Three local councils have awarded contracts to BT to supply converged internet protocol network solutions to increase efficiency, provide flexibility to users and save money.
South Cambridgeshire, City of Lincoln, and Brentwood Borough Council have signed deals with BT to implement converged network solutions from Nortel Networks.
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South Cambridgeshire has chosen to implement a completely converged IP telephony solution as part of its relocation to new premises.
This solution will include Nortel Networks' Communication Server 1000 IP telephony system, 450 IP phones and a converged local area network (Lan) infrastructure.
As part of its ongoing e-government strategy, the City of Lincoln chose a complete voice/data converged network. This will also include a Communication Server 1000 IP telephony system, 500 IP phones, and Nortel Network's Symposium Contact Centre Server, along with unified messaging for staff.
Brentwood also plans to use its new network to help meet e-government objectives and to service its citizens better.
BT will integrate the council’s existing voice and data networks, bringing Brentwood a totally converged data network that will hopefully be easier to manage and will ultimately result in better council services for the local community.
Brentwood is again using Nortel Networks' Communication Server 1000 IP telephony system and 400 IP phones, and unified messaging. BT will also provide long-term network support and maintenance.
"Local authorities are now facing various challenges such as instituting flexible working practices, improving internal communications, knowledge sharing, managing procurement more efficiently to get better value for citizens, and transforming customer service,” said John Anderson, director of BT Government. “These contract wins show our response to these needs.”
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