Content management
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Tip
03 Sep 2024
The top 7 enterprise content management certifications
These enterprise content management certifications can help business and IT professionals advance their careers and get more out of their company's content systems. Continue Reading
By- Christine Campbell, The Alpha Content Company
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News
27 Aug 2024
NHS partners with libraries to help people access NHS App
The scheme, which will launch in October, will train librarians to support people to download and use the NHS App and NHS.uk Continue Reading
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News
03 Jan 2018
Top IT priorities for Nordic CIOs in 2018
Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading
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Feature
02 Jan 2018
Smart speakers open new windows into customer behaviour for CRM
Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence? Continue Reading
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News
06 Dec 2017
Chief data officer role is key to business success, says Gartner
There’s a new chief in business, set to take on stewardship of the company’s data assets, research shows Continue Reading
By- Cliff Saran, Managing Editor
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News
27 Oct 2017
Carglass France feels benefit of employee knowledge sharing
Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees Continue Reading
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News
16 Oct 2017
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
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E-Zine
03 Oct 2017
Digitally preserving history
In this week’s Computer Weekly, we find out how cloud technologies are helping Gibraltar to digitally preserve historic documents and safeguard its cultural heritage. We examine progress on the roll-out of the new NHS national network. And our latest buyer’s guide looks at the benefits and challenges of cloud-based ERP software. Read the issue now. Continue Reading
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News
19 Sep 2017
Veritas takes stock of data management play
Software supplier Veritas says it has delivered on its promises but there is still work to do in realising its data management vision Continue Reading
By- Aaron Tan, TechTarget
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News
12 Sep 2017
Government wants to remain in EU cyber security club after Brexit
The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019 Continue Reading
By- Alex Scroxton, Security Editor
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News
06 Sep 2017
European Union states question copyright law proposal
European states are questioning legality of a new copyright law proposed by the EU Continue Reading
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News
01 Sep 2017
Content delivery innovation improves user experience for e-tailer
WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading
By- Alex Scroxton, Security Editor
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News
18 Aug 2017
Box uses Google’s AI to support image recognition in the enterprise
Optical character recognition and automated generation of image metadata is now possible, thanks to Google Cloud AI Continue Reading
By- Cliff Saran, Managing Editor
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News
10 Jul 2017
Experian admits mobile and online issues after system upgrade
Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 Jul 2017
Second phase of Dubai Health Authority’s electronic records implementation to start in August 2017
Unified electronic medical record (EMR) system to be rolled to more medical facilities across Dubai Continue Reading
By- Edward Banda
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 Apr 2017
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store Continue Reading
By- Clare McDonald, Business Editor
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News
20 Feb 2017
Sweden uses Minecraft for urban planning
Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading
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News
30 Jan 2017
Only 49% of marketers are pushed to reinvent customer service due to technology
Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology Continue Reading
By- Clare McDonald, Business Editor
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Photo Story
06 Jan 2017
A guide to Alexa smart home integration
We look at how Amazon's voice service, Alexa, can be used to control smart home devices Continue Reading
By- Cliff Saran, Managing Editor
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
02 Nov 2016
Coca-Cola cloud project bottles rewards for 25,000 staff
Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees Continue Reading
By- Bill Goodwin, Computer Weekly
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News
20 Oct 2016
Diageo opts for additional services centre in Bangalore
Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Oct 2016
Abu Dhabi Securities Exchange uses blockchain for e-voting
Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
27 Sep 2016
Digital knowledge at the British Library
In this week’s Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK’s printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain – we examine how it works. And tech leaders tell us how to architect IT infrastructure for moving to the cloud. Read the issue now. Continue Reading
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News
14 Sep 2016
Royal Shakespeare Company targets more groundlings with Progress
The Royal Shakespeare Company revamps its web site and gets its customer engagement act together with content management and digital marketing tools from Progress Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
30 Aug 2016
Westpac bank launches Databank data protection service
Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading
By- Stuart Kennedy
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News
22 Aug 2016
Bangkok Hospital recognised for its use of electronic records
Private hospital in Thailand is recognised for its effective use of IT by a global accreditation body Continue Reading
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News
14 Jul 2016
Nordic CIO interview: Roland Grunéus, Intrum Justitia
Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data Continue Reading
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News
20 May 2016
Cabinet Office failed to manage risks around migration to shared service centres, says NAO
The government’s delayed programme to migrate back-office functions to two shared service centres is not achieving value for money, lacks an integrated business case and has failed to track additional costs incurred, says the NAO Continue Reading
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E-Zine
06 May 2016
CW ANZ: May 2016
The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading
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News
22 Apr 2016
British Library's 'digital wallpaper' brings Shakespeare to the smartphone
The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading
By- Alex Scroxton, Security Editor
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News
22 Apr 2016
France takes the lead in the global open data race
The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading
By- Pat Brans, Pat Brans Associates/Grenoble Ecole de Management
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News
23 Feb 2016
Outsourcer MSXI puts Microsoft cloud in driving seat
Business process outsourcer MSXI has replaced Salesforce with a Microsoft business applications stack to support its car dealership business Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
22 Jan 2016
Crunch time for Australian CIOs as analytics platforms drive strategy in 2016
CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading
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News
23 Dec 2015
CIO interview: Henry Cohen, CIO, Telegraph Media Group
The newspaper publisher is developing an agile mindset in response to the growth of digital over printed publications Continue Reading
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News
08 Dec 2015
National roll-out of Universal Credit digital service to begin in May 2016
The Universal Credit digital service will be rolled out to five job centres a month from May 2016, says the Department for Work and Pensions Continue Reading
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News
07 Dec 2015
Change is in the air as Australia's Royal Flying Doctor Service applies analytics to everything
Australia's Royal Flying Doctor Service unearths additional benefits of data analytics following its decision to use Splunk software to analyse operational logs Continue Reading
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Feature
17 Nov 2015
Does Cambridge University Hospital’s Epic project indicate NHS lacks capacity?
Cambridge University Hospitals NHS Foundation Trust’s £200m eHospital project was seen as a model of how an NHS trust could revolutionise its IT, autonomously. A tale of over-ambition? Continue Reading
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News
17 Nov 2015
Irish hospital to offer patient access to records by November 2016
Galway Clinic plans a big-bang launch of its Meditech electronic medical record system, which includes a patient portal and mobile app Continue Reading
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Opinion
20 Oct 2015
The problem of smart cities and connectivity in the UK
Only once leaders develop a framework for local economic and societal development can the “smart city” buzz can evolve into “intelligent communities” Continue Reading
By- David Brunnen, Groupe Intellex
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News
16 Oct 2015
Dell and EMC's Big Splash point to hyper-convergence
On the storage side, Dell trailed EMC in the enterprise storage space. How will this affect the newly merged tech giants? Continue Reading
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Opinion
15 Oct 2015
How the Consumer Rights Act will affect the digital industry
Consumer legislation has been updated to take into account the unique nature of digital content – but what does it mean for technology suppliers? Continue Reading
By- Jasnoop Cheema
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News
13 Oct 2015
South Manchester NHS signs up to take Allscripts EPR
University Hospital of South Manchester NHS Foundation Trust has become the latest trust in the region to choose an electronic patient record system from Allscripts Continue Reading
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News
07 Oct 2015
Singapore and UK researchers investigate privacy in big data era
Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading
By- Tao ai Lei
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News
02 Oct 2015
Keeping up with Cassandra, the NoSQL database
What does Call of Duty, the Hive smart thermostats, Social Weather and the William Hill bookie app all have in common? They are all powered by the Apache Cassandra NoSQL database Continue Reading
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News
30 Sep 2015
Legal documents reveal HP's failings over Autonomy
The board of Hewlett-Packard (HP) knew about Autonomy’s failings – yet voted the $11.1bn acquisition through regardless, internal memos have revealed Continue Reading
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E-Zine
01 Sep 2015
Wearable technology proves its worth on the front line
In this week's Computer Weekly, we look at business applications for wearable technology. With hands-free police and military pilot projects already under way, wearable technology is set to make its mark in the enterprise in the near future. Read the issue now. Continue Reading
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News
26 Aug 2015
William Hill kicks off football season with blast from the past
A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading
By- Cliff Saran, Managing Editor
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Feature
20 Aug 2015
Councils explore options for online mapping tools
Councils are drawing on Ordnance Survey, Google Maps and OpenStreet Map for online mapping. What’s the optimal mix? Continue Reading
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News
22 Jul 2015
Mobile operators must adapt data plans to address video boom
Over 52 million terabytes of data traffic will transit worldwide mobile networks this year alone, up by more than 50% on 2014, according to statistics from Gartner Continue Reading
By- Alex Scroxton, Security Editor
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Feature
24 Jun 2015
App development companies fight back against digital piracy
How can digital companies protect their IP against a tidal wave of smartphone boosted piracy? Is digital rights management software effective enough, or is it better to adapt your business model? Continue Reading
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News
23 Jun 2015
Pharmaceutical companies use BPM to cut cost of clinical trial drugs
Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
25 May 2015
Digital customer experience: Beyond the website
Organisations are faced with the challenge of delivering their customers with an online experience that goes far beyond just a website Continue Reading
By- Rob Bamforth, Timefort
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News
12 May 2015
Former nurse’s career blighted after blowing whistle on IT problems
Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told Continue Reading
By- Julia Gregory and Bill Goodwin
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News
11 May 2015
Wearable technology to transform laggards in insurance industry
Wearable and other smart technologies set to transform the insurance industry in the next three to five years Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
22 Apr 2015
Why self-service and automation will power mass adoption of BI
Tibco’s analytics head, Brian Gentile, believes business intelligence needs to adapt for mass-market adoption Continue Reading
By- Cliff Saran, Managing Editor
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News
22 Apr 2015
HSBC website mistake guides customers to porn
HSBC’s Hong Kong website accidentally featured an out-of-date link that directed people to a porn site Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
13 Mar 2015
How building information modelling is changing the construction industry
The Cabinet Office says that by 2016, “collaborative 3D building information modelling will be required on all government projects” Continue Reading
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News
09 Feb 2015
The more IT changes, the more technology issues remain the same
In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little Continue Reading
By- Cliff Saran, Managing Editor
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News
17 Dec 2014
Cabinet Office begins procurement for next stage of Gov.uk Verify
The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
27 Nov 2014
CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s
While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers. Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Nov 2014
NHS more trusted with personal data than private sector
Private sector could learn from the NHS when it comes to inspiring trust over personal data, Deloitte survey finds Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
06 Nov 2014
ITN deploys wireless transmission technology for breaking news
ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London Continue Reading
By- Alex Scroxton, Security Editor
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News
06 Nov 2014
Southampton university fuels research with IBM Watson analytics
The University of Southampton has begun a far-reaching initiative to redefine the future of research powered by IBM Watson analytics Continue Reading
By- Cliff Saran, Managing Editor
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News
05 Nov 2014
Government open standards - the curious case of Microsoft and the minister
What role, if any, did science minister David Willetts take in helping Microsoft try to overturn government IT policy? Continue Reading
By- Bryan Glick, Editor in chief
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News
04 Nov 2014
Airbus interview: research, innovation and the future of aviation
IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
31 Oct 2014
Ipswich hospital improves healthcare service with Esri data visualisation
Health pilots location-based technology that delivers data visualisation Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
30 Oct 2014
Problems surface as first users attempt to use Gov.uk Verify
Problems have surfaced as users try to use Gov.uk Verify to prove their identities Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
30 Oct 2014
Firms at serious risk of data loss through file sharing, study shows
Businesses are at serious risk of data loss and compliance violations due to risky file-sharing practices, a study has shown Continue Reading
By- Warwick Ashford, Senior analyst
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News
30 Oct 2014
UK lags behind US and Australia in DevOps adoption
The UK is significantly behind other markets in terms of DevOps adoption Continue Reading
By- Archana Venkatraman, Datacentre Editor
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Feature
30 Oct 2014
How the BBC became digital in three-and-a-half years
The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
20 Oct 2014
Disney spreads the magic through wearable technology
The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
16 Oct 2014
Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie
Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Photo Story
01 Oct 2014
Oracle Openworld 2014
Every September, San Francisco plays host to Oracle’s user conference, where customers, users and developers descend on the city to learn the latest on the supplier’s products and services. Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Feature
25 Sep 2014
Q&A: MarkLogic CEO Gary Bloom talks strategy
Gary Bloom, CEO of NoSQL database supplier MarkLogic, talks to Computer Weekly about strategy Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
16 Sep 2014
Muji takes on cloud platform to increase sales
Retailer Muji is using a cloud-based platform from IT services firm Infosys to help it understand customers and target sales Continue Reading
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News
15 Sep 2014
CIO interview: Stephen Hale, head of digital, Department of Health
“I want to make digital less of a novelty,” says the Department of Health’s head of digital Stephen Hale Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
11 Sep 2014
Boots to roll out real-time stock visibility in coming weeks
Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Opinion
11 Sep 2014
The digital CIO: ‘Fear of Google’ and the ethics of digital business
Could the big digital players be using their dominance by exerting unfair competition? Continue Reading
By- Brinley Platts and Peter Thornton
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News
09 Sep 2014
EY seeks tech startups to address challenges of right to be forgotten
Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
04 Sep 2014
Ordnance Survey to release open data on green spaces
The Ordnance Survey is to release information and statistics on green space in England and Wales as open data Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
08 Aug 2014
Why John Linwood is not to blame for BBC’s failed technology project
Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned? Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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E-Zine
07 Aug 2014
CW Europe - August 2014 Edition
The hype around data mining may have receded, but it remains a critical discipline for the data scientist. This issue of CW Europe looks at what exactly data mining is, how and when it is used – and why it should not be mistaken for business analytics. Continue Reading
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News
23 Jul 2014
Microsoft attacks UK government decision to adopt ODF for document formats
Microsoft has questioned the merits of the UK government’s decision to adopt ODF - but meeting minutes show OOXML was given due consideration Continue Reading
By- Bryan Glick, Editor in chief
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News
22 Jul 2014
NAO reveals Home Office spent £347m on failed ICW programme
The Home Office spent £347m closing its Immigration Case Work programme, which was supposed to replace legacy databases Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
08 Jul 2014
Huddle eases collaborative critical path for engineering firm WSP
Engineering consultancy WSP chooses Huddle to allow its engineers and architects to share project data securely and collaborate, regardless of location Continue Reading
By- Archana Venkatraman, Datacentre Editor
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Photo Story
01 Jul 2014
Wimbledon bunker tour: The IT behind the tennis championships
Computer Weekly goes behind the scenes at Wimbledon to investigate the technology supporting of one of the biggest tennis championships Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
01 Jul 2014
BBC promotes R&D controller Matthew Postgate to CTO role
The BBC has appointed its research and development (R&D) controller Matthew Postgate as the corporation's chief technology officer (CTO) Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
28 May 2014
NHS shared services aims to end paper invoicing
NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
15 May 2014
Air Transport Industry Insights 2014
This report from SITA looks at the impact of business intelligence on airlines and airports. Continue Reading
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E-Zine
01 May 2014
CW Europe – May 2014 Edition
This issue of CW Europe looks at how European Union (EU) countries vary in sharing patient records and exchanging data. Continue Reading
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Feature
24 Apr 2014
Write-through, write-around, write-back: cache explained
Cache is vital for application deployment, but which one to choose – write-through, write-around or write-back cache? We examine the options Continue Reading
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News
15 Apr 2014
EU data privacy authorities approve Microsoft Azure, Office 365 cloud services
The European Union's data privacy authorities have given approval to Microsoft's cloud services including Windows Azure and Office 365 Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
24 Mar 2014
Grant Thornton spends £3m in move to cloud HR services
Financial advisory firm invests in cloud talent management as it gears up to expand its operations in the UK Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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News
17 Mar 2014
Committee report calls for “presumption of openness” with public data
The government should have a “presumption of openness” when it comes to public data, the Commons Public Administration Select Committee (PASC) said Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Mar 2014
Gartner: How to build an online community
Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs. Continue Reading
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Opinion
12 Feb 2014
Living with Google Glass – not quite useful enough to overcome the dork-factor
Businesses will use Google Glass first, says Simon Dring after spending a few days living with the technology. Continue Reading
By- Simon Dring
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News
22 Jan 2014
HB Fuller sticks with HR in the cloud
Cloud based HR system gives adhesives maker the ability to manage its global workforce Continue Reading
By- Bill Goodwin, Computer Weekly
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News
10 Jan 2014
More than 1,100 DWP workers disciplined over benefits snooping
More than 1,100 employees at the Department for Work and Pensions have received official warnings since 2008 for prying into benefits records Continue Reading
By- Caroline Baldwin, Freelance editor and journalist