IT services and outsourcing
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News
26 Jul 2024
Interview: Abhijit Dubey, global CEO, NTT Data
A merger between NTT Data and NTT Ltd has created a $30bn tech services and consulting business. We speak to its new CEO to find out what it has to offer IT leaders Continue Reading
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Opinion
26 Jul 2024
Cloud security challenges not just technological
The Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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News
20 Jan 2015
Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services
Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers Continue Reading
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News
19 Jan 2015
Microsoft Azure had more downtime in 2014 than main cloud rivals
Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis Continue Reading
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News
16 Jan 2015
Blackburn with Darwen Council renegotiates Capita outsourcing deal
Blackburn with Darwen Council is renegotiating its £200m 15-year outsourcing deal with Capita as it tries to save millions of pounds in its budget Continue Reading
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News
15 Jan 2015
Supplier relationship management lessons from the car industry
IT can learn a lot from the car industry, which has transformed supplier relationship management Continue Reading
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News
15 Jan 2015
Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash
Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads Continue Reading
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News
13 Jan 2015
John Lewis to trial location technology for click and collect
John Lewis plans to trial a micro-location technology to improve its click and collect service Continue Reading
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News
12 Jan 2015
IT fails to get a grip on shadow applications
IT managers are unaware how much shadow IT is used by their business, the Cloud Security Alliance has warned Continue Reading
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Feature
09 Jan 2015
How to make applications resilient on AWS
Cloud services are susceptible to network and other outages. There is no silver bullet to boost the resilience of an AWS-hosted application Continue Reading
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News
09 Jan 2015
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading
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News
08 Jan 2015
Forrester: IT maintenance saps budget as tech spending increases
Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems Continue Reading
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News
19 Dec 2014
Price cuts and posturing in the public cloud war
The price battle among commodity cloud players is set to rage on, but how much impact is it really having for enterprise customers? Continue Reading
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News
19 Dec 2014
Digital technology to open up core banking market
The challenges of digital banking will open core banking software market to more suppliers as banks attempt to keep up Continue Reading
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News
19 Dec 2014
Accenture and BT to battle for NHS email contract
The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix Continue Reading
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News
17 Dec 2014
Cabinet Office begins procurement for next stage of Gov.uk Verify
The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading
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News
17 Dec 2014
US interception in the EU faces new legal challenges
US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries Continue Reading
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E-Zine
15 Dec 2014
MPs give Post Office the cold shoulder
In this week's Computer Weekly we revisit sub-postmaster grievances with the Post Office's IT. Despite years of allegations that the Horizon transaction processing system was at fault for many accounting shortfalls, the Post Office unrelentingly defended it. Read the issue now. Continue Reading
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News
11 Dec 2014
DECC publishes annual report on delayed smart meter scheme
The Department of Energy and Climate Change has published its annual report on the roll-out of smart electricity and gas meters Continue Reading
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Feature
11 Dec 2014
The state of mobile back end as a service
Common mobile application services are increasingly being hosted on central back-end servers – but what does that mean for the enterprise? Continue Reading
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News
11 Dec 2014
CIO interview: Sarah Leslie, CIO, Iglo Foods Group
Sarah Leslie, CIO at Birds Eye manufacturer Iglo Foods Group, is focused on delivering simplified and standardised IT systems Continue Reading
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News
02 Dec 2014
HP is ‘coming back strong’, says CEO Meg Whitman
At the HP Discover event in Barcelona, CEO Meg Whitman addressed the future for customers following HP's split into two businesses Continue Reading
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News
02 Dec 2014
Danske Bank latest to take offshore IT in-house
Danske Bank is the latest company to transform its offshore IT strategy by setting up a captive centre in India next year Continue Reading
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News
01 Dec 2014
ABN Amro re-signs IBM for 10-year, multibillion-euro IT contract
ABN Amro has extended its multibillion-euro outsourcing deal with IBM by another 10 years Continue Reading
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News
01 Dec 2014
CIO interview: Kevin Cunnington, director general of digital transformation, DWP
Kevin Cunnington is responsible for making the Universal Credit IT system work - while leading the DWP's digital transformation Continue Reading
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
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News
27 Nov 2014
How resilient is the public cloud?
The recent downtime that affected some Azure services following an update illustrates the precarious balance CIOs face in the cloud era Continue Reading
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Opinion
26 Nov 2014
Germany and the UK - Europe’s technology pioneers
Stephen Georgiadis, managing director at investment bank Altium, explores the thriving technology sectors in the UK and Germany Continue Reading
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News
26 Nov 2014
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading
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News
24 Nov 2014
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading
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News
24 Nov 2014
Finance regulators overlook offshoring in RBS IT failure statements
UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS Continue Reading
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News
21 Nov 2014
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading
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News
18 Nov 2014
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading
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News
17 Nov 2014
Can Microsoft change its spots?
Since Satya Nadella took over as CEO of Microsoft, the company has become steadily more open and cross-platform Continue Reading
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News
17 Nov 2014
Tech Mahindra backs Milton Keynes smart city project
Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks Continue Reading
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News
17 Nov 2014
CIO success is all about winning friends and influencing people
If Gartner’s predictions are true, CIO working practices have to change to keep IT relevant Continue Reading
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News
14 Nov 2014
Johnson & Johnson turns to AWS for hybrid cloud and borderless datacentre
Johnson & Johnson adopted Amazon Web Services to develop its hybrid IT strategy, its CTO told the AWS re:Invent 2014 conference Continue Reading
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Opinion
13 Nov 2014
Revolutionising digital public service delivery
Public sectors across the world are attempting a transition away from closed, top-down, bureaucratic, and paper-based transactional models Continue Reading
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News
13 Nov 2014
AWS launches Aurora cloud-based relational database engine
AWS launches an open-source relational database engine called Aurora at its re:Invent 2014 cloud conference Continue Reading
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News
11 Nov 2014
What to expect from AWS re:Invent 2014
Amazon is all set to unveil new services and features at its AWS re:Invent 2014 Continue Reading
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News
11 Nov 2014
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos Continue Reading
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
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News
07 Nov 2014
Ofcom launches initiative to plug SMEs' lack of confidence in communications services
Regulator Ofcom launches online portal to help business owners exploit commercial communications services Continue Reading
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News
07 Nov 2014
Police forces use private cloud to access Holmes database
Police forces across the UK will access the Holmes major investigation system via a private cloud service Continue Reading
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News
06 Nov 2014
ITN deploys wireless transmission technology for breaking news
ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London Continue Reading
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News
06 Nov 2014
Southampton university fuels research with IBM Watson analytics
The University of Southampton has begun a far-reaching initiative to redefine the future of research powered by IBM Watson analytics Continue Reading
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News
05 Nov 2014
CIO interview: Glenn Murphy, London & Capital
Asset-management firm London & Capital shifts its focus to systems that add business value, says CIO Glenn Murphy Continue Reading
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News
05 Nov 2014
Interview: The IT powering animated movie-making
Video special effects require similar processing to oil and gas, but lack the budget, says head of technology at Illumination Mac Guff, Bruno Mahe Continue Reading
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News
04 Nov 2014
Google joins enterprise cloud battle with additions to its cloud platform
Google made a raft of announcements at its GCP Live event, including enhancements to its networking stack and storage price drops Continue Reading
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News
30 Oct 2014
Firms at serious risk of data loss through file sharing, study shows
Businesses are at serious risk of data loss and compliance violations due to risky file-sharing practices, a study has shown Continue Reading
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Feature
30 Oct 2014
Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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News
29 Oct 2014
Home Office appeals against $300m Raytheon payment in e-Borders dispute
The Home Office has appealed against a decision to award $300m to Raytheon over the cancellation of its e-Borders contract Continue Reading
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News
29 Oct 2014
Tackling bloatware in the age of cloud-based apps
Microsoft Office general manager Julia White on Office 365 security and making cloud apps easier for users Continue Reading
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News
29 Oct 2014
HMRC to save £200m per year by scrapping Aspire outsourcing deal
HM Revenue & Customs (HMRC) expects to save over £200m a year by moving away from its Aspire IT outsourcing contract in June 2017 Continue Reading
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News
27 Oct 2014
Cloud providers rush to build European datacentres over data sovereignty
Cloud providers IBM and Google build datacentres in the EU as enterprises insist on keeping their data in Europe Continue Reading
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News
27 Oct 2014
CIO interview: David Johnstone of Martin Currie Investment Management
The head of solutions management at the asset management firm discusses IT projects and the changing role of IT leaders Continue Reading
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News
23 Oct 2014
BBC takes iPlayer video production to AWS cloud to beat bottleneck and storage woes
Having run Video Factory on AWS for over a year, BBC's Robert Shield explains how he overcame iPlayer bottleneck and availability challenges Continue Reading
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News
22 Oct 2014
De Beers transforms global IT infrastructure in outsourcing deal with HCL
South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services Continue Reading
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Feature
22 Oct 2014
Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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News
17 Oct 2014
Local government outsourcing shrinks workforce 35%
The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing Continue Reading
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News
17 Oct 2014
Google shares down on mixed third quarter results
Google's share price dipped around 3% in response to mixed financial results for the third quarter Continue Reading
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Photo Story
17 Oct 2014
Making waves at Dreamforce 2014
Love him or hate him, Salesforce.com CEO Marc Benioff draws a crowd. This is a cloud software company with an increasing focus on application development Continue Reading
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Feature
15 Oct 2014
Cloud, frozen pizza model and the immutable infrastructure
The architecture pattern for immutable infrastructure is based on the made-to-order pizza model Continue Reading
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News
15 Oct 2014
CIOs fear poor cloud investment is making businesses uncompetitive
CIOs and CFOs fear their enterprises are missing revenue opportunities due to poor cloud strategies Continue Reading
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E-Zine
13 Oct 2014
Why has HP split?
In this week’s Computer Weekly, HP has announced plans to split the company in two – we look at the reasons and assess the future prospects for the IT giant. We examine the best practice in security policy to support a bring your own device (BYOD) scheme for staff mobile technology. And we find out how one company moved its entire datacentre from Berlin to London. Read the issue now. Continue Reading
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News
10 Oct 2014
Azure CTO Mark Russinovich's top ten public cloud security risks
Microsoft Azure cloud CTO Mark Russinovich identified ten key security risks of public cloud services Continue Reading
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News
10 Oct 2014
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle Continue Reading
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News
08 Oct 2014
The challenges facing HP as it splits in two
HP is splitting its business in two - but it is a reaction to the changing way that businesses and consumers buy IT Continue Reading
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News
07 Oct 2014
Engineering company rolls out talent management software across 17 countries
Meggitt is deploying cloud-based HR technology as it seeks to integrate 60 diverse business units into a multinational operation Continue Reading
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News
06 Oct 2014
Mid-market reshoring to give UK an economic boost
A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years Continue Reading
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News
06 Oct 2014
Barclays concludes first round of fintech accelerator
Barclays has finished the first round of its financial services technology (fintech) startup accelerator, following a demo day Continue Reading
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News
02 Oct 2014
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle
Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff Continue Reading
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News
01 Oct 2014
Vtesse bought by Interoute in major fibre expansion
Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network Continue Reading
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Photo Story
01 Oct 2014
Oracle Openworld 2014
Every September, San Francisco plays host to Oracle’s user conference, where customers, users and developers descend on the city to learn the latest on the supplier’s products and services. Continue Reading
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News
30 Sep 2014
Oracle OpenWorld 2014: Xerox aligns business and IT in streamlining applications
Xerox's IT division has been working with the business to standardise its HR management on a global basis Continue Reading
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News
29 Sep 2014
Nationwide roll-out of Universal Credit to start in early 2015
Controversial welfare reform programme to be accelerated nationwide for single people only, using much-criticised IT systems Continue Reading
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News
29 Sep 2014
Almost three-quarters of big companies to increase outsourcing
Investments in outsourced services will increase at almost three-quarters of global businesses Continue Reading
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E-Zine
29 Sep 2014
Hacking IT from the inside
In this week’s Computer Weekly, car giant Daimler talks about its IT security strategy and the benefits of having its own in-house hacking team. App developers are under fire for collecting too much personal data – we examine the latest best practice. Our new buyer’s guide looks at virtualisation backup. And our review of Microsoft’s Surface Pro 3 tablet asks whether it can replace the laptop. Read the issue now. Continue Reading
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News
29 Sep 2014
Case study: Deutsche Post DHL develops software contract templates to reduce costs
Deutsche Post DHL has created contract templates to manage software costs. Computer Weekly speaks to the people leading the initiative Continue Reading
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News
24 Sep 2014
BlackBerry Passport delivers a real keyboard and high-res screen to business
BlackBerry has introduced its Passport smartphone featuring a 4.5in hi-res screen, a qwerty keyboard and 13MP camera Continue Reading
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Feature
24 Sep 2014
The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
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News
23 Sep 2014
Google to build giant '40-football pitch' datacentre in the Netherlands
Google will invest €600m to build a giant, 120-megawatt datacentre in the Netherlands Continue Reading
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Feature
23 Sep 2014
Demystifying Kubernetes: the tool to manage Google-scale workloads in the cloud
We are witnessing a new technology wave in the form of immutable infrastructure and micro-services Continue Reading
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News
19 Sep 2014
SAP acquires Concur to build cloud-based expense management
SAP has agreed to acquire online travel and expense management SaaS provider Concur Technologies for $8bn Continue Reading
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News
19 Sep 2014
Asia dominates as outsourcing location and India remains unrivalled
India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills Continue Reading
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News
19 Sep 2014
Interview: Government digital chief Mike Bracken on the next five years
The Government Digital Service celebrates its third anniversary soon, but has plenty more challenges ahead to change Whitehall thinking Continue Reading
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News
18 Sep 2014
Government digital chief signals move away from 'tower model' approach to IT outsourcing
Government digital chief Mike Bracken has signalled a move away from the “tower model” approach to IT outsourcing Continue Reading
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News
17 Sep 2014
KPMG: IoT, 3D printing and healthcare IT to have most impact
Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live Continue Reading
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News
16 Sep 2014
TechUK tasks future government with making the UK a digital leader
TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader Continue Reading
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News
15 Sep 2014
Salesforce issues advice on avoiding Dyreza attack
Salesforce has issued a set of guidelines on tightening security after a number of its customers were targeted by the Dyreza email virus Continue Reading
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
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Opinion
11 Sep 2014
The digital CIO: ‘Fear of Google’ and the ethics of digital business
Could the big digital players be using their dominance by exerting unfair competition? Continue Reading
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News
09 Sep 2014
EY seeks tech startups to address challenges of right to be forgotten
Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation Continue Reading
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News
08 Sep 2014
Tobacco giant outsources IT to Wipro
Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal Continue Reading
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News
08 Sep 2014
BP spends £2m developing apps to train business leaders
BP is scrapping online courses in favour of apps and portals that can deliver bite-sized information and training when it's needed Continue Reading
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E-Zine
08 Sep 2014
How cloud is saving lives
In this week’s Computer Weekly, we look at how the power of public cloud is helping scientists to tackle diseases such as cancer and malaria. Big banks are turning to tech startups for innovation – we ask why. And our latest buyer’s guide examines micro-datacentre technologies. Read the issue now. Continue Reading
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News
05 Sep 2014
King's College, UCL and LSE back £900,000 national datacentre project
A consortium of universities, including LSE, UCL and King's College, is backing a national datacentre for academics Continue Reading
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News
05 Sep 2014
EasyJet sheds 'scrum' image with hybrid IT
EasyJet’s reservation system could not provision for allocated seating, so the airline added a feature on Azure Continue Reading
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News
05 Sep 2014
'Bungled' Army 2020 IT recruitment contract loses £70m of savings
Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive Continue Reading
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News
05 Sep 2014
Nude celebrity hack forces changes at Apple and 4Chan
Apple and image-sharing site 4Chan take security measures after celebrity iCloud accounts were compromised and photos leaked Continue Reading
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News
03 Sep 2014
How Sony Music used Google cloud for One Direction’s 1D-Day event
Sony Music and its digital agency AIS London adopted Google Cloud Platform services to handle One Direction's day event Continue Reading