Superfast broadband roll-out fuels telco jobs boom, claims recruiter

Telecoms sector sees hiring intentions return to pre-2008 levels as superfast broadband roll-out continues, claims ManPowerGroup report

The latest edition of recruitment firm ManPowerGroup’s Employment Outlook Survey has uncovered a spike in job growth around the telecoms and media sector where, it claimed, hiring intentions have in recent months returned to pre-recession levels.

ManPower’s report, based on a 2,101-strong sampling of UK employers, found that the national seasonally adjusted net employment outlook of 8% growth rose to 17% in telecoms and media.

The organisation suggested a combination of the deployment of superfast broadband and Quad Play operator reaction to demands for better mobile content access lay behind its stats.

ManPower's senior director of telecommunications and media, Tobias Mills, said the roll-out of superfast fibre solutions was a strong growth driver but suggested there was still a skills shortage in the sector.

“While in certain parts of the country, such as cities and more urban areas, it is relatively straightforward to find workers with the relevant experience and skill levels, they are finding it much more difficult in the more remote corners of the country,” he said.

Changing consumer behaviour on mobile was leading to increased demand for customer service, technical and sales positions at network operators, said Mills.

“The recently announced deal between BT and EE is a perfect example of where this growth is likely to come from and it will be very interesting to see what this means for job creation and how the other providers and content producers react,” said Mills.

ManPower also noted strong upward trends in retail and leisure, compounded by the coming World Cup, and public sector recruitment, where the trend towards relentless staff cutbacks seemed to be easing. It suggested this was due to a need for people who could help implement the changes made to public service provision.

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