Enterprise application supplier Mercury Interactive is taking two key steps in broadening Optane, its business technology optimisation suite of applications, with the acquisition of Allerez, a reporting and analytics supplier, and with the licensing of technology from Motive Communications.
Motive will add automated problem resolution functionality to Mercury Interactive's diagnostic and alerting capability.
"Most chief information officers will tell you even if you could resolve 15% of these issues automatically, the impact on the business would be significant," said Chris Lochhead, chief marketing officer at Mercury Interactive.
The Motive technology will be incorporated in the next generation of Mercury Interactive's system management products.
According to Motive president Kip McClanahan, Motive's ability to gather nuts and bolts data about hardware and software performance will be leveraged by Mercury to give managers a business-relevant view into their entire system.
Mercury's acquisition of Allerez gives Mercury a higher level of reporting flexibility that includes custom views and reports and dashboard capability, according to Lochhead.
The incorporation of Motive and Allerez technology into the Mercury product line is part of a company strategy to differentiate its offerings from other companies in the business optimisation market, said Mike Dominy, a senior analyst at Yankee Group.
"Mercury wants to give IT the ability to diagnose all applications and infrastructure at one time. It is looking at the entire stack from the users' point of view, from hardware to networking to the operating system to the application layer," said Dominy. "No one else has this."
The Allerez and Motive technology will be incorporated in the next version of the Optane software.
Ephraim Schwartz writes for InfoWorld