News

Truths about cloud e-mail

Cliff Saran

Only 50% of organisations have made significant post-deployment savings using cloud-based e-mail, according to a study by MWD Advisors.

The Market Insight: Perceptions and reality: the truths of cloud email adoption report found that the reality of deployment does not always meet with expectations. In the survey of 56 organisations, 15% of respondents reported no cost reduction at all.

The survey highlighted a mismatch between the concerns organisations yet to deploy cloud e-mail have with the reality of the issues that cause the greatest problems in practice. The primary concerns or deterrents for those organisations that had not yet deployed cloud e-mail relate to the availability and reliability of the service (57%) and gaining assurances around security and privacy (52%).

Angela Ashenden, principal analyst and author of the survey and report, said: "Our survey tells us that organisations considering cloud e-mail deployment should be more aware of the integration challenges with existing on-premise systems such as LDAP directories, or HR and CRM applications; this is backed up by the detailed case studies we've also done."

Ashenden said cloud e-mail providers need to address the deployment concerns and offer guidance around deployment risks and best practices.


Email Alerts

Register now to receive ComputerWeekly.com IT-related news, guides and more, delivered to your inbox.
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
 

COMMENTS powered by Disqus  //  Commenting policy