Legal firm
Evershedshas signed a £27m IT
outsourcing deal withComputacenter Servicesto improve
service delivery and theperformance of its
datacentre.
The legal firm has
outsourced its UK service desk, desk-side support and
datacentre hosting and management to Computacenter as part of the
deal.
Bryan Hughes, UK managing partner for Eversheds, said, “We are a
law firm, not a specialist IT provider, and this, coupled with the
fact that we had finite internal resources, meant that we could
never be at the cutting-edge of legal technology.”
He said, “Working with an external provider will give us access
to far greater resources and cutting-edge technology, which will
help transform our service offering and, we believe, give us a real
differentiator in the legal marketplace.”
Under the agreement, Computacenter Services will manage and host
the firm’s datacentre environments and provide 24x7 IT support
services to 4,000 users across Europe and Asia.
Under the contract, 79 staff have transferred from Eversheds to
Computacenter Services under
Tupe regulations.
Malcolm Simms, IT director at Eversheds, said, “We have been
very impressed by Computacenter Services’ expertise in dealing with
the transfer of our staff, and are content that they will be able
to provide our transferred people with far greater career
development opportunities than we could in-house.”
He added, “The retained IT team will be free to focus on an
extensive programme of innovation across the firm over the next
five years, that will help us deliver leading-edge business
solutions that benefit our people and clients.”
Computacenter Services will undertake a number of technology
transformation projects as part of the agreement. These include
consolidating the law firm’s existing datacentres to two
Computacenter Services facilities, deploying a
virtualised infrastructure and rolling out new storage and
archiving systems.
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