jobs in Asean countries
Mobile internet penetration in Southeast Asia will boost the region’s gross domestic product and increase employment, a report says
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August 11, 2016
11
Aug'16
Mobile devices becoming first port of call for shopper info
Shoppers are using their mobile devices to search for product and services information they normally would have sought in store, according to research by Hitwise
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August 09, 2016
09
Aug'16
Gen-Z visit stores to ‘validate’ product purchases
The younger generation are using physical stores to test out items before making a purchase, according to research by Vodat
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August 08, 2016
08
Aug'16
Interview: Sainsbury digital experience boss shuns silos
Charlotte Briscall, head of digital experience at Sainsbury's, explains why the supermarket chain has kept its digital experience department integrated with the rest of the business
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August 03, 2016
03
Aug'16
Asean consumers divided on digital satisfaction
SAP survey reveals 47% of Asean consumers are satisfied with their digital experiences, while 20% are dissatisfied
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July 29, 2016
29
Jul'16
Amazon rides high on sales growth, especially in cloud services
Amazon's share price climbed 2% on news of strong second-quarter sales growth boosted by a 58% year-on-year rise in sales of cloud services
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July 29, 2016
29
Jul'16
German digital bank Fidor acquired by French banking giant
Fidor CEO says merger with BPCE will allow challenger to continue its international expansion
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July 26, 2016
26
Jul'16
UK government paves way for Amazon Prime Air trials
Amazon is working with regulator CAA to enable trials of Amazon’s Prime Air drone to take off in the UK
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July 22, 2016
22
Jul'16
Tech firms tackle IoT security with management protocol
A group of tech firms have joined forces to develop a management protocol for IoT devices that could pave the way to an open, interoperable standard to address security and privacy risks
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July 20, 2016
20
Jul'16
Mobile data freebies spark controversy in Sweden
Telia’s offer of data freebies to customers has brought criticism from some that believe it breaches net neutrality rules
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July 14, 2016
14
Jul'16
EC gives Google extension in Android case but adds charges
The European Commission has given Google an extension to respond to charges relating to Android, but has added fresh charges concerning its advertising business
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July 13, 2016
13
Jul'16
Panera transforms digital infrastructure with Cisco
At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices
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July 11, 2016
11
Jul'16
Case study: Odeon goes to hybrid cloud for digital transformation
Odeon cinema chain reveals how it is using hybrid cloud to power its digital transformation and tackle competitive threats
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July 11, 2016
11
Jul'16
Outdated IT limits retail gains from customer data
Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services
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July 08, 2016
08
Jul'16
Amazon launches bursary to encourage women to study tech
During the AWS Summit in London, Amazon held an invite-only session to showcase its UK research and development
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July 05, 2016
05
Jul'16
Is Singapore ready for a Paym-style platform?
City state is considering developing a payments system similar to the UK’s Paym, which allows people to send money using just a mobile number
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July 05, 2016
05
Jul'16
Virtual reality finds fans at Reading University
Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects
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July 04, 2016
04
Jul'16
Australian tech startups mourn loss of political voice after election
Australian tech startup community loses a strong political voice as innovation minister loses seat in general election
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July 04, 2016
04
Jul'16
What do Asean region cities want from tech startups?
Malaysia and Singapore seek to connect UK tech startups to their smart city plans