IT services and outsourcing

CIO interview: Johan Kestens, ING Belgium

ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector Continue Reading

By

• Mark Samuels

Insurance giant RSA outsources to Wipro

Insurance group takes on infrastructure as a service from Indian supplier Wipro in a bid to consolidate its European IT Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

PAC criticises Universal Credit programme for lack of transparency

Public Accounts Committee report slates lack of transparency around Universal Credit and calls for specific plans for the roll out of the digital service to be made public Continue Reading

By

• Lis Evenstad

IT down the drain – how cloud is supporting the Thames Tideway tunnel

In this week’s Computer Weekly, we examine the IT decisions behind one of the UK’s largest construction projects – the Thames Tideway sewerage tunnel – and hear why the project chose private cloud. Our latest buyer’s guide looks at containers and microservices and their effect on software architecture. And we find out what US court documents from food giant Mars tell us about Oracle’s controversial licensing policies. Read the issue now. Continue Reading

NHS London Procurement Partnership to tender for EPR framework

The NHS London Procurement Partnership plans clinical digital information systems framework tender to support the "paperless by 2020" agenda Continue Reading

By

• Lis Evenstad

Göteborg Energi outsources IT with €40m deal

Nordic energy company will use outsourcing agreement as a platform to modernise its IT environment Continue Reading

By

• Eeva Haaramo and David Nikel

VMware to cut 800 jobs in cloud-focused company restructure

Virtualisation company VMware confident adoption of software-defined datacentres will offset softening demand for older products Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Jo De Vliegher, Hydro

The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Continue Reading

By

• Jenny Stadigs

New government plan to support cyber security startups

Government has announced a £250,000 programme to increase the rate of cyber security startup development in the UK Continue Reading

By

• Warwick Ashford, Senior analyst

Average DDoS attacks fatal to most businesses, report reveals

Criminal activity is top motivation for DDoS attacks as average attacks become strong enough to down most businesses, Arbor Networks report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Wal-Mart to make huge data and analytics investment in India

Retail giant Wal-Mart is investing heavily in its IT development centre in Bangalore, turning the city into its most important centre outside the US Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Beyond India – the emerging outsourcing destinations

In this week’s Computer Weekly, we look at the growing number of offshore alternatives to the dominant outsourcing destination of India and assess their relative merits. We examine how to respond if your organisation is affected by a data breach. And we analyse how virtualisation technology can help improve your disaster recovery strategy. Read the issue now. Continue Reading

Alstom outsources IT transformation to HCL Technologies

Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud storage appliances: What they are and who provides them

We look at the cloud storage appliance market – everything from local gateway presentation of the cloud, via hybrid cloud, to the new generation of cloud-resident appliances Continue Reading

By

• Bryan Betts, Freeform Dynamics

Shout it out cloud: why Australian CIOs should use cloud to transform

CIOs in Australia, like everywhere else, must look at the cloud options available or face being left behind Continue Reading

By

• David Braue

Twitter chief claims executive exodus voluntary

Twitter chief executive Jack Dorsey confirms CTO and COO are to take on additional responsibilities with the departure of four top executives Continue Reading

By

• Warwick Ashford, Senior analyst

Candy Crush maker King secures mobile access through cloud

Candy Crush maker King.com uses cloud-based Duo Security authentication for access to cloud services, customised apps and remote VPNs Continue Reading

By

• Warwick Ashford, Senior analyst

Bournemouth Council considers bringing IT back in-house

Bournemouth Council could bring IT and other services back in-house to gain more control over its budget and meet tough cost-cutting targets Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Met Police appoints Angus McCallum as CIO

BG Group’s Angus McCallum is the Metropolitan Police’s CIO, heading up its Digital Policing arm and serving on the management board Continue Reading

By

• Lis Evenstad

Microsoft to donate $1bn worth of cloud computing resources

Microsoft's $1bn cloud computing donation is aimed at helping NGOs, academic research and developing countries Continue Reading

By

• Warwick Ashford, Senior analyst

Cornwall Council transfers 270 staff back in-house as BT deal ends

Cornwall Council’s £160m outsourcing deal with BT has officially come to an end as the council transfers 270 staff back in-house Continue Reading

By

• Lis Evenstad

Offshoring IT services: Beyond the usual suspects

India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Kari Saarikoski, Finnair

Finnair is on a digital transformation journey and the airline’s CIO is changing the IT department as it progresses Continue Reading

By

• Eeva Haaramo

The National Holocaust Centre uses public cloud for digital preservation project

The National Holocaust Centre and Museum (NHCM) turns to public cloud provider Datacentred to help preserve stories of World War II survivors Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

GMB takes concerns over British Airways IT outsourcing to MPs

Trade union fears that the expansion of IT outsourcing at BA is a risk to security and will see UK jobs disappear Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Watchdog urges US nuclear agency to close cyber security gaps

An audit report has called on the US nuclear agency to revise its IT contracts to ensure better cyber security Continue Reading

By

• Warwick Ashford, Senior analyst

Public cloud competition prompts 66% drop in prices since 2013, research reveals

Tariff Consulting's latest report tracks industry impact of public cloud price cuts, and reveals service range -- not cost -- is what matters Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

India still top destination for global service delivery

Technological development and changing model for offshore business services and IT could threaten India’s dominance Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How open source is beating proprietary software

In this week’s Computer Weekly, our latest buyer’s guide assesses the impact of open source software on corporate IT and how its growth is underpinning the digital revolution. We examine the prospects for cloud in financial services as regulators give their approval. And we ask if Uber is really part of a new business model for the so-called sharing economy. Read the issue now. Continue Reading

Interview: James Bamford on surveillance, Snowden and technology companies

Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading

By

• Bill Goodwin, Computer Weekly

Nominet Trust 100 tech for good list: The organisations driving change

Nominet Trust releases its annual guide of 100 organisations across the globe using technology to drive positive change Continue Reading

By

• Clare McDonald, Business Editor

Top 10 internet of things stories of 2015

2015 was the year the internet of things began to move from theory to widespread practice, and the fledgling industry shook off the millstone of connected kitchen appliances Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Chris Hewertson, CTO at hotel group GLH

Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading

By

• Mark Samuels

Top 10 IT outsourcing stories of 2015

IT outsourcing is as popular as ever to organisations that want to focus on core business. Here we look at some of the top articles on the subject in 2015 Continue Reading

CIO interview: Henry Cohen, CIO, Telegraph Media Group

The newspaper publisher is developing an agile mindset in response to the growth of digital over printed publications Continue Reading

By

• Angelica Mari

Airbus rises to business challenges of IT overhaul

CIOs need need to become top marketers to sell the benefits of IT for digital business initiatives, but only a third of CEOs think their CIOs have the right skills, according to Gartner. Continue Reading

Top 10 cloud computing stories of 2015

Computer Weekly's top 10 cloud computing stories of 2015 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The secrets of self-service success

As more organisations explore self-service IT systems, we look at what it takes to use the technology effectively. Continue Reading

Royal Mail acquires cloud platform

Royal Mail acquires cloud-based delivery company as automation and better use of data become essential in a rapidly changing sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cisco to create 200 new cloud computing jobs in UK

Networking giant outlines plans to treble the size of the Cisco Meraki team by 2017 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Etihad Airways chooses Cognizant to support digital transformation

Airline aims to improve customer satisfaction by implementing programme of digital developments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud IT is helping Uefa meet its goals

In this week’s Computer Weekly, we find out how cloud computing is helping European football federation Uefa with preparations for the Euro2016 tournament. We ask if UK government moves to support IT education are enough to bridge the skills gap. And we examine the new international standard for personal data privacy in the cloud and what it means for suppliers. Read the issue now. Continue Reading

Poundland launches e-commerce Christmas push with Rackspace managed support

Budget retailer has turned to Rackspace to ensure its first foray into online retail can withstand the seasonal rush Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Interview: Lebara CTO sets out plans to go all-in on AWS cloud

Lebara was a Europe-centric, single-product telco until the cloud paved the way for it to grow its service portfolio and expand overseas Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Case study: Airbus sets out challenges of changing IT supplier

Aircraft manufacturer sets out what it learned from switching IT provider after 12 years of working together Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Eight startups selected for Cyber London security accelerator programme

Cyber London has selected startups from the UK, Finland, Hungary, Israel, Brazil and South Africa for its second cyber security accelerator programme Continue Reading

By

• Warwick Ashford, Senior analyst

HyperCat smart city venture sets up shop in India

UK government-backed HyperCat Consortium seeks Indian startups for Hyderabad-based incubator Continue Reading

By

• Alex Scroxton, Security Editor

HPE goes live with Europe-wide cloud service catalogue

HPE’s Cloud 28+ service catalogue is open for business and hopes to encourage wider take-up of off-premises services across the continent Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The FCA is open to cloud – but what of the firms it regulates?

The Financial Conduct Authority (FCA) says cloud computing – even in its public form – is acceptable for finance organisations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Volvo finance department expands system support beyond Sweden

Volvo Group Treasury has extended an outsourcing agreement with Virtusa to give it the same support response times worldwide Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Low-cost Nordics expect datacentre growth

The Nordics offers advantages as a datacentre location, with each of its five countries offering something different Continue Reading

By

• David Nikel

How to free your business and staff with self-service

Introducing self-service IT can improve efficiency and hand control to the employee – so long as it’s done right Continue Reading

By

• Rob Bamforth, Timefort

Australia launches plan to reduce reliance on natural resources

The Australian government has announced plans to reduce its dependency on industries that rely on natural resources and increase its activities in areas such as IT Continue Reading

By

• Beverley Head

India’s HCL opens Estonian operation to support Nordic customers

HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

VMware research shines light on volume of UK enterprise data stored overseas

A poll of UK IT decision makers suggests just 37% know exactly where their enterprise data is located Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Workday ringfences support in Europe after Safe Harbour ruled unsafe

US cloud HR and financial services provider reponds to Safe Harbour failure by ringfencing European data Continue Reading

By

• Bill Goodwin, Computer Weekly

Interview: BT CEO Gavin Patterson

For BT CEO Gavin Patterson, the UKtech50 most influential person in UK IT 2015, the network is a vital tool to balance the demands of a global services business with the responsibility of being the national incumbent telecoms operator Continue Reading

By

• Alex Scroxton, Security Editor

Infinity SDC sells Slough datacentre assets to rival Virtus

Virtus expands greater London datacentre portfolio by purchasing rival's colocation facility in Slough Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Rural payments problems led to 40% increase in costs, says NAO report

Inappropriate behaviour and too much focus on IT procurement led to rural payments programme costs spiralling to 40% over budget, says National Audit Office report Continue Reading

By

• Lis Evenstad

Telefonica embarks on enterprise cloud push with Huawei

Telco will work with Chinese networking supplier to offer enterprise access to OpenStack-based public cloud services Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

European colocation market growth buoyed by M&A and Safe Harbour, says CBRE

Latest European datacentre market research from CBRE looks at effect of mergers and acquisitions and Safe Harbour on colocation adoption Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Case study: Tideway uses private cloud to manage London ‘super sewer’ infrastructure

Infrastructure services director explains why Tideway has opted for a managed, private cloud setup to support sewer project Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Microsoft steps up efforts to clarify cloud security and privacy policy

Microsoft debuts merged security information hub to make it easier for cloud users to find out more about the privacy and security policies of its hosted products Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Use legal protection to soften cyber attack impact, says Kemp Little

IT outsourcing provides an opportunity for businesses to transfer risk and recover losses from cyber attacks, says law firm Kemp Little Continue Reading

By

• Warwick Ashford, Senior analyst

Equinix rolls out AWS Direct Connect in Slough datacentre

Datacentre provider launches private internet connection to Amazon Web Services to help customers build hybrid clouds Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC Capgemini staff transfer consultation not as flexible as hoped, says union

With less than two weeks left until HMRC’s deadline for transferring 250 Capgemini staff in-house, talks aren’t going as well as hoped, says the Public and Commercial Services Union Continue Reading

By

• Lis Evenstad

451 Research highlights cost benefits of taking multi-provider approach to cloud

Latest 451 Research cloud pricing report suggests buyers could get a better deal, if they're prepared to shop around Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

George Soros backs IT services in eastern Europe

George Soros is investing in an IT company that delivers services to global companies from Ukraine Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lack of digital skills is killing off startups, reveals Rakuten survey

A lack of digital skills is one of the main reasons so many startups in the UK are failing, study shows Continue Reading

By

• Clare McDonald, Business Editor

Deutsche Bank signs India’s HCL Technologies for digital services and systems integration

Deutsche Bank is expanding its long-established relationship with IT services supplier HCL Technologies as it forges on with its digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NHS Education for Scotland chooses PA Consulting Group to develop digital learning resources

NHS Education for Scotland (NES) signs PA Consulting Group to develop its “one stop shop” digital platform of learning resources for NHS staff Continue Reading

By

• Lis Evenstad

Ministry of Defence CIO explains defence as a platform

Mike Stone took to the stage at the Microsoft Future Decoded event to explain the Ministry of Defence’s plan for defence as a platform Continue Reading

By

• Clare McDonald, Business Editor

Boris Johnson lobbies for stronger UK technology ties with Israel

Mayor of London Boris Johnson wants Israel’s “top tech talent” to come to London and strengthen the UK’s technology partnership with the country Continue Reading

By

• Lis Evenstad

Microsoft UK datacentre plans win backing of government CTO Liam Maxwell

Government CTO Liam Maxwell speaks out about the role Whitehall's played in convincing Microsoft and others to open UK datacentres Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Amsterdam Arena aims to set digital example to others

The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading

By

• Kim Loohuis

CenturyLink considers selling off its datacentre assets

Telco says growing its colocation business will require more capital expenditure than its willing to invest, prompting an investigation into what its options are Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

000Webhost blames PHP exploit for breach of 13.5 million records

Unencrypted passwords for a free web hosting firm were on sale for five months before customers were notified their records had been leaked, according to a security researcher Continue Reading

By

• Warwick Ashford, Senior analyst

Hewlett Packard Enterprise: think of us as a startup

As Hewlett Packard Enterprise and HP Inc finally part ways, UK managing director Andy Isherwood shares some insight on what the future holds for the newly minted enterprise business Continue Reading

By

• Alex Scroxton, Security Editor

Met Office's new supercomputer to deliver £2bn of socio-economic benefits

The Met Office aims to realise a range of socio-economic benefits to UK industries thanks to improved forecasting with its new Cray supercomputer Continue Reading

By

• Fiona O'Cleirigh

Tech will turn HR into a ‘productivity department’

HR technologies are moving away from managing staff in favour of helping them become more productive Continue Reading

By

• Bill Goodwin, Computer Weekly

Using open data to solve social challenges

The Open Data Institute has spent the past two years funding startups to build applications that could solve socio-economic problems Continue Reading

By

• Clare McDonald, Business Editor

British American Tobacco saves £1.4m after automating candidate selection

British American Tobacco uses custom profiling software to cut the number of applications managers have to screen by half, as part of a major re-organisation of its recruitment processes Continue Reading

By

• Bill Goodwin, Computer Weekly

Volvo Group sells Swedish external IT to Indian supplier HCL Technologies

Vehicle manufacturer Volvo Group is selling some of its IT operation in Sweden to Indian supplier HCL Continue Reading

By

• David Nikel

Outsourcing renewals: Where do I source services?

With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Kent signs £23m digital services contract with Agilisys

Agilisys to manage Kent County Council's digital services and customer contact in a six-year contract Continue Reading

By

• Lis Evenstad

Nationwide Building Society outsources IT infrastructure

Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Google offers free cloud apps to encourage Office 365 users to ditch Microsoft

Google ups ante in ongoing war to dethrone Microsoft as the enterprise's preferred provider of cloud-based productivity tools Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Philips uses AWS and IoT to deliver healthcare in the home

Philips plans to make it easier for patients to self-monitor their health using Amazon web services (AWS) cloud and the internet of things (IoT) technologies Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC VAT rules cut cloud costs by 20% for NHS and government departments

An HMRC ruling on reclaiming tax on cloud services could drive up the use of off-premise technologies in the public sector Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IT giants Dell and EMC unite

In this week's Computer Weekly, Dell's proposed $67bn acquisition of EMC would be the biggest in the history of IT – we assess the implications. £175bn of IT outsourcing contracts come up for renewal in the next three years- what are your options? And we hear from IT leaders about security and the internet of things. Read the issue now. Continue Reading

Opera chooses Workday over Oracle as it moves HR to cloud

Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists Continue Reading

By

• Bill Goodwin, Computer Weekly

ServiceNow powers Royal Mail multi-sourcing

As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access

The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls Continue Reading

By

• Jenny Stadigs

GDS payments platform Gov.uk Pay to start taking real payments

GDS launches beta version of payment system that aims to provide standardised electronic payments for public services Continue Reading

By

• Lis Evenstad

TfL appoints 12 companies for IT systems framework

Capita, CSC, Atos and CGI are among the firms on TfL’s IT systems framework contract, which is worth between £80m and £95m Continue Reading

By

• Lis Evenstad

VMware reacts to the cloud and containerisation

At VMworld Europe, VMware restates products and roadmap visions that see it react to the perceived inevitability of the cloud, while also getting a grip on containers Continue Reading

By

• Antony Adshead, Storage Editor

Europe's data privacy shake-up

In this week's Computer Weekly, after the European Court of Justice ruled the Safe Harbour agreement invalid, we assess the implications for transatlantic data protection. We find out why DVLA has brought its IT back in-house after a 13-year outsourcing deal. And we look at the role of IT in cutting costs in the NHS. Read the issue now. Continue Reading

EU Data Protection Regulation: What the EC legislation means for cloud providers

With the European Commission's data protection rules set to drop before 2016, take a look at what the changes mean for the cloud and datacentre community Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Finnair selects IBM for cloud transformation

Finnish airline outsources IT transformation to IBM as it moves to introduce digital services to customers Continue Reading

By

• Eeva Haaramo

Gloucester City Council extends Civica IT outsourcing deal

The council’s outsourcing deal with Civica will not end until October 2021, as it signs a three-year extension contract Continue Reading

By

• Lis Evenstad