The Cisco website went down for three hours on
Wednesday, preventing users gaining access to online training
materials and support documentation for Cisco
equipment.
"Cisco experienced some facility issues that impacted on
services to Cisco.com," the company said in a post to
its official blog --
which was still operational.
Cisco confirmed that the outage was down to human error at one
of its
datacentres. No data had been lost as a result of the downtime,
the company added.
Bloggers were keen to move on the news about what was happening,
and asked why such a site, normally known for its reliance, could
have been brought down before Cisco was aware of the problem in the
datacentre.
"With all its mighty power, the network behemoth's main website
www.cisco.com is down," wrote
slidersv at Slashdot.
"No news describing the reason as of now. I have tried accessing
the site for the past hour, since our operations heavily rely on
Cisco online documentation, with no luck. After all the advocacy of
high-availability, security and performance.... Oh, the irony."