More and more users are implementing configuration management databases (CMDB), with CMDB adoption set to double over the next year, according to a report.
A CMDB stores information about the components of an organisation’s IT system and the relationship between those elements, and helps the organisation to understand their IT infrastructure.
The research from Metrica on behalf of service management firm Tertio SMS, found that a large proportion of companies plan to invest in IT configuration and management tool in next 12 months.
The main drivers behind this were the desire to adopt an ITIL-based framework (44%), avoid downtime (30%), and manage change to system components and applications (28%).
Respondents also highlighted a number of perceived benefits of a CMDB, including giving them a co-ordinated picture of their IT system, managing their assets better, and reducing the time wasted on changes to systems by IT staff (65%).
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