IT services and outsourcing
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News
26 Jul 2024
Interview: Abhijit Dubey, global CEO, NTT Data
A merger between NTT Data and NTT Ltd has created a $30bn tech services and consulting business. We speak to its new CEO to find out what it has to offer IT leaders Continue Reading
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Opinion
26 Jul 2024
Cloud security challenges not just technological
The Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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News
29 Oct 2015
Met Office's new supercomputer to deliver £2bn of socio-economic benefits
The Met Office aims to realise a range of socio-economic benefits to UK industries thanks to improved forecasting with its new Cray supercomputer Continue Reading
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News
29 Oct 2015
Tech will turn HR into a ‘productivity department’
HR technologies are moving away from managing staff in favour of helping them become more productive Continue Reading
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News
29 Oct 2015
Using open data to solve social challenges
The Open Data Institute has spent the past two years funding startups to build applications that could solve socio-economic problems Continue Reading
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News
28 Oct 2015
British American Tobacco saves £1.4m after automating candidate selection
British American Tobacco uses custom profiling software to cut the number of applications managers have to screen by half, as part of a major re-organisation of its recruitment processes Continue Reading
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News
28 Oct 2015
Volvo Group sells Swedish external IT to Indian supplier HCL Technologies
Vehicle manufacturer Volvo Group is selling some of its IT operation in Sweden to Indian supplier HCL Continue Reading
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News
26 Oct 2015
Outsourcing renewals: Where do I source services?
With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from Continue Reading
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News
22 Oct 2015
Kent signs £23m digital services contract with Agilisys
Agilisys to manage Kent County Council's digital services and customer contact in a six-year contract Continue Reading
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News
21 Oct 2015
Nationwide Building Society outsources IT infrastructure
Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age Continue Reading
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News
20 Oct 2015
Google offers free cloud apps to encourage Office 365 users to ditch Microsoft
Google ups ante in ongoing war to dethrone Microsoft as the enterprise's preferred provider of cloud-based productivity tools Continue Reading
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News
20 Oct 2015
Philips uses AWS and IoT to deliver healthcare in the home
Philips plans to make it easier for patients to self-monitor their health using Amazon web services (AWS) cloud and the internet of things (IoT) technologies Continue Reading
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News
19 Oct 2015
HMRC VAT rules cut cloud costs by 20% for NHS and government departments
An HMRC ruling on reclaiming tax on cloud services could drive up the use of off-premise technologies in the public sector Continue Reading
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E-Zine
19 Oct 2015
IT giants Dell and EMC unite
In this week's Computer Weekly, Dell's proposed $67bn acquisition of EMC would be the biggest in the history of IT – we assess the implications. £175bn of IT outsourcing contracts come up for renewal in the next three years- what are your options? And we hear from IT leaders about security and the internet of things. Read the issue now. Continue Reading
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News
19 Oct 2015
Opera chooses Workday over Oracle as it moves HR to cloud
Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists Continue Reading
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News
16 Oct 2015
ServiceNow powers Royal Mail multi-sourcing
As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers Continue Reading
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News
16 Oct 2015
CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access
The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls Continue Reading
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News
15 Oct 2015
GDS payments platform Gov.uk Pay to start taking real payments
GDS launches beta version of payment system that aims to provide standardised electronic payments for public services Continue Reading
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News
13 Oct 2015
TfL appoints 12 companies for IT systems framework
Capita, CSC, Atos and CGI are among the firms on TfL’s IT systems framework contract, which is worth between £80m and £95m Continue Reading
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News
13 Oct 2015
VMware reacts to the cloud and containerisation
At VMworld Europe, VMware restates products and roadmap visions that see it react to the perceived inevitability of the cloud, while also getting a grip on containers Continue Reading
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E-Zine
12 Oct 2015
Europe's data privacy shake-up
In this week's Computer Weekly, after the European Court of Justice ruled the Safe Harbour agreement invalid, we assess the implications for transatlantic data protection. We find out why DVLA has brought its IT back in-house after a 13-year outsourcing deal. And we look at the role of IT in cutting costs in the NHS. Read the issue now. Continue Reading
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Feature
09 Oct 2015
EU Data Protection Regulation: What the EC legislation means for cloud providers
With the European Commission's data protection rules set to drop before 2016, take a look at what the changes mean for the cloud and datacentre community Continue Reading
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News
09 Oct 2015
Finnair selects IBM for cloud transformation
Finnish airline outsources IT transformation to IBM as it moves to introduce digital services to customers Continue Reading
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News
08 Oct 2015
Gloucester City Council extends Civica IT outsourcing deal
The council’s outsourcing deal with Civica will not end until October 2021, as it signs a three-year extension contract Continue Reading
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News
08 Oct 2015
Ford uses space robot communications to serve connected cars
Ford collaborates with St Petersburg State Polytechnic University in Russia to develop car communications using technology designed for space robotics Continue Reading
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News
06 Oct 2015
Hundreds of Evry staff in the Nordics to move to IBM in billion-dollar IT outsourcing deal
Around 600 Evry staff in the Nordics are to move to IBM in $1bn IT outsourcing deal that sees the firm hand over its IT infrastructure for the next 10 years Continue Reading
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News
05 Oct 2015
Workday seeks growth, not profit, as it expands in Europe
Cloud services company Workday is setting its sights on growth as it expands from cloud HR, to finance, learning and analytics Continue Reading
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News
05 Oct 2015
DVLA brings IT back in-house after decades of outsourcing
After the DVLA's two-year project to bring its IT back in-house, its outsourcing strategy – set up during the Thatcher years – came to an end in September 2015 Continue Reading
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News
03 Oct 2015
What to consider when IT outsourcing contracts come up for renewal
Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading
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News
02 Oct 2015
IT added to list of essential services to protect insolvent companies
Changes to legislation mean IT suppliers can no longer switch off services when a customer in financial trouble is unable to pay Continue Reading
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News
01 Oct 2015
JLab’s 2015 startups explain how the accelerator has helped them
Finalists of the John Lewis JLab accelerator explain what experience they have gained on the programme Continue Reading
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News
30 Sep 2015
Free energy from radio waves could power the internet of things
A pocket-sized pollution monitor is one of the first applications to use free energy from Wi-Fi and mobile phone signals Continue Reading
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News
30 Sep 2015
Accenture spends €25m on European centre in Dublin
Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies Continue Reading
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News
29 Sep 2015
Universal Credit digital service moves into the cloud
New system under trial in south London has been migrated to an IaaS platform ready for further roll-out Continue Reading
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News
29 Sep 2015
US diplomats warn of economic dangers of scrapping Safe Harbour Agreement
European Court of Justice confirms judgement on the future of the US Safe Harbour Agreement will be made public on 6 October Continue Reading
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News
28 Sep 2015
CIO interview: Daniel Marion, head of ICT at Uefa
Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading
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News
28 Sep 2015
Apple's Irish datacentre build hit by possible planning permission appeal delay
A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading
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E-Zine
28 Sep 2015
Keeping app pirates at bay
In this week's Computer Weekly, we look at how digital piracy is affecting app developers – and what they can do about it. The man behind the controversial NHS Care.data project has quit – what will it mean for the troubled programme? And we find out how digital disruption is affecting the insurance market. Read the issue now. Continue Reading
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News
25 Sep 2015
Government Digital Service readies for change as its chief Mike Bracken prepares to leave
GDS is setting up executive training for senior civil servants and looking to work closely with departments to continue the digital transformation of Whitehall Continue Reading
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Feature
23 Sep 2015
Inside Taiwan: The engine room of the internet of things
Computer Weekly travelled to Taiwan to meet some of the tech companies that are quietly laying the foundations for the internet of things Continue Reading
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News
23 Sep 2015
BT platforms streamline UCC deployments for Microsoft and Cisco users
BT introduces new cloud unified comms and collaboration clouds to support Microsoft and Cisco environments Continue Reading
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News
22 Sep 2015
Telcos could help drive cloud services into SMEs, says report
A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services Continue Reading
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News
22 Sep 2015
Worldwide Skype outage finally fixed
Microsoft-owned messaging service's technical difficulties have now been resolved, after users flooded social networking sites with downtime reports Continue Reading
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News
22 Sep 2015
DVLA looking for new CIO after completing major insourcing project
The DVLA is looking for a new CIO as incumbent Iain Patterson completes major insourcing projects and moves back to Cabinet Office Continue Reading
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News
21 Sep 2015
MPs launch inquiry into the UK's digital economy
Business, Innovation and Skills Committee investigation will examine the challenges facing digital industries Continue Reading
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E-Zine
21 Sep 2015
How cloud technology helps kittens
In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now. Continue Reading
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News
16 Sep 2015
Defence minister Michael Fallon promises increased MOD spending with SMEs
Opening up the Ministry of Defence (MOD) supply chain to access SME innovation is vital to meet its technology needs, says secretary for defence Michael Fallon Continue Reading
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Feature
15 Sep 2015
Case study: Philips takes agile approach to building bridges between business and IT
Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading
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News
14 Sep 2015
Organisations in Asean countries adopt hybrid cloud approach
While developed economies such as Singapore are emulating the rapid take-up of other Asian nations, many other Asean organsiations are taking longer Continue Reading
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News
11 Sep 2015
Tennis governing body ATP outsources digital development
The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading
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News
10 Sep 2015
UK CIOs lament lack of IT support for cloud services
Research from ElasticHosts suggests most cloud users are unhappy with the level of tech support they receive from their providers Continue Reading
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Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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News
26 Aug 2015
Many firms not getting to grips with third-party data security risk
Supply chain data security risk is pervasive, but being unable to deal with it is down to basic failings, says a cyber risk expert Continue Reading
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Opinion
25 Aug 2015
Life’s a breach: How to handle the press after a hacking attack
Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading
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News
18 Aug 2015
Cloud storage service Wuala to close in November
Seagate-owned cloud storage player confirms its closure and gives users three months' notice to remove their data from its servers Continue Reading
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News
18 Aug 2015
IaaS providers pin hopes on spending cut reprieve for G-Cloud 7
G-Cloud suppliers are calling on the government to step up, rather than scale back, investment in the framework as spending cuts loom Continue Reading
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News
17 Aug 2015
Netflix shuts down final datacentre to go all-in on public cloud
Netflix is gearing up for the closure of its final datacentre, as it makes good on its earlier pledge to move more of its IT infrastructure to the public cloud Continue Reading
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News
11 Aug 2015
Hootsuite moves social media management toolkit to IBM Softlayer cloud
Social media management dashboard maker shifts App Directory to IBM cloud Continue Reading
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Feature
11 Aug 2015
Case study: Open University uses Microsoft Azure to create course content clearance hub
The Open University recently scooped the award for Best Cloud Project at the CW European User Awards, and here's why Continue Reading
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News
10 Aug 2015
Autoglass moves to cloud-based IT infrastructure
Autoglass has signed a 10-year outsourcing deal with US supplier CSC that will see its IT infrastructure move into the cloud Continue Reading
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News
05 Aug 2015
HMRC to transfer 250 Capgemini staff in-house ready for Aspire contract end
HMRC’s Aspire outsourcing contract will be replaced by slowly bringing staff in-house to give the department more control over IT Continue Reading
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News
05 Aug 2015
Court rules Tata Consultancy Services did not discriminate against UK man
After a year of legal wranglings, a UK tribunal has ruled that Indian IT service provider TCS did not discriminate against a UK man seeking employment with it Continue Reading
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News
04 Aug 2015
Outsourcing hits record levels in Europe
Outsourcing activity in Europe recovers after a lull in the lead up to the UK general election, with more contracts than ever before Continue Reading
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News
03 Aug 2015
HMRC explains plans for moving tax systems to the cloud
HM Revenue & Customs (HMRC) reveals more details of its plan to move tax systems into the cloud on its digital blog Continue Reading
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News
03 Aug 2015
MoD shells out £1.5bn on two IT contracts
The Ministry of Defence (MoD) signs two IT contracts costing more than £1bn, which it hopes will save money over the next 10 years Continue Reading
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News
30 Jul 2015
BT Group's first-quarter results buoyed by superfast broadband and mobile demand
BT Group's first-quarter results highlight successes in superfast broadband and mobile divisions, but analyst warns of challenging times to come Continue Reading
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News
27 Jul 2015
MPs examine visa rules over immigration for software and digital skills
Home Affairs committee launches an inquiry after the number of skilled worker visas issued reached its monthly cap for the first time Continue Reading
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Feature
27 Jul 2015
SaaS criteria to track for business outcomes
Organisations should evolve their SaaS selection criteria to focus on newer metrics that are better indicators of supplier performance Continue Reading
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News
23 Jul 2015
Software project will save Ford tens of millions a year in car repair bills
Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns Continue Reading
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News
22 Jul 2015
IBM steps up open-source cloud commitment to developers
Big Blue has unveiled several open-source initiatives geared towards helping developers make cloud apps Continue Reading
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News
21 Jul 2015
Salesforce eager to support startup culture sweeping Europe
Salesforce’s head of startup relations shares why it’s partnered with accelerator Startupbootcamp Continue Reading
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News
21 Jul 2015
Software audits cut government IT bill by £85m in 2014/15
Annual accounts for the government purchasing agency show at least £220m in technology related savings Continue Reading
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News
15 Jul 2015
The obstacles to software-as-a-service adoption in banking
Security tops the reasons why banks don't use software as a service for banking-specific applications Continue Reading
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News
14 Jul 2015
Vodafone scheme to help SMEs get online
Vodafone is to trial a series of digital workshops for SMEs aimed at equipping them with a stronger online presence Continue Reading
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News
08 Jul 2015
BA opens up API on flight information
British Airways offers an open application programming interface (API) for flight information to encourage developers to create value-added travel applications Continue Reading
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News
08 Jul 2015
Rolls-Royce signs up to supercomputing on-demand from HPC Midlands
Rolls-Royce is the first company to sign up to a supercomputing brokerage scheme, giving it access to £60m worth of high-performance computing Continue Reading
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News
02 Jul 2015
How Deutsche Telekom plans to challenge AWS and Google in the cloud
German telco Deutsche Telekom wants to evolve into the public cloud and plans to beat sector giants such as Amazon and Google at their own game Continue Reading
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News
02 Jul 2015
TNT continues outsourcing push
TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture Continue Reading
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News
02 Jul 2015
Metropolitan Police picks Innopsis to lead network procurement
London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading
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News
02 Jul 2015
NHS IT system for GP data upload slammed for delays and overspend
National Audit Office report highlights problems that led to four-year delay and a system that did not work when completed Continue Reading
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News
02 Jul 2015
Accenture uses Avanade cloud for NHSmail
Accenture to deploy a cloud-based email system for NHS staff using a combination of Microsoft software and Avanade cloud technology Continue Reading
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News
01 Jul 2015
Post Office signs IBM for IT overhaul
MP James Bridgen reveals the Post Office intends to outsource an IT transformation to IBM as part of its drive to serve customers using modern technology Continue Reading
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News
01 Jul 2015
Finland's Tieto buys Norwegian enterprise software company
Tieto acqures Software Innovation to boost its business in Norway Continue Reading
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News
30 Jun 2015
Top suppliers as UK software and services market approaches £50bn
The top five software and IT services firms in the UK are Capita, HP, IBM, Capgemini and Accenture, according to the latest figures from TechMarketView Continue Reading
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News
30 Jun 2015
Windows Server 2003 end of support: Five options to choose from
Support for Microsoft Windows Server 2003 ends in July. Should you upgrade to a newer version of the operating system or choose an alternative? Continue Reading
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News
25 Jun 2015
Case study: Model railway company Hornby overhauls payments with Braintree
Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year Continue Reading
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News
24 Jun 2015
Box ties up with IBM to boost enterprise credibility and global reach
IBM and Box have forged a global partnership to integrate their existing products and services, and develop new ones for secure collaboration Continue Reading
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News
24 Jun 2015
Waitrose uses ServiceNow for business continuity planning
Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain Continue Reading
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News
19 Jun 2015
CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business
The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading
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Feature
18 Jun 2015
How to write supplier contracts for agile software development
Typical supplier contracts are not suited to agile software projects where there is no requirements specification – so what should IT leaders do? Continue Reading
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News
17 Jun 2015
Royal Bank of Scotland goes back to 1970s values with big data
RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading
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News
15 Jun 2015
Wipro contemplates £1bn acquisition of UK outsourcer Equiniti
Wipro is reported to be considering the acquisition of UK business process outsourcing company Equiniti Continue Reading
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News
10 Jun 2015
OnApp helps small public cloud firms take on AWS, Google and Microsoft
The OnApp Federation marketplace will help smaller firms compete more effectively with the public cloud giants, it is claimed Continue Reading
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News
09 Jun 2015
Case study: What the enterprise can learn from Etsy's DevOps strategy
Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading
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News
08 Jun 2015
Europe’s startups should collaborate like Silicon Valley firms
Europe should take a leaf out of Silicon Valley’s book on openness and collaboration, according to speakers at Startup Village 2015 Continue Reading
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News
08 Jun 2015
John Lewis incubator sees first round of second-year pitches
More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator Continue Reading
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News
03 Jun 2015
HMRC looks for transformation partner ahead of Aspire end
HMRC is seeking transformational help ahead of the demise of its Aspire contract in 2017. Continue Reading
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News
03 Jun 2015
VMware puts network virtualisation to work in McAfee environments
VMware announces an integrated system to automate distribution and enforcement of McAfee’s network security platform using its NSX network virtualisation system Continue Reading
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News
03 Jun 2015
Sourcing must adapt to digital business goals, says Gartner
Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading
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News
29 May 2015
CIO interview: Billie Laidlaw, RSPCA
RSPCA CIO Billie Laidlaw explains how the charity's cloud-first approach to IT procurement benefits the animals in its care Continue Reading
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News
28 May 2015
NetApp launches AltaVault hybrid cloud backup appliance family
NetApp repackages the SteelStore hybrid cloud backup appliances it bought from Riverbed as AltaVault physical, virtual and cloud products Continue Reading
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Guide
28 May 2015
Using green computing for improving energy efficiency guide
Green computing is no longer just a white-wash expression, as government schemes like the Carbon Reduction Commitment (CRC) scheme, the Climate Change Agreement (CCA) or the European Union Emission Trading Scheme (EU ETS), are encouraging companies to revaluate their use of IT resources. Finding new ways of improving energy efficiency is no longer a boardroom discussion, but a reality for many UK businesses. This guide has been designed to help you improve overall energy efficiency, within the IT department, and implement the right green technology for your business. This green technology guide covers green computing, government legislation and energy efficiency. Continue Reading