IT services and outsourcing
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News
12 Sep 2024
Mphasis expands UK roots with leap into quantum computing
Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans Continue Reading
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News
11 Sep 2024
Fujitsu cuts annual staff pay rise as Post Office scandal bites
UK staff morale is at an all-time low as Japanese IT giant deals with the backlash from its involvement in the Post Office Horizon scandal Continue Reading
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News
16 Jan 2014
HCL and CSC partner to modernise applications
Indian IT services firm HCL and US competitor CSC are working together to win business in the application modernisation and cloud migration segments of the application outsourcing sector Continue Reading
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News
15 Jan 2014
The IT risks facing Universal Credit
Despite Iain Duncan Smith's robust defence of his flagship welfare reform policy, Universal Credit, evidence to the contrary continues to mount Continue Reading
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News
14 Jan 2014
Post Office seeks contractors for network and back-office work
The Post Office is looking for IT services firms to provide back-office IT applications and networking technologies in contracts worth hundreds of millions of pounds Continue Reading
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News
14 Jan 2014
Big Data and Content Analytics: measuring the ROI
There is a high expectation for the potential value of big data analytics early adopters are achieving good results that are helping to drive decision making in the business, this survey of 340 technology professionals reveals. Continue Reading
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E-Zine
13 Jan 2014
What is being said about you on social media?
In this week’s Computer Weekly, we examine the sentiment analysis technologies that can help businesses understand what’s being said about them on social media and how best to react. We find out about the development of next-generation Wi-Fi and how it can help improve mobile working. And our supplier profile of Amazon Web Services looks at the challenges and opportunities for the cloud market leader. Read the issue now. Continue Reading
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News
09 Jan 2014
DWP already struggling to recruit digital skills for Universal Credit IT development
DWP is already struggling to recruit IT staff with the digital skills it needs – not just for Universal Credit but also other IT projects Continue Reading
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E-Zine
08 Jan 2014
CW Europe – Jan 2014 edition
Analysts have predicted that 2014 will see the creation of “executives with no idea about IT sourcing” due to the many changes that digitisation will bring to IT outsourcing. In this issue CW Europe’s outsourcing editor looks at how digitisation and consumerisation are changing the IT department. Continue Reading
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News
08 Jan 2014
Universal Credit faces IT skills shortage risk after GDS withdrawal
The withdrawal of the Government Digital Service (GDS) from work on Universal Credit is one of the major risks for the troubled project over the next 12 months Continue Reading
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News
08 Jan 2014
DWP to spend further £90m on Universal Credit IT system
Department for Work and Pensions to spend £90m enhancing heavily criticised Universal Credit IT system – much of which will be thrown away Continue Reading
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News
06 Jan 2014
Accenture: get ready for the smart tech revolution
Consumers are gravitating towards wearable devices like smart watches to complement their digital lifestyle, a new study from Accenture has found Continue Reading
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News
06 Jan 2014
Universal Credit IT suppliers to be left out of new digital system development
HP, Accenture, IBM and BT will have 'significantly less' involvement in the digital system developed for full roll-out of the benefits scheme Continue Reading
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News
06 Jan 2014
Is cloud computing almost too good to be true for banks?
The cloud’s most obvious benefits will enable banks to keep up with technology changes while reducing costs Continue Reading
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News
31 Dec 2013
CW500 Club in 2013
Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers about the topical challenges they face Continue Reading
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News
20 Dec 2013
UK citizen wins legal round against Facebook over Prism leaks
A British citizen has applied for a judgement against Facebook in a case that will test the right of tech firms to give UK personal data to the NSA. Continue Reading
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News
16 Dec 2013
Nvidia delivers GPU grid to power Citrix virtual workstations
Nvidia has released vGPU grid technology for Citrix XenDeskop and Xenserver to support remote, hardware accelerated graphics processing. Continue Reading
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News
09 Dec 2013
DWP writes off £40m on Universal Credit but insists the IT is working
The Department for Work and Pensions (DWP) is scrapping £40.1m of IT work on Universal Credit, and a further £91m will be written off over five years Continue Reading
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Feature
09 Dec 2013
Realising the benefits of a totally connected world
The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly. Continue Reading
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News
06 Dec 2013
Chancellor George Osborne announces datacentre carbon tax break in Autumn Statement
George Osborne exempts datacentre operators from blanket carbon taxes in exchange for climate change agreements Continue Reading
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News
05 Dec 2013
Government Digital Service no longer involved with Universal Credit IT development
The Government Digital Service ends direct involvement in the development of the “enhanced IT” for the Universal Credit sheme Continue Reading
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E-Zine
05 Dec 2013
Can Europe give the world cloud coverage?
This month’s issue of CW Europe investigates how Europe could become the “trusted cloud region” according to the European Commission (EC) after the Prism revelation. Read how the EC believes cloud providers in the region can turn this to their advantage by, developing cloud services that global customers would view as more secure and transparent. Continue Reading
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News
05 Dec 2013
UK citizen sues Microsoft over Prism private data leak to NSA
A court action brought in the UK will test Microsoft's legal right to disclose private data on UK citizens to US intelligence services Continue Reading
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News
03 Dec 2013
Scabal moves to the cloud for storage flexibility
Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading
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News
03 Dec 2013
Where is Satyam now? Well, it’s not Satyam for a start
Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider Continue Reading
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News
29 Nov 2013
IT budgets to rise by 3% in 2014 as companies step up spending on mobile
IT spending will increase by 3% in 2014, up from 1.8% last year. But shadow IT spending will add another 40% to technology budgets Continue Reading
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News
26 Nov 2013
IT suppliers relaxed about contract visibility
IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny Continue Reading
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News
26 Nov 2013
The state of agile software development in the UK
Lately it is more surprising to hear that businesses are developing using a methodology other than agile, such is its widespread use Continue Reading
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News
26 Nov 2013
Gartner: What CIOs should know about cloud‑based customer service
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. Continue Reading
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Feature
18 Nov 2013
Future Gazing: The Future of IT in 2020
The next six years will see the influence of technology accelerate, and that will mean radical changes for the role of the IT department and the CIO Continue Reading
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News
14 Nov 2013
Shell delivers global SAP upgrade
Shell has simplified and standardised business processes in its business focused on refining and marketing activities for oil products and chemicals, through a global SAP upgrade Continue Reading
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News
11 Nov 2013
Fear of cloud servers fading fast among UK firms
Research shows traditionally risk-averse UK firms are being persuaded by the benefits of co-location, with more than 20% of servers now outsourced Continue Reading
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News
07 Nov 2013
'Extraordinarily poor' Universal Credit project needs clear IT stategy, say MPs
MPs say the Department for Work and Pensions must set out a clear IT strategy for Universal Credit and state how much money will be written off Continue Reading
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News
06 Nov 2013
Intellect relaunches as TechUK and targets 500,000 new UK IT jobs
The UK’s technology trade association, formerly known as Intellect, has relaunched as TechUK, unveiling plans to create over 500,000 jobs by 2020 Continue Reading
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News
04 Nov 2013
Crown Hosting Service to save £530m from government IT bill by 2018
Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018 Continue Reading
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News
04 Nov 2013
DWP ministers to decide whether to scrap all of the £300m Universal Credit IT
Ministers at the DWP are to decide this month whether to scrap all of the £300m Universal Credit IT systems and start again from scratch Continue Reading
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News
01 Nov 2013
DWP refused to release Universal Credit IT review to MPs
DWP has refused to provide MPs with a copy of a review of the IT for the troubled Universal Credit project by programme chief Howard Shiplee Continue Reading
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News
31 Oct 2013
Companies are not taking advantage of data analytics, research says
Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports Continue Reading
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News
30 Oct 2013
Former Lord Justice of Appeal Hooper joins Post Office Horizon investigation
The Post Office's Horizon accounting IT inquiry appoints former Lord Justice of Appeal Anthony Hooper to chair mediation stage Continue Reading
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News
29 Oct 2013
Study finds cloud computing the most valued enterprise IT skill
Cloud computing overtakes virtualisation, security, BI, database and project management as the most valued enterprise IT skill Continue Reading
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News
28 Oct 2013
Six tips to help you negotiate the best deal with your datacentre provider
Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper Continue Reading
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News
25 Oct 2013
Fulham football club address skills shortfall with cloud database
Fulham football club’s IT team moves its database infrastructure to the cloud with a database as a service implementation Continue Reading
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News
25 Oct 2013
HP and Diageo take different paths to cloud-based HR
HP and Diageo took very different approaches when they deployed cloud-based human resources (HR) software from Workday Continue Reading
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News
24 Oct 2013
NTT Europe saves time with Sepaton data deduplication VTL deployment
NTT Europe was sick of tape libraries “shoeshining” so went for a $2.5m deployment of Sepaton data deduplication virtual tape libraries to slash backup and restore times Continue Reading
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News
22 Oct 2013
BT signs multimillion HR technology contract with Oracle
The project, one of the largest contracts signed so far for Oracle’s Fusion technology, is strategically important both to Oracle and BT Continue Reading
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News
18 Oct 2013
High-growth companies selected for government Future Fifty programme
The first high-growth UK companies have been chosen for the government’s Future Fifty fast-track programme. Continue Reading
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News
17 Oct 2013
Spanish bank La Caixa looks to startups for innovation
La Caixa is looking for ways to innovate in an increasingly competitive environment, and is turning to startups for new and niche technologies Continue Reading
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News
16 Oct 2013
Case study: Richard Branson's Virgin Management moves to IaaS platform
Virgin Management, a subsidiary of Virgin Group, has migrated its IT to a cloud-based IaaS platform for BYOD capabilities and savings Continue Reading
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News
16 Oct 2013
The UK is an attractive location for IT service providers
The UK is an attractive location for IT services and BPO suppliers as these services mature beyond being used merely as a cost-cutting tool Continue Reading
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News
15 Oct 2013
OFT launches investigation into public sector IT supply
The Office of Fair Trading (OFT) has launched a formal study into the supply of IT products and services to the public sector Continue Reading
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News
14 Oct 2013
BT seeks startups for superfast broadband services
BT joins East London's TechHub encouraging startups to develop applications and services using superfast connectivity Continue Reading
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News
09 Oct 2013
Home Office e-borders programme still using pilot IT system from 2004
Home Office yet to replace sacked Raytheon with new supplier for flagship programme to help protect UK borders Continue Reading
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News
09 Oct 2013
IBM interns join ShopDirect to combine gamification and Twitter analysis
Undergraduate ShopDirect interns spent the summer with IBM on a project using gamification and Twitter to engage with customers Continue Reading
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Feature
08 Oct 2013
Make a high-performance computing and high-availability datacentre
High performance computing and high availability systems are no longer limited to engineers and scientists. But is your datacentre ready? Continue Reading
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News
03 Oct 2013
IT outsourcing no longer main recession-busting tool
Process optimisation and shared services have become a higher priority than IT outsourcing Continue Reading
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News
30 Sep 2013
Charity uses cloud HR system to keep track of staff working in danger zones
It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems Continue Reading
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News
30 Sep 2013
Cloud computing drives infrastructure upgrade at service provider
IT services company Ardenta has implemented F5 network security to upgrade its infrastructure and offer cloud services Continue Reading
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News
25 Sep 2013
Google to rethink resilient networking following dual failure
In spite of running a dual redundant network, Google's Gmail system has had a major failure. Continue Reading
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Feature
24 Sep 2013
How Capgemini keeps its Merlin datacentre green and energy-efficient
Capgemini's Swindon-based Merlin datacentre is one of the most energy-efficient in the world. But what makes it green? Continue Reading
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Photo Story
23 Sep 2013
How Amadeus keeps travellers moving
Computer Weekly visits the Amadeus datacentre just outside Munich, which provides mission critical IT for the travel industry. Continue Reading
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News
20 Sep 2013
Steve Ballmer uses final investor call to target Google
In his last investor call as CEO of Microsoft, Steve Ballmer took the opportunity to attack Google’s business practices Continue Reading
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Feature
19 Sep 2013
A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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News
18 Sep 2013
BMW gears up IT resilience with private cloud infrastructure
After testing and validating its own private cloud services, BMW's IT team is ready to use it in production Continue Reading
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News
18 Sep 2013
MPs brand NHS National Programme for IT a 'fiasco' as posthumous costs rise
The now-axed NHS National Programme for IT (NPfIT) is still incurring significant costs following the failure of the government IT project Continue Reading
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News
13 Sep 2013
After virtualising IT estate, Jaguar Land Rover now eyes cloud computing
Jaguar Land Rover's IT team takes its newly virtualised infrastructure to the next stage of IT evolution by adopting cloud-based services Continue Reading
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News
12 Sep 2013
TSB’s reliance on Lloyds IT could impair new bank's competitiveness
New high street bank TSB might struggle to compete as a result of its reliance on the IT systems of Lloyds Banking Group, says OFT Continue Reading
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News
11 Sep 2013
£200m of Universal Credit IT could be scrapped, MPs told
£200m of IT work on the troubled Universal Credit programme could be written off, says government project management chief Norma Wood Continue Reading
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News
11 Sep 2013
£480bn of government revenue depends on "risky" legacy IT
Almost £480bn of the UK government’s revenues are dependent on legacy IT systems that “could present a very significant risk” Continue Reading
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News
09 Sep 2013
Boris Johnson calls for ‘London Visa’ to attract tech experts from around the world
The mayor of London submits a plan to the Home Office proposing a “London Visa” to attract businesses to the capital. Continue Reading
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News
30 Aug 2013
How networks and data win Formula One races for Mercedes AMG Petronas
Tata Communications joins the Mercedes AMG Petronas Formula One team to bring speedy connectivity worthy of its cars Continue Reading
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News
27 Aug 2013
Sap and SuccessFactors Break Adoption Silos
SAP has articulated a compelling vision of the all-in-one, cloud-based HCM (Human Capital Management) solution – what it needs is a path to help traditionalists get there, says analyst group Nucleus Research. Continue Reading
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News
23 Aug 2013
Box.com forges new cloud security model
Service providers and consumers need to move to a security model better suited to the cloud computing, says Box.com Continue Reading
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Photo Story
23 Aug 2013
Introducing the BIG Awards semi-finalists
Here’s a handful of the semi-finalists, who have a range of innovative tech in both the B2B and B2C space. Continue Reading
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News
22 Aug 2013
Charlie McMurdie joins PwC’s cyber practice
Charlie McMurdie, former head of the Metro Police central e-crime unit, is joining business consultancy firm PwC as its senior crime adviser Continue Reading
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News
20 Aug 2013
How DWP and Universal Credit failed to work with SME suppliers
Less than 1% of DWP IT spending on the Universal Credit programme has gone to SMEs – how are big suppliers continuing their dominance? Continue Reading
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News
20 Aug 2013
Cloud and ICT adoption by MSBs in the UK, France and Netherlands
This report from the Centre for Economics and Business Research and Cordys, assesses the business potential of cloud services for medium sized companies. Continue Reading
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News
19 Aug 2013
Interview: Martin Russell, head of IT services, Just Eat
Just Eat's head of IT services, Martin Russell speaks to Computer Weekly about his experiences of switching to Google Continue Reading
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News
16 Aug 2013
UCAS adopts public cloud to process university admissions
Ten days before the A-level results, UCAS adopted a public cloud infrastructure to scale up its IT and to make admission process efficient Continue Reading
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News
16 Aug 2013
Less than 1% of Universal Credit IT spend goes to SMEs
Despite a 25% target, less than 1% of IT spending for government’s flagship Universal Credit programme has gone to small businesses Continue Reading
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Opinion
14 Aug 2013
How to appoint a new outsourcing supplier
Outsourcing can come with its own security risks if not managed appropriately, making due diligence and clear contractual arrangements key Continue Reading
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News
09 Aug 2013
Government to put 50% of all new IT spend through SMEs
The government wants to put half of all new IT spending through small IT suppliers – doubling the previous target Continue Reading
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News
09 Aug 2013
Enterprises spend more on third-party datacentres than in-house ones: Uptime survey
Uptime Institute’s annual datacentre industry survey reveals shift in IT spend away from enterprise-owned datacentres to outsourced options Continue Reading
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News
08 Aug 2013
Government opens fourth iteration of cloud framework G-Cloud 4 for business
Cabinet Office has opened the fourth iteration of UK government cloud – G-Cloud 4 to accept tenders from new cloud suppliers and existing ones Continue Reading
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News
07 Aug 2013
Foreign direct investment to underpin Indian cloud computing
Will the 100% FDI allowance in the telecoms sector help cloud computing reach Indian companies reliant on mobile connectivity? Continue Reading
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News
06 Aug 2013
Capita and Barnet deal to be completed after campaigner’s court appeal fails
Outsourcing contracts worth over £470m will be signed off by Barnet Council after a Court of Appeal ruled that the deal was lawful Continue Reading
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News
01 Aug 2013
Microsoft concedes to BSkyB over SkyDrive trademark
The tech giant admits defeat and will be forced to rename its cloud storage service after losing a court battle in the UK Continue Reading
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News
29 Jul 2013
Dutch banking regulator approves use of AWS public cloud in the financial sector
Dutch banking watchdog approves use of AWS cloud in websites, mobile apps, retail banking platforms, HPC and credit risk analysis Continue Reading
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News
26 Jul 2013
Hailo taxi app maker drops Sage for NetSuite OneWorld
Taxi cab app maker Hailocab has switched from Sage Line:50 to NetSuite OneWorld, in a bid to speed up accounts reconciliation Continue Reading
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News
22 Jul 2013
Outdated classifications hide true extent of UK digital economy
The UK’s digital economy is much larger than the Government estimates. Continue Reading
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News
22 Jul 2013
European banking firm UniCredit to introduce cloud in its datacentres
European banking firm UniCredit has signed a multi-billion dollar deal with IBM to bring cloud into its datacentres Continue Reading
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News
19 Jul 2013
John Lewis seeks out innovation from technology startups
John Lewis has been investing in technology innovation to keep ahead of the game in the changing landscape of the UK high street Continue Reading
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News
19 Jul 2013
Michelin creates fuel efficiency service with Accenture
Tyre maker Michelin has begun a major project to create a business division focused on providing IT solutions for logistics Continue Reading
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News
19 Jul 2013
Facebook to acquire UK startup Monoidics
Facebook is to acquire UK startup Monoidics, which makes code verification and analysis tools and specialises in detecting coding errors Continue Reading
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News
19 Jul 2013
Managed Print Services Landscape, 2013
A vendor analysis of the global enterprise MPS market Continue Reading
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News
18 Jul 2013
Hidden cost of cloud computing is CIOs’ biggest concern
A study into attitudes and concerns relating to cloud computing has revealed that 80% of CIOs are concerned about its hidden costs Continue Reading
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News
17 Jul 2013
GDS tracks 'digital by default' progress of top 25 government services
Government Digital Service (GDS) launches website to track progress of the 25 services targeted as the first to go online under the digital strategy Continue Reading
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News
17 Jul 2013
Taking the pulse of the cloud computing market
Archana Venkatraman looks at the figures behind the take-up of cloud technology in this Computer Weekly research report. Continue Reading
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News
17 Jul 2013
Six reasons why manufacturers should consider cloud ERP
There are a number of benefits beyond total cost of ownership when manufacturing companies deploy cloud ERP, this research from Analyst Group Nucleus reveals. Continue Reading
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News
17 Jul 2013
CW500: Back to the Future: Big Data at Channel 4
Bob Harris, Chief Technology Officer of Channel 4 Television, explains the broadcaster's approach to big data in this presentation for Computer Weekly's 500 Club. Continue Reading
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E-Zine
16 Jul 2013
Cloud takes to the stage at the Royal Opera House
In this week's Computer Weekly, we talk to the Royal Opera House about how using public cloud boosted ticket sales and improved performance of its IT infrastructure. We examine why agile development failed in the government's flagship Universal Credit welfare programme. And we analyse the real risks of sweating your IT assets. Continue Reading
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News
16 Jul 2013
IT energy consumption lower than previously claimed
Research has debunked the myth that consuming IT and media services on mobile devices is hurting the environment Continue Reading
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News
15 Jul 2013
Lower uptake of cloud, ICT limiting medium-sized enterprises' productivity: CEBR
Medium-sized enterprises in the UK lagging behind large businesses in terms of productivity, because of lower adoption of ICT and cloud Continue Reading