News

E-commerce technology

• January 20, 2023 20 Jan'23

  Year-on-year growth down to more customers, says Ocado

  As the customer landscape shifts, Ocado reports year-on-year revenue growth in the last quarter of 2022, bolstered by a successful Christmas

• January 16, 2023 16 Jan'23

  Cash use rises for first time in 13 years as cost of living increases

  The number of cash withdrawals increased last year, for the first time in 13 years, but remains below the pre-Covid-19 figure

• January 16, 2023 16 Jan'23

  CIO interview: Matt Grest, Very Group

  The Covid-19 pandemic changed many things, including an increase in remote working – so how is the Very Group approaching the workplace and talent post-Covid?

• January 11, 2023 11 Jan'23

  SMEs eye moving business to challenger bank

  Known for their consumer banking success, challenger banks are now winning over hearts and minds in the small business sector

• January 10, 2023 10 Jan'23

  Latest Innovate Finance report reveals decrease in UK fintech investment, but like-for-like increase

  Innovate Finance’s latest figures on fintech investment show reduction in UK, but report methodology leaves this open to change

• January 05, 2023 05 Jan'23

  Cashless Denmark has no bank robberies in a year for first time

  Denmark saw no bank robberies in a single year for the first time ever, but online fraud continues to increase

• December 21, 2022 21 Dec'22

  Top 10 retail technology stories of 2022

  Computer Weekly looks at what 2022 had in store for the retail industry – after the pandemic increasing technology adoption for most of the retail sector, what have firms put in place to survive the next few years?

• December 15, 2022 15 Dec'22

  Lego fixes dangerous API vulnerability in BrickLink service

  The Lego Group has remediated two potentially serious API vulnerabilities in its BrickLink digital resale platform, just in time for Christmas

• December 02, 2022 02 Dec'22

  Post Office boosted its ‘coffers’ as Horizon system threw up unexplained shortfalls, inquiry told

  The Post Office was ‘keen’ to make subpostmasters cover unexplained accounting shortfall as its business struggled, public inquiry hears

• November 23, 2022 23 Nov'22

  How Photobox keeps site reliability in the picture

  Photobox’s site reliability head discusses how the photo book and personalised gifts site manages a complex microservices architecture

• November 22, 2022 22 Nov'22

  Ducktail spins new tales to hijack Facebook Business accounts

  The increasingly active Ducktail cyber crime operation is refining its operations, seeking new methods to compromise its victims’ Facebook Business accounts

• November 15, 2022 15 Nov'22

  TikTok influencers are better than finance firms for money advice, say quarter of young adults

  Young people are turning to TikTok-based influencers for advice on how to manage their finances and where to bank

• November 13, 2022 13 Nov'22

  Online scam victims lose an average of £1,000 each

  New data from the National Fraud Intelligence Bureau shows victims of online fraud lose an average of £1,000 per person

• November 03, 2022 03 Nov'22

  Automated threats biggest source of cyber risk for retailers

  Threat actors targeting retailers during the coming holiday season are increasingly turning to automated forms of cyber attack, according to a report

• October 27, 2022 27 Oct'22

  Government ups cyber support for elderly, vulnerable web users

  DCMS announces a funding boost to help the elderly, disabled and other vulnerable groups stay safe online and avoid being misled by disinformation

• October 25, 2022 25 Oct'22

  UK finance regulator investigates big tech finance threats and benefits

  The UK financial services regulator is gathering information about the benefits and targets of big tech firms offering financial services

• October 18, 2022 18 Oct'22

  Skype’s legacy and the rise of the ‘new Nordics’

  Estonia and other Baltic states could be part of a ‘new Nordics’ of technology innovation

• October 11, 2022 11 Oct'22

  Wayfair shutters datacentres and ends hybrid cloud strategy with Google Cloud move

  Online home furnishings retailer Wayfair has completed a 16-month datacentre shutdown project that has seen it migrate all its applications and workloads to the Google Cloud

• October 06, 2022 06 Oct'22

  EU rolling out measures for online safety and AI liability

  The European Council has approved the passage of the Digital Services Act to protect people’s rights online, while the European Commission has announced proposals to help those negatively affected by artificial intelligence to claim compensation

• October 06, 2022 06 Oct'22

  JPMorgan’s UK digital bank app outage locks customers out

  App-based Chase Bank suffered tech outage that left customers unable to access its services

• October 03, 2022 03 Oct'22

  Security regulation cuts online payment fraud at 73% of retailers

  New online payments security standard, Strong Customer Authentication (SCA), sees immediate fall in fraudulent payments to retailers

• September 29, 2022 29 Sep'22

  Cost-of-living crisis could spur fintech adoption

  The cost-of-living crisis could have a similar impact on fintech and digital banking as the Covid-19 pandemic did, inducing further innovation in the fintech sector

• September 28, 2022 28 Sep'22

  Online Safety Bill needs complete overhaul, say rights groups

  Civil society groups write to new digital minister to challenge various aspects of the upcoming Online Safety Bill, which they say threatens rights to privacy and freedom of expression

• September 22, 2022 22 Sep'22

  American Express recruiting thousands of tech professionals

  Amex will add 5,000 IT professionals to its workforce in 2022 as digital products and services become the staple of the finance sector

• September 21, 2022 21 Sep'22

  European Central Bank working on prototypes of digital Euro interfaces

  European Central Bank’s digital Euro investigation phase is at the point of developing and testing systems that might interface with consumers

• August 16, 2022 16 Aug'22

  Older customers prefer phone calls to chatbots

  Businesses are increasingly adopting customer-facing digital technologies, but the older generation are not so keen to embrace tech

• August 12, 2022 12 Aug'22

  UK Amazon workers stage series of wildcat strikes over pay offers

  Amazon warehouse workers across the UK have organised a series of spontaneous strike actions after the e-commerce giant’s management offered them pay rises between 35p and 50p

• August 10, 2022 10 Aug'22

  Online retail sales see year-on-year drop of 2.3% in July 2022

  Despite another year-on-year drop in online retail sales in July, the fall is smaller than those seen in previous months of 2022 as online sales decline slows

• August 05, 2022 05 Aug'22

  Inside Bukalapak’s cloud strategy

  Indonesian e-commerce unicorn Bukalapak’s multicloud strategy, underpinned by the use of microservices and DevOps, has enabled it to meet the diverse needs of its users while addressing business requirements

• July 28, 2022 28 Jul'22

  Ocado revenue drops despite distribution centre successes

  Ocado has spent the past six months rolling out new customer fulfilment centres and signing partners for its smart platform, but the cost-of-living crisis still sees revenue taking a hit

• July 26, 2022 26 Jul'22

  Ducktail infostealer targets Facebook Business users

  Newly uncovered Ducktail operation targets individuals with access to Facebook Business service and tries to steal their accounts

• July 19, 2022 19 Jul'22

  UK fintech outperforms global sector

  Investment in UK fintech continues to increase, outpacing a flat global sector, according to Innovate Finance

• July 08, 2022 08 Jul'22

  Ofcom publishes Online Safety Roadmap

  The roadmap sets out how the online harms regulator will approach implementing the UK’s online safety regime, and tells tech firms to start preparing for the new rules

• July 07, 2022 07 Jul'22

  Deliciously Ella – how the brand adopted D2C during the pandemic

  Plant-based brand Deliciously Ella did not intend to sell directly to customers, but shifting unsold stock during the pandemic opened digital doors for the brand

• July 06, 2022 06 Jul'22

  CIO interview: Carl Dawson, CIO, Asda

  As the IT handover from Walmart looms, Asda CIO Carl Dawson explains how the business is renewing all of its technology, putting the retailer in the rare position of being able to start from scratch

• June 21, 2022 21 Jun'22

  Primark trials click & collect for children’s products

  Predominantly offline brand Primark will be trialling click & collect orders for a select number of children’s products

• June 16, 2022 16 Jun'22

  Interpol arrests thousands in global cyber fraud crackdown

  A two-month operation saw law enforcement agencies in 76 countries crack down on organised cyber fraud

• June 10, 2022 10 Jun'22

  Former CEO explains how Dreams went from nightmare to fantasy

  In 2013, Mike Logue joined Dreams after it had been saved from administration – he explains how data and communication rebuilt the business

• June 07, 2022 07 Jun'22

  CDO interview: Matthew Lawson, chief digital officer, Ribble Cycles

  The 125-year-old bicycle manufacturer is transforming its business with digital innovations such as live streaming and online personalisation

• June 07, 2022 07 Jun'22

  CIO interview: Lee Cowie, chief technology officer, Merlin Entertainments

  The theme park giant faced an enormous challenge during Covid with its venues closed, but digital technology came to the rescue and is now opening up new opportunities

• May 27, 2022 27 May'22

  Amazon shareholders vote down audit of warehouse work conditions

  Shareholders reject proposal calling for an independent audit of Amazon’s working conditions during the company’s annual general meeting

• May 24, 2022 24 May'22

  JPMorgan’s UK digital retail bank reaches half-million customer mark

  Chase Bank in the UK has already reached the half-million customer mark, but expects a profit to be some years away

• May 24, 2022 24 May'22

  Fintech unicorn Klarna to cut 10% of staff amid global shocks

  Fintech unicorn to slash jobs in reaction to global economic shocks signalling challenges in the financial technology sector

• May 19, 2022 19 May'22

  Relentless branch closures at Lloyds Bank continue as digital banking takes hold

  UK bank branches are being shuttered in large numbers as consumers choose online banking, with Lloyds Banking Group announcing more closures

• May 13, 2022 13 May'22

  Amazon shareholders to vote on audit of working conditions

  Amazon shareholders will vote on whether the company has to conduct an independent audit on the working conditions and treatment of its warehouse workers, following the e-commerce giant’s unsuccessful attempt to dismiss the proposal

• May 12, 2022 12 May'22

  Fashion tech investment grew 66% during pandemic

  As the pandemic caused an increase in online shopping, fashion businesses began investing in technology to help them match customer demand

• May 11, 2022 11 May'22

  CyberUK 22: Data-sharing service to protect public from scams

  A new data-sharing service set up by the NCSC and industry partners will give ISPs access to real-time threat data that they can use to block fraudulent websites

• May 11, 2022 11 May'22

  Nationwide stops thousands more attempted frauds with Strong Customer Authentication

  Nationwide Building Society is blocking an additional 2000 attempted online shopping frauds a month through extra checks

• May 10, 2022 10 May'22

  European retailers see embedded finance as a revenue builder

  Retailers and e-commerce businesses are working with tech suppliers to embed financial products and services in their customer offerings

• May 06, 2022 06 May'22

  UK digital markets regulator to be given statutory powers

  Digital Markets Unit will be put on statutory footing by UK government to ensure technology giants do not abuse market power, but announcement comes with no clear indication of when legislation will be introduced