Content management

Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman

A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue Continue Reading

By

• Bill Goodwin and Sebastian Klovig Skelton

Dutch road management organisation encourages startups to innovate

Dutch highway management agency RWS is sharing data with the private sector to stimulate innovation Continue Reading

By

• Kim Loohuis

Mike Lynch heads to High Court to defend against HP allegations

The UK’s biggest fraud case commences, with the former CEO of Autonomy, Mike Lynch, attempting to clear his name Continue Reading

By

• Cliff Saran, Managing Editor

IBM demos quantum leap in artificial intelligence

Working with MIT and Oxford university, the researchers have looked at how quantum computing can accelerate data classification in machine learning Continue Reading

By

• Cliff Saran, Managing Editor

Met Police collaborated with US prosecutors in WikiLeaks investigation

The Metropolitan Police has confirmed it exchanged information on WikiLeaks staff in the UK with the US Department of Justice, which is conducting criminal investigations into the organisation Continue Reading

By

• BIll Goodwin & Niels Ladefoged

OpenText Enterprise World Europe: CEO Barrenechea stakes claim for EIM as competitive edge

OpenText’s CEO and CTO Mark Barrenechea used his keynote at the company’s inaugural Enterprise World Europe customer and partner conference in Vienna to make a case for enterprise information management as a software category that can give corporate organisations a competitive edge Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Facebook asked George Osborne to influence EU data protection law

Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation Continue Reading

By

• Bill Goodwin, Duncan Campbell & Sebastian Klovig Skelton

Interview: London Grid for Learning CEO on putting technology to work in schools

John Jackson, CEO of the London Grid for Learning, discusses how the organisation supports technology adoption in schools Continue Reading

By

• Clare McDonald, Business Editor

Lucidworks CEO talks up ‘data experiences’

Will Hayes discusses Lucidworks’ Asian expansion plans, as well as efforts to help enterprises deliver rich data experiences for employees and customers through AI-augmented search engines Continue Reading

By

• Aaron Tan, TechTarget

Explainable AI: How and why did the AI say ‘true’?

The answer to the ultimate question of life, the universe and everything is 42, according to Deep Thought in ‘The Hitchhiker’s Guide to the Galaxy’ – but experts need to explain AI decisions Continue Reading

By

• Cliff Saran, Managing Editor

Technologies to support deep learning

In this week’s Computer Weekly, we look at the key technologies needed to support deep learning and artificial intelligence applications in your organisation. We hear about Southern Water’s data management overhaul and the benefits achieved from centralising its data specialists. And we examine best practice in managing large-scale Docker implementations. Read the issue now. Continue Reading

Watercolour World digitises ‘photographs’ of the pre-camera age

Charity dedicated to making thousands of fragile pre-1900 watercolour paintings available on the web has launched its site with help from Fujitsu scanner maker PFU Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Using business intelligence tools to prevent team burnout

This is a guest blogpost by Andrew Filev, founder and CEO, Wrike. Since no business wants to leave money on the table, it’s tempting to try to squeeze as much productivity as possible out of your ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

When is it best to stick with paper?

Going digital has been seen as the thing to do, but there can be limits to digital and there's an enduring value to paper. Digital isn’t always best Continue Reading

By

• SA Mathieson

Amazon AI debacle won’t stop adoption for recruitment

The sexist artificial intelligence recruitment debacle at Amazon should prove a blip as the technology gains ground in and for human resources departments Continue Reading

By

• Cath Everett

Mike Lynch charged with fraud over $11bn sale of Autonomy

It may be long forgotten, but HP once wanted to be in software and spent a lot of money on Autonomy, which was regarded as one of the hottest tech firms Continue Reading

By

• Cliff Saran, Managing Editor

Storage 101: Unstructured data and its storage needs

Unstructured data exists in huge volumes, but often it is semi-structured with metadata. We lift the lid on unstructured data and key approaches to its storage Continue Reading

By

• Stephen Pritchard

Survey: Data very fragmented, and that’s a worry for most

Cohesity-sponsored survey finds most organisations store multiple copies of secondary data and worry about the cost and the effect on their competitiveness Continue Reading

By

• Antony Adshead, Storage Editor

Microsoft’s Xiaoice chatbot is now designing textile patterns

Software giant claims the design knowhow of its popular AI chatbot is a breakthrough in the field of image-based creation Continue Reading

By

• Aaron Tan, TechTarget

Agfa’s move to cloud HR paves the way for healthcare IT spin-off

Agfa-Gevaert is moving HR systems from 40 countries into the cloud as the company prepares to turn its health IT operations into a standalone business Continue Reading

By

• Bill Goodwin, Computer Weekly

UK winners and losers in digital tech

The UK's retail and telecoms companies are among the best in the world at digital technology, but a survey of digital leaders shows there is still room for improvement for many UK firms Continue Reading

By

• Tony Farnfield

Software requirements for international aid go beyond cloud and apps

Aid workers in extreme situations don’t always have stable access to the software they need over the cloud. Find out how they work around this Continue Reading

By

• SA Mathieson

Adobe’s Vittal: AI ‘bigger than the web’, and in use at Swisscom

Adobe and one of its customers used the DMEXCO digital marketing conference and exhibition in Cologne to talk about artificial intelligence efforts and spell out what each sees as their value Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Amnesty International creates human rights digital archive

Digital preservation platform from Preservica will protect digital records of significant historical importance to Amnesty and its supporters Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

National Archives races to create electronic archive of EU law before Brexit

The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading

By

• Wendy M Grossman

Capital markets firms to ramp up public cloud spending

Companies in the investment sector are increasingly using the public cloud to improve access to business-critical data Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Has collaboration software wrought perilous communication overload?

A new generation of collaborative software, such as Slack and Microsoft Teams, could prove a knowledge management boon. But does it have a dark side of communication overload? Continue Reading

By

• Peter Ray Allison

Why AI must move beyond pattern-matching

Artificial intelligence and deep learning have revolutionised applications such as computer vision, but more complex problems require a different approach Continue Reading

By

• Cliff Saran, Managing Editor

NHS collaborates with private health on sharing patient data

Work has begun on establishing a set of data standards to enable private healthcare patients’ data to be shared with the NHS Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Mike Young, Centrica

We speak to the CIO whose CEO recently met with the head of Microsoft to talk about strategy Continue Reading

By

• Cliff Saran, Managing Editor

Chief data officers go to summer school

Authors of the “Chief data officer’s playbook”, Caroline Carruthers and Peter Jackson, are running a summer school, supported by data governance software supplier Collibra Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Two chiefs, two approaches to digital transformation

While the definition of digital transformation is debatable, IT business leaders agree it's all about the data Continue Reading

By

• Cliff Saran, Managing Editor

London CDO: More groundwork needed to gain trust for data use

London’s chief digital officer, Theo Blackwell, says organisations need to do more groundwork if a smarter city is to be real possibility Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

GDPR: An overview of the latest data protection legislation

The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading

By

• Dai Davis, Percy Crow Davis & Co

CenturyLink takes aim at APAC market post-Level 3 merger

The US telecoms giant is expanding its footprint in Asia through its merger with Level 3, and hopes to bring its offerings on par with that of rivals in the region Continue Reading

By

• Aaron Tan, TechTarget

Blockchain: Paving the way for broad adoption

The foundations have been laid for organisations to begin standardising on the technology, talent and platforms that will drive future blockchain initiatives Continue Reading

By

• Mark Lillie, Deloitte

Intelligent information management is ready for AI, blockchain

A panel discussion at AIIM 2018 looked at how AI, cloud and blockchain will disrupt the intelligent information management space. Continue Reading

By

• Jesse Scardina, News Writer

Australian broadcaster live-streamed Winter Olympics with AWS

It would take someone over five million years to watch the amount of video carried across IP networks each month in 2021 – that’s how much video content we’ll be consuming over the next few years. ... Continue Reading

By

• Aaron Tan, TechTarget

HPE pushes prescriptive AI for industrial applications

Predicting when a machine will fail is one thing, but HPE hopes its artificial intelligence service will help businesses augment their maintenance programmes Continue Reading

By

• Cliff Saran, Managing Editor

Online data can be used to create better housing for all, says Resi’s Depledge

Alex Depledge, CEO of Resi, will speak at Datafest on how online data can open up architecture to more people – but she warns against over-hyping data science Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Scrivito unveils serverless CMS product

By building the CMS with ReactJS, Scrivito gained attraction with development community, according to an analyst. Continue Reading

By

• Jesse Scardina, News Writer

Proof of concept shows blockchain could save lives in pharmaceutical logistics

DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why digital customer experience requires business transformation

Research shows that customer experience will boost business, but IT and the people across the organisation need to embrace data analytics Continue Reading

By

• Cliff Saran, Managing Editor

How Auto Trader improved web design to support digital business

Digitisation requires an agile methodology and the ability to enhance products quickly. We look at how Auto Trader optimised traditional web design Continue Reading

By

• Cliff Saran, Managing Editor

Smart speakers: How to give apps a voice

Experts discuss how to go about creating compelling voice-enabled user interfaces for smart speakers Continue Reading

By

• Cliff Saran, Managing Editor

Tech boosts sales at Abu Dhabi’s Healthpoint

United Arab Emirates healthcare provider Healthpoint has increased sales and efficiency through the use of the latest IT systems Continue Reading

By

• Alicia Buller

Information management is going mainstream – at last!

Some assumptions have been held by IT pros for so long that they have almost become articles of faith. One of these is the idea that content management, particularly for files, semi-structured and ... Continue Reading

By

• Tony Lock, Freeform Dynamics

In the know: how a digital workspace can drive innovation

In a digital world, engaged employees can support innovation using a new generation of tools that leverage behavioural science and more Continue Reading

By

• Christian Annesley

University of Northampton launches app-based prospectus

University is using software to create an app-based prospectus and improve internal communications Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top IT priorities for Nordic CIOs in 2018

Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading

By

• Eeva Haaramo

Smart speakers open new windows into customer behaviour for CRM

Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence? Continue Reading

By

• Lindsay Clark

Chief data officer role is key to business success, says Gartner

There’s a new chief in business, set to take on stewardship of the company’s data assets, research shows Continue Reading

By

• Cliff Saran, Managing Editor

Carglass France feels benefit of employee knowledge sharing

Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees Continue Reading

By

• Christian Annesley

How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading

By

• Alicia Buller

Digitally preserving history

In this week’s Computer Weekly, we find out how cloud technologies are helping Gibraltar to digitally preserve historic documents and safeguard its cultural heritage. We examine progress on the roll-out of the new NHS national network. And our latest buyer’s guide looks at the benefits and challenges of cloud-based ERP software. Read the issue now. Continue Reading

Veritas takes stock of data management play

Software supplier Veritas says it has delivered on its promises but there is still work to do in realising its data management vision Continue Reading

By

• Aaron Tan, TechTarget

Government wants to remain in EU cyber security club after Brexit

The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019 Continue Reading

By

• Alex Scroxton, Security Editor

European Union states question copyright law proposal

European states are questioning legality of a new copyright law proposed by the EU Continue Reading

By

• Jennifer Baker

Content delivery innovation improves user experience for e-tailer

WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading

By

• Alex Scroxton, Security Editor

Box uses Google’s AI to support image recognition in the enterprise

Optical character recognition and automated generation of image metadata is now possible, thanks to Google Cloud AI Continue Reading

By

• Cliff Saran, Managing Editor

Experian admits mobile and online issues after system upgrade

Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Second phase of Dubai Health Authority’s electronic records implementation to start in August 2017

Unified electronic medical record (EMR) system to be rolled to more medical facilities across Dubai Continue Reading

By

• Edward Banda

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Game used data to transform store experience and drive personalisation

Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store Continue Reading

By

• Clare McDonald, Business Editor

Sweden uses Minecraft for urban planning

Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading

By

• Eeva Haaramo

Only 49% of marketers are pushed to reinvent customer service due to technology

Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology Continue Reading

By

• Clare McDonald, Business Editor

A guide to Alexa smart home integration

We look at how Amazon's voice service, Alexa, can be used to control smart home devices Continue Reading

By

• Cliff Saran, Managing Editor

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading

By

• Alicia Buller

Coca-Cola cloud project bottles rewards for 25,000 staff

Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees Continue Reading

By

• Bill Goodwin, Computer Weekly

Diageo opts for additional services centre in Bangalore

Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Abu Dhabi Securities Exchange uses blockchain for e-voting

Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Digital knowledge at the British Library

In this week’s Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK’s printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain – we examine how it works. And tech leaders tell us how to architect IT infrastructure for moving to the cloud. Read the issue now. Continue Reading

Royal Shakespeare Company targets more groundlings with Progress

The Royal Shakespeare Company revamps its web site and gets its customer engagement act together with content management and digital marketing tools from Progress Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Westpac bank launches Databank data protection service

Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading

By

• Stuart Kennedy

Bangkok Hospital recognised for its use of electronic records

Private hospital in Thailand is recognised for its effective use of IT by a global accreditation body Continue Reading

By

• Ai Lei Tao

Nordic CIO interview: Roland Grunéus, Intrum Justitia

Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data Continue Reading

By

• Jenny Stadigs

Cabinet Office failed to manage risks around migration to shared service centres, says NAO

The government’s delayed programme to migrate back-office functions to two shared service centres is not achieving value for money, lacks an integrated business case and has failed to track additional costs incurred, says the NAO Continue Reading

By

• Lis Evenstad

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading

British Library's 'digital wallpaper' brings Shakespeare to the smartphone

The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading

By

• Alex Scroxton, Security Editor

France takes the lead in the global open data race

The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Outsourcer MSXI puts Microsoft cloud in driving seat

Business process outsourcer MSXI has replaced Salesforce with a Microsoft business applications stack to support its car dealership business Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

By

• David Braue

CIO interview: Henry Cohen, CIO, Telegraph Media Group

The newspaper publisher is developing an agile mindset in response to the growth of digital over printed publications Continue Reading

By

• Angelica Mari

National roll-out of Universal Credit digital service to begin in May 2016

The Universal Credit digital service will be rolled out to five job centres a month from May 2016, says the Department for Work and Pensions Continue Reading

By

• Lis Evenstad

Change is in the air as Australia's Royal Flying Doctor Service applies analytics to everything

Australia's Royal Flying Doctor Service unearths additional benefits of data analytics following its decision to use Splunk software to analyse operational logs Continue Reading

By

• David Braue

Does Cambridge University Hospital’s Epic project indicate NHS lacks capacity?

Cambridge University Hospitals NHS Foundation Trust’s £200m eHospital project was seen as a model of how an NHS trust could revolutionise its IT, autonomously. A tale of over-ambition? Continue Reading

By

• SA Mathieson

Irish hospital to offer patient access to records by November 2016

Galway Clinic plans a big-bang launch of its Meditech electronic medical record system, which includes a patient portal and mobile app Continue Reading

By

• Lis Evenstad

The problem of smart cities and connectivity in the UK

Only once leaders develop a framework for local economic and societal development can the “smart city” buzz can evolve into “intelligent communities” Continue Reading

By

• David Brunnen, Groupe Intellex

Dell and EMC's Big Splash point to hyper-convergence

On the storage side, Dell trailed EMC in the enterprise storage space. How will this affect the newly merged tech giants? Continue Reading

How the Consumer Rights Act will affect the digital industry

Consumer legislation has been updated to take into account the unique nature of digital content – but what does it mean for technology suppliers? Continue Reading

By

• Jasnoop Cheema

South Manchester NHS signs up to take Allscripts EPR

University Hospital of South Manchester NHS Foundation Trust has become the latest trust in the region to choose an electronic patient record system from Allscripts Continue Reading

By

• Lis Evenstad

Singapore and UK researchers investigate privacy in big data era

Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading

By

• Tao ai Lei

Keeping up with Cassandra, the NoSQL database

What does Call of Duty, the Hive smart thermostats, Social Weather and the William Hill bookie app all have in common? They are all powered by the Apache Cassandra NoSQL database Continue Reading

By

• Lis Evenstad

Legal documents reveal HP's failings over Autonomy

The board of Hewlett-Packard (HP) knew about Autonomy’s failings – yet voted the $11.1bn acquisition through regardless, internal memos have revealed Continue Reading

Wearable technology proves its worth on the front line

In this week's Computer Weekly, we look at business applications for wearable technology. With hands-free police and military pilot projects already under way, wearable technology is set to make its mark in the enterprise in the near future. Read the issue now. Continue Reading

William Hill kicks off football season with blast from the past

A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading

By

• Cliff Saran, Managing Editor

Councils explore options for online mapping tools

Councils are drawing on Ordnance Survey, Google Maps and OpenStreet Map for online mapping. What’s the optimal mix? Continue Reading

By

• SA Mathieson

Mobile operators must adapt data plans to address video boom

Over 52 million terabytes of data traffic will transit worldwide mobile networks this year alone, up by more than 50% on 2014, according to statistics from Gartner Continue Reading

By

• Alex Scroxton, Security Editor

App development companies fight back against digital piracy

How can digital companies protect their IP against a tidal wave of smartphone boosted piracy? Is digital rights management software effective enough, or is it better to adapt your business model? Continue Reading

By

• Peter Ray Allison

Pharmaceutical companies use BPM to cut cost of clinical trial drugs

Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading

By

• Bill Goodwin, Computer Weekly