IT services and outsourcing

TNT continues outsourcing push

TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Metropolitan Police picks Innopsis to lead network procurement

London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading

By

• Alex Scroxton, Security Editor

NHS IT system for GP data upload slammed for delays and overspend

National Audit Office report highlights problems that led to four-year delay and a system that did not work when completed Continue Reading

By

• Bryan Glick, Editor in chief

Accenture uses Avanade cloud for NHSmail

Accenture to deploy a cloud-based email system for NHS staff using a combination of Microsoft software and Avanade cloud technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office signs IBM for IT overhaul

MP James Bridgen reveals the Post Office intends to outsource an IT transformation to IBM as part of its drive to serve customers using modern technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finland's Tieto buys Norwegian enterprise software company

Tieto acqures Software Innovation to boost its business in Norway Continue Reading

By

• David Nikel

Top suppliers as UK software and services market approaches £50bn

The top five software and IT services firms in the UK are Capita, HP, IBM, Capgemini and Accenture, according to the latest figures from TechMarketView Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Windows Server 2003 end of support: Five options to choose from

Support for Microsoft Windows Server 2003 ends in July. Should you upgrade to a newer version of the operating system or choose an alternative? Continue Reading

By

• Cliff Saran, Managing Editor

Case study: Model railway company Hornby overhauls payments with Braintree

Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year Continue Reading

By

• Clare McDonald, Business Editor

Box ties up with IBM to boost enterprise credibility and global reach

IBM and Box have forged a global partnership to integrate their existing products and services, and develop new ones for secure collaboration Continue Reading

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• Cliff Saran, Managing Editor

Waitrose uses ServiceNow for business continuity planning

Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business

The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading

By

• Eeva Haaramo

How to write supplier contracts for agile software development

Typical supplier contracts are not suited to agile software projects where there is no requirements specification – so what should IT leaders do? Continue Reading

By

• Adam Bernstein

Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading

By

• Bill Goodwin, Computer Weekly

Wipro contemplates £1bn acquisition of UK outsourcer Equiniti

Wipro is reported to be considering the acquisition of UK business process outsourcing company Equiniti Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

OnApp helps small public cloud firms take on AWS, Google and Microsoft

The OnApp Federation marketplace will help smaller firms compete more effectively with the public cloud giants, it is claimed Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Case study: What the enterprise can learn from Etsy's DevOps strategy

Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Europe’s startups should collaborate like Silicon Valley firms

Europe should take a leaf out of Silicon Valley’s book on openness and collaboration, according to speakers at Startup Village 2015 Continue Reading

By

• Kayleigh Bateman, Computer Weekly

John Lewis incubator sees first round of second-year pitches

More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator Continue Reading

By

• Clare McDonald, Business Editor

HMRC looks for transformation partner ahead of Aspire end

HMRC is seeking transformational help ahead of the demise of its Aspire contract in 2017. Continue Reading

By

• Clare McDonald, Business Editor

VMware puts network virtualisation to work in McAfee environments

VMware announces an integrated system to automate distribution and enforcement of McAfee’s network security platform using its NSX network virtualisation system Continue Reading

By

• Alex Scroxton, Security Editor

Sourcing must adapt to digital business goals, says Gartner

Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Billie Laidlaw, RSPCA

RSPCA CIO Billie Laidlaw explains how the charity's cloud-first approach to IT procurement benefits the animals in its care Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

NetApp launches AltaVault hybrid cloud backup appliance family

NetApp repackages the SteelStore hybrid cloud backup appliances it bought from Riverbed as AltaVault physical, virtual and cloud products Continue Reading

By

• Antony Adshead, Storage Editor

Using green computing for improving energy efficiency guide

Green computing is no longer just a white-wash expression, as government schemes like the Carbon Reduction Commitment (CRC) scheme, the Climate Change Agreement (CCA) or the European Union Emission Trading Scheme (EU ETS), are encouraging companies to revaluate their use of IT resources. Finding new ways of improving energy efficiency is no longer a boardroom discussion, but a reality for many UK businesses. This guide has been designed to help you improve overall energy efficiency, within the IT department, and implement the right green technology for your business. This green technology guide covers green computing, government legislation and energy efficiency. Continue Reading

CIF cloud certification scheme wins European Commission's backing

Cloud Industry Forum's Code of Practice has been added to European list of trusted certification schemes Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

EMC plots managed cloud push with $1.2bn deal to acquire Virtustream

Storage giant claims latest purchase will reinforce its hybrid cloud proposition for enterprises Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Microservices and DevOps are changing software development

In this week's Computer Weekly, we talk to Hailo about its software development approach, which sees the taxi app use microservices and DevOps techniques. We hear from users of OpenStack, the open source cloud software, about how they are building digital businesses. And our buyer's guide looks at customer experience management. Read the issue now. Continue Reading

CIO interview: Myron Hrycyk, CIO, Severn Trent Water

Severn Trent water company is working on technology initiatives to lower bills and improve customer service Continue Reading

By

• Angelica Mari

CIO interview: Austerity drives joined-up council IT with Force.com

Peterborough has become a big user of software-as-a-service for council services. We speak to its IT head Continue Reading

By

• Cliff Saran, Managing Editor

G.fast ultrafast broadband test lab opens in Swansea

BT kicks off trials of G.fast broadband technology in Swansea and opens a new test lab for startups Continue Reading

By

• Alex Scroxton, Security Editor

Government cloud adoption hit by ongoing legacy tech investments

IT supplier Eduserv wants government departments banned from investing in legacy tech to drive up cloud adoption Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Vodafone returns to quarterly revenue growth

A minute rise in quarterly sales gives mobile network operator Vodafone hope that its financial situation is now stabilising Continue Reading

By

• Alex Scroxton, Security Editor

Reflect Digital founder shares road to success

Founder of Kent-based digital agency shares her journey from a £3k business to £500k Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Google slashes public cloud prices to undercut rivals

Google cuts cost of its public cloud services to pass on hardware savings in line with Moore's Law Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Joanna Shields appointed junior minister

Former Tech City CEO Joanna Shields appointed parliamentary under secretary of state at the Department for Culture, Media and Sport Continue Reading

By

• Clare McDonald, Business Editor

Former nurse’s career blighted after blowing whistle on IT problems

Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told Continue Reading

By

• Julia Gregory and Bill Goodwin

PSNGB rebrands to drive information sharing across PSN

PSNGB, the trade association set up to promote the Public Services Network, rebrands itself as Innopsis and says its work is far from over Continue Reading

By

• Alex Scroxton, Security Editor

EMC predicts return to double-digit sales growth

Storage giant's EMEA chief claims downbeat first quarter results are as bad as things will get for EMC, and that normal service will soon resume Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CW Europe – May 2015 Edition

In this issue, CW Europe's security editor investigates whether the legislation could strangle Europe's productivity and whether businesses see the regulations as a burden. Continue Reading

Manila breaks India top six in outsourcing index

The Philippines challenges India as a destination for outsourcing in Tholons Top 100 report Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Darrell Stein, vice-president of information systems at Reckitt Benckiser

Seven months after taking charge of IT at Reckitt Benckiser, Darrell Stein is pushing ahead with a strategy to increase digital revenues Continue Reading

By

• Angelica Mari

Brewer Marston’s ISP upgrades core network with SSE

Marston’s house networking unit Marston’s Telecoms rolls out a resilient nationwide network to accommodate demand for its managed services offering Continue Reading

By

• Alex Scroxton, Security Editor

Captive IT centre boosts competitiveness at Danske Bank in Denmark

In 2014, Denmark's Danske Bank announced plans for its own captive centre in Bangalore and is now finalising the move to in-house IT delivery Continue Reading

By

• Eeva Haaramo

Datacentre PUE: Who's keeping score?

With datacentre operators under increased competitive pressure to cut their PUE scores, are their ratings really all they seem? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Amazon first-quarter results value Amazon Web Services at $5bn

Amazon's Q1 results confirm Amazon Web Services – AWS – as its most profitable business, valuing the cloud services provider at $5bn Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Changing IT trends power banking in Norway

Norway's banking system is undergoing a seismic shift in technology as the country aims for a fully digitised society Continue Reading

By

• David Nikel

ISG blames UK general election for fall in outsourcing value

A lull in UK outsourcing activity in the run-up to the election caused a 25% drop in spending across the Emea region in Q1 2015, claims ISG Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK startups facing too many challenges, say entrepreneurs

Startups need more support if London’s digital economy is to develop, according to business leaders at Westminster Policy Forum Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Accenture chosen to run NHS email service

The NHS email service is to be provided by Accenture, after the IT services firm was announced as the preferred bidder by HSCIC Continue Reading

By

• Bryan Glick, Editor in chief

Equinix opens new Slough datacentre to answer CIO cloud demands

Equinix's UK MD explains why its chosen to increase its datacentre footprint once more in Slough Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Solihull Council's datacentre plans slammed by G-Cloud champions

Solihull Council is building a new datacentre with 10-20 years of capacity, much to the chagrin of industry watchers Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

SSE hooks up Manchester datacentres with 10Gbps connectivity

SSE Enterprise Telecoms launches Manchester Lightnow, a high-capacity optical network service connecting a number of datacentre facilities Continue Reading

By

• Alex Scroxton, Security Editor

Rio Tinto to put IT systems in the cloud

Mining giant Rio Tinto is moving IT systems into the public cloud as part of a transformation agreement with Accenture Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Indian outsourcing is booming in the Nordic countries

Headlines about Indian IT service providers securing high-profile outsourcing deals in the Nordics have become commonplace Continue Reading

By

• Eeva Haaramo

Strong dollar may shift server upgrades off-premise

The strong US dollar will influence how CIOs spend their 2015 IT budgets. Server price hikes may drive spending to the cloud Continue Reading

By

• Cliff Saran, Managing Editor

Exit checks system for UK borders finally goes live

The Home Office launches a system for making exit checks of travellers at UK borders, following the scrapped e-Borders programme Continue Reading

By

• Bryan Glick, Editor in chief

CW Europe - April 2015 Edition

With the datacentre industry a major consumer of non-renewable energy, it continues to come under fire from environmental campaigners and users to clean up its act. In this issue of CW Europe, Computer Weekly datacentre editor Caroline Donnelly investigates energy-efficient Europe and how the technology industry is keeping the continent clean. Continue Reading

UBS innovation lab moves into Level39

Level39 will host the UBS innovation lab to support fintech startups Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Foods manufacturer ConAgra expects to save $5m a year with data analytics

Food manufacturer ConAgra Foods is using data analytics technology to improve how it makes decisions about hiring and deploying its workforce Continue Reading

By

• Bill Goodwin, Computer Weekly

Brecon Beacons National Park soups up staff comms with Unify

Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading

By

• Alex Scroxton, Security Editor

Interoute bags private equity funding to support datacentre growth

Cloud services giant plans to use private equity funding to support its M&A activity and push ahead with its datacentre growth plans Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

AWS gets EU approval for data replication outside of Europe

The European Union Data Protection Authorities has approved Amazon Web Services’ Data Processing Agreement Continue Reading

By

• Cliff Saran, Managing Editor

Sky Italia looks to the cloud for better customer experience

Sky Italia “remakes” its customer acquisition, customer service and change order management processes using cloud Continue Reading

By

• Anne Morris

KPMG teams up with Microsoft to boost enterprise cloud adoption

Advisory firm to draw on Microsoft technologies to deliver cloud-based data analytics, and business transformation services to clients Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

NHS announces £78m technology fund for health and social care providers

The NHS will give £78m integrated digital care funding to health and social care providers in 2015 to help them invest in technology Continue Reading

By

• Clare McDonald, Business Editor

National Police ICT Company operational after four years of wrangling

The national Police ICT Company is operational and aims to save £465m a year – nearly four years after Theresa May proposed its creation Continue Reading

By

• Bryan Glick, Editor in chief

UK government pays £150m to Raytheon to settle e-Borders dispute

UK government agrees to pay Raytheon £150m to settle dispute over the cancellation of e-Borders contract Continue Reading

By

• Bryan Glick, Editor in chief

Talk Talk moves HR systems to cloud

Managers now have accurate information on their workforce numbers, salary and overtime costs Continue Reading

By

• Bill Goodwin, Computer Weekly

Nordics' Glenna research cloud project underway

Researchers in the Nordics will soon enjoy a new cloud infrastructure from which to share systems and resources Continue Reading

By

• David Nikel

MPs slam Defra for making rural payments 'digital by default'

MPs have slammed the government’s decision to make rural payment claims from farmers a 'digital by default' service Continue Reading

By

• Bryan Glick, Editor in chief

HP Helion Rack looks to speed up enterprise private cloud adoption

HP wants to take the heavy lifting out of moving to the private cloud by offering enterprises pre-configured and tested infrastructure packages Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IT priorities 2015 – IT budgets on the rise as economy recovers

Almost three-quarters of IT managers in the UK expect their IT budgets to increase or stay the same in 2015 Continue Reading

By

• Clare McDonald, Business Editor

Microsoft's Nano Server: What to expect from this leaner, meaner Windows Server

With Microsoft reportedly set to announce a stripped-back version of Windows Server, what can IT leaders expect to see? Continue Reading

By

• Janakiram MSV

Women have a big part to play in the future of the fintech industry

International Women’s Day sparks debate around the lack of females holding board-level positions in the fintech sector and elsewhere Continue Reading

By

• Clare McDonald, Business Editor

What went wrong with Defra's rural payments system?

A £154m system to process payments to farmers has been forced to resort to paper forms. What went wrong – and is this a digital disaster? Continue Reading

By

• Bryan Glick, Editor in chief

Information Commissioner's Office calls for transparent public sector outsourcing

For greater transparency, public sector buyers and suppliers should be open about their dealings before signing contracts, says ICO Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BIS sets out to assist development of digital sharing economy

The government has set out a number of proposals to assist in the development of the £9bn trade body Sharing Economy UK Continue Reading

By

• Alex Scroxton, Security Editor

Holland & Barrett outsources data handling to ITC Infotech

IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government creates Crown Hosting venture with Ark Data Centres

Cabinet Office signs seven-year joint venture agreement with Ark Data Centres to create Crown Hosting Service Continue Reading

By

• Bryan Glick, Editor in chief

Ford drives connected car journey with Microsoft Azure

The Microsoft Azure cloud will be used to power Ford's new software delivery and vehicle monitoring service Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Red Nose Day 2015: How Comic Relief used cloud to bank a record £78m

Comic Relief CTO Zenon Hannick explains how the charity used cloud to process a record number of donations during Red Nose Day 2015 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Satya Nadella: Every business will be a software business

Digitisation may the buzzword business leaders are trying to grasp, but Microsoft has begun its journey to build a digitisation product portfolio Continue Reading

By

• Cliff Saran, Managing Editor

VM backup down as a priority while disaster recovery still tops to-do lists

Our survey finds VM backup increasingly “job done”, while disaster recovery, cloud storage, flash storage and mobility remain high priorities; but where is mobile backup? Continue Reading

By

• Antony Adshead, Storage Editor

Businesses need to equip staff with the tools to do the job

Workforces will become frustrated if they do not have the technology they need to deliver what their organisation wants Continue Reading

By

• David Johnson

TNT outsources IT infrastructure to HP cloud

International logistics firm TNT has outsourced its IT infrastructure to Hewlett Packard (HP) in a six-year deal that will see it move to the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finland leads Europe in cloud service take-up

Europe is catching up with the US for cloud adoption - and the Nordic countries lead the way, with Sweden and Denmark close behind Finland Continue Reading

By

• Eeva Haaramo

Lookout bets on big data analytics to secure enterprise mobiles

Mobile security SaaS provider Lookout is betting on its cloud-based big data analytics capability to attract enterprise customers Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft Azure brings success for McDonald's Sweden

McDonald's Sweden's Microsoft Azure system is named best-in-class across the fast food organisation's global operation Continue Reading

By

• David Nikel

Tieto’s Taneli Tikka brings startup drive to industrial internet business

Taneli Tikka has an unusual job description as the head of industrial internet at Tieto Corporation Continue Reading

By

• Eeva Haaramo

US cyber crime indictment prompts calls for zero tolerance

A newly-revealed US indictment of three suspected cyber criminals has prompted a call for zero tolerance for cyber intrusions Continue Reading

By

• Warwick Ashford, Senior analyst

A world of mobile possibilities

In this week's Computer Weekly, we report from Mobile World Congress, the world's biggest mobility event, on the latest innovations in mobile technology. Is the outsourcing industry set to cut thousands of jobs because of increasing IT automation? And we take an in-depth look at Google Container Engine. Read the issue now. Continue Reading

Sharing Economy UK launched to champion digital businesses

New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading

By

• Alex Scroxton, Security Editor

Procurement guidelines saved government £91m in 2014, says Cabinet Office minister Francis Maude

The government made £91m savings in 2014 with “militant” guidelines around procurement, says Cabinet Office minister Francis Maude Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Connected cars set CIO agenda at Volvo

IT has always tried to align with the business, but for Klas Bendrik, group CIO at Volvo Cars, it seems business has aligned with IT Continue Reading

By

• Cliff Saran, Managing Editor

Strong future for enterprise IT in Nordic countries

From attracting the world to its ice-cool datacentres to the digitisation of the public sector, there is plenty going on in the Nordic region Continue Reading

By

• David Nikel

CW Europe – March 2015 Edition

This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta. Continue Reading

Food giant acts fast on lean IT

In this week's Computer Weekly, we talk to the CIO from food giant Iglo – owner of Birds Eye – about how to work with outsourcers to keep IT lean and agile. We examine microservices, an important emerging trend in systems architecture. And we look into the issues around hybrid cloud storage. Read the issue now. Continue Reading

TUPE or not TUPE? That is the question

Designed to enable employees and business units to be transferred from one owner to another, TUPE legislation is now 33 years old Continue Reading

By

• Adam Bernstein

Austin, San Francisco and Tel Aviv revealed as top tech cities

Austin, San Francisco and Tel Aviv have been ranked as top cities for tech companies, Savills report reveals Continue Reading

By

• Kayleigh Bateman, Computer Weekly