IT services and outsourcing

Gartner: Prepare for hybrid cloud pain

Hybrid clouds are set for a big fall as businesses feel the pain of implementation Continue Reading

By

• Cliff Saran, Managing Editor

John Linwood, BBC CTO, on the Olympics output and digitisation

The BBC’s chief technology officer John Linwood talks about managing record-breaking Olympics online viewing and the digital future of the BBC Continue Reading

The Olympics in technology stats

Computer Weekly takes a look at how we experienced “the most connected Games ever” with our round-up of key technology stats Continue Reading

By

• Kathleen Hall, TechTarget

NHS sees £100m reduction in exposure to CSC contracts

The Department for Health’s financial exposure to its contracts with troubled supplier CSC have decreased by £100m in just three months. Continue Reading

By

• Kathleen Hall, TechTarget

Facebook to launch virtual bingo in UK

Facebook is to launch a virtual bingo game in the UK that offers cash prizes Continue Reading

By

• Warwick Ashford, Senior analyst

Putting innovation on the outsourcing menu

Cliff Saran investigates what happens when systems integrators are asked to innovate Continue Reading

LinkedIn data breach costs more than $1m

LinkedIn says the forensic investigation and other recovery costs of the data breach in June could have topped $1m. Continue Reading

By

• Warwick Ashford, Senior analyst

Atos and Capita win £540m in controversial DWP disabilities testing contract

The Department for Work and Pensions (DWP) has been slammed by disabled charities for awarding £540m in contracts to Atos and Capita to test the eligibility of disabled people receiving benefits. Continue Reading

By

• Kathleen Hall, TechTarget

Lack of cloud standards and interoperability hinders cloud adoption

IT uses private cloud services to overcome data centre space/energy issues, but poor cloud standards lower cloud quality. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Samsung rejects Apple claim that it copied iPhone

Samsung has rejected Apple's claim that it copied the iPhone during the first court clash before a US jury Continue Reading

By

• Warwick Ashford, Senior analyst

Interview: Denise McDonagh, government G-cloud director

Denise McDonagh talks about the challenges of the G-cloud programme and how the government is reducing dependence on large outsourcers.  Continue Reading

UK public sector sales drive Steria growth

French outsourcer Steria has posted steady growth in the UK for its second quarter, driven by an improvement in public sector sales. Continue Reading

By

• Kathleen Hall, TechTarget

CGI sees profits fall 30% amid Logica takeover

CGI, the Canadian IT firm that is acquiring UK outsourcer Logica, has announced a fall in net income of 30% following the takeover announcement. Continue Reading

By

• Kathleen Hall, TechTarget

Special Report on Infosys

This 6 page special report from Computer Weekly gives you the key facts on Infosys, its strategy, products and services and financial performance. Continue Reading

Facebook share price falls after Q2 results announcement

Facebook shares fell 11% in after-hours trading on the NYSE to a record low of $23.94 after announcing second quarter financial results Continue Reading

By

• Warwick Ashford, Senior analyst

Customers urged to boycott CSC over CIA 'torture flights'

CSC customers are being urged to boycott the supplier over allegations that it took part in illegal CIA rendition flights in the US "war on terror" Continue Reading

By

• Mark Ballard

Eurozone crisis hits IT outsourcing

IT outsourcing contract values hit their lowest in five years as fears over the stability of the Euro restrain European business spending Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Buyer's Guide: Outsourcing

This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. Continue Reading

Businesses outsource IT for reasons other than cost

Cost-cutting is diminishing in importance as a reason to outsource IT, according to research of 630 contracts worth £14bn carried out by KPMG Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Skype works to fix privacy bug as instant messages leak

Internet telephony service Skype has confirmed that a bug in its software has been sending copies of instant messages to unintended recipients Continue Reading

By

• Warwick Ashford, Senior analyst

Olympics media centre set to become datacentre

The Olympics media centre looks set to become a datacentre after the London 2012 Games, with technology company iCITY one of two remaining bidders Continue Reading

By

• Kathleen Hall, TechTarget

Best practice in outsourcing security

The issues CIOs must consider in balancing security needs and budgetary constraints Continue Reading

By

• Warwick Ashford, Senior analyst

Outsourcing the problem of software security

This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle. Continue Reading

Facebook and Yahoo end patent battle with advertising partnership deal

Yahoo announces end to four-month Facebook patent battle with advertising partnership after Ross Levinsohn takes Yahoo CEO job Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft Office 365 for Education free for teachers

Microsoft launches Office 365 for Education, as Scottish Government commits to using the free cloud productivity suite. Continue Reading

By

• Kayleigh Bateman, Computer Weekly

The technology behind the Wimbledon tennis championships

We venture into the IBM bunker to see the IT operation behind the world's most famous tennis tournament. Continue Reading

By

• Bryan Glick, Editor in chief

Building a hybrid cloud on SaaS, PaaS and IaaS for IT efficiencies

IT pros looking to adopt a hybrid cloud based must strategise for security, IT standards and costs to make their cloud project successful. Continue Reading

By

• Hamish MacArthur, Macarthur Stroud International

Cambridge University turns to computer games to unlock secrets of the universe

Cambridge University is turning to technology developed for computer gaming to help it solve some of the fundamental problems of science Continue Reading

By

• Bill Goodwin, Computer Weekly

How technology is changing BPO

Karl Flinders discovers how IT has become central to the provision of outsourced business processes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT pros offer up their own cloud computing definitions

IT pros’ definition of cloud computing ranges from “a multi-tenant IT solution” to “virtualisation of virtualisation”. Here are a few from the Cloud Computing World Forum 2012. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Guide: Maximizing the Value of Cloud for Small-Medium Enterprises

This guide from the Open Group, helps small and medium sized companies take advantage of cloud computing to develop their business. Continue Reading

The cloud will move supercomputers into the mainstream

Cloud computing will move supercomputers out of the research labs into mainstream business, says Amazon Continue Reading

Shop Direct deploys software to automate business processes

Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department’s busy timetable Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud a game-changer for SMEs, says the Open Group

Cloud computing has huge potential for SMEs, but they need to look before they leap, says IT consortium the Open Group Continue Reading

By

• Bill Goodwin, Computer Weekly

2012: Will this be the year TPM finally comes of age?

Will 2012 be the year that TPM finally delivers on its potential to provide a hardware-based "root of trust" for enterprise information security? Continue Reading

By

• Warwick Ashford, Senior analyst

UK technology sector gets financial support

A US hi-tech investment bank with $20bn in assets has opened its first UK branch offering banking and loan services to the technology industry Continue Reading

By

• Warwick Ashford, Senior analyst

eHarmony, Last.fm join LinkedIn with password leaks

Online dating site eHarmony and Last.fm have joined LinkedIn with password leaks, as hackers focus on social networks Continue Reading

By

• Warwick Ashford, Senior analyst

Apple faces £1.43m fine in Australian 4G iPad case

Apple has agreed to pay a £1.43m fine for misleading Australians about the 4G capacity of its latest iPad in a case brought by the national consumer watchdog Continue Reading

Microsoft launches support for Linux on Windows Azure

Microsoft’s cloud platform Windows Azure now supports Linux-based operating systems and languages such as Python and PHP. It includes IaaS capabilities to build hybrid cloud. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Nasdaq offers $40m compensation for Facebook confusion

The Nasdaq stock exchange in New York is to pay $40m compensation for technical problems that caused confusion on Facebook's first day of share trading Continue Reading

By

• Warwick Ashford, Senior analyst

Inadequate financial reporting holds firms back

Businesses admit difficulties in controlling data quality when reporting financial results as finance executives complain of stress as a result Continue Reading

Facebook shares drop over 10% in second day of trade

Facebook shares have fallen below the initial public offering price of $38 in their second day of trading in New York Continue Reading

By

• Warwick Ashford, Senior analyst

How high performance computing could make Marussia F1 champion

We take a tour of the Marussia F1 Team's base in Banbury to see how HPC technology is helping the Formula 1 team competitive but on a budget. Continue Reading

By

• Jennifer Scott, TechTarget

Guidebook: Oracle Cloud Services

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. Continue Reading

VMware updates vFabric Suite for cloud automation: News roundup

VMware ‘s launch of vFabric Suite 5.1 for cloud automation, Equinix’s acquisition of a colo service provider and UK SMEs’ cloud adoption are this week’s highlights. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

London 2012 Olympic Games IT enters final test

The Atos team controlling the IT for the London 2012 Olympic Games are recreating the environment for a final test before systems go live Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Huawei wins managed services contract for O2 network

Chinese telecoms firm Huawei is hired by O2 parent Telefónica to plan and maintain its mobile network in the UK Continue Reading

By

• Jennifer Scott, TechTarget

Cloud: Scaling to succeed in new business models

High-tech companies face challenges keeping pace with new cloud-based business models, this study from Accenture reveals. Continue Reading

Indian IT services firm Infosys opens UK apprenticeship scheme

Indian IT services firm Infosys is to offer UK apprenticeship places with the National Apprenticeship Scheme (NAS) over the next five years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Using automation, self-service provisioning to build a private cloud

IT pros that recognise cloud computing benefits want to build one behind closed doors. But a private cloud requires automation, self-service provisioning and management planning. Continue Reading

By

• Daniel Eason, Contributor

Why the public sector is turning to multi-sourcing

Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity. Continue Reading

By

• Sarah Burnett, NelsonHall

CW Special report on Capita

Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading

Five trends that will affect your cloud strategy

Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities. Continue Reading

How global recruitment company runs IT with one in-house worker

Recruitment services company Alexander Mann Solutions is harnessing cloud computing and expanding nearshore IT services to support a one-man internal IT department. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

G-Cloud cost £4.93m to set up, says Maude

The government’s G-Cloud programme and CloudStore cost £4.93m to set up, Cabinet Office minister Francis Maude said in response to a parliamentary question. Continue Reading

By

• Kathleen Hall, TechTarget

Government launches MyCSP mutual project

The government has launched the first of a planned series of mutuals which take public services and split the ownership between government, staff and private sector. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amazon results demonstrate commitment to cloud

Amazon's AWS cloud business made $500m in sales in the first quarter of 2012, comprising 3.79% of Amazon's Q1 business Continue Reading

Infosec 2012: Cloud enables security expertise for SME

Small and medium enterprises (SMEs) typically face the same threats as bigger organisations, but lack the same level of expertise and other security resources. Continue Reading

By

• Warwick Ashford, Senior analyst

Special report on Capita

This independent report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading

Outsourcing in the UK slows down in early 2012

Outsourcing in the UK has slowed considerably in the first three months of 2012 with the value of contracts signed falling well below last year. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Windows Azure tutorial Part 1: Set up and manage subscriptions

Wondering how to set up a Windows Azure subscription? This Windows Azure tutorial has all the information to help you create and manage the subscription. Continue Reading

By

• Saranya Sriram

HP losing grip of EDS’s Ministry of Defence contract

HP’s grip on a flagship Ministry of Defence contract could be weakening after CSC took over a key outsourcing deal. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Special Report on IBM

This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, and the services it offers. Continue Reading

Free tool measures how 'green' your data centre is: News roundup

A free tool to measure data centre energy efficiency; Citrix’s open cloud strategy with its CloudStack platform and Dell’s acquisition of Wyse are this week’s news highlights. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Atos completes first live software rehearsal for London 2012 Olympics

Atos has completed the first live rehearsal of IT, communications, media, sports and security systems for the London 2012 Olympics Continue Reading

Facebook counter sues Yahoo in escalating patent war

Facebook is counter suing Yahoo in an escalating patent battle between the rival social networking firms Continue Reading

By

• Warwick Ashford, Senior analyst

Global lessons in eHealth implementation

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. Continue Reading

How the cloud found Mitchells & Butlers

The cloud was found to be a good fit for hospitality company Mitchells & Butlers after it approached IT providers with a set of outcomes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK business fears impact of new EU data protection framework

More than half of senior UK IT managers in large enterprises believe the proposed new EU data protection framework will cost their business more money, a survey has revealed Continue Reading

By

• Warwick Ashford, Senior analyst

IT service management: The only way is ethics

It is now very common for professional bodies and membership organisations to have codes of ethics and standards of conduct. Continue Reading

By

• Matthew Burrows

Retail and insurance lead two-speed IT spending

More IT-based businesses are starting with greater investment in IT after the slowdown, but with lopsided demand as businesses increase spending at different rates Continue Reading

Yahoo investors still unhappy despite board appointments

Yahoo has appointed three directors to its board in a bid to turn the struggling internet company around and increase shareholder value Continue Reading

By

• Warwick Ashford, Senior analyst

Department for Work and Pensions outsources IT for universal credit welfare to India

The government is outsourcing IT development for the universal credit welfare programme to India despite promises to keep data projects in the UK Continue Reading

By

• Warwick Ashford, Senior analyst

Information management: lessons from the public sector

Freeform Dynamics identifies the lessons organisations can learn from the public sector's approach to information management Continue Reading

By

• Martha Bennett, Forrester Research Inc.

Google Chrome more popular than Microsoft Internet Explorer

Google Chrome use overtook Microsoft Internet Explorer last weekend, according to figures from web analytics company StatCounter Continue Reading

By

• Warwick Ashford, Senior analyst

O2 automation cuts offshore dependence and saves millions

O2 is automating business processes to reduce the cost of back office operations and cut its reliance on offshore recruitment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EDF signs £100m datacentre deal with Atos

Energy company EDF has signed a £100m 10-year deal with outsourcing provider Atos for datacentre services Continue Reading

By

• Kathleen Hall, TechTarget

Highland council Fujitsu IT services deal still problematic

A £70m IT services contract, signed by the Highland Council in Scotland with Fujitsu, is causing friction as the sitting council and the opposition unite in protest at the contract's failure to ... Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Capgemini takes on Rolls Royce service integration role

Rolls Royce has awarded Capgemini a contract to manage its new multi-sourced strategy as it moves away from sourcing everything from HP. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Buyer's Guide: Server Virtualisation

This Computer Weekly buyer’s guide to server virtualisation looks at the potential barriers to successful virtualisation and how they can be overcome. Continue Reading

Global Sourcing Trends in 2012

The latest IT outsourcing trends from global law firm Morrison & Foerster. Continue Reading

Gartner: Best practices in virtualisation

Philip Dawson, Gartner VP offers best practice advice for organisations looking to virtualise their IT infrastructure. Continue Reading

Cloud and big data to drive BPO benefits

Cloud computing and business analytics are set to inject new life into the business process outsourcing (BPO) sector. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Systems integrators 'charge more in paperwork than SMEs do in delivery’

A systems integrator asked for more money from the government for an IT product proposal than an SME was able to deliver the actual service for. Continue Reading

By

• Kathleen Hall, TechTarget

SAP boosts ByDesign ecosystem to support small business customisation

SAP is rolling out a partner programme for its ByDesign cloud-based product, to simplify implementation in SMEs Continue Reading

Yahoo plans another round of job cuts

Yahoo is planning another round of redundancies as it continues to struggle with competition from rivals Google and Facebook Continue Reading

By

• Warwick Ashford, Senior analyst

NHS trusts to be freed from CSC contract commitments

The Department of Health has proposed a deal with CSC to release trusts in the National Programme for IT from their contractual obligations to use software from the troubled supplier. Continue Reading

By

• Kathleen Hall, TechTarget

Somerset Council to bring Southwest One services back in house

Somerset County Council is seeking to bring key services back in house from Southwest One , the troubled joint-venture it created with IBM in 2007. Continue Reading

By

• Mark Ballard

The cloud: time for delivery

This report clears up the confusion around cloud, which stems directly from the muddling together of two vastly different perspectives on cloud services. Continue Reading

The mindset of the chief information officer

This study evaluates the leadership role that chief information officers perform in helping their organisations achieve their commercial goals. Continue Reading

Does the PSN need to happen before the cloud?

The deployment of public services networks (PSN) will need to happen before widespread uptake of CloudStore services occur, IT heads said at a roundtable meeting. Continue Reading

By

• Kathleen Hall, TechTarget

IT service buyers cautious but no panic

Economic uncertainty has led to less demand for IT services but panic has not set in as Western IT services firms report modest growth. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment

This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups. Continue Reading

Podcast interview: Stephen Glen, WorkIT on hosting and private clouds

Stephen Glen, software architecture engineer at retail intelligence firm WorkIT, discusses hosting and cloud computing. Continue Reading

By

• Cliff Saran, Managing Editor

Trust and security in the cloud

Increasing interest from IT management in SaaS is focusing the spotlight once again on cloud security. This study investigates those concerns. Continue Reading

Government launches CloudStore and names G-Cloud suppliers

The government has launched its CloudStore, a catalogue of 1,700 cloud-based, pre-approved IT services now available for the public sector to buy. Continue Reading

By

• Kathleen Hall, TechTarget

Capgemini sales jump 11% in 2011 as growth continues in 2012

IT services provider Capgemini increased its sales by over 11% in 2011 as high demand at the end of last year continued into 2012 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Rob Fraser, IT director, Sainsbury’s

Sainsbury’s IT chief talks about why in-house IT works better than outsourcing and how to double revenue without doubling IT spend. Continue Reading

By

• Kathleen Hall, TechTarget

More than half of government projects behind schedule

More than half of major government projects are behind schedule, according to the head of Whitehall's Major Projects Authority. Continue Reading

By

• Kathleen Hall, TechTarget

Buyer's Guide: Optimising networks for cloud computing and virtualisation

This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs need to consider for their networking strategies. Continue Reading