Lloydspharmacy rolls out computer dispensing across UK

Lloydspharmacy is to implement a new computer-based dispensing system designed and built by Capgemini at all of its 1,540 branches across the UK.

Lloydspharmacy is to implement a new computer-based dispensing system designed and built by Capgemini at all of its 1,540 branches across the UK.

The decision follows successful trials of the new system at 28 of the pharmacy chain’s branches.

The system, known as CoMPaSS (Complete Medication and Patient Support System), will be installed at all Lloydspharmacy branches in a rollout programme scheduled for completion next year.

CoMPaSS will streamline the 110 million prescriptions dispensed by the company each year and provide a basis for additional benefits for patients, pharmacists and the NHS, said Lloydspharmacy.

Lloydspharmacy has also awarded a contract to Capgemini to manage and support the IT that underpins the new system in a five-year deal.

The CoMPaSS system has been designed to support the greatly expanded role of pharmacies in UK healthcare policy arising from recent Department of Health initiatives, and to enable the company’s pharmacists to work more closely with general practitioners, NHS hospitals and primary care teams.

Patients will benefit from a range of services supported and enabled by the new system.

These include private consultations with pharmacists, drug utilisation reviews, management of chronic conditions such as asthma, diabetes and hypertension, blood glucose monitoring, blood pressure testing, advice on healthy lifestyles, and treatment for a wide range of minor ailments.

The new system also supports extensive patient records, more efficient management of repeat prescriptions and dispensing to care homes.

The system has also been designed to provide a platform upon which future NHS initiatives, such as electronic prescribing and claiming, can be built.

Business benefits of the new system include centralised data, improved management information, better cost control, automated inventory management with automatic reordering and replenishment facilities.

Design work on the new system was centred on a Capgemini development facility in Birmingham.
Capgemini achieved cost-effective delivery by applying its ‘Rightshore’ approach to the project, with much of the work carried out at its development centre in Mumbai, India. 

The Capgemini solution incorporates a number of technologies including components from Oracle, Java and Sybase. The value of the contract has not been revealed.


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