News

E-commerce technology

• January 22, 2015 22 Jan'15

  Developing software for smartwatches - how Hailo approached the problem

  One of the developers for black cab booking app Hailo talks about the challenges of developing for wearables such as smartwatches

• January 21, 2015 21 Jan'15

  Cancer Research UK trials contactless donations

  Cancer Research UK installs four smart charity shop windows to enable contactless donations

• January 21, 2015 21 Jan'15

  UK leads in global ranking of social open data sharing

  The UK has been named the number one country to use open data for social and economic benefit

• January 20, 2015 20 Jan'15

  Younger users prefer biometrics to passwords

  Younger bank customers would rather use biometrics than PINs and passwords for security, according to Visa Europe

• January 19, 2015 19 Jan'15

  HMRC trials Gov.uk Verify in busiest month of the year

  Her Majesty’s Revenue & Customs is to trial the government’s Verify identity assurance scheme in its busiest month

• January 14, 2015 14 Jan'15

  Tesco embarks on image recognition technology for product placement

  Tesco is looking to pilot image recognition software to improve product placement in its stores

• January 13, 2015 13 Jan'15

  Atom Bank could be first real threat to traditional banks

  Digital-only bank could be the first real challenge to high street banks if it turns its low-cost operating advantage into better rates for customers

• January 13, 2015 13 Jan'15

  Technology should complement traditional merchandising, says Hershey’s

  Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale

• January 13, 2015 13 Jan'15

  Levi Strauss & Co thinks mobile first

  Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy

• January 13, 2015 13 Jan'15

  John Lewis to trial location technology for click and collect

  John Lewis plans to trial a micro-location technology to improve its click and collect service

• January 07, 2015 07 Jan'15

  Alibaba bank and WeBank show Google and Facebook the way

  Technology can drive traditional banks to reform, says Chinese premier Li Keqiang at the launch of China’s first online-only bank

• December 24, 2014 24 Dec'14

  Quiksilver expands e-commerce and sees 65% increase in revenue

  Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform

• December 23, 2014 23 Dec'14

  Why are retailers breaking online delivery promises?

  The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers

• December 17, 2014 17 Dec'14

  Fears over the IT security of new banks are overblown

  Challenger banks such as PayPal are perceived to be less secure than traditional banks when protecting personal data. But is this the case?

• December 17, 2014 17 Dec'14

  Technology needed to help ambulance services cope with increased demand

  The future of the ambulance and emergencies services needs more investment in networking

• December 09, 2014 09 Dec'14

  Digital governments meet in London to commit to best practices

  Digital governments from across the world are meeting in London today as part of the inaugural D5 summit

• December 08, 2014 08 Dec'14

  M&S turns to predictive analytics to keep shelves stocked over Christmas

  Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas.

• December 03, 2014 03 Dec'14

  CIO Interview: Dustan Steer, IT director, Ted Baker

  Dustan Steer, IT director for clothes brand Ted Baker, talks about upgrading the company's enterprise resource planning system

• November 27, 2014 27 Nov'14

  CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s

  While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers.

• November 25, 2014 25 Nov'14

  Pressure on Universal Credit’s digital service mounts as testing begins

  Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services

• November 20, 2014 20 Nov'14

  Former Allied Irish COO to launch iTunes-style bank

  Former Allied Irish Bank COO Anne Boden is to create digital bank in 2015, with the aim of changing banking in the same way Apple changed music

• November 19, 2014 19 Nov'14

  Asda opens technology centre in Leeds

  Asda opens a technology centre in its Leeds head office to provide a more streamlined service for online customers

• November 18, 2014 18 Nov'14

  Worldpay processes billionth contactless payment

  Supermarkets account for most contactless payments as payments company Worldpay processes its billionth contactless payment

• November 18, 2014 18 Nov'14

  HM Revenue and Customs hopes electronic forms will save £800,000 by March 2015

  Taxpayers completing forms for HM Revenue and Customs (HMRC) will be able to do so online by the end of 2014

• November 13, 2014 13 Nov'14

  Ministry of Justice searches for IT staff to join digital team

  The Ministry of Justice is recruiting people to join its team tasked with designed digital public services

• November 12, 2014 12 Nov'14

  Government CTO Liam Maxwell says Microsoft “conversation has changed”

  CTO Liam Maxwell says the government's relationship with Microsoft has changed after meeting CEO Satya Nadella

• November 12, 2014 12 Nov'14

  Amazon not the biggest threat to high street retailers

  Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk

• November 04, 2014 04 Nov'14

  Government asks for more information on digital currencies

  The government has released a Call for Information to invite views on the benefits and risks of digital currencies

• November 04, 2014 04 Nov'14

  Airbus interview: research, innovation and the future of aviation

  IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy

• October 30, 2014 30 Oct'14

  Problems surface as first users attempt to use Gov.uk Verify

  Problems have surfaced as users try to use Gov.uk Verify to prove their identities

• October 29, 2014 29 Oct'14

  Banks see technology firms as biggest threat, says Infosys

  Google, Apple and Facebook the biggest threat to banks as technology firms offer consumers financial services

• October 24, 2014 24 Oct'14

  Amazon reports tough quarter despite sales increase

  Amazon reported a 20% year-on-year increase in third-quarter sales to $20.58bn, but also posted a net loss of $437m

• October 22, 2014 22 Oct'14

  Defra first department to implement Gov.uk Verify

  Department for Environment, Food & Rural Affairs first to utilise government’s new identity assurance system

• October 21, 2014 21 Oct'14

  Government releases social media guidance for civil servants

  New social media guidelines for civil servants have been released by the Cabinet Office

• October 20, 2014 20 Oct'14

  Disney spreads the magic through wearable technology

  The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors

• October 16, 2014 16 Oct'14

  Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie

  Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach

• October 15, 2014 15 Oct'14

  B&Q launches online kitchen planning and design tool

  The DIY retailer debuts its B&Q Spaces planning and design tool which allows customers to plan their kitchen, bathroom and bedroom projects online

• October 07, 2014 07 Oct'14

  Timberland focuses on online customer experience

  After internationalising its e-commerce offering across Europe, Timberland's next priority is refining its online experience

• October 07, 2014 07 Oct'14

  L’Oreal aligns technology with the business to work faster

  L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile

• October 07, 2014 07 Oct'14

  Mothercare uses mobile to engage with customers, not just to sell

  Mothercare is continuing to use mobile to improve customer service and engage with users

• October 02, 2014 02 Oct'14

  Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle

  Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff

• September 30, 2014 30 Sep'14

  Oracle OpenWorld 2014: Toms expands global e-commerce

  Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience

• September 26, 2014 26 Sep'14

  Visa loses mobility director to Apple

  Mary Carol Harris, former director of mobile for Visa Europe, has left the firm to take up a position at Apple

• September 24, 2014 24 Sep'14

  Lloyds creates online appointment booking in attempt to save branches

  Lloyds Bank has introduced a system which allows customers to book in-branch appointments online

• September 17, 2014 17 Sep'14

  KPMG: IoT, 3D printing and healthcare IT to have most impact

  Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live

• September 15, 2014 15 Sep'14

  CIO interview: Stephen Hale, head of digital, Department of Health

  “I want to make digital less of a novelty,” says the Department of Health’s head of digital Stephen Hale

• September 15, 2014 15 Sep'14

  Clarks shoes steps into digital

  Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month

• September 12, 2014 12 Sep'14

  Retailers need to adopt ‘fail fast’ attitude to technology

  Retailers experimenting with digital technologies must take a “fail fast” approach so they can deliver new innovations quickly

• September 11, 2014 11 Sep'14

  Boots to roll out real-time stock visibility in coming weeks

  Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana

• September 11, 2014 11 Sep'14

  John Lewis sales reflect omni-channel growth

  John Lewis and Waitrose have attributed an increase in sales and customers to their growing omni-channel offerings