News

E-commerce technology

• June 25, 2015 25 Jun'15

  Case study: Model railway company Hornby overhauls payments with Braintree

  Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year

• June 17, 2015 17 Jun'15

  Royal Bank of Scotland goes back to 1970s values with big data

  RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service

• June 09, 2015 09 Jun'15

  Boots cuts 700 jobs in bid to restructure and improve tech

  Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations

• June 09, 2015 09 Jun'15

  Case study: What the enterprise can learn from Etsy's DevOps strategy

  Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture

• June 08, 2015 08 Jun'15

  John Lewis incubator sees first round of second-year pitches

  More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator

• May 29, 2015 29 May'15

  Top six enterprise IT priorities in the Nordics

  The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation

• May 13, 2015 13 May'15

  Retailers still not delivering omni-channel experience, says Accenture

  Research by Accenture finds customers think retailers could provide a more unified approach across all platforms

• May 01, 2015 01 May'15

  Home Retail Group grows profits 15% with mobile and online channels

  Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit

• April 24, 2015 24 Apr'15

  Google reports 12% revenue increase

  Google misses analysts' $17.5bn target but reports 3.7% profit increase through growth in mobile ad sales

• April 24, 2015 24 Apr'15

  Poor customer engagement at banks opens door to competitors

  Customer experience levels at banks have failed to improve for the second year in a row and customers are more likely than ever to leave their bank

• April 16, 2015 16 Apr'15

  Retailers should think of consumers as “omni-customers”, says OVS Spa

  Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa

• April 07, 2015 07 Apr'15

  Over-the-top services worth $14bn to carriers by 2020

  A study conducted by Juniper Research suggests that content paid for by carrier billing will be a lucrative money-spinner for communications providers

• March 31, 2015 31 Mar'15

  IT is more important than marketing for banks

  IT spending will grow at the expense of other areas such as marketing as optimism in financial services increases

• March 19, 2015 19 Mar'15

  BIS sets out to assist development of digital sharing economy

  The government has set out a number of proposals to assist in the development of the £9bn trade body Sharing Economy UK

• March 19, 2015 19 Mar'15

  Current account comparison from Gocompare announced in Budget 2015

  The government used the Budget to announce changes in the banking sector that will increase consumer and business choice

• March 18, 2015 18 Mar'15

  Red Nose Day 2015: How Comic Relief used cloud to bank a record £78m

  Comic Relief CTO Zenon Hannick explains how the charity used cloud to process a record number of donations during Red Nose Day 2015

• March 13, 2015 13 Mar'15

  IBM could create blockchain-based digital payments infrastructure for central banks

  IBM has held informal talks with some central banks about building an infrastructure that can provide them with bitcoin-like digital payments systems

• March 06, 2015 06 Mar'15

  Sharing Economy UK launched to champion digital businesses

  New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar

• March 04, 2015 04 Mar'15

  Latest new UK bank launches virtually

  Challenger financial services firm Charter Savings Bank has been launched, taking advantage of the lower cost of a virtual presence

• February 24, 2015 24 Feb'15

  UK consumers lack confidence in data protection, study finds

  UK consumers do not believe businesses or governments do enough to protect their data, according to to Symantec’s State of Privacy report

• February 19, 2015 19 Feb'15

  CIO interview: Paul Coby, IT director, John Lewis Partnership

  Technology is an essential ingredient to the success of John Lewis, and the retailer is ploughing £100m into IT initiatives in 2015

• February 10, 2015 10 Feb'15

  Why peer-to-peer lending is such a threat to banks

  Consumer trust for finance firms has never been high, and since the financial turmoil at the end of the previous decade it has reached rock bottom

• February 09, 2015 09 Feb'15

  The more IT changes, the more technology issues remain the same

  In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little

• February 06, 2015 06 Feb'15

  Sweeping trend towards digital banking forces RBS branch closures

  Royal Bank of Scotland "taken aback" by ever-increasing take-up of digital banking and announces additional branch closures across UK

• February 05, 2015 05 Feb'15

  FCC’s Tom Wheeler offers up net neutrality plan

  The Federal Communications Commission (FCC) may rule in favour of a strong regulatory environment to preserve the open internet

• January 30, 2015 30 Jan'15

  Media industry operates on a shoestring IT budget, says BT

  The media industry struggles to invest in technology, because investors are concerned with making new television and film content

• January 30, 2015 30 Jan'15

  Scotland sees startup growth, but Wales lags behind

  Scotland’s technology sector has seen a large growth in startup companies since 2009

• January 27, 2015 27 Jan'15

  Harrods invests in digital to entice customers

  Harrods is investing in digital screen and publishing technologies to engage with its customers

• January 27, 2015 27 Jan'15

  Halifax launches online banking for children

  Halifax has launched an online banking service aimed at helping 11 to 15-year-olds better manage their money

• January 26, 2015 26 Jan'15

  Future of parliament report calls for digital engagement and online voting

  A report outlines how parliament should embrace digital technology to be more transparent, inclusive and better able to engage the public

• January 22, 2015 22 Jan'15

  Developing software for smartwatches - how Hailo approached the problem

  One of the developers for black cab booking app Hailo talks about the challenges of developing for wearables such as smartwatches

• January 21, 2015 21 Jan'15

  Cancer Research UK trials contactless donations

  Cancer Research UK installs four smart charity shop windows to enable contactless donations

• January 21, 2015 21 Jan'15

  UK leads in global ranking of social open data sharing

  The UK has been named the number one country to use open data for social and economic benefit

• January 20, 2015 20 Jan'15

  Younger users prefer biometrics to passwords

  Younger bank customers would rather use biometrics than PINs and passwords for security, according to Visa Europe

• January 19, 2015 19 Jan'15

  HMRC trials Gov.uk Verify in busiest month of the year

  Her Majesty’s Revenue & Customs is to trial the government’s Verify identity assurance scheme in its busiest month

• January 14, 2015 14 Jan'15

  Tesco embarks on image recognition technology for product placement

  Tesco is looking to pilot image recognition software to improve product placement in its stores

• January 13, 2015 13 Jan'15

  Atom Bank could be first real threat to traditional banks

  Digital-only bank could be the first real challenge to high street banks if it turns its low-cost operating advantage into better rates for customers

• January 13, 2015 13 Jan'15

  Technology should complement traditional merchandising, says Hershey’s

  Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale

• January 13, 2015 13 Jan'15

  Levi Strauss & Co thinks mobile first

  Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy

• January 13, 2015 13 Jan'15

  John Lewis to trial location technology for click and collect

  John Lewis plans to trial a micro-location technology to improve its click and collect service

• January 07, 2015 07 Jan'15

  Alibaba bank and WeBank show Google and Facebook the way

  Technology can drive traditional banks to reform, says Chinese premier Li Keqiang at the launch of China’s first online-only bank

• December 24, 2014 24 Dec'14

  Quiksilver expands e-commerce and sees 65% increase in revenue

  Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform

• December 23, 2014 23 Dec'14

  Why are retailers breaking online delivery promises?

  The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers

• December 17, 2014 17 Dec'14

  Fears over the IT security of new banks are overblown

  Challenger banks such as PayPal are perceived to be less secure than traditional banks when protecting personal data. But is this the case?

• December 17, 2014 17 Dec'14

  Technology needed to help ambulance services cope with increased demand

  The future of the ambulance and emergencies services needs more investment in networking

• December 09, 2014 09 Dec'14

  Digital governments meet in London to commit to best practices

  Digital governments from across the world are meeting in London today as part of the inaugural D5 summit

• December 08, 2014 08 Dec'14

  M&S turns to predictive analytics to keep shelves stocked over Christmas

  Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas.

• December 03, 2014 03 Dec'14

  CIO Interview: Dustan Steer, IT director, Ted Baker

  Dustan Steer, IT director for clothes brand Ted Baker, talks about upgrading the company's enterprise resource planning system

• November 27, 2014 27 Nov'14

  CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s

  While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers.

• November 25, 2014 25 Nov'14

  Pressure on Universal Credit’s digital service mounts as testing begins

  Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services