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This article is part of the March 2012 issue of Next-generation network management techniques
Like many rural businesses and towns in the UK, accounting firm Whiting & Partners was struggling to find reliable broadband connectivity to ensure WAN performance. Based in eight East Anglian market towns in the counties of Cambridgeshire, Norfolk and Suffolk, the firm had relied on a Multi-Protocol Label Switching (MPLS) network with a single DSL-based tail circuit that connected each site. But the MPLS network connection was consistently unreliable, with sites sometimes going down for a week at a time. That simply couldn’t continue, considering the network had to support 16 partners and around 130 staff members. Chris Haydon, IT manager with Whiting & Partners, said: “Due to our rural locations and the low broadband availability, we wanted a solution that would effectively be a back-up offering. In the past, if the MPLS went down, we were unable to access the diagnostics of a router to repair the problem, and the service provider also had trouble getting to the root of the problem. This meant we had to wait for a call-out. For a busy accountancy practice,... Access >>>
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