BT will work with Siemens Communications and Nortel to provide equipment, maintenance and support services to allow the telco’s multi-national customers move towards voice over IP-based connectivity.
Voice over IP (VoIP) allows users to “packetise” their voice traffic onto an internet network so they can avoid using the public switched telephone network (PSTN), to enable them to make free or cheaper calls.
This is a particularly cost-effective solution for large international firms that make large numbers of foreign calls.
Through its network of global and regional operation centres, BT is already responsible for the management and maintenance of a diverse range of PBX equipment and other customer voice systems in over 120 countries.
But in conjunction with Siemens Communications and Nortel, BT says it will now offer increased global reach to help customers get the most out of their expenditure on voice infrastructure, and to prepare them for migration to converged IP-based voice and data networks.
Humphrey Penney, director of BT's commercial and international solutions, said, "These agreements with Siemens and Nortel will help accelerate the delivery of key client programs including those focused on voice and IP convergence.”
BT’s traditional voice revenues are under pressure and it needs to offer added-value managed services to stay an international player, particularly with the emergence of virtual network operators (VNOs) who are selling best of breed voice and data services.
Vanco, a leading VNO, has just signed a multi-million pound contract with British Airways to provide an international communications network based on linking together different operators' services in 65 countries.