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Coca-Cola delivers real-time tracking with BusinessObjects

Cliff Saran

Coca-Cola North America has gone live with the SAP BusinessObjects supply chain performance management application.

The project, which is due to be rolled out globally, is being used to provide consistent reporting in real time across multiple product lines.

Russ Rodal, metrics program manager at Coca-Cola, said, "SAP BusinessObjects supply chain performance management aligns very well with the guiding principles of our project - focusing on metrics that need little manual intervention, metrics that help drive process consistency, and metrics that are in line with industry standards."

ITC Infotech and SAP Consulting implemented the application. A project team of 12 technicians was involved, focusing on supply chain, business warehouse, enterprise portal, delivery and project management. After multiple tests and architectural reviews, the application now reports the supply chain performance for demand planning, production and customer service. The performance scores are available in real time and users have the flexibility to create their own reports and dashboards based on their areas of interest and priority.

Coca-Cola is now planning a global rollout of the application in the bottler's network, which will help it map, manage and monitor its supply chain strategy.


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