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Fewer than a fifth of IT decision-makers in the UK, France and Germany are considering purchasing applications from an application service provider (ASP), with...



Fewer than a fifth of IT decision-makers in the UK, France and Germany are considering purchasing applications from an application service provider (ASP), with security, reliability and availability cited as the reasons for not doing so, according to new research.

Network intelligence company Rhetorik surveyed large companies - with turnover of more than £100m or 250-plus employees - in the three countries, to monitor attitudes towards the ASP model.

Of the 306 respondents, 55% have concerns about the ASPs' ability to deliver a wholly reliable service, while 50% doubt their level of availability and 68% feel security would be an issue.

The survey also found that 39% of IT directors/managers are not even aware of the term ASP. Rhetorik suggest all these findings mean the likely progress of the model will be sluggish.

Application rental is a different matter, and the key driver identified by most respondents (57%) for renting applications from an ASP is to improve application upgrading and updating. The applications most likely to fall into this leasing category were low-end personal and collaborative applications.

Clare Cook, research manager for Rhetorik, said, "The applications most likely to be sourced from an ASP have a large user base, which means they will require substantial low-level maintenance.

"This makes them an attractive service from an ASP," she added.

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