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Desktop Linux fades as Dell pulls plug

Thursday 02 August 2001 02:39
Dell has quietly stopped offering the Linux operating system as an option on its desktop and laptop PCs, blaming low demand.

Dell has championed the open-source operating system through investments in companies such as Red Hat and the Linux desktop software maker Eazel, which has recently gone out of business. Founder and chief executive officer Michael Dell gave a speech at the LinuxWorld conference last year in San Jose, California, where he remarked that "the only thing growing faster than Linux is Linux on Dell".

While the company has seen strong sales of Linux on workstations and servers this year, sales of desktops and laptops loaded with Linux have been few, Dell spokeswoman Sarah Lavender said. The vendor dropped Linux from its PCs and laptops about six weeks ago but did not announce the move publicly, she said.

The link on the Dell Web site that says, "Buy a system with Red Hat Linux" has not worked since at least 22 June, and users who inquire about the operating system at Dell's sales support line are told that Linux is no longer an option.

Customers buying 50 or more PCs can, however, have them installed with Linux if they go through a specific ordering process, Lavender said.

Dell had hoped that more of its server customers buying Linux would also purchase desktops running the operating system.

"We anticipated a little more spillover in demand from the people buying servers," Lavender said. "Our customers did not seem to want it, though; the numbers didn't add up."

Linux advocates have long hoped their operating system of choice would gain ground on the desktop against Microsoft's Windows. This vision, however, is beginning to fade with Eazel going out of business earlier this year and one of the world's largest PC sellers and biggest Linux champions scaling back its support for the operating system.