The majority of UK-based online businesses do not comply with the Distance Selling and Unfair Terms in Consumer Contract Regulations and risk facing legal action, lawyers have warned.
The Office of Fair Trading last week published its guidance on "IT contracts made at a distance". The document should act as a wake-up call for all online traders, said law firm Eversheds.
"Very few businesses will be fully compliant with all the regulations," said Paula Barrett, IT and e-commerce lawyer at Eversheds.
Most of them will be quite shocked when they read the full list. They need to address this because what might be seen as minor could make everything else [on the website] invalid."
The Distance Selling Regulations 2000 apply to businesses that sell goods and services via the internet, interactive TV, telephone, mail order and fax.