IT services and outsourcing
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News
14 Nov 2024
Virtual wards to digital feedback: the Nordic approach to post-pandemic healthcare
Post-pandemic healthcare is benefitting from Nordic tech foresight, with the country bringing digital change to the world’s health sector to allow for more remote care Continue Reading
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Feature
14 Nov 2024
Storage technology explained: What is S3 and what is it good for?
We look at S3, AWS’s object storage protocol that originated in its cloud services and has now spread as near enough a standard and to third-party on-premise deployments Continue Reading
By- Antony Adshead, Storage Editor
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News
02 Apr 2015
Foods manufacturer ConAgra expects to save $5m a year with data analytics
Food manufacturer ConAgra Foods is using data analytics technology to improve how it makes decisions about hiring and deploying its workforce Continue Reading
By- Bill Goodwin, Computer Weekly
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News
31 Mar 2015
Brecon Beacons National Park soups up staff comms with Unify
Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading
By- Alex Scroxton, Security Editor
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News
31 Mar 2015
Interoute bags private equity funding to support datacentre growth
Cloud services giant plans to use private equity funding to support its M&A activity and push ahead with its datacentre growth plans Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
31 Mar 2015
AWS gets EU approval for data replication outside of Europe
The European Union Data Protection Authorities has approved Amazon Web Services’ Data Processing Agreement Continue Reading
By- Cliff Saran, Managing Editor
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News
30 Mar 2015
Sky Italia looks to the cloud for better customer experience
Sky Italia “remakes” its customer acquisition, customer service and change order management processes using cloud Continue Reading
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News
30 Mar 2015
KPMG teams up with Microsoft to boost enterprise cloud adoption
Advisory firm to draw on Microsoft technologies to deliver cloud-based data analytics, and business transformation services to clients Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
27 Mar 2015
NHS announces £78m technology fund for health and social care providers
The NHS will give £78m integrated digital care funding to health and social care providers in 2015 to help them invest in technology Continue Reading
By- Clare McDonald, Business Editor
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News
27 Mar 2015
National Police ICT Company operational after four years of wrangling
The national Police ICT Company is operational and aims to save £465m a year – nearly four years after Theresa May proposed its creation Continue Reading
By- Bryan Glick, Editor in chief
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News
27 Mar 2015
UK government pays £150m to Raytheon to settle e-Borders dispute
UK government agrees to pay Raytheon £150m to settle dispute over the cancellation of e-Borders contract Continue Reading
By- Bryan Glick, Editor in chief
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News
27 Mar 2015
Talk Talk moves HR systems to cloud
Managers now have accurate information on their workforce numbers, salary and overtime costs Continue Reading
By- Bill Goodwin, Computer Weekly
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News
27 Mar 2015
Nordics' Glenna research cloud project underway
Researchers in the Nordics will soon enjoy a new cloud infrastructure from which to share systems and resources Continue Reading
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News
27 Mar 2015
MPs slam Defra for making rural payments 'digital by default'
MPs have slammed the government’s decision to make rural payment claims from farmers a 'digital by default' service Continue Reading
By- Bryan Glick, Editor in chief
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News
24 Mar 2015
HP Helion Rack looks to speed up enterprise private cloud adoption
HP wants to take the heavy lifting out of moving to the private cloud by offering enterprises pre-configured and tested infrastructure packages Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
23 Mar 2015
IT priorities 2015 – IT budgets on the rise as economy recovers
Almost three-quarters of IT managers in the UK expect their IT budgets to increase or stay the same in 2015 Continue Reading
By- Clare McDonald, Business Editor
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News
23 Mar 2015
Microsoft's Nano Server: What to expect from this leaner, meaner Windows Server
With Microsoft reportedly set to announce a stripped-back version of Windows Server, what can IT leaders expect to see? Continue Reading
By- Janakiram MSV
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News
23 Mar 2015
Women have a big part to play in the future of the fintech industry
International Women’s Day sparks debate around the lack of females holding board-level positions in the fintech sector and elsewhere Continue Reading
By- Clare McDonald, Business Editor
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News
20 Mar 2015
What went wrong with Defra's rural payments system?
A £154m system to process payments to farmers has been forced to resort to paper forms. What went wrong – and is this a digital disaster? Continue Reading
By- Bryan Glick, Editor in chief
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News
20 Mar 2015
Information Commissioner's Office calls for transparent public sector outsourcing
For greater transparency, public sector buyers and suppliers should be open about their dealings before signing contracts, says ICO Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Mar 2015
BIS sets out to assist development of digital sharing economy
The government has set out a number of proposals to assist in the development of the £9bn trade body Sharing Economy UK Continue Reading
By- Alex Scroxton, Security Editor
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News
19 Mar 2015
Holland & Barrett outsources data handling to ITC Infotech
IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Mar 2015
Government creates Crown Hosting venture with Ark Data Centres
Cabinet Office signs seven-year joint venture agreement with Ark Data Centres to create Crown Hosting Service Continue Reading
By- Bryan Glick, Editor in chief
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News
18 Mar 2015
Ford drives connected car journey with Microsoft Azure
The Microsoft Azure cloud will be used to power Ford's new software delivery and vehicle monitoring service Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
18 Mar 2015
Red Nose Day 2015: How Comic Relief used cloud to bank a record £78m
Comic Relief CTO Zenon Hannick explains how the charity used cloud to process a record number of donations during Red Nose Day 2015 Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
18 Mar 2015
Satya Nadella: Every business will be a software business
Digitisation may the buzzword business leaders are trying to grasp, but Microsoft has begun its journey to build a digitisation product portfolio Continue Reading
By- Cliff Saran, Managing Editor
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Photo Story
17 Mar 2015
VM backup down as a priority while disaster recovery still tops to-do lists
Our survey finds VM backup increasingly “job done”, while disaster recovery, cloud storage, flash storage and mobility remain high priorities; but where is mobile backup? Continue Reading
By- Antony Adshead, Storage Editor
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Feature
17 Mar 2015
Businesses need to equip staff with the tools to do the job
Workforces will become frustrated if they do not have the technology they need to deliver what their organisation wants Continue Reading
By- David Johnson
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News
17 Mar 2015
TNT outsources IT infrastructure to HP cloud
International logistics firm TNT has outsourced its IT infrastructure to Hewlett Packard (HP) in a six-year deal that will see it move to the cloud Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Mar 2015
Finland leads Europe in cloud service take-up
Europe is catching up with the US for cloud adoption - and the Nordic countries lead the way, with Sweden and Denmark close behind Finland Continue Reading
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News
13 Mar 2015
Lookout bets on big data analytics to secure enterprise mobiles
Mobile security SaaS provider Lookout is betting on its cloud-based big data analytics capability to attract enterprise customers Continue Reading
By- Warwick Ashford, Senior analyst
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News
11 Mar 2015
Microsoft Azure brings success for McDonald's Sweden
McDonald's Sweden's Microsoft Azure system is named best-in-class across the fast food organisation's global operation Continue Reading
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News
11 Mar 2015
Tieto’s Taneli Tikka brings startup drive to industrial internet business
Taneli Tikka has an unusual job description as the head of industrial internet at Tieto Corporation Continue Reading
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News
09 Mar 2015
US cyber crime indictment prompts calls for zero tolerance
A newly-revealed US indictment of three suspected cyber criminals has prompted a call for zero tolerance for cyber intrusions Continue Reading
By- Warwick Ashford, Senior analyst
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E-Zine
09 Mar 2015
A world of mobile possibilities
In this week's Computer Weekly, we report from Mobile World Congress, the world's biggest mobility event, on the latest innovations in mobile technology. Is the outsourcing industry set to cut thousands of jobs because of increasing IT automation? And we take an in-depth look at Google Container Engine. Read the issue now. Continue Reading
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News
06 Mar 2015
Sharing Economy UK launched to champion digital businesses
New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading
By- Alex Scroxton, Security Editor
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News
06 Mar 2015
Procurement guidelines saved government £91m in 2014, says Cabinet Office minister Francis Maude
The government made £91m savings in 2014 with “militant” guidelines around procurement, says Cabinet Office minister Francis Maude Continue Reading
By- Clare McDonald, Business Editor
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News
04 Mar 2015
CIO interview: Connected cars set CIO agenda at Volvo
IT has always tried to align with the business, but for Klas Bendrik, group CIO at Volvo Cars, it seems business has aligned with IT Continue Reading
By- Cliff Saran, Managing Editor
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News
04 Mar 2015
Strong future for enterprise IT in Nordic countries
From attracting the world to its ice-cool datacentres to the digitisation of the public sector, there is plenty going on in the Nordic region Continue Reading
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E-Zine
03 Mar 2015
CW Europe – March 2015 Edition
This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta. Continue Reading
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E-Zine
02 Mar 2015
Food giant acts fast on lean IT
In this week's Computer Weekly, we talk to the CIO from food giant Iglo – owner of Birds Eye – about how to work with outsourcers to keep IT lean and agile. We examine microservices, an important emerging trend in systems architecture. And we look into the issues around hybrid cloud storage. Read the issue now. Continue Reading
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Feature
27 Feb 2015
TUPE or not TUPE? That is the question
Designed to enable employees and business units to be transferred from one owner to another, TUPE legislation is now 33 years old Continue Reading
By- Adam Bernstein
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News
25 Feb 2015
Austin, San Francisco and Tel Aviv revealed as top tech cities
Austin, San Francisco and Tel Aviv have been ranked as top cities for tech companies, Savills report reveals Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
25 Feb 2015
SMEs seek legal advice over controversial Capita contracts with government
SMEs that claim to have lost significant revenue through two government contracts are seeking legal advice over alleged breaches of competition law Continue Reading
By- Bryan Glick, Editor in chief
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News
24 Feb 2015
ARM unleashes internet of things potential with starter kit
Chip-maker ARM has collaborated with IBM to launch the mbed IoT Starter Kit, pitched at SMEs and application developers Continue Reading
By- Alex Scroxton, Security Editor
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News
20 Feb 2015
BlackBerry 10.3.1 review: Access Android apps and Blend
BlackBerry has finally released version 10.3.1 of its mobile operating system, which gives access to the Amazon Android app store Continue Reading
By- Cliff Saran, Managing Editor
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News
20 Feb 2015
Security fears stop small firms using cloud computing
Although 60% of small businesses are using cloud computing services, the remaining 40% are put off by security fears Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Feb 2015
Home Office wins appeal against £224m Raytheon payment over e-Borders cancellation
The Home Office has won an appeal against a tribunal decision to award £224m to supplier Raytheon over the cancellation of its e-Borders contract Continue Reading
By- Bryan Glick, Editor in chief
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News
17 Feb 2015
WCIT mentors support tech entrepreneurialism
WCIT members focus on mentoring tech startups and encouraging more entrepreneurialism Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
16 Feb 2015
Infosys acquires Panaya for automation
Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Feb 2015
General election 2015: Major parties focus on tech agenda
With advancements around data protection and state surveillance of internet traffic, the UK is heading into its first tech-aware general election Continue Reading
By- Cliff Saran, Managing Editor
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News
09 Feb 2015
UK tech firms confident of 11% growth in 2015
Barclay’s Fast Growth Tech survey reveals tech firms predict growth four times higher than country’s GDP forecast Continue Reading
By- Kayleigh Bateman, Computer Weekly
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News
06 Feb 2015
Symantec continues cloud investment in spite of poor Q3 results
Symantec has reported third quarter 2015 revenue of $1.64bn, a drop of 4% compared with $1.70bn over the same period in 2014 Continue Reading
By- Cliff Saran, Managing Editor
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News
06 Feb 2015
Kellogg's outsources digital marketing to Indian supplier
Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Feb 2015
Newport to get resilient fibre ring for community safety projects
As part of a wide-reaching regeneration plan, Newport City Council deploys resilient fibre optic network to support community safety Continue Reading
By- Alex Scroxton, Security Editor
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News
04 Feb 2015
National Grid uses IBM to add predictive maintenance capabilities
National Grid is using cloud-based analytics powered by IBM SoftLayer to provide preventative maintenance Continue Reading
By- Cliff Saran, Managing Editor
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Feature
04 Feb 2015
Cloud storage: The top five things that go wrong – and how to avoid them
Cloud storage provides cost savings and ease of management, but there are pitfalls – and here are the top five things that can go wrong Continue Reading
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News
04 Feb 2015
Offshoring data is biggest barrier to government in the cloud
Offshoring data is the biggest obstacle to putting government services in the cloud, according to a survey of MPs and peers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Feb 2015
Gandalf to become the Speaking Clock
BT reveals it has engaged the services of actor Ian McKellen to be the voice of the Speaking Clock for Comic Relief Continue Reading
By- Alex Scroxton, Security Editor
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E-Zine
02 Feb 2015
Windows 10 in the enterprise
In this week's Computer Weekly, Microsoft has released more details of the forthcoming Windows 10 release – we look at what it means for enterprise IT. The UK government has set out its vision for an EU digital economy – we examine the issues. And our latest buyer's guide covers data science. Read the issue now. Continue Reading
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News
02 Feb 2015
Health trust proposed offshoring mental care through Skype
Norfolk and Suffolk Foundation Trust considered cutting costs by using Skype and low-cost staff to treat patients with depression Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
30 Jan 2015
IT sector outdoing rest of economy despite rise in IT supplier insolvencies
Insolvencies among information and communication suppliers increase by a fifth as the economy continues to pull out of recession Continue Reading
By- Tim Wood and Henry Kirby
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News
30 Jan 2015
Scotland sees startup growth, but Wales lags behind
Scotland’s technology sector has seen a large growth in startup companies since 2009 Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
29 Jan 2015
Microsoft gets a step closer to Office everywhere with Office on Android
Microsoft has released a preview version of Office for Android, almost 10 months after the iPad version was released Continue Reading
By- Cliff Saran, Managing Editor
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News
27 Jan 2015
Universal Credit costs will not be revealed until after general election
The government will not reveal the full cost of its troubled Universal Credit system until after the general election in May 2015 Continue Reading
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News
27 Jan 2015
HMRC’s move away from Aspire unachievable by deadline, say MPs
MPs claim Her Majesty’s Revenue & Customs will be unable to move away from Aspire outsourcing contract by 2017 deadline Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
23 Jan 2015
Case study: Park Resorts engages customers through responsive website
Holiday resort management firm Park Resorts' recently launched responsive website delivers new features and improves the user experience Continue Reading
By- Clare McDonald, Business Editor
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News
21 Jan 2015
IBM revenue declines as company shifts to higher value deals
IBM has reported a 12% decline in profits for the fourth quarter of 2014 following the sale of its System x business to Lenovo Continue Reading
By- Cliff Saran, Managing Editor
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News
20 Jan 2015
Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services
Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Jan 2015
Microsoft Azure had more downtime in 2014 than main cloud rivals
Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Jan 2015
Blackburn with Darwen Council renegotiates Capita outsourcing deal
Blackburn with Darwen Council is renegotiating its £200m 15-year outsourcing deal with Capita as it tries to save millions of pounds in its budget Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 Jan 2015
Supplier relationship management lessons from the car industry
IT can learn a lot from the car industry, which has transformed supplier relationship management Continue Reading
By- Cliff Saran, Managing Editor
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News
15 Jan 2015
Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash
Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads Continue Reading
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News
13 Jan 2015
John Lewis to trial location technology for click and collect
John Lewis plans to trial a micro-location technology to improve its click and collect service Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Jan 2015
IT fails to get a grip on shadow applications
IT managers are unaware how much shadow IT is used by their business, the Cloud Security Alliance has warned Continue Reading
By- Cliff Saran, Managing Editor
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Feature
09 Jan 2015
How to make applications resilient on AWS
Cloud services are susceptible to network and other outages. There is no silver bullet to boost the resilience of an AWS-hosted application Continue Reading
By- Guido Soeldner
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News
09 Jan 2015
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 Jan 2015
Forrester: IT maintenance saps budget as tech spending increases
Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems Continue Reading
By- Cliff Saran, Managing Editor
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News
19 Dec 2014
Price cuts and posturing in the public cloud war
The price battle among commodity cloud players is set to rage on, but how much impact is it really having for enterprise customers? Continue Reading
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News
19 Dec 2014
Digital technology to open up core banking market
The challenges of digital banking will open core banking software market to more suppliers as banks attempt to keep up Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Dec 2014
Accenture and BT to battle for NHS email contract
The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Dec 2014
Cabinet Office begins procurement for next stage of Gov.uk Verify
The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
17 Dec 2014
US interception in the EU faces new legal challenges
US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries Continue Reading
By- Fiona O’Cleirigh
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E-Zine
15 Dec 2014
MPs give Post Office the cold shoulder
In this week's Computer Weekly we revisit sub-postmaster grievances with the Post Office's IT. Despite years of allegations that the Horizon transaction processing system was at fault for many accounting shortfalls, the Post Office unrelentingly defended it. Read the issue now. Continue Reading
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News
11 Dec 2014
DECC publishes annual report on delayed smart meter scheme
The Department of Energy and Climate Change has published its annual report on the roll-out of smart electricity and gas meters Continue Reading
By- Alex Scroxton, Security Editor
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Feature
11 Dec 2014
The state of mobile back end as a service
Common mobile application services are increasingly being hosted on central back-end servers – but what does that mean for the enterprise? Continue Reading
By- Janakiram MSV
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News
11 Dec 2014
CIO interview: Sarah Leslie, CIO, Iglo Foods Group
Sarah Leslie, CIO at Birds Eye manufacturer Iglo Foods Group, is focused on delivering simplified and standardised IT systems Continue Reading
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News
02 Dec 2014
HP is ‘coming back strong’, says CEO Meg Whitman
At the HP Discover event in Barcelona, CEO Meg Whitman addressed the future for customers following HP's split into two businesses Continue Reading
By- Alex Scroxton, Security Editor
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News
02 Dec 2014
Danske Bank latest to take offshore IT in-house
Danske Bank is the latest company to transform its offshore IT strategy by setting up a captive centre in India next year Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
01 Dec 2014
ABN Amro re-signs IBM for 10-year, multibillion-euro IT contract
ABN Amro has extended its multibillion-euro outsourcing deal with IBM by another 10 years Continue Reading
By- Cliff Saran, Managing Editor
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News
01 Dec 2014
CIO interview: Kevin Cunnington, director general of digital transformation, DWP
Kevin Cunnington is responsible for making the Universal Credit IT system work - while leading the DWP's digital transformation Continue Reading
By- Bryan Glick, Editor in chief
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
27 Nov 2014
How resilient is the public cloud?
The recent downtime that affected some Azure services following an update illustrates the precarious balance CIOs face in the cloud era Continue Reading
By- Cliff Saran, Managing Editor
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Opinion
26 Nov 2014
Germany and the UK - Europe’s technology pioneers
Stephen Georgiadis, managing director at investment bank Altium, explores the thriving technology sectors in the UK and Germany Continue Reading
By- Stephen Georgiadis
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News
26 Nov 2014
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading
By- Warwick Ashford, Senior analyst
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News
24 Nov 2014
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Nov 2014
Finance regulators overlook offshoring in RBS IT failure statements
UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Nov 2014
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Nov 2014
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Nov 2014
Can Microsoft change its spots?
Since Satya Nadella took over as CEO of Microsoft, the company has become steadily more open and cross-platform Continue Reading
By- Cliff Saran, Managing Editor
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News
17 Nov 2014
Tech Mahindra backs Milton Keynes smart city project
Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks Continue Reading
By- Alex Scroxton, Security Editor