News
E-commerce technology
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January 22, 2015
22
Jan'15
Developing software for smartwatches - how Hailo approached the problem
One of the developers for black cab booking app Hailo talks about the challenges of developing for wearables such as smartwatches
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January 21, 2015
21
Jan'15
Cancer Research UK trials contactless donations
Cancer Research UK installs four smart charity shop windows to enable contactless donations
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January 21, 2015
21
Jan'15
UK leads in global ranking of social open data sharing
The UK has been named the number one country to use open data for social and economic benefit
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January 20, 2015
20
Jan'15
Younger users prefer biometrics to passwords
Younger bank customers would rather use biometrics than PINs and passwords for security, according to Visa Europe
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January 19, 2015
19
Jan'15
HMRC trials Gov.uk Verify in busiest month of the year
Her Majesty’s Revenue & Customs is to trial the government’s Verify identity assurance scheme in its busiest month
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January 14, 2015
14
Jan'15
Tesco embarks on image recognition technology for product placement
Tesco is looking to pilot image recognition software to improve product placement in its stores
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January 13, 2015
13
Jan'15
Atom Bank could be first real threat to traditional banks
Digital-only bank could be the first real challenge to high street banks if it turns its low-cost operating advantage into better rates for customers
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January 13, 2015
13
Jan'15
Technology should complement traditional merchandising, says Hershey’s
Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale
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January 13, 2015
13
Jan'15
Levi Strauss & Co thinks mobile first
Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy
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January 13, 2015
13
Jan'15
John Lewis to trial location technology for click and collect
John Lewis plans to trial a micro-location technology to improve its click and collect service
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January 07, 2015
07
Jan'15
Alibaba bank and WeBank show Google and Facebook the way
Technology can drive traditional banks to reform, says Chinese premier Li Keqiang at the launch of China’s first online-only bank
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December 24, 2014
24
Dec'14
Quiksilver expands e-commerce and sees 65% increase in revenue
Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform
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December 23, 2014
23
Dec'14
Why are retailers breaking online delivery promises?
The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers
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December 17, 2014
17
Dec'14
Fears over the IT security of new banks are overblown
Challenger banks such as PayPal are perceived to be less secure than traditional banks when protecting personal data. But is this the case?
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December 17, 2014
17
Dec'14
Technology needed to help ambulance services cope with increased demand
The future of the ambulance and emergencies services needs more investment in networking
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December 09, 2014
09
Dec'14
Digital governments meet in London to commit to best practices
Digital governments from across the world are meeting in London today as part of the inaugural D5 summit
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December 08, 2014
08
Dec'14
M&S turns to predictive analytics to keep shelves stocked over Christmas
Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas.
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December 03, 2014
03
Dec'14
CIO Interview: Dustan Steer, IT director, Ted Baker
Dustan Steer, IT director for clothes brand Ted Baker, talks about upgrading the company's enterprise resource planning system
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November 27, 2014
27
Nov'14
CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s
While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers.
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November 25, 2014
25
Nov'14
Pressure on Universal Credit’s digital service mounts as testing begins
Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services
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November 20, 2014
20
Nov'14
Former Allied Irish COO to launch iTunes-style bank
Former Allied Irish Bank COO Anne Boden is to create digital bank in 2015, with the aim of changing banking in the same way Apple changed music
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November 19, 2014
19
Nov'14
Asda opens technology centre in Leeds
Asda opens a technology centre in its Leeds head office to provide a more streamlined service for online customers
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November 18, 2014
18
Nov'14
Worldpay processes billionth contactless payment
Supermarkets account for most contactless payments as payments company Worldpay processes its billionth contactless payment
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November 18, 2014
18
Nov'14
HM Revenue and Customs hopes electronic forms will save £800,000 by March 2015
Taxpayers completing forms for HM Revenue and Customs (HMRC) will be able to do so online by the end of 2014
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November 13, 2014
13
Nov'14
Ministry of Justice searches for IT staff to join digital team
The Ministry of Justice is recruiting people to join its team tasked with designed digital public services
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November 12, 2014
12
Nov'14
Government CTO Liam Maxwell says Microsoft “conversation has changed”
CTO Liam Maxwell says the government's relationship with Microsoft has changed after meeting CEO Satya Nadella
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November 12, 2014
12
Nov'14
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk
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November 04, 2014
04
Nov'14
Government asks for more information on digital currencies
The government has released a Call for Information to invite views on the benefits and risks of digital currencies
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November 04, 2014
04
Nov'14
Airbus interview: research, innovation and the future of aviation
IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy
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October 30, 2014
30
Oct'14
Problems surface as first users attempt to use Gov.uk Verify
Problems have surfaced as users try to use Gov.uk Verify to prove their identities
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October 29, 2014
29
Oct'14
Banks see technology firms as biggest threat, says Infosys
Google, Apple and Facebook the biggest threat to banks as technology firms offer consumers financial services
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October 24, 2014
24
Oct'14
Amazon reports tough quarter despite sales increase
Amazon reported a 20% year-on-year increase in third-quarter sales to $20.58bn, but also posted a net loss of $437m
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October 22, 2014
22
Oct'14
Defra first department to implement Gov.uk Verify
Department for Environment, Food & Rural Affairs first to utilise government’s new identity assurance system
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October 21, 2014
21
Oct'14
Government releases social media guidance for civil servants
New social media guidelines for civil servants have been released by the Cabinet Office
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October 20, 2014
20
Oct'14
Disney spreads the magic through wearable technology
The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors
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October 16, 2014
16
Oct'14
Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie
Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach
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October 15, 2014
15
Oct'14
B&Q launches online kitchen planning and design tool
The DIY retailer debuts its B&Q Spaces planning and design tool which allows customers to plan their kitchen, bathroom and bedroom projects online
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October 07, 2014
07
Oct'14
Timberland focuses on online customer experience
After internationalising its e-commerce offering across Europe, Timberland's next priority is refining its online experience
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October 07, 2014
07
Oct'14
L’Oreal aligns technology with the business to work faster
L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile
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October 07, 2014
07
Oct'14
Mothercare uses mobile to engage with customers, not just to sell
Mothercare is continuing to use mobile to improve customer service and engage with users
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October 02, 2014
02
Oct'14
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle
Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff
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September 30, 2014
30
Sep'14
Oracle OpenWorld 2014: Toms expands global e-commerce
Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience
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September 26, 2014
26
Sep'14
Visa loses mobility director to Apple
Mary Carol Harris, former director of mobile for Visa Europe, has left the firm to take up a position at Apple
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September 24, 2014
24
Sep'14
Lloyds creates online appointment booking in attempt to save branches
Lloyds Bank has introduced a system which allows customers to book in-branch appointments online
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September 17, 2014
17
Sep'14
KPMG: IoT, 3D printing and healthcare IT to have most impact
Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live
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September 15, 2014
15
Sep'14
CIO interview: Stephen Hale, head of digital, Department of Health
“I want to make digital less of a novelty,” says the Department of Health’s head of digital Stephen Hale
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September 15, 2014
15
Sep'14
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month
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September 12, 2014
12
Sep'14
Retailers need to adopt ‘fail fast’ attitude to technology
Retailers experimenting with digital technologies must take a “fail fast” approach so they can deliver new innovations quickly
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September 11, 2014
11
Sep'14
Boots to roll out real-time stock visibility in coming weeks
Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana
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September 11, 2014
11
Sep'14
John Lewis sales reflect omni-channel growth
John Lewis and Waitrose have attributed an increase in sales and customers to their growing omni-channel offerings