Content management

white paper

A white paper is an authoritative, research-based document that presents information, expert analysis and an organization or author's insight into a topic or solution to a problem. Continue Reading

By

• Nick Barney, Technology Writer

Belgian experts take on data challenges

Having been involved in storage and data management for more than two decades, Belgian experts are positioned to help tackle the challenges brought on by a growing volume of unstructured data Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Top 8 knowledge base products in 2023

A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow. Continue Reading

By

• Jordan Jones

Is TikTok really a security threat to your business?

In this week’s Computer Weekly, with the UK government becoming the latest administration to ban TikTok, we ask whether the controversial social media app is really a security threat to enterprises. Technology guru Bruce Schneier tells us about the need to take back control of AI and the personal data it relies on. And we look at how firms are trying – and failing – to make AI work for online content moderation. Read the issue now. Continue Reading

How large language models address enterprise IT

It’s being pitched as Microsoft versus Google, but the large language models from these two giants are likely to revolutionise IT usability Continue Reading

By

• Cliff Saran, Managing Editor

Why version control is necessary in digital asset management

Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions. Continue Reading

By

• Laurence Hart, CGI Federal

UK government to create code of practice for generative AI firms

The code will look to strike a balance between copyright holders and generative AI firms so that both parties can benefit from the use of copyrighted material in training data Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft trials ChatGPT to boost enterprise productivity

The Office Suite, Outlook, Teams and Power tools are about to get an AI boost thanks to Microsoft 365 Copilot Continue Reading

By

• Cliff Saran, Managing Editor

Digital dedication – the transformation of Guinness World Records

In this week’s Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that’s what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now. Continue Reading

Learn the basics of digital asset management

DAM systems offer a central repository for rich media assets and enhance collaboration within marketing teams. However, users may struggle with metadata and business processes. Continue Reading

By

• Geoffrey Bock, Bock & Company

UK finance firms short of data skills

Financial services companies in the UK lack the data skills they will need to succeed in an increasingly digital world Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

digital asset management (DAM)

Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions. Continue Reading

By

• Ben Lutkevich, Site Editor
• Jonathan Gourlay, TechTarget

CW APAC: Expert advice on data analytics

Organisations are constantly searching for the most fruitful ways to process their data. In this handbook, focused on data analytics in the Asia-Pacific region, Computer Weekly looks at how to marry the art and science of analytics, environmental considerations, the risks of sovereign data strategies and what one telco has done to address scalability challenges. Continue Reading

The one problem with AI content moderation? It doesn’t work

The use of artificial intelligence for content moderation is likely to become more pronounced with the passage of the Online Safety Bill, but practitioners and experts question the efficacy of this approach Continue Reading

By

• Andrew Kersley

What are the key issues in knowledge management?

Knowledge management systems help employees find important information. However, implementation can pose challenges with user adoption and content maintenance. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

What are the types of knowledge management systems?

In order to understand the different types of knowledge management systems, organizations should know about the different types of knowledge and the history of this market. Continue Reading

By

• Geoffrey Bock, Bock & Company

Top 10 PIM software products in 2023

PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include Acquia PIM, Precisely EnterWorks and Sales Layer. Continue Reading

By

• George Lawton

Top 10 information management stories of 2022

Data for good is a theme of the information management stories of 2022 selected here. From tracking space junk, through medical kits for Ukraine, to professionalising data science to benefit society Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

The importance of improving data quality at source

Data replication crises have struck government and scientific data quality efforts. A lack of scrutiny over data being used at source has led to oversights from national statistics to financial auditing Continue Reading

By

• SA Mathieson

Data leaders bewail employee data illiteracy

Report from data consultancy Carruthers and Jackson finds a significant majority of data function leaders consider their organisations’ employees lack adequate data literacy Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

3 benefits of product information management systems

PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

7 best practices for knowledge management strategies

Organizations can't roll out a knowledge management strategy in one day. Yet, with these best practices, those businesses can create and maintain successful knowledge strategies. Continue Reading

By

• George Lawton

search engine marketing (SEM)

Search engine marketing (SEM) is a method of promotion and advertising to help companies' content rank higher among search engine traffic. Continue Reading

By

• Nick Barney, Technology Writer
• Lauren Horwitz, Cisco

How to choose the right PIM system for your business

PIM systems ensure sales channels display accurate product information. To find the right system, e-commerce leaders must first identify business goals and required features. Continue Reading

By

• Jordan Jones

PIM vs. DAM: What's the difference?

PIM and DAM systems help retailers manage information, but they focus on different information types. PIM systems aggregate product details, whereas DAM systems store multimedia. Continue Reading

By

• Tim Murphy, Site editor

search engine results page (SERP)

A search engine results page (SERP) is the list of results that a search engine returns in response to a specific word or keyword phrase query. Continue Reading

By

• Nick Barney, Technology Writer

How to stop data retention from killing the planet

In this week’s Computer Weekly, there’s a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now. Continue Reading

Protecting children as they spend years in virtual worlds

To protect children online, we must now focus on pre-emptive and robust regulation around immersive technologies Continue Reading

By

• Patrick Cronin

Indefinite storage: What it is and why you might need it

Indefinite storage addresses the issue that archived data may need to be kept well beyond the lifespan of the technology it was written for Continue Reading

By

• Stephen Pritchard

pagination

Pagination is the process of separating print or digital content into discrete pages. Continue Reading

By

• Katie Terrell Hanna
• Ivy Wigmore

What are the top benefits of knowledge management?

A proper knowledge management strategy can help organizations boost document security, increase employee efficiency and decrease frustration in searches for digital assets. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

NHS trust that deleted up to 90,000 emails cleared of deliberately concealing evidence

A tribunal found in a high-profile case brought by whistleblower Chris Day that an NHS trust had not deliberately concealed evidence when a director deleted up to 90,000 emails before he was due to testify Continue Reading

By

• Tommy Greene

search engine

A search engine is a coordinated set of programs that searches for and identifies items in a database that match specified criteria. Continue Reading

By

• Ben Lutkevich, Site Editor

Justice transparency: A Computer Weekly Downtime Upload podcast

We speak to The National Archives about how it is using semantic data to make court and tribunal judgments searchable Continue Reading

By

• Cliff Saran, Managing Editor

The rise and risks of sovereign data strategies

Data and analytics leaders need to understand what is happening now to mitigate risk and exploit data-driven opportunities Continue Reading

By

• Andrew White

Digital Transformation Week Amsterdam: The growing divide between the haves and have-nots

The most successful companies carefully manage how data is taken in and processed – and they use tools to ensure they squeeze the most they can out of every bit of information Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Improving finance and accounting software with AI

Artificial intelligence algorithms and datasets have potential value across many areas in finance and accounting, but usage isn’t yet widespread Continue Reading

By

• Craig Le Clair

How does e-commerce search work?

Effective e-commerce search relies on detailed product descriptions and metadata. Also, features like autofill and search filters can help organizations offer accurate results. Continue Reading

By

• Laurence Hart, CGI Federal

Proposals for scanning encrypted messages should be cut from Online Safety Bill, say researchers

Automatic scanning of messaging services for illegal content could lead to one billion false alarms each day in Europe Continue Reading

By

• Bill Goodwin, Investigations Editor

How to design a data architecture for business success

To gain business value from data, enterprises need to get their data architecture right – and the right business leadership and culture is critical to that Continue Reading

By

• Stephen Pritchard

CIO interview: James Fleming, Francis Crick Institute

Francis Crick Institute CIO discusses how Europe’s largest biomedical research institute has co-developed a framework for data sharing Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Rachel Hilliam, chair, Alliance for Data Science Professionals

Rachel Hilliam talks about the origins, mission and future plans for the Alliance for Data Science Professionals Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

6 product information management best practices

PIM systems maintain accurate product data across channels. For a successful implementation, business leaders should identify their needs and compare software products. Continue Reading

By

• Jordan Jones

Unstructured vs semi-structured data: Order from chaos

We look at alternatives to relational databases that have emerged to help bring some structure to unstructured data and gain valuable insight by making it semi-structured Continue Reading

By

• Antony Adshead, Computer Weekly

Quiz: Test your knowledge of digital asset management

DAM systems help marketing teams manage the multimedia content they work with every day. With this quiz, test your knowledge of digital asset management. Continue Reading

By

• Tim Murphy, Site editor
• Melanie Luna, TechTarget

Growing importance of the data strategist in South Holland

Much has been written about the work of data scientists, but the lesser-known role of data strategist is just as essential – as is being demonstrated in the Netherlands Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

ODI: Smart data promise could founder against paywalls

The Open Data Institute’s Mahlet Zimeta examines the government’s smart data plan, which could boost competition and empower the public, but needs to be set up to allow rapid creation of new markets without barriers Continue Reading

By

• Mahlet Zimeta

CTO interview: Steve Otto, CTO, The R&A

The Open Championship was fully back in 2022 after Covid, and back at golf’s spiritual home of St Andrews – and it was an opportunity for the club’s CTO to reflect on where technology will take the sport next Continue Reading

By

• Mark Samuels

soft copy

A soft copy (sometimes spelled 'softcopy') is an electronic copy (or e-copy) of some type of data, such as a file viewed on a computer's display or transmitted as an email attachment. Continue Reading

By

• Katie Terrell Hanna

Crown Commercial Service opens door to Salesforce

The Crown Commercial Service has agreed a Memorandum of Understanding with Salesforce to facilitate public sector access to the supplier’s products and services, including Tableau, Slack and Mulesoft Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Eurotunnel’s digital journey for the realities of post-Covid travel

In this week’s Computer Weekly, the travel industry was devastated by the pandemic, but we find out how Eurotunnel is turning to digital to better engage customers in the post-Covid world. We examine the impact of the economic slowdown on the tech giants. And we explain all you need to know about data gravity. Read the issue now. Continue Reading

Bayern Munich sides with Adobe to enhance global fan experience

Bayern Munich is using Adobe’s Experience Cloud and allied software to better connect with its fans in Germany and worldwide Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

GCHQ experts back scanning of encrypted phone messages to fight child abuse

Ian Levy, technical director of the NCSC, and Crispin Robinson, technical director of GCHQ, back client-side scanning software on mobile phones to detect child abuse Continue Reading

By

• Bill Goodwin, Investigations Editor

Employee experience joins CX for total enterprise view

Total experience is emerging to join up employee and customer experience for organisations intent on being holistic and progressive Continue Reading

By

• Cath Everett

NHS trust ‘deliberately’ deleted up to 90,000 emails before tribunal hearing

A high-profile case brought by NHS whistleblower Chris Day raises questions about the adequacy of information governance practices in NHS hospital trusts Continue Reading

By

• Tommy Greene

ICO calls for review into government use of private email and WhatsApp messages

Information Commissioner’s Office reprimands Department of Health and Social Care after ministers and officials conducted government business on their own email accounts and messaging apps Continue Reading

By

• Bill Goodwin, Computer Weekly

First cohort of data science professionals certified by AfDSP

The Alliance for Data Science Professionals has certified its first cohort, with the imprimatur of the UK’s national statistician, Ian Diamond Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Manchester United signs DXC for digital transformation

Football club is working with IT services firm DXC to support its digital transformation on multiple fronts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Netherlands’ AMdEX seeks to democratise the internet

Last year, five Dutch organisations launched an initiative to set up the Amsterdam Data Exchange to simplify data sharing and help democratise the internet Continue Reading

By

• Kim Loohuis

Composability set to be next big thing for digital experience platforms

Digital experience platforms are the latest word in increasing customer loyalty by engaging across all channels. Gaining real-time views of customers while managing data compliantly is critical Continue Reading

By

• Madeline Bennett, Mowser Media

African health charity integrates digital tools with Cognizant

IT services supplier is working with African health charity to integrate digital tools through a five-month project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Executive interview: Chris Conradi, chief digital officer, FSN Capital

Chris Conradi is taking his learnings at Google into the private equity industry at Norway’s FSN Capital Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

thumbnail

A thumbnail is a small image representation of a larger image, usually intended to make it easier and faster to look at or manage a group of larger images. Continue Reading

By

• Katie Terrell Hanna

Data leaders need to overcome their fears and unlock their creativity

Author and data management consultant Caroline Carruthers argues that data leaders need to tap into their creativity to make their analytical work pay off Continue Reading

By

• Caroline Carruthers

Move with the times – in defence of WhatsApp in government

Former minister and current member of the House of Lords argues that the UK government needs to move with the times and embrace new communications tools such as WhatsApp Continue Reading

By

• James Bethell

Harnessing the promise of data from space services for a better Earth

Mark Chang, an aerospace, defence and security expert at PA Consulting, looks at the actions that organisations need to take to harness the potential of space services data Continue Reading

By

• Mark Chang

Set innovation free and make great ideas a reality

In this week’s Computer Weekly, we look at Gartner’s call to innovate – and innovation across retail, the circular economy and the automotive sector. We talk to Verastar’s CTO about customer engagement in its small business services. And we examine how poor data quality is frustrating corporate desires to be data driven. Read the issue now. Continue Reading

ODI data literacy report laments technical skills inflation in government data strategy

An Open Data Institute report on data literacy and UK government data strategy sees a lack of clarity in definition, fragmentation of responsibility, and a disconnect between government and citizens Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Disney combines digital, data and creativity to win advertising opportunities

In this week’s Computer Weekly, we talk to the executive vice-president for client and brand solutions at Disney Advertising Sales about how it is using data to subserve story-telling excellence. We delve into how rising energy costs negatively impacted the UK arm of Sungard Availability Services. And we look at the role of infrastructure as code in edge datacentres. Read the issue now. Continue Reading

How data sharing and collaboration can solve great challenges

Daniel Hirst and Arjan Dhaliwal from Ordnance Survey argue for the value of data sharing, collaboration and data skills enhancement to address social, ecological economic problems Continue Reading

By

• Daniel Hirst and Arjan Dhaliwal

Chinese state media use Facebook to push pro-Russia disinformation on Ukraine war

Facebook owner Meta accused of failing to follow its own policies by not disclosing how Chinese state media were targeting Facebook users with ‘propaganda’ ads about the conflict in Ukraine Continue Reading

By

• Bill Goodwin, Investigations Editor

Competition watchdog contacts Barclays and Lloyds banks over API failures

Barclays and Lloyds banks have failed to meet some of the open banking rules, says competition watchdog Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University of Amsterdam teams up with MIT to use analytics for a better world

Dutch and US universities join forces with tech company to help non-government organisations and the United Nations to harness data analytics to achieve sustainable development goals Continue Reading

By

• Kim Loohuis

Paid-for advertising still not covered in Online Safety Bill

Consumer group Which? calls again for government to include measures against scam paid-for advertising in the Online Safety Bill Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Why culture is critical for data integration

For data integration to succeed, the business needs to foster a culture of data sharing and collaboration Continue Reading

By

• Bryan Betts, Freeform Dynamics

On a mission to track space junk

In this week’s Computer Weekly, we talk to the space experts tracking orbital debris using graph database technology. We meet the startups taking very different approaches in trying to develop commercial quantum computers. And we ask why it’s so difficult to build a data science team and how to overcome the challenges. Read the issue now. Continue Reading

How to choose an enterprise video content management system

With more video content than ever, many organizations have adopted video content management systems. This comparison chart highlights five different vendors and what they offer. Continue Reading

By

• Geoffrey Bock, Bock & Company

‘Russian-backed’ hackers defaced Ukrainian websites as cover for dangerous malware attack

Kiev claims that a hacking group in Belarus – a close ally of Russia – was responsible for hacking Ukrainian government websites amid threats of military action Continue Reading

By

• Bill Goodwin, Investigations Editor

content aggregator

A content aggregator is an individual, organization or tool that gathers web content and applications from different online sources for reuse. Continue Reading

By

• Ben Lutkevich, Site Editor

ICO investigates police use of app to covertly record calls from mobile phones

Surrey and Sussex police forces call in regulators after 1,000 police officers downloaded an app to covertly record phone calls on police-issued mobile phones Continue Reading

By

• Bill Goodwin, Investigations Editor

How far has Saudi Arabia come with open data?

While clearly on the right path, Saudi Arabia still has a lot to do before it reaps the full benefits of open data Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

The role of artificial intelligence in the future of content

AI will play a key role in the future of content, as it can simplify tasks, create new business apps and improve file storage. But these changes won't happen overnight. Continue Reading

By

• Geoffrey Bock, Bock & Company

Finnish government launches digital economy transformation projects

The Finnish government launches two transformation projects as part of the country’s mission to pioneer a digital economy Continue Reading

By

• Gerard O'Dwyer

Tips and tools for remote content collaboration, deployment

Organizations need remote content collaboration to ensure sensitive files and documents are secure, easily shareable among users and accessible as employees work remotely. Continue Reading

By

• Christine Campbell, The Alpha Content Company

The rules for a safer internet

In this week’s Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now. Continue Reading

Pandora Papers: How journalists mined terabytes of offshore data to expose the world’s elites

Six hundred journalists spent over a year mining 2.94 terabytes of data that revealed offshore companies and the politicians, world leaders and celebrities who secretly owned them Continue Reading

By

• Bill Goodwin, Investigations Editor

Harness data to make better business conversations

Productive business conversations require a data culture underpinned by data literacy and balanced by humanistic values Continue Reading

By

• Ivo Vlaev

Societe Generale accelerates data and artificial intelligence strategy

French investment banking giant increases its focus on data and artificial intelligence as digital transformation matures Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government bodies refuse FOI requests on basis of misleading database search times, says academic

The Information Commissioner’s Office tells tribunal it would need to bring in external experts to search data using an Excel spreadsheet Continue Reading

By

• Bill Goodwin, Investigations Editor

Financial Conduct Authority chooses Aiimi for improved information discovery

The Financial Conduct Authority has awarded a three-year contract to UK enterprise search firm Aiimi to enable the regulator’s staff to find documents more easily and collaborate better Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

‘No-one extradited from UK to US has committed suicide,’ US tells court in Assange appeal

US government claims that a district judge has given WikiLeaks founder Julian Assange a ‘trump card’ to avoid extradition   Continue Reading

By

• Bill Goodwin, Investigations Editor

CIO interview: Cynthia Stoddard, CIO, Adobe

Leading IT at one of the world’s best-known software companies brings its own challenges and opportunities around digital transformation Continue Reading

By

• Mark Samuels

Using geospatial data to unlock innovation in the property sector

Louise Weale from Ordnance Survey argues that geospatial data is key to unlocking business innovation in the property sector Continue Reading

By

• Louise Weale

Civil Service Data Challenge announces longlist of ideas to improve data use

Dragons’ Den-style Civil Service competition to elicit ideas to improve data use in government has whittled a list of 200 down to eight. Four will be chosen in December for delivery Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Interview: Chano Fernandez, co-CEO of Workday – a European co-helming a Californian enterprise

Chano Fernandez, co-CEO of Workday, explains how the company’s storied and humane employee culture needs constant tending, and looks forward to a post-Covid acceleration Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Ordnance Survey Data Hub marks first anniversary with developer highlights

A year after its launch, the Ordnance Survey Data Hub is claiming a 50% increase in like-for-like downloads. The resource has proved its mettle during the Covid-19 pandemic for the London Ambulance Service and has benefited the National Library of Scotland Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

How Transport for West Midlands works with geospatial data

Covid-19 showed why greater data granularity is key, with Transport for West Midlands turning to geospatial data to understand demand for services Continue Reading

By

• Cliff Saran, Managing Editor

FBI planned a sting against An0m cryptophone users over drinks with Australian investigators

Australian Federal Police and the FBI came up with the idea over drinks: build a cryptophone network with a built-in backdoor and sell it to crime gangs around the world Continue Reading

By

• Bill Goodwin, Investigations Editor

CIO interview: John Hunter of Council of Europe takes cloud route to document management

John Hunter, CIO of the Council of Europe, describes how his team has modernised the human rights organisation’s document management in the cloud Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Databricks unveils data sharing protocol as part of data lakehouse

Databricks announces launch of open source project called Delta Sharing at Data + AI Summit, with backing of data providers and business intelligence tool suppliers Continue Reading

By

• Brian McKenna, Enterprise Applications Editor