Aberdeen signs £650,000 deal with Consilium Technologies for billing services


Aberdeen signs £650,000 deal with Consilium Technologies for billing services

Antony Savvas

Aberdeen City Council has signed a five-year deal worth £650,000 with Consilium Technologies to overhaul its building services information systems.

The deal will support mobile working practices with the aim of delivering a quicker and more reliable end-to-end service based on tenant appointments.

The Consilium system will implement TotalRepairs, a management information system for the maintenance of Aberdeen's public buildings and around 24,000 homes.

The new system will be used by 100 concurrent users in the back office, together with Consilium's TotalMobile technology.

TotalMobile will enable 150 of the 300-plus field-based operatives to receive and complete job information on the move using Windows Mobile-enabled devices.

The mobile strategy will create a more efficient working process for the council's staff, who will be able to complete additional jobs on a daily basis and reduce their travel time, as well as their paper usage and data-entry workload.

In addition, the implementation will assist the council in tracking against specific government targets and provide a more effective means of reporting.

"As a council we are under pressure to address key performance indicators, including efficiencies for workers, meeting government targets, and reducing our negative impact on the environment," said Allen Small, project leader for service design and development at Aberdeen City Council.

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