The Communications Management Association (CMA) recently held an IP networking workshop with 3Com in Edinburgh, to address the issues firms face when adopting IP telephony.
With analyst Gartner stating that 85% of networks are not ready to adopt voice over IP, attendees had the opportunity to consider a number of issues covering security, quality of service and infrastructure factors.
Don Breadner, leader of the CMA special interest group covering security, said matters were further complicated by the fact that gaps in protocol standards meant security features from one supplier would not necessarily carry over to another.
Tim Wheater of telecoms consultant Masons urged people to construct a list work with when trying to ensure quality of service. He advised companies to determine network quality of service in line with service level agreements, to identify applications and protocols of interest, to determine applications with class of service and the queuing technique used, and decide on class bandwidth requirements.
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