In Depth
In Depth
Business intelligence and analytics
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AI projects yield little business value so far
Artificial intelligence has been red hot in recent years, but it is generating precious little business value so far, although World Remit and Virgin Hyperloop have met with some success Continue Reading
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Covid-19 and the art and science of data visualisation
The pandemic has seen political leaders and civil servants using data visualisation like never before – but there is more to the art than meets the eye Continue Reading
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Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future
Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career ... Continue Reading
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Data lake storage: Cloud vs on-premise data lakes
The data lake is a fundamental concept of data management. But what type of storage do you need to build a data lake on and what are the pros and cons of on-premise vs the cloud? Continue Reading
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Five key points about unstructured data storage on-prem and cloud
We look at unstructured data, the myriad forms of data it comprises and the key storage options available, which include NAS and object storage on-prem and in the cloud Continue Reading
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How to monitor remote workers humanely
Monitoring employees who work remotely has taken on a whole extra dimension in the Covid-19 pandemic year of 2020. Financial services firms are among those which suggest ways of doing it humanely and legally Continue Reading
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Get real: Live streaming analytics important to post-Covid growth, but not without good data
Live streaming analytics could assume increased importance as a fuel for post-Covid growth, but not without good data Continue Reading
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Extended reality software gets pandemic lift
Extended reality software is not new, but the Covid-19 public health crisis has seen it take on a new lease of life as organisations face up to virtuality Continue Reading
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Learning on the job when working from home
Learning a new job and inducting hires when working from home has been tricky for employees and employers alike. We look at what workarounds have been adopted that could become the post-pandemic normal Continue Reading
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Covid-19 crisis has speeded up contact centre digital transformation
Pandemic has accelerated digital transformation in many business sectors, including contact centres such as those of the University of Huddersfield and UK Power Networks Continue Reading
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Brain researchers get NVMe-over-RoCE for super-fast HPC storage
French neurological researchers deploy Western Digital OpenFlex NVMe array for super-fast HPC storage with Ethernet-based NVMe-over-Fabrics connectivity across several floors Continue Reading
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How crowd simulation modelling enables organisations to develop social distancing strategies
Crowd simulation modelling has a role to play in maximising the Covid security of offices and other buildings by facilitating social distancing to help get people back to workplaces Continue Reading
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BI not BS: how businesses are building futures with data analytics
Business intelligence software is finding an intensified mission as companies try to forecast beyond the global Covid-19 health pandemic Continue Reading
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UK government coronavirus data flawed and misleading
Government Covid-19 coronavirus data has been a miasma of inexactitude, often basically flawed and misleading Continue Reading
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Business process automation expansion could founder on IT drift from business focus
Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again? Continue Reading
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Covid crisis shifts supply chain management from efficiency to resilience
Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation Continue Reading
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Digital experience management – web content management for the omnichannel age?
Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability Continue Reading
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APAC buyer’s guide to BI and analytics
In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations Continue Reading
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Decision points in storage for artificial intelligence, machine learning and big data
Artificial intelligence and machine learning storage is not one-size-fits-all. Analytics work differs, and has varied storage requirements for capacity, latency, throughput and IOPS. We look at key decision points Continue Reading
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Black Lives Matter, but do bots know that?
The volume of content generated each day necessitates automated moderation to curate everything as it is published, ensuring offensive and objectionable material is blocked. But this only works if systems are adequately configured and reviewed Continue Reading
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Computational storage: What is it and what are its key use cases?
Computational storage brings the CPU to the storage and so boosts system performance by tackling processing tasks, such as near the edge or in AI/machine learning workloads Continue Reading
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How HR robotics can be good for people
The automation of human resources processes, some of which uses robotic process automation, can benefit humans, as a clutch of Nordic and UK organisations show Continue Reading
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Fly by data: How service models drive data collaboration in aerospace
Rolls-Royce has added collaborative data sharing to its fundamental business model shift to servitisation Continue Reading
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Top 10 storage deployment stories of 2019
Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage Continue Reading
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What is QLC flash and what workloads it is good for?
QLC flash offers low per-gigabyte costs and lots of capacity, but can be limited by endurance and I/O performance. It can be a good disk replacement for several workloads, however Continue Reading
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Satellite firm SES saves millions with cloud project management tools
Discover how satellite firm SES modernised project management with a cloud-based system from Precursive, based on live data and tailored in its reporting to different managerial roles Continue Reading
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Search beyond search engines
All-purpose search engines can have drawbacks for professional searchers. Technologies are emerging to take consultants, journalists, academics and others beyond search engines Continue Reading
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Enhancing business purpose with privacy compliance
Computer Weekly looks at the importance of building on basic GDPR compliance and making privacy a key foundation of business culture Continue Reading
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A tale of two smart cities: Manchester and Australia’s Casey
How local government needs to focus on immediate returns, not pie in the sky, for a smart city agenda Continue Reading
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Better payroll automation is next frontier for HR software
Traditionally, companies have treated payroll as a cost centre, and so it has lagged behind the likes of talent management. But if you don’t pay the talent on time, you will pay a price Continue Reading
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How tech leads local government innovation in Vienna, Helsinki and Belfast
Digital leaders in the cities of Vienna, Helsinki and Belfast are innovating new services to help citizens and local economies Continue Reading
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Universities use data analytics to tackle student mental health
UK universities turn to data analytics software to tackle student mental health. Are there duty of care lessons for other sectors? Continue Reading
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Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data
Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation Continue Reading
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Unstructured data compliance: Obstacles and solutions
Stored unstructured data could be a black hole full of unknown risk. We look at the key dangers to compliance in unstructured data and some ways of mitigating the risks Continue Reading
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AI storage: Machine learning, deep learning and storage needs
Artificial intelligence workloads impact storage, with NVMe flash needed for GPU processing at the highest levels of performance – and there are other choices right through the AI data lifecycle Continue Reading
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Silicon Valley startups look to plug gaps in data value chain
A group of California-based startups and early-stage data management companies are promising CIOs ways to plug gaps in the data-to-insight value chain Continue Reading
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How modern business intelligence shapes up to big data
Business intelligence and analytics strategies have evolved in recent years in the face of big data. Here, we get a supplier CEO perspective, some analyst counsel, and testimony from Nationwide, Schroders and King Continue Reading
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West Midlands Police turns to predictive analytics
Force is developing a system to identify potential perpetrators of violent crime and aims to target resources – but how viable is the system and what are the challenges? Continue Reading
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Tableau CEO Adam Selipsky talks strategy
Tableau’s CEO, Adam Selipsky, talks strategy and business intelligence trends with Computer Weekly. He asserts enterprise relevance for Tableau, predicts BI tools consolidation and a ubiquitous user base for analytics Continue Reading
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Southern Water’s centralised data team geared for silo busting
Southern Water has centralised its data specialists and overhauled its data management and business intelligence technology to support business decision-making at scale Continue Reading
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How ASEAN firms can tap storage analytics to improve operations
With storage systems becoming more heterogeneous and siloed, some organisations in ASEAN are turning to storage analytics to reduce costs and address storage issues before they occur Continue Reading
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Storage 101: Structured data and its storage needs
Structured data is declining as a proportion of all data but its importance to business applications and its organised nature make its storage requirements very specific Continue Reading
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A new era of collaboration for the NHS
Great Ormond Street Hospital's new research and innovation unit, Drive, marks a significant shift towards greater collaboration between NHS organisations and third-party industry partners Continue Reading
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Software requirements for international aid go beyond cloud and apps
Aid workers in extreme situations don’t always have stable access to the software they need over the cloud. Find out how they work around this Continue Reading
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Doorstep challenge: How retailers are innovating on delivery and fulfilment
Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
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Employers turn to wearable technology to help staff manage work-life balance
Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
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WD-40 oils sales and finance processes in Europe with Epicor
WD-40 has automated its business processes with Epicor ERP, finding the system’s service-oriented architecture good for providing flexibility in the company’s business growth Continue Reading
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AI elevates predictive maintenance for Kone and ThyssenKrupp
Kone and ThyssenKrupp are using artificial intelligence to improve predictive maintenance of their lifts and escalators Continue Reading
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Siemens success sets the scene for growth in process mining
German industrial conglomerate Siemens has turned to process mining to reveal inefficiencies in the way it pays suppliers, organises logistics and runs order-to-cash processes Continue Reading
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Silicon Valley startups home in on pressing value from data
A slew of California-based startup and early-stage data analytics companies are promising CIOs better ways to get value from their investments in databases and analytics Continue Reading
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Customer analytics applications add artificial intelligence to reduce market ‘friction’
Customer analytics applications developers are seeking to add layers of intelligence to improve sellers’ interactions with buyers Continue Reading
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Put the customer first and reap the reward
How businesses can develop a granular understanding of their customers’ needs in a hyper-connected world Continue Reading
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Smart speakers open new windows into customer behaviour for CRM
Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence? Continue Reading
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The death of the mainframe is greatly exaggerated, says CA
With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
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London councils tackle housing fraud with data science
London's local authorities have a fraud problem with Houses in Multiple Occupation (HMOs) and are using data science to combat it, with help from Nesta, The Greater London Authority and ASI Data Science Continue Reading
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Making sense of data with cloud-based BI
An Australian non-profit group has turned to business intelligence and analytics to simplify reporting requirements, even as adoption of such tools vary across the Asia-Pacific region Continue Reading
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Gitex 2017: How can blockchain make you a happier person?
An initiative underway at Avaya hopes to use blockchain networks to help make the citizens of Dubai happy Continue Reading
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Is artificial intelligence hype sowing damaging confusion?
IT vendors have leapt on the artificial intelligence/machine learning bandwagon, spreading a level of confusion that threatens potential technology benefits with AI washing Continue Reading
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African anti-malaria programme thrives on strong data culture
Path health organisation is fuelling its anti-malaria programme in Zambia, and other African countries, with data analytics from Alteryx, Tableau, and others Continue Reading
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What is intent-based networking, and what can it do for your business?
Beyond the marketing hype, does intent-based networking mean anything, and can it improve how your infrastructure runs? Continue Reading
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Storage 101: The IoT’s impact on storage
The internet of things will have a huge impact on storage – the sheer volume of data, the radically different types of data created and the storage needed, from flash to object to cloud Continue Reading
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Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
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Donald Farmer: Why business models are ideological
Donald Farmer is a well-respected figure in data analytics, with significant spells at Microsoft and Qlik. He is turning his mind to the ideologies that determine the character of companies Continue Reading
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Data management: What does the future hold?
We explore how firms are replacing transactional database management systems with new database architectures Continue Reading
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Higher education and healthcare use specialist CRM in all but name
Customer relationship management software may be targeted at businesses, but the healthcare and higher education industries have redefined it to gain better insight into their users Continue Reading
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Côte banishes planning ‘pain and anguish’ from menu with Anaplan
Restaurant chain has replaced spreadsheets with Anaplan financial planning software as it seeks more strategic control over growth Continue Reading
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MicroStrategy CEO Michael Saylor speaks about ‘expanding universe’ of BI
Co-founder and CEO of MicroStrategy takes the long view on business intelligence and sees its universe expanding with mobile technologies Continue Reading
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The Macedonian surveillance scandal that brought down a government
Macedonia has been accused of using surveillance technology for covert spying - the subsequent political protests were instrumental in the ruling party losing power after 10 years Continue Reading
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Retailers urged to change approach to demand forecasting
To achieve optimal fulfilment performance, retailers must now forecast how consumers will shop and understand the influences behind purchasing decisions Continue Reading
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Users should stay grounded while ERP suppliers take to the cloud
User organisations are advised to keep their heads while suppliers show signs of cloud intoxication Continue Reading
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Understanding analytics and storage performance
Analytics workloads place specific demands on storage. We take a look at the workload profiles of analytics use cases and the storage platforms available to support them Continue Reading
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How to manage data analytics programmes and teams
Data analytics technology won’t deliver business value by itself – it needs to be deployed, and its users organised to deliver value Continue Reading
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Hana speeds up customer service for blinds maker
Hillarys Blinds switched its SAP CRM from Oracle to the Hana platform to optimise business processes Continue Reading
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How SAS is prepping its marketers for the data flood
A shift in culture and mindset is necessary for marketers to succeed in tapping marketing analytics to stay relevant to the needs of customers Continue Reading
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How Hana is disrupting SAP hosting services
We look at the differences from traditional SAP architecture that are introduced by the software supplier’s Hana technology Continue Reading
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The rise of the machines
Artificial intelligence in various forms is not a panacea for every problem, but it can help enterprises fend off cyber attacks and get better at what they do Continue Reading
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Silicon Valley startups aim to make big data capture and prep slicker
A group of California-based startup and early-stage data analytics and management companies are bidding to make big data, including sensor data, more tractable for analysis Continue Reading
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APAC banks warming up to big data
Financial institutions in the APAC region fear they may be left behind if they don’t embrace big data Continue Reading
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At IBM’s Watson lab, customers marry the power of AI with the IoT
IBM formally inaugurated its Watson Internet of Things headquarters in Munich, Germany in February, and Computer Weekly went to meet the customers and partners who are using Watson AI to deliver on the promise of the IoT Continue Reading
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Australia a hotbed for data analytics
Market for technologies that help organisations make sense of vast volumes of data is hotting up Down Under Continue Reading
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Saab CIO Mats Hultin says be open, flexible and agile – or die
Saab CIO Mats Hultin is directing the Swedish defence company’s IT function globally to be streamlined and standardised, but open and flexible for a future that includes the internet of things Continue Reading
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There is no shortage of open data. The question is, is anyone using it?
The UK government’s data portal, Data.gov.uk, currently shows 36,552 published datasets available, but how usable are they, and is anyone downloading them? Continue Reading
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How to beat Oracle licence audits
An eight-step guide to tame the Oracle auditors. Don't take the bait... Continue Reading
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A Good American: Surveillance, 9/11 and the NSA
Computer Weekly sat down to watch Friedrich Moser's documentary about the NSA whistleblower Bill Binney - A Good American Continue Reading
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Open source storage hits the mainstream
Open source storage has gained mainstream acceptance in high performance computing, analytics, object storage, cloud (OpenStack) and NAS use, but can it crack the enterprise? Continue Reading
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Master data management gains ground in UK public sector
Local authorities and NHS organisations in England, Wales, Northern Ireland and Scotland are making slow but sure progress with master data management technology to gain a single view of the citizen Continue Reading
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Tools of the trade to drill into behavioural data
Data science toolkits enable organisations to extract, manipulate and interpret data to boost their business intelligence Continue Reading
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Digital transformation gives CIOs chance to be agents of change
Whether it’s the IoT, cloud, mobility, big data or analytics, there is always something new to grapple with. Attendees found out how to keep up at Cisco Live in Las Vegas Continue Reading
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Gain insights into customer behaviour
Predictive analytics can give marketing campaigns a head start, but business stakeholders may need convincing Continue Reading
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Hexagon turns to Salesforce IoT Cloud to smarten up robots
Hexagon, a manufacturer that measures and monitors robot, and other, components is using the Salesforce IoT Cloud to better tune components to environmental factors Continue Reading
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British breakthrough for IoT- based business applications this year
Internet of things-based business applications could be mainstream tools in the UK by the end of this year Continue Reading
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Manage expenses to boost the bottom line
Expense management is one area of business where the application of IT can bring about double-digit cost reductions Continue Reading
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Netherlands needs ‘bottom up’ approach to create smart cities
Dutch municipalities see the need to make their cities smarter, but often lack the necessary knowledge and do not know where to begin Continue Reading
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CIO Interview: Graeme Hackland, Williams Martini Racing
Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading
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Make fictional expense claims a thing of the past
Some executives think that travel and entertainment (T&E) expense claims are a licence to practise their creative fiction skills Continue Reading
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Evolving Glasgow’s Future City
It has been two years since Glasgow was awarded £24m under the Future City demonstrator programme. We find out how it has evolved Continue Reading
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NoSQL database technology finds use cases, but still minority sport
From managing water meter data, through Bitcoin and video data, to web publishing, NoSQL database technology is finding real use cases. But it's likely to be stuck at 10% of the market for some time Continue Reading
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NoSQL offerings from Microsoft and Oracle
Cloud and big data applications have led to a new wave of NoSQL data stores. We look at what Microsoft and Oracle have to offer Continue Reading
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My first IoT project: A guide for businesses
We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading
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Graph database technology starts to come of age beyond social media
Graph databases, based on mathematics known for three centuries, are starting to yield value for businesses beyond Facebook and Twitter Continue Reading