IT services and outsourcing
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E-Zine
03 Sep 2024
The politics of techno-refusal
In this week’s Computer Weekly, we learn about the politics of techno-refusal and the lessons to be learned from a group of IT workers who spent the early 1980s sabotaging tech infrastructure. Following the controversy around Broadcom’s purchase of VMware, we examine some alternative virtualisation solutions. And our latest buyer’s guide looks at the state of software-defined wide-area networking. Read the issue now. Continue Reading
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News
02 Sep 2024
UK and Ukraine digital trade deal comes into force
The UK eases access to the deep tech startup community in Ukraine through digital-only agreement Continue Reading
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E-Zine
03 Jul 2013
Renegotiating services contracts
As European businesses push to get more from existing IT services providers, renegotiations are common for improving contracts. But business and delivery models emerge and evolve quickly, meaning organisations that focus solely on cost could be missing out on other benefits which could prove of greater use – such as more transparent contracts to give the CIO a better view across the IT operation. CW Europe’s IT services editor explores whether businesses could be missing out by focusing on cost alone. Continue Reading
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News
01 Jul 2013
Scottish police outsource system to Accenture
Scottish Police Authority and Police Scotland have chosen Accenture to maintain its i6 administration system after two-year tendering process Continue Reading
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News
27 Jun 2013
How BP made its IT future-ready with a hybrid cloud infrastructure
BP bridged its cloud gap with a cautious and calculated approach using a mix of private cloud, public cloud and in-house IT infrastructure Continue Reading
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News
26 Jun 2013
Encrypting enterprises miss out on cloud benefits
Enterprises sending encrypted data to the cloud are missing out on some of the greatest benefits of cloud computing, says Thales e-Security Continue Reading
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News
25 Jun 2013
Oracle offers enterprise software on Azure and Hyper-V
Microsoft and Oracle form an alliance to enable Oracle software to run on Hyper-V and Windows Azure infrastructure Continue Reading
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News
19 Jun 2013
HR technology booming as businesses turn to the cloud
Over the next 18 months, 60% of companies plan to roll out HR technology solutions, says analyst group Bersin by Deloitte. Continue Reading
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News
17 Jun 2013
Startup profile: Growth Intelligence
Growth Intelligence is a technology startup offering a software-as-a-service (SaaS) product to B2B corporations wanting to search for sales leads. Continue Reading
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News
17 Jun 2013
IT departments to shrink dramatically within five years as cloud takes over
IT professionals will need to rethink their careers as corporate IT departments undergo a radical restructuring over the next five years Continue Reading
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News
12 Jun 2013
Senior judge hears Barnet Council outsourcing challenge
The second most senior judge in England and Wales will hear a legal challenge against Barnet Council’s outsourcing programme Continue Reading
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News
10 Jun 2013
Can Dell survive in the cloud era despite killing its public cloud offering?
Dell has ditched its public cloud IaaS in favour of partner cloud programme. But will the strategy help secure its future in the cloud era? Continue Reading
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News
03 Jun 2013
Universal Credit will cost taxpayers £12.8bn
The government’s review of major projects revealed the flagship Universal Credit programme will cost nearly six times more than previously billed Continue Reading
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News
29 May 2013
ARI uses HANA to power self-service BI for fleet management
ARI, the leasing and fleet management business, has used SAP HANA to boost business intelligence (BI) and predictive analytics Continue Reading
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News
29 May 2013
UK cloud firm Iomart sees annual profits soar by 56%
Cloud computing company Iomart has reported a pre-tax profit up 56% to £10.7m for the year ending March 2013 Continue Reading
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News
24 May 2013
Eurovision Song Contest app built and delivered via Google's cloud platform
Service providers Scalr and Grandcentrix used Google Compute Engine to build the app for the second largest television event Continue Reading
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News
23 May 2013
UCL turns to private cloud to solve its data storage woes
University College London is building a storage infrastructure in the cloud that will scale up to 100PB Continue Reading
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News
23 May 2013
Million Pound Startup competition launches to attract worldwide companies to London
Million Pound Startup – a global competition to bring tech companies to London’s Tech City – has launched today Continue Reading
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News
22 May 2013
O2 questions CWU redundancy claims as union threatens action
Mobile operator O2 questions Communication Workers Union (CWU) claim of 600 redundancies in outsourcing deal with Capita Continue Reading
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News
21 May 2013
O2 selects Capita for 10-year customer service outsource
Mobile operator O2 is outsourcing management of its customer services centres to Capita in a 10-year deal expected to be worth about £1.2bn Continue Reading
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Feature
13 May 2013
Workplace IT services in flux: wherever, whenever, whatever
Enterprise computing is in upheaval as the emphasis shifts towards automation and user-device provision. Continue Reading
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News
10 May 2013
CIO Interview: Graeme Hackland, CIO, Lotus F1 Team
Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track Continue Reading
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News
08 May 2013
Domino’s Pizza plans to move web services to the cloud
After using cloud for testing and development apps, Domino’s Pizza is now looking to move its web services to the cloud Continue Reading
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News
08 May 2013
SAP readies the Hana-powered enterprise cloud
SAP is making its Hana in-memory database available as a hosted service to power enterprise applications Continue Reading
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News
08 May 2013
Adobe moves to cloud-based subscription model
Adobe has announced that it is to introduce a cloud-based subscription model for popular applications, including Photoshop Continue Reading
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News
07 May 2013
Procter & Gamble could follow General Motors’ move in-house
US manufacturing giant Procter & Gamble is reportedly considering moving outsourced work in-house Continue Reading
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News
07 May 2013
SME Arcus brings AWS IaaS and PaaS to public sector with G-Cloud
UK SME Arcus Global has become the first certified Amazon Web Services reseller on the government’s third G-Cloud framework Continue Reading
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News
07 May 2013
Salesforce.com targets communities
Salesforce.com says it wants to address communities with its software as a service (SaaS) platform Continue Reading
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News
03 May 2013
95% of local councils share services
Hundreds of local councils are sharing services as government cuts force them to fund new ways of providing services Continue Reading
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News
02 May 2013
Report into Post Office Horizon system expected in July
The findings of an independent investigation into the Post Office's Horizon accounting system are expected to be published in July Continue Reading
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Opinion
01 May 2013
The Great Deverticalisation – part 5: Mind the GaaP
Politicians and government have the opportunity, through the power of open platforms, to take the lead in creating modern public services Continue Reading
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News
24 Apr 2013
ISG Outsourcing Index (EMEA)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. Continue Reading
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News
18 Apr 2013
Opinion split on whether to offshore IT to China
Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option Continue Reading
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News
15 Apr 2013
Case study: London's Olympic network from BT
After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012 Continue Reading
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Opinion
05 Apr 2013
The Great Deverticalisation - part 4: The role of the private sector
Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading
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E-Zine
02 Apr 2013
Flying easyJet in the cloud
It’s been a few months since the European Commission announced its new strategy for unleashing the potential of cloud computing in Europe. So how are we doing? In this issue of CW Europe we explore how to best exploit the benefits of the cloud in Europe. Specifically examining how easyJet aligned the cloud with its business. Continue Reading
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News
02 Apr 2013
Scottish IT and digital businesses look elsewhere due to skills shortage
Scottish IT and digital businesses are struggling to fill job vacancies with over half recruiting from outside Scotland, according to ScotlandIS Continue Reading
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News
26 Mar 2013
Southern Water contracts TCS for transformation
Southern Water is transforming customer service and revenue management through IT services from Tata Consultancy Services Continue Reading
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News
21 Mar 2013
Farewell to Logica brand as CGI completes UK integration
The Logica brand will disappear next week as buyer CGI migrates the services supplier's UK IT to CGI's own global system Continue Reading
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Opinion
15 Mar 2013
The Great Deverticalisation - part 3: New skills and structures in the public sector
Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading
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News
12 Mar 2013
Warwickshire Council adopts Gmail
Warwickshire County Council is to complete a full Gmail roll-out across its 4,500 users next month, in a move that will deliver £250,000 in savings Continue Reading
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News
11 Mar 2013
Majestic Wine swaps Microsoft for Intershop in ecommerce refresh
Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system. Continue Reading
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News
11 Mar 2013
AstraZeneca opts for co-operation after IBM falls out
AstraZeneca has changed its approach to outsourcing to encourage co-operation with suppliers after its deal with IBM failed to deliver Continue Reading
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News
05 Mar 2013
Enterprise Security Architecture – an outsourcer's view
Alan Jenkins, chief security officer of outsourcing specialist, T Systems, explains the company's approach to enterprise security architecture. Continue Reading
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News
04 Mar 2013
Logicalis saves 2e2's UK managed services arm
Logicalis has taken over the European business of defunct IT services supplier 2e2, which went bust in January 2013, owing millions to creditors Continue Reading
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News
26 Feb 2013
Fifth of all IT services firms could disappear by 2014, says Gartner
Up to 20 of the world’s top 100 IT service providers could disappear by 2014 because of the tough economic conditions, says Gartner Continue Reading
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News
26 Feb 2013
CW Special Report on Cognizant
This 7 page special report from Computer Weekly gives you the facts on Cognizant, its strategy, products and services and financial performance. Continue Reading
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News
24 Feb 2013
Universal Credit has the hallmarks of another IT failure
Charities, housing associations and consultancies have warned that the Department for Work and Pensions’ £2.2bn Universal Credit programme has all the hallmarks of another public sector IT disaster. Continue Reading
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News
22 Feb 2013
Tesco to host private cloud infrastructure within its internal datacentres
Tesco will run a private cloud infrastructure from its internal datacentre to host its website and retail related apps Continue Reading
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News
20 Feb 2013
British businesses are not making most of the cloud, study shows
British businesses have yet to make the most of cloud computing services because many are hesitant to adopt it Continue Reading
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News
20 Feb 2013
Action for Children takes fundraising to the cloud with Rackspace
Charity Action for Children has overcome its website traffic issues and has saved costs by using Rackspace cloud Continue Reading
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News
15 Feb 2013
Bad outsourcing decisions cause 63% of data breaches
Bad outsourcing decisions nearly two-thirds of data breaches investigated by security firm Trustwave in the past year Continue Reading
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News
15 Feb 2013
IT budgets to grow in 2013 as economy bumps along
UK IT departments are planning to spend more on IT in 2013 despite the downturn, a worldwide survey of IT managers has revealed Continue Reading
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Photo Story
13 Feb 2013
European IT services spending priorities 2013
Find out the results of TechTarget's 2013 European services purchase intentions survey. Continue Reading
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Feature
12 Feb 2013
In-house tape vs cloud archiving: What are the pros and cons?
Have cloud archiving services reached a tipping point that makes them cheaper and easier to manage than in-house tape archives? Continue Reading
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News
11 Feb 2013
CIO interview: David Matthewman, CIO, Open University
Three years after joining the Open University, CIO David Matthewman continues to push a strategic programme to deliver value and innovation Continue Reading
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News
05 Feb 2013
Totaljobs hires public cloud services for agility, better performance
Totaljobs Group, the recruiter that runs Totaljobs.com, adopts AWS public cloud to improve IT performance and have an agile infrastructure Continue Reading
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Feature
04 Feb 2013
How 3D printing impacts manufacturing
With the ability to create on-demand specialist tools, any initial investment in 3D printing technology could quickly pay for itself. Continue Reading
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News
31 Jan 2013
Capacity management most underestimated cloud problem
Capacity management is the most underestimated problem of cloud computing, says Morgan Stanley strategy director Evangelos Kotsovinos Continue Reading
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News
31 Jan 2013
EasyJet lifts off with Azure seat bookings
The Azure cloud has allowed Easyjet to enable web site and mobile users to check seat availability Continue Reading
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Opinion
30 Jan 2013
The great deverticalisation – part 1: the street
Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading
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News
30 Jan 2013
Amazon sales soar in 2012
Amazon sales rose 27% to $61bn (£39bn) in its 2012 results and 22% in its 2012 fourth quarter revenues to $21.27bn, compared with 2011 Continue Reading
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News
29 Jan 2013
Windsor and Maidenhead council migrates services to cloud
Windsor and Maidenhead borough council will migrate critical services such as childcare, benefits and transport services to the cloud by 2014 Continue Reading
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News
28 Jan 2013
Enterprises bringing data back in-house for more flexibility, shows study
European enterprises are improving their internal datacentres and storing data in-house rather than on the external cloud Continue Reading
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News
22 Jan 2013
National Rail Enquiries puts web services on the public cloud
National Rail Enquiries is migrating applications that power its home page, online journey planner service and real-time service updates on to AWS cloud Continue Reading
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News
21 Jan 2013
Interview: Alan Clark, chairman, OpenStack Foundation
Alan Clark, chairman of the board of the OpenStack Foundation, talks to Computer Weekly about the future of cloud and the role of open source Continue Reading
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News
21 Jan 2013
UK will be 33,300 short of IT workers by 2050, finds research
The UK will be short of 33,300 IT workers in 2050 as a result of a skills shortage, an ageing workforce and a restrictive migration policy Continue Reading
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Feature
18 Jan 2013
GE uses big data to power machine services business
GE, one of the UK's largest manufacturers, is using big data analytics with data generated from machine sensors to predict maintenance needs Continue Reading
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News
16 Jan 2013
Post Office wants to get to bottom of IT system allegations
A system that set out to modernise the Post Office in 1996 is under the spotlight after claims that Horizon accounting system is error prone Continue Reading
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Feature
14 Jan 2013
The limitations of traditional SaaS integration approaches
Time and budget constraints are forcing many organisations to rethink their integration strategy and find a well-aligned solution Continue Reading
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News
11 Jan 2013
NATS says BI key to five-year investment plan
The UK’s air traffic control business NATS will make business intelligence (BI) a priority investment over the next five years Continue Reading
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News
09 Jan 2013
IT contractors seek to fill skills gap left by public sector cuts
IT contractors are increasingly confident about job opportunities in the public sector due to reductions in the civil service's head count, finds research Continue Reading
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News
09 Jan 2013
UK Border Agency tenders for security systems
The UK Border Agency (UKBA) and Border Force is tendering for an integrated border security system Continue Reading
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News
08 Jan 2013
VoIP awareness up but user numbers remain low
A report from Ofcom claims four in five consumers know what voice over internet protocol (VoIP) is, but just 29% use the technology Continue Reading
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News
08 Jan 2013
MPs slam the award of government contracts to tax-avoiding IT firms
MPs allege that Accenture used revenue from its deal with HMRC to reduce its tax bill Continue Reading
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E-Zine
07 Jan 2013
IT spending to rise in 2013
Find out what analysts are predicting for technology in Europe this year, including changes in budgets and how companies can reduce costs and improve sustainability. Continue Reading
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News
07 Jan 2013
Parliamentary commission calls for electrified banking ring fence
A parliamentary report on plans to separate retail and investment banking calls for legislation to prevent breaches of the ring fence Continue Reading
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Feature
07 Jan 2013
How to integrate SaaS with your local business systems
As software as a service matures, CIOs need to look at how well cloud-based products integrate with existing on-premise systems Continue Reading
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News
03 Jan 2013
Immigrants wrongly told to leave UK due to inaccurate data
Some immigrants have been accidentally contacted by Capita and told to leave the UK as a result of inaccurate data used in a government push to remove thousands of illegal immigrants Continue Reading
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News
24 Dec 2012
Top 10 IT outsourcing stories of 2012
Research into the UK outsourcing sector in 2010 found that 7.4% of the UK’s total production came from outsourcing, and about a third of that – some £38.7bn – was IT outsourcing Continue Reading
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News
19 Dec 2012
Unilever ramps up social networking for recruitment
Unilever has agreed a five-year HR BPO contract with Accenture that will expand the manufacturer’s recruitment activity into social networking Continue Reading
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Feature
17 Dec 2012
Amazon: Gold standard of the cloud?
Amazon Web Services is the benchmark for cloud in the enterprise but can it handle the challenge of federated cloud services? Continue Reading
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Blog Post
17 Dec 2012
How data analytics can unlock value in BPO
BPO used to be about cutting costs. But today, through the use of technology, much more can be gained by outsourcing a process. The ability to collect and analyses the massive volumes of data ... Continue Reading
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News
13 Dec 2012
Liam Maxwell named as first government chief technology officer
Liam Maxwell becomes the first Whitehall CTO, in the latest stage of a major shake-up of the government IT leadership organisation Continue Reading
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News
12 Dec 2012
Free tool that tracks costs of AWS, Azure and Rackspace public clouds launched
Apptio has launched Cloud Express, a free tool that allows enterprises to track the utilisation rate and costs of AWS, Azure and Rackspace public clouds Continue Reading
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News
12 Dec 2012
Low-level tasks eat up 30% of IT departments' time, report reveals
IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work Continue Reading
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News
06 Dec 2012
MPs call for wider promotion of mutuals beyond Whitehall
Mutuals need to be effectively promoted across the whole public sector, not just Whitehall, say MPs Continue Reading
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News
06 Dec 2012
VMworld Europe Case Study: Bull SAS
Bull SAS collaborated with suppliers to build a private cloud platform capable of keeping sensitive data secure. Continue Reading
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News
06 Dec 2012
VMworld Europe Case Study: DER Deutsches Reisebüro
A Germany travel agent gained control of its IT and increased its profits after implementing a desk top virtualisation project. Continue Reading
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News
06 Dec 2012
VMWorld Case Study: Catalent Pharma Solutions
A robust virtulisation, back-up and disaster recovery plan, helped Catalent Pharma Solutions survive an earthquake, tsunami and a fire in 2011. Continue Reading
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News
06 Dec 2012
VMworld Europe Case Study: Colt Technology
Managed service provider Colt designed and rolled out a scalable, cloud-hosted desktop virtualisation project that is reaping benefits for local councils. Continue Reading
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News
03 Dec 2012
CW Buyer's Guide: infrastructure on demand
This 10 page Computer Weekly Buyer's Guide offers advice for organisations looking at infrastructure on demand in the cloud. Continue Reading
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News
30 Nov 2012
G-Cloud success depends on champions and a change in attitude
G-Cloud director Denise McDonagh has called for public sector champions to push forward adoption of the service. Continue Reading
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News
28 Nov 2012
Capita set to win £1.7bn Staffordshire outsourcing deal
Capita has been named preferred bidder in an educational support services joint venture with Staffordshire County Council, in a deal worth £1.7bn over 20 years. Continue Reading
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News
27 Nov 2012
Google pushes infrastructure-as-a-service into Europe
Google is expanding its infrastructure as a service (IaaS) cloud computing platform into Europe and cutting storage prices by 20% Continue Reading
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Photo Story
26 Nov 2012
Infrastructure as a Service on Windows Azure
Microsoft’s Azure cloud was conceived as an abstracted platform for applications. It now offers infrastructure as a service. Continue Reading
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News
20 Nov 2012
Cloud computing IT outsourcing contracts triple
Global IT outsourcing deals with a cloud computing element have tripled in number since 2010, according to Information Services Group (ISG) Continue Reading
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News
16 Nov 2012
Government wants suppliers to reveal UK taxes
Government officials are considering the viability of ordering suppliers bidding for contracts to disclose the tax they pay relative to UK sales Continue Reading
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News
16 Nov 2012
London Stock Exchange technology sales up
The growth of the London Stock Exchange’s MillenniumIT software has outstripped the wider business, with a 19% increase in sales of its trading software Continue Reading
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News
08 Nov 2012
Oracle buys cloud services provider Instantis
Oracle is buying Instantis, a cloud and on-premise project portfolio management company, to boost its cloud portfolio Continue Reading
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News
08 Nov 2012
Capgemini reduces consultancy charges
Capgemini has lowered pricing in its consulting and local professional services businesses, according to its latest quarter results. Continue Reading
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News
06 Nov 2012
Gartner Symposium: RBS emulates Amazon with private cloud
Royal Bank of Scotland has developed a private cloud to support its application development process, using Amazon best practices Continue Reading