IT services and outsourcing
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News
23 Jul 2024
Former minister felt she was fighting department over Post Office controversy
Former government minister was fighting with Shareholder Executive officials as she probed for information following allegations brought to her by MPs Continue Reading
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Feature
23 Jul 2024
Hybrid multicloud storage: Pros, cons and key workloads
We look at hybrid multicloud storage, making the best of on-premise and multiple cloud application locations, its key benefits, some pitfalls and the technologies to build it with Continue Reading
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Feature
28 Mar 2014
Can the mainframe remain relevant in the cloud and mobile era?
IBM mainframes run more than 1.1m transactions per second, yet the mainframe has remained largely unfashionable. We investigate Continue Reading
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News
26 Mar 2014
TechUK criticises OFT's reporting of IT cartel accusations
TechUK criticises a report from the Office of Fair Trading (OFT) alleging anti-competitive behaviour and collusion between public sector IT suppliers Continue Reading
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News
24 Mar 2014
What do Indian IT giants think of Meghraj?
The Government of India cloud (GI Cloud), which promises to reduce costs and increase IT adoption in the public sector in India, has been welcomed by small IT suppliers, but what do the IT giants in the country think? Continue Reading
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Feature
21 Mar 2014
The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
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News
20 Mar 2014
Application support and maintenance costs increase 29%
The cost of supporting and maintaining applications is increasing every year for Global 2000 companies in the US and UK, according to a study of 300 CIOs Continue Reading
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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News
18 Mar 2014
Global taskforce agrees on green datacentre metric
DCeP hopes to win widespread support as a useful and meaningful standard for measuring datacentre efficiency Continue Reading
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News
17 Mar 2014
Cloud archive pros and cons and the questions to ask providers
A cloud archive offers a flexible and cost effective alternative to in-house archiving where maintenance is outsourced, but what are the key questions to ask a potential supplier Continue Reading
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News
14 Mar 2014
Amazon Web Services reaches its 8th birthday
On March 14 2006 Amazon expanded from its retail heritage and launched its IT services business with the birth of Amazon Web Services (AWS) Continue Reading
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News
12 Mar 2014
Government finally ends e-Borders programme
The government has formally ended the troubled e-Borders programme, with its intended functions merged into a new project Continue Reading
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News
06 Mar 2014
Thames Water pilots smart analytics with Accenture
Thames Water is six months into an 18 month pilot with Accenture Smart Grid to pilot real time monitoring to deliver an improved service Continue Reading
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News
05 Mar 2014
Channel 4 CTO Bob Harris leaves to set up consultancy firm
Channel 4 chief technology officer Bob Harris is leaving the broadcaster at the end of March to set up his own consultancy business Continue Reading
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Feature
03 Mar 2014
Cloud storage options in Scandinavia
It has never been faster or cheaper to store data in the cloud and Scandinavian businesses have taken up cloud storage with gusto Continue Reading
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Feature
03 Mar 2014
No more email? Why companies are turning to collaboration technology
Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading
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News
28 Feb 2014
IT sector sees sharper rise in insolvencies than overall economy
Information and communications companies in the UK are suffering a rising number of insolvencies Continue Reading
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News
28 Feb 2014
Liverpool council to end BT IT joint venture
Liverpool City Council is to cancel a £70m-a-year IT joint venture deal with BT and bring services back in-house Continue Reading
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News
24 Feb 2014
Case study: Virtualised storage adds value to Denmark's tunnel vision
State construction firm Femern selects DataCore system to help speed up Fehmarnbelt undersea odyssey and keep the sharks at bay Continue Reading
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News
24 Feb 2014
Atos to distance itself from controversial DWP contract
Atos is trying to exit its disability testing contract with the Department for Work and Pensions early as the controversial contract enters its final 18 months Continue Reading
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E-Zine
24 Feb 2014
Banking with dinosaurs – the legacy IT crisis in financial services
In this week’s Computer Weekly, we examine the recent IT problems at high-street banks, and find out how outsourcing led to the loss of vital legacy IT skills. We ask what role wearable technology could have in enterprise IT. We take an in-depth look at the tools for using Microsoft Azure for building hybrid clouds. And we analyse the storage infrastructure challenges from introducing desktop virtualisation. Read the issue now. Continue Reading
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News
21 Feb 2014
Executive interview: Microsoft targets the non-professional developers
The developer community is changing. There are far more people programming now, says Microsoft's Tim O'Brien Continue Reading
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News
21 Feb 2014
Indian public cloud spend grows faster than rest of world
Organizations in India will increase their spending of public cloud services by almost 30% in 2014 and is predicted to be worth $1.3bn by 2017 Continue Reading
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News
20 Feb 2014
Diageo selects TCS for global services
Drinks maker Diageo has chosen Indian IT services firm TCS to support its IT infrastructure transformation Continue Reading
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News
20 Feb 2014
Gloucestershire County Council replaces Capita with Steria to transform IT delivery
Gloucestershire County Council has signed a five-year ICT managed service deal with Steria to support a major change to IT delivery Continue Reading
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News
18 Feb 2014
Indian suppliers face recruitment challenges as visa rejections increase
US clampdowns on Indian IT firms bringing staff to its shores is forcing Tata Consultancy Services (TCS) to increase local hires Continue Reading
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Feature
18 Feb 2014
The UK’s problem with power
Datacentre power buyers say Britain’s deregulated energy market is as complex as trading in derivatives Continue Reading
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E-Zine
17 Feb 2014
Swapping notepads for iPads – creating a digital police force
In this week’s Computer Weekly, we examine the new digital strategy at the Metropolitan Police, as the UK’s largest police force puts technology at the heart of crime fighting. IBM is spending $1.2bn developing cloud datacentres – we assess the plans and ask if the IT giant can catch up the cloud market leaders. And we find out from experts how Edwards Snowden’s NSA web surveillance revelations are affecting corporate IT security strategies. Read the issue now. Continue Reading
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News
14 Feb 2014
BBC starts search for suppliers to replace £2bn Atos outsourcing deal
The BBC is moving away from its single-supplier outsourcing deal to a multi-sourced 'tower' approach for its technology services Continue Reading
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News
11 Feb 2014
Schneider accreditation aims to boost green datacentre skills
Datacentre supplier offers free vendor-neutral courses and certification through its online Energy University Continue Reading
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News
11 Feb 2014
Why IT outsourcing is increasingly blamed for IT failures at banks
Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two? Continue Reading
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News
07 Feb 2014
Amazon nets lion’s share of $10bn public cloud market
AWS continues its unassailable domination of the sector, despite recent moves by Google, IBM and Microsoft Continue Reading
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News
05 Feb 2014
The BBC DMI project - what went wrong?
The BBC and its former CTO have engaged in tit-for-tat allegations over its failed £100m digital media project. But who was right? Continue Reading
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News
31 Jan 2014
WIll open source save the datacentre industry?
IT rivals stand cheek-by-jowl to praise Facebook’s Open Compute Project, but is the love-in a Damascene conversion or just damage limitation? Continue Reading
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News
29 Jan 2014
BBC CTO John Linwood defends role in failed £100m digital project
Former BBC CTO John Linwood defends his role in the failed £100m DMI project, citing changing business requirements as a key factor Continue Reading
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News
29 Jan 2014
Microsoft joins Open Compute Project
Redmond giant makes server specs public in bid to influence future datacentre design Continue Reading
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News
29 Jan 2014
Barclays job cuts to hit IT VPs
Barclays is planning to cut hundreds of jobs in its UK investment banking operation with more jobs expected to go overseas Continue Reading
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News
29 Jan 2014
UK government courts Brazilian technology companies
The British Consulate in São Paulo has launched a competition to help 10 Brazilian technology firms generate business in the UK Continue Reading
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News
28 Jan 2014
BBC failed to get "sufficient grip” over failed DMI project, says NAO
The National Audit Office has slammed the BBC over its failed Digital Media Initiative (DMI), project saying the broadcaster was “too optimistic” and the BBC executive “did not have sufficient grip of the programme" Continue Reading
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News
24 Jan 2014
DWP refuses to release value for money reports on Universal Credit IT suppliers
The Department for Work and Pensions (DWP) refuses to publish details about Universal Credit IT suppliers' performance Continue Reading
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News
22 Jan 2014
HB Fuller sticks with HR in the cloud
Cloud based HR system gives adhesives maker the ability to manage its global workforce Continue Reading
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Photo Story
21 Jan 2014
UK cloud computing priorities 2014
Research from Computer Weekly and TechTarget shows UK businesses are the most committed to cloud in Europe Continue Reading
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News
20 Jan 2014
IBM to open London datacentre as part of $1.2bn global cloud push
New facility first in UK to be based on IBM SoftLayer cloud architecture Continue Reading
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Photo Story
17 Jan 2014
Top IT priorities for 2014 in Europe
Exclusive Computer Weekly research showing how IT decision makers are spending their 2014 budgets. Continue Reading
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News
16 Jan 2014
HCL and CSC partner to modernise applications
Indian IT services firm HCL and US competitor CSC are working together to win business in the application modernisation and cloud migration segments of the application outsourcing sector Continue Reading
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News
15 Jan 2014
The IT risks facing Universal Credit
Despite Iain Duncan Smith's robust defence of his flagship welfare reform policy, Universal Credit, evidence to the contrary continues to mount Continue Reading
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News
14 Jan 2014
Post Office seeks contractors for network and back-office work
The Post Office is looking for IT services firms to provide back-office IT applications and networking technologies in contracts worth hundreds of millions of pounds Continue Reading
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News
14 Jan 2014
Big Data and Content Analytics: measuring the ROI
There is a high expectation for the potential value of big data analytics early adopters are achieving good results that are helping to drive decision making in the business, this survey of 340 technology professionals reveals. Continue Reading
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E-Zine
13 Jan 2014
What is being said about you on social media?
In this week’s Computer Weekly, we examine the sentiment analysis technologies that can help businesses understand what’s being said about them on social media and how best to react. We find out about the development of next-generation Wi-Fi and how it can help improve mobile working. And our supplier profile of Amazon Web Services looks at the challenges and opportunities for the cloud market leader. Read the issue now. Continue Reading
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News
09 Jan 2014
DWP already struggling to recruit digital skills for Universal Credit IT development
DWP is already struggling to recruit IT staff with the digital skills it needs – not just for Universal Credit but also other IT projects Continue Reading
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E-Zine
08 Jan 2014
CW Europe – Jan 2014 edition
Analysts have predicted that 2014 will see the creation of “executives with no idea about IT sourcing” due to the many changes that digitisation will bring to IT outsourcing. In this issue CW Europe’s outsourcing editor looks at how digitisation and consumerisation are changing the IT department. Continue Reading
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News
08 Jan 2014
Universal Credit faces IT skills shortage risk after GDS withdrawal
The withdrawal of the Government Digital Service (GDS) from work on Universal Credit is one of the major risks for the troubled project over the next 12 months Continue Reading
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News
08 Jan 2014
DWP to spend further £90m on Universal Credit IT system
Department for Work and Pensions to spend £90m enhancing heavily criticised Universal Credit IT system – much of which will be thrown away Continue Reading
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News
06 Jan 2014
Accenture: get ready for the smart tech revolution
Consumers are gravitating towards wearable devices like smart watches to complement their digital lifestyle, a new study from Accenture has found Continue Reading
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News
06 Jan 2014
Universal Credit IT suppliers to be left out of new digital system development
HP, Accenture, IBM and BT will have 'significantly less' involvement in the digital system developed for full roll-out of the benefits scheme Continue Reading
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News
06 Jan 2014
Is cloud computing almost too good to be true for banks?
The cloud’s most obvious benefits will enable banks to keep up with technology changes while reducing costs Continue Reading
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News
31 Dec 2013
CW500 Club in 2013
Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers about the topical challenges they face Continue Reading
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News
20 Dec 2013
UK citizen wins legal round against Facebook over Prism leaks
A British citizen has applied for a judgement against Facebook in a case that will test the right of tech firms to give UK personal data to the NSA. Continue Reading
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News
16 Dec 2013
Nvidia delivers GPU grid to power Citrix virtual workstations
Nvidia has released vGPU grid technology for Citrix XenDeskop and Xenserver to support remote, hardware accelerated graphics processing. Continue Reading
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News
09 Dec 2013
DWP writes off £40m on Universal Credit but insists the IT is working
The Department for Work and Pensions (DWP) is scrapping £40.1m of IT work on Universal Credit, and a further £91m will be written off over five years Continue Reading
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Feature
09 Dec 2013
Realising the benefits of a totally connected world
The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly. Continue Reading
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News
06 Dec 2013
Chancellor George Osborne announces datacentre carbon tax break in Autumn Statement
George Osborne exempts datacentre operators from blanket carbon taxes in exchange for climate change agreements Continue Reading
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News
05 Dec 2013
Government Digital Service no longer involved with Universal Credit IT development
The Government Digital Service ends direct involvement in the development of the “enhanced IT” for the Universal Credit sheme Continue Reading
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E-Zine
05 Dec 2013
Can Europe give the world cloud coverage?
This month’s issue of CW Europe investigates how Europe could become the “trusted cloud region” according to the European Commission (EC) after the Prism revelation. Read how the EC believes cloud providers in the region can turn this to their advantage by, developing cloud services that global customers would view as more secure and transparent. Continue Reading
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News
05 Dec 2013
UK citizen sues Microsoft over Prism private data leak to NSA
A court action brought in the UK will test Microsoft's legal right to disclose private data on UK citizens to US intelligence services Continue Reading
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News
03 Dec 2013
Scabal moves to the cloud for storage flexibility
Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading
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News
03 Dec 2013
Where is Satyam now? Well, it’s not Satyam for a start
Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider Continue Reading
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News
29 Nov 2013
IT budgets to rise by 3% in 2014 as companies step up spending on mobile
IT spending will increase by 3% in 2014, up from 1.8% last year. But shadow IT spending will add another 40% to technology budgets Continue Reading
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News
26 Nov 2013
IT suppliers relaxed about contract visibility
IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny Continue Reading
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News
26 Nov 2013
The state of agile software development in the UK
Lately it is more surprising to hear that businesses are developing using a methodology other than agile, such is its widespread use Continue Reading
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News
26 Nov 2013
Gartner: What CIOs should know about cloud‑based customer service
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. Continue Reading
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Feature
18 Nov 2013
Future Gazing: The Future of IT in 2020
The next six years will see the influence of technology accelerate, and that will mean radical changes for the role of the IT department and the CIO Continue Reading
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News
14 Nov 2013
Shell delivers global SAP upgrade
Shell has simplified and standardised business processes in its business focused on refining and marketing activities for oil products and chemicals, through a global SAP upgrade Continue Reading
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News
11 Nov 2013
Fear of cloud servers fading fast among UK firms
Research shows traditionally risk-averse UK firms are being persuaded by the benefits of co-location, with more than 20% of servers now outsourced Continue Reading
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News
07 Nov 2013
'Extraordinarily poor' Universal Credit project needs clear IT stategy, say MPs
MPs say the Department for Work and Pensions must set out a clear IT strategy for Universal Credit and state how much money will be written off Continue Reading
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News
06 Nov 2013
Intellect relaunches as TechUK and targets 500,000 new UK IT jobs
The UK’s technology trade association, formerly known as Intellect, has relaunched as TechUK, unveiling plans to create over 500,000 jobs by 2020 Continue Reading
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News
04 Nov 2013
Crown Hosting Service to save £530m from government IT bill by 2018
Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018 Continue Reading
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News
04 Nov 2013
DWP ministers to decide whether to scrap all of the £300m Universal Credit IT
Ministers at the DWP are to decide this month whether to scrap all of the £300m Universal Credit IT systems and start again from scratch Continue Reading
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News
01 Nov 2013
DWP refused to release Universal Credit IT review to MPs
DWP has refused to provide MPs with a copy of a review of the IT for the troubled Universal Credit project by programme chief Howard Shiplee Continue Reading
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News
31 Oct 2013
Companies are not taking advantage of data analytics, research says
Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports Continue Reading
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News
30 Oct 2013
Former Lord Justice of Appeal Hooper joins Post Office Horizon investigation
The Post Office's Horizon accounting IT inquiry appoints former Lord Justice of Appeal Anthony Hooper to chair mediation stage Continue Reading
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News
29 Oct 2013
Study finds cloud computing the most valued enterprise IT skill
Cloud computing overtakes virtualisation, security, BI, database and project management as the most valued enterprise IT skill Continue Reading
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News
28 Oct 2013
Six tips to help you negotiate the best deal with your datacentre provider
Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper Continue Reading
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News
25 Oct 2013
Fulham football club address skills shortfall with cloud database
Fulham football club’s IT team moves its database infrastructure to the cloud with a database as a service implementation Continue Reading
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News
25 Oct 2013
HP and Diageo take different paths to cloud-based HR
HP and Diageo took very different approaches when they deployed cloud-based human resources (HR) software from Workday Continue Reading
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News
24 Oct 2013
NTT Europe saves time with Sepaton data deduplication VTL deployment
NTT Europe was sick of tape libraries “shoeshining” so went for a $2.5m deployment of Sepaton data deduplication virtual tape libraries to slash backup and restore times Continue Reading
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News
22 Oct 2013
BT signs multimillion HR technology contract with Oracle
The project, one of the largest contracts signed so far for Oracle’s Fusion technology, is strategically important both to Oracle and BT Continue Reading
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News
18 Oct 2013
High-growth companies selected for government Future Fifty programme
The first high-growth UK companies have been chosen for the government’s Future Fifty fast-track programme. Continue Reading
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News
17 Oct 2013
Spanish bank La Caixa looks to startups for innovation
La Caixa is looking for ways to innovate in an increasingly competitive environment, and is turning to startups for new and niche technologies Continue Reading
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News
16 Oct 2013
Case study: Richard Branson's Virgin Management moves to IaaS platform
Virgin Management, a subsidiary of Virgin Group, has migrated its IT to a cloud-based IaaS platform for BYOD capabilities and savings Continue Reading
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News
16 Oct 2013
The UK is an attractive location for IT service providers
The UK is an attractive location for IT services and BPO suppliers as these services mature beyond being used merely as a cost-cutting tool Continue Reading
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News
15 Oct 2013
OFT launches investigation into public sector IT supply
The Office of Fair Trading (OFT) has launched a formal study into the supply of IT products and services to the public sector Continue Reading
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News
14 Oct 2013
BT seeks startups for superfast broadband services
BT joins East London's TechHub encouraging startups to develop applications and services using superfast connectivity Continue Reading
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News
09 Oct 2013
Home Office e-borders programme still using pilot IT system from 2004
Home Office yet to replace sacked Raytheon with new supplier for flagship programme to help protect UK borders Continue Reading
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News
09 Oct 2013
IBM interns join ShopDirect to combine gamification and Twitter analysis
Undergraduate ShopDirect interns spent the summer with IBM on a project using gamification and Twitter to engage with customers Continue Reading
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Feature
08 Oct 2013
Make a high-performance computing and high-availability datacentre
High performance computing and high availability systems are no longer limited to engineers and scientists. But is your datacentre ready? Continue Reading
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News
03 Oct 2013
IT outsourcing no longer main recession-busting tool
Process optimisation and shared services have become a higher priority than IT outsourcing Continue Reading
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News
30 Sep 2013
Charity uses cloud HR system to keep track of staff working in danger zones
It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems Continue Reading
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News
30 Sep 2013
Cloud computing drives infrastructure upgrade at service provider
IT services company Ardenta has implemented F5 network security to upgrade its infrastructure and offer cloud services Continue Reading
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News
25 Sep 2013
Google to rethink resilient networking following dual failure
In spite of running a dual redundant network, Google's Gmail system has had a major failure. Continue Reading
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Feature
24 Sep 2013
How Capgemini keeps its Merlin datacentre green and energy-efficient
Capgemini's Swindon-based Merlin datacentre is one of the most energy-efficient in the world. But what makes it green? Continue Reading
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Photo Story
23 Sep 2013
How Amadeus keeps travellers moving
Computer Weekly visits the Amadeus datacentre just outside Munich, which provides mission critical IT for the travel industry. Continue Reading