IT services and outsourcing

  • News 16 Dec 2025

    Singlife taps Salesforce Agentforce to drive agentic AI strategy

    The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interactions Continue Reading

  • E-Zine 16 Dec 2025

    Is AI more than hot air?

    In this week’s edition of Computer Weekly, which is the final one of 2025, we hear from Amazon CTO Werner Vogels and his take on how developers need to change and adapt for the AI era. Elsewhere in the issue, we hear from experts about why the AI bubble might be able to burst, as organisations struggle to get the returns they expected from their investments in the technology. We also hear from Paul Neville, director of digital, data and technology at The Pensions Regulator, about how data automation and AI are changing the game in terms of how it works. And in the third and final of our three buyer’s guide features on self-service developer tools, we share some top tips on how to ensure enterprise self-service portals are fit for purpose. Read the issue now. Continue Reading