IT services and outsourcing
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News
26 Apr 2024
Post Office scheme was a ‘charade’ that never intended for large compensation pay-outs
The Post Office established a scheme to compensate subpostmasters affected by tech faults, but it was just a ‘charade’, says Public Inquiry KC Continue Reading
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News
24 Apr 2024
AI firm saves a million in shift to Pure FlashBlade shared storage
AI consultancy Crater Labs spent vast amounts of time managing server-attached drives to ensure GPUs were saturated. A shift to all-flash Pure Storage slashed that to almost zero Continue Reading
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Feature
11 Dec 2014
The state of mobile back end as a service
Common mobile application services are increasingly being hosted on central back-end servers – but what does that mean for the enterprise? Continue Reading
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News
11 Dec 2014
CIO interview: Sarah Leslie, CIO, Iglo Foods Group
Sarah Leslie, CIO at Birds Eye manufacturer Iglo Foods Group, is focused on delivering simplified and standardised IT systems Continue Reading
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News
02 Dec 2014
HP is ‘coming back strong’, says CEO Meg Whitman
At the HP Discover event in Barcelona, CEO Meg Whitman addressed the future for customers following HP's split into two businesses Continue Reading
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News
02 Dec 2014
Danske Bank latest to take offshore IT in-house
Danske Bank is the latest company to transform its offshore IT strategy by setting up a captive centre in India next year Continue Reading
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News
01 Dec 2014
ABN Amro re-signs IBM for 10-year, multibillion-euro IT contract
ABN Amro has extended its multibillion-euro outsourcing deal with IBM by another 10 years Continue Reading
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News
01 Dec 2014
CIO interview: Kevin Cunnington, director general of digital transformation, DWP
Kevin Cunnington is responsible for making the Universal Credit IT system work - while leading the DWP's digital transformation Continue Reading
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
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News
27 Nov 2014
How resilient is the public cloud?
The recent downtime that affected some Azure services following an update illustrates the precarious balance CIOs face in the cloud era Continue Reading
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Opinion
26 Nov 2014
Germany and the UK - Europe’s technology pioneers
Stephen Georgiadis, managing director at investment bank Altium, explores the thriving technology sectors in the UK and Germany Continue Reading
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News
26 Nov 2014
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading
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News
24 Nov 2014
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading
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News
24 Nov 2014
Finance regulators overlook offshoring in RBS IT failure statements
UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS Continue Reading
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News
21 Nov 2014
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading
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News
18 Nov 2014
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading
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News
17 Nov 2014
Can Microsoft change its spots?
Since Satya Nadella took over as CEO of Microsoft, the company has become steadily more open and cross-platform Continue Reading
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News
17 Nov 2014
Tech Mahindra backs Milton Keynes smart city project
Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks Continue Reading
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News
17 Nov 2014
CIO success is all about winning friends and influencing people
If Gartner’s predictions are true, CIO working practices have to change to keep IT relevant Continue Reading
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News
14 Nov 2014
Johnson & Johnson turns to AWS for hybrid cloud and borderless datacentre
Johnson & Johnson adopted Amazon Web Services to develop its hybrid IT strategy, its CTO told the AWS re:Invent 2014 conference Continue Reading
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Opinion
13 Nov 2014
Revolutionising digital public service delivery
Public sectors across the world are attempting a transition away from closed, top-down, bureaucratic, and paper-based transactional models Continue Reading
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News
13 Nov 2014
AWS launches Aurora cloud-based relational database engine
AWS launches an open-source relational database engine called Aurora at its re:Invent 2014 cloud conference Continue Reading
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News
11 Nov 2014
What to expect from AWS re:Invent 2014
Amazon is all set to unveil new services and features at its AWS re:Invent 2014 Continue Reading
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News
11 Nov 2014
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos Continue Reading
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
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News
07 Nov 2014
Ofcom launches initiative to plug SMEs' lack of confidence in communications services
Regulator Ofcom launches online portal to help business owners exploit commercial communications services Continue Reading
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News
07 Nov 2014
Police forces use private cloud to access Holmes database
Police forces across the UK will access the Holmes major investigation system via a private cloud service Continue Reading
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News
06 Nov 2014
ITN deploys wireless transmission technology for breaking news
ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London Continue Reading
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News
06 Nov 2014
Southampton university fuels research with IBM Watson analytics
The University of Southampton has begun a far-reaching initiative to redefine the future of research powered by IBM Watson analytics Continue Reading
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News
05 Nov 2014
CIO interview: Glenn Murphy, London & Capital
Asset-management firm London & Capital shifts its focus to systems that add business value, says CIO Glenn Murphy Continue Reading
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News
05 Nov 2014
Interview: The IT powering animated movie-making
Video special effects require similar processing to oil and gas, but lack the budget, says head of technology at Illumination Mac Guff, Bruno Mahe Continue Reading
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News
04 Nov 2014
Google joins enterprise cloud battle with additions to its cloud platform
Google made a raft of announcements at its GCP Live event, including enhancements to its networking stack and storage price drops Continue Reading
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News
30 Oct 2014
Firms at serious risk of data loss through file sharing, study shows
Businesses are at serious risk of data loss and compliance violations due to risky file-sharing practices, a study has shown Continue Reading
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Feature
30 Oct 2014
Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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News
29 Oct 2014
Home Office appeals against $300m Raytheon payment in e-Borders dispute
The Home Office has appealed against a decision to award $300m to Raytheon over the cancellation of its e-Borders contract Continue Reading
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News
29 Oct 2014
Tackling bloatware in the age of cloud-based apps
Microsoft Office general manager Julia White on Office 365 security and making cloud apps easier for users Continue Reading
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News
29 Oct 2014
HMRC to save £200m per year by scrapping Aspire outsourcing deal
HM Revenue & Customs (HMRC) expects to save over £200m a year by moving away from its Aspire IT outsourcing contract in June 2017 Continue Reading
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News
27 Oct 2014
Cloud providers rush to build European datacentres over data sovereignty
Cloud providers IBM and Google build datacentres in the EU as enterprises insist on keeping their data in Europe Continue Reading
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News
27 Oct 2014
CIO interview: David Johnstone of Martin Currie Investment Management
The head of solutions management at the asset management firm discusses IT projects and the changing role of IT leaders Continue Reading
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News
23 Oct 2014
BBC takes iPlayer video production to AWS cloud to beat bottleneck and storage woes
Having run Video Factory on AWS for over a year, BBC's Robert Shield explains how he overcame iPlayer bottleneck and availability challenges Continue Reading
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News
22 Oct 2014
De Beers transforms global IT infrastructure in outsourcing deal with HCL
South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services Continue Reading
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Feature
22 Oct 2014
Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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News
17 Oct 2014
Local government outsourcing shrinks workforce 35%
The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing Continue Reading
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News
17 Oct 2014
Google shares down on mixed third quarter results
Google's share price dipped around 3% in response to mixed financial results for the third quarter Continue Reading
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Photo Story
17 Oct 2014
Making waves at Dreamforce 2014
Love him or hate him, Salesforce.com CEO Marc Benioff draws a crowd. This is a cloud software company with an increasing focus on application development Continue Reading
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Feature
15 Oct 2014
Cloud, frozen pizza model and the immutable infrastructure
The architecture pattern for immutable infrastructure is based on the made-to-order pizza model Continue Reading
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News
15 Oct 2014
CIOs fear poor cloud investment is making businesses uncompetitive
CIOs and CFOs fear their enterprises are missing revenue opportunities due to poor cloud strategies Continue Reading
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E-Zine
13 Oct 2014
Why has HP split?
In this week’s Computer Weekly, HP has announced plans to split the company in two – we look at the reasons and assess the future prospects for the IT giant. We examine the best practice in security policy to support a bring your own device (BYOD) scheme for staff mobile technology. And we find out how one company moved its entire datacentre from Berlin to London. Read the issue now. Continue Reading
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News
10 Oct 2014
Azure CTO Mark Russinovich's top ten public cloud security risks
Microsoft Azure cloud CTO Mark Russinovich identified ten key security risks of public cloud services Continue Reading
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News
10 Oct 2014
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle Continue Reading
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News
08 Oct 2014
The challenges facing HP as it splits in two
HP is splitting its business in two - but it is a reaction to the changing way that businesses and consumers buy IT Continue Reading
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News
07 Oct 2014
Engineering company rolls out talent management software across 17 countries
Meggitt is deploying cloud-based HR technology as it seeks to integrate 60 diverse business units into a multinational operation Continue Reading
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News
06 Oct 2014
Mid-market reshoring to give UK an economic boost
A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years Continue Reading
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News
06 Oct 2014
Barclays concludes first round of fintech accelerator
Barclays has finished the first round of its financial services technology (fintech) startup accelerator, following a demo day Continue Reading
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News
02 Oct 2014
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle
Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff Continue Reading
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News
01 Oct 2014
Vtesse bought by Interoute in major fibre expansion
Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network Continue Reading
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Photo Story
01 Oct 2014
Oracle Openworld 2014
Every September, San Francisco plays host to Oracle’s user conference, where customers, users and developers descend on the city to learn the latest on the supplier’s products and services. Continue Reading
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News
30 Sep 2014
Oracle OpenWorld 2014: Xerox aligns business and IT in streamlining applications
Xerox's IT division has been working with the business to standardise its HR management on a global basis Continue Reading
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News
29 Sep 2014
Nationwide roll-out of Universal Credit to start in early 2015
Controversial welfare reform programme to be accelerated nationwide for single people only, using much-criticised IT systems Continue Reading
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News
29 Sep 2014
Almost three-quarters of big companies to increase outsourcing
Investments in outsourced services will increase at almost three-quarters of global businesses Continue Reading
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E-Zine
29 Sep 2014
Hacking IT from the inside
In this week’s Computer Weekly, car giant Daimler talks about its IT security strategy and the benefits of having its own in-house hacking team. App developers are under fire for collecting too much personal data – we examine the latest best practice. Our new buyer’s guide looks at virtualisation backup. And our review of Microsoft’s Surface Pro 3 tablet asks whether it can replace the laptop. Read the issue now. Continue Reading
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News
29 Sep 2014
Case study: Deutsche Post DHL develops software contract templates to reduce costs
Deutsche Post DHL has created contract templates to manage software costs. Computer Weekly speaks to the people leading the initiative Continue Reading
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News
24 Sep 2014
BlackBerry Passport delivers a real keyboard and high-res screen to business
BlackBerry has introduced its Passport smartphone featuring a 4.5in hi-res screen, a qwerty keyboard and 13MP camera Continue Reading
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Feature
24 Sep 2014
The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
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News
23 Sep 2014
Google to build giant '40-football pitch' datacentre in the Netherlands
Google will invest €600m to build a giant, 120-megawatt datacentre in the Netherlands Continue Reading
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Feature
23 Sep 2014
Demystifying Kubernetes: the tool to manage Google-scale workloads in the cloud
We are witnessing a new technology wave in the form of immutable infrastructure and micro-services Continue Reading
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News
19 Sep 2014
SAP acquires Concur to build cloud-based expense management
SAP has agreed to acquire online travel and expense management SaaS provider Concur Technologies for $8bn Continue Reading
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News
19 Sep 2014
Asia dominates as outsourcing location and India remains unrivalled
India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills Continue Reading
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News
19 Sep 2014
Interview: Government digital chief Mike Bracken on the next five years
The Government Digital Service celebrates its third anniversary soon, but has plenty more challenges ahead to change Whitehall thinking Continue Reading
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News
18 Sep 2014
Government digital chief signals move away from 'tower model' approach to IT outsourcing
Government digital chief Mike Bracken has signalled a move away from the “tower model” approach to IT outsourcing Continue Reading
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News
17 Sep 2014
KPMG: IoT, 3D printing and healthcare IT to have most impact
Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live Continue Reading
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News
16 Sep 2014
TechUK tasks future government with making the UK a digital leader
TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader Continue Reading
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News
15 Sep 2014
Salesforce issues advice on avoiding Dyreza attack
Salesforce has issued a set of guidelines on tightening security after a number of its customers were targeted by the Dyreza email virus Continue Reading
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
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Opinion
11 Sep 2014
The digital CIO: ‘Fear of Google’ and the ethics of digital business
Could the big digital players be using their dominance by exerting unfair competition? Continue Reading
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News
09 Sep 2014
EY seeks tech startups to address challenges of right to be forgotten
Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation Continue Reading
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News
08 Sep 2014
Tobacco giant outsources IT to Wipro
Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal Continue Reading
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News
08 Sep 2014
BP spends £2m developing apps to train business leaders
BP is scrapping online courses in favour of apps and portals that can deliver bite-sized information and training when it's needed Continue Reading
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E-Zine
08 Sep 2014
How cloud is saving lives
In this week’s Computer Weekly, we look at how the power of public cloud is helping scientists to tackle diseases such as cancer and malaria. Big banks are turning to tech startups for innovation – we ask why. And our latest buyer’s guide examines micro-datacentre technologies. Read the issue now. Continue Reading
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News
05 Sep 2014
King's College, UCL and LSE back £900,000 national datacentre project
A consortium of universities, including LSE, UCL and King's College, is backing a national datacentre for academics Continue Reading
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News
05 Sep 2014
EasyJet sheds 'scrum' image with hybrid IT
EasyJet’s reservation system could not provision for allocated seating, so the airline added a feature on Azure Continue Reading
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News
05 Sep 2014
'Bungled' Army 2020 IT recruitment contract loses £70m of savings
Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive Continue Reading
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News
05 Sep 2014
Nude celebrity hack forces changes at Apple and 4Chan
Apple and image-sharing site 4Chan take security measures after celebrity iCloud accounts were compromised and photos leaked Continue Reading
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News
03 Sep 2014
How Sony Music used Google cloud for One Direction’s 1D-Day event
Sony Music and its digital agency AIS London adopted Google Cloud Platform services to handle One Direction's day event Continue Reading
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News
02 Sep 2014
Apple and FBI launch iCloud hack investigation
Apple and FBI investigate the breach of Apple’s iCloud causing fresh business concerns over cloud security Continue Reading
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News
02 Sep 2014
Why bare metal cloud is in vogue
Bare metal services have been around since 2009 but cloud is witnessing renewed interest in it thanks to new offerings Continue Reading
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Opinion
01 Sep 2014
Watermelon SLAs – making sense of green and red alerts
Often IT SLAs don’t reflect the real service and service experience of users. They also aren’t focused enough on the business results Continue Reading
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News
01 Sep 2014
Rolls-Royce CIO joins HMRC as non-executive director
Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs Continue Reading
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News
28 Aug 2014
Former bank chief launches financial trading app
A trading social network on Apple’s App Store hopes to attract more than 100,000 consumer traders as members by the end of 2014 Continue Reading
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News
28 Aug 2014
Spanish bank spends €500m on contactless ATMs
CaixaBank has commissioned Fujitsu to build 8,500 ATMs that will be contactless Continue Reading
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News
19 Aug 2014
FT turns to cloud to manage advertising bookings
Business newspaper replaces 20-year-old ad-booking system with a cloud-based service Continue Reading
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News
19 Aug 2014
Government major projects watchdog needs more powers, says MPs
Major Projects Authority needs stronger powers to improve project delivery across government, say MPs Continue Reading
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News
18 Aug 2014
Raytheon wins £224m from Home Office over e-Borders cancellation
Tribunal says Home Office unlawfully terminated a contract with Raytheon Systems Limited over its e-Borders programme Continue Reading
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Feature
18 Aug 2014
What ingredients go into the successful app store?
An enterprise app store should provide the controlled availability of apps for employees.We look at what is available for organisations to use Continue Reading
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News
15 Aug 2014
Nike builds datacentre cloud and network infrastructure
Nike is creating a scalable next-generation datacentre cloud and retail network infrastructure using Juniper's MetaFabric architecture Continue Reading
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News
13 Aug 2014
Home Office pours £3.8m into shared service for biometric cards
The Home Office has awarded a £3.8m contract to Thales for a service to support the production of Biometric Residence Permit cards Continue Reading
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News
08 Aug 2014
Government breaks grip of IT oligopoly
Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed? Continue Reading
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News
06 Aug 2014
George Osborne launches fintech innovation programme
Chancellor George Osborne launches a programme designed to put the UK at the forefront of financial technology (fintech) innovation Continue Reading
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News
06 Aug 2014
Cabinet Office COO Stephen Kelly takes Sage Group CEO role
UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO Continue Reading
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News
04 Aug 2014
Why digitisation transforms supplier relationships
As the economy moves forward, CEOs are looking for the next wave of innovation to fuel growth. But are IT service providers ready? Continue Reading
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News
31 Jul 2014
£700m government hosting deal limits bidders to North-East England datacentre
Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance Continue Reading