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Speaking at Socitm's spring seminar last week, he said, "We need a communication platform where the priorities that are seen as important by local government can be discussed in relation to the priorities of central government."
Zihni sees joined-up services as key. "Central government is not moving at the same pace as local government to deliver joined-up services," he warned.
Zihni, head of ITat Wolverhampton City Council, said, "At Wolverhampton we are a pathfinder for e-bereavement services, but we are finding it difficult to persuade the Inland Revenue to work with us because it has a different set of priorities."
A Revenue spokeswoman replied that the department's priorities include delivering e-services that meet the needs of as many customers as possible.