Content management

web content management system (WCMS)

A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web programming or markup languages. Continue Reading

By

• Scott Robinson, New Era Technology
• Demetra Edwards, TechTarget
• Karolina Kiwak

Generative AI's effect on content management systems

Generative AI's ability to create content can enhance workflow automation within a CMS. Yet, organizations must implement guardrails to ensure data privacy and content quality. Continue Reading

By

• Robert Peledie, 365Knowledge Ltd.

Executive interview: David Wong, Thomson Reuters

We speak to the chief product officer of Thomson Reuters about working with artificial intelligence and embedding Microsoft Copilot for Word Continue Reading

By

• Cliff Saran, Managing Editor

Microsoft president commits to Azure open platform for AI

Brad Smith sets out Microsoft’s ambitions to make Azure the best platform to host foundational AI models, and train and run AI applications Continue Reading

By

• Cliff Saran, Managing Editor

Sea-Lion explained: Southeast Asia’s first large language model

The Sea-Lion large language model was built to cater to the language and cultural diversity of Southeast Asia, which is currently underserved by existing models that mostly originate from the West Continue Reading

By

• Aaron Tan, TechTarget

7 benefits of Microsoft SharePoint

SharePoint offers a central repository where users can store and collaborate on business content. The tool's benefits include improved efficiency, scalability and compliance. Continue Reading

By

• Tim Murphy, Site editor

What developers need to know about LLMs in the enterprise

We look at the main areas enterprise developers need to consider when building, testing and deploying enterprise applications powered by large language models Continue Reading

By

• Cliff Saran, Managing Editor
• Adrian Bridgwater

GenAI tools ‘could not exist’ if firms are made to pay copyright

AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

white hat link building

White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage. Continue Reading

By

• Robert Sheldon

Expert guide to e-discovery

An expert guide to why your organisation needs an electronic discovery policy and how to go about creating one Continue Reading

By

• Martin Nikel, Thomas Murray

How legal disclosure failures disrupted the Post Office Horizon inquiry

From overly narrow search terms, overzealous deduplication of documents and failed email migrations, poor management of legal discovery has delayed justice for postmasters in the Horizon inquiry   Continue Reading

By

• Martin Nikel, Thomas Murray

SharePoint administrator

A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform. Continue Reading

By

• Rahul Awati

UK government seeks public views on impacts of AI-generated porn

The government’s Pornography Review will look in part at the use of AI throughout the industry to generate sexually explicit content without people’s consent Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Richer customer experiences at your service

The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading

By

• Joe O’Halloran, Computer Weekly

Data: the golden thread of military defence

Information has been the lifeblood of warfare for centuries and modern data strategies are no different. From frontline fighters to logistics, manufacturing, R&D, and recruitment, data is crucial Continue Reading

By

• Stephen Pritchard

Top 10 information management stories of 2023

Generative AI was inescapable as the leading theme of the information management stories of 2023 gathered here. But also selected are pieces about data and healthcare, and the inexorable rise of the CDO Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

file synchronization (file sync)

File synchronization (file sync) is a method of keeping files that are stored in several different physical locations up to date. Continue Reading

By

• Rahul Awati

digitization

Digitization is the process of converting information into a digital format. In this format, information is organized into discrete units of data called bits that can be separately addressed, usually in multiple-bit groups called bytes. Continue Reading

By

• Kinza Yasar, Technical Writer
• Katie Terrell Hanna

PeopleSpot dishes out people-related advice

The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities Continue Reading

By

• Stephen Withers

Why IT governance is a coding issue

Two new pieces of research point to benefits of policy as code Continue Reading

By

• Cliff Saran, Managing Editor

lead generation

Lead generation involves identifying and attracting potential customers, then nurturing and, ultimately, converting them into paying customers. Continue Reading

By

• Griffin LaFleur, Swing Education

How APAC organisations are tapping generative AI

Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges Continue Reading

By

• Aaron Tan, TechTarget

UK emphasises EU split by kicking digital trade scheme into long grass

Former Gaia-X CEO talks exclusively to Computer Weekly about UK inertia on cross-border data tech Continue Reading

By

• Mark Ballard

Who owns AI-generated content?

Ownership of AI-generated content currently lacks clear, regulatory guidelines. With deepfakes and voice cloning on the rise, businesses must learn how to handle this content. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

How Liverpool FC is tapping cloud and data analytics

Liverpool Football Club is leveraging data analytics and cloud technology to improve fan engagement and enable its media production team to work more efficiently Continue Reading

By

• Aaron Tan, TechTarget

How DocuSign is extending its capabilities beyond e-signatures

DocuSign is harnessing large language models to help individuals make sense of agreements and employing AI-based biometrics to verify the identity of signers, as part of its broader efforts to expand its capabilities beyond electronic signatures Continue Reading

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• Aaron Tan, TechTarget

Podcast: ‘Data first’ a key principle of digital transformation

Chris Gorton of Syniti says organisations should put data first during digital transformation projects, and that means getting data quality, access rights and governance right Continue Reading

By

• Antony Adshead, Storage Editor

CIO interview: Cynthia Stoddard, Adobe

Adobe's IT chief is looking to build on its cloud migration with widespread adoption of AI, machine learning and robotic process automation – as well as low-code/no-code software development tools Continue Reading

By

• Mark Samuels

What does a knowledge champion do?

Knowledge champions use communication and leadership skills to encourage their department or group members to adopt knowledge management best practices. Continue Reading

By

• Tim Murphy, Site editor

Large language models harnessed for education

Large language models are being used to teach, support and assess students, enhancing education rather than impairing it Continue Reading

By

• SA Mathieson

Risks of opening up AI

Meta has annouced that its Llama 2 large language model will be freely available under a community licence with certain restrictions Continue Reading

By

• Cliff Saran, Managing Editor

How to accomplish a SharePoint-Teams integration

Depending on the complexity of a business's SharePoint sites, a Teams integration can benefit organizations by being cost-effective and simplifying user access. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions
• Jonathan Bordoli

Online Safety Bill screening measures amount to ‘prior restraint’

The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How Fastly thinks differently about CDNs and the edge

Fastly is counting on its developer chops and different approaches towards security and other areas to compete with its rivals Continue Reading

By

• Aaron Tan, TechTarget

Medical regulator drops probe into NHS whistleblower Peter Duffy amid dispute over email evidence

The General Medical Council has dropped an investigation into an NHS whistleblower who exposed widespread clinical harm at Morecambe Bay Trust amid questions over disputed email evidence Continue Reading

By

• Tommy Greene

Gartner: Exploring the short- and mid-term implications of ChatGPT

ChatGPT and competitors such as Google’s Bard mark a significant shift in the market for data and analytics Continue Reading

By

• Bern Elliot

IT Priorities 2023: Business automation intensifies as data governance returns

Business automation and a renewed focus on data governance to get more value from data have attracted more interest for UK enterprise software investment, says the TechTarget IT Priorities 2023 survey Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Drupal

Drupal is a free, open source content management system (CMS) to build and maintain websites, online directories, e-commerce stores, intranets and other types of digital content. Continue Reading

By

• Rahul Awati

Employee perception may be key to success of UAE’s big data initiative

Study shows the impact employee perception can have on big data projects in the United Arab Emirates Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

cloaking

Cloaking is a technique where a different version of web content is returned to users than to the search engine crawlers. Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Top 8 digital asset management platforms to consider in 2023

DAM platforms help marketers manage digital assets for customer-facing channels like websites and social media pages. Top DAM products include Acquia DAM, Bynder and Canto. Continue Reading

By

• Christine Campbell, The Alpha Content Company
• Geoffrey Bock, Bock & Company

MAM vs. DAM: What's the difference?

Digital asset management is the reigning champion of managing digital and multimedia assets. Now, media asset management offers the same, with more support for larger files. Continue Reading

By

• Michaela Goss, Senior Site Editor

white paper

A white paper is an authoritative, research-based document that presents information, expert analysis and an organization or author's insight into a topic or solution to a problem. Continue Reading

By

• Nick Barney, Technology Writer

Belgian experts take on data challenges

Having been involved in storage and data management for more than two decades, Belgian experts are positioned to help tackle the challenges brought on by a growing volume of unstructured data Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Top 8 knowledge base products in 2023

A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow. Continue Reading

By

• Jordan Jones

Is TikTok really a security threat to your business?

In this week’s Computer Weekly, with the UK government becoming the latest administration to ban TikTok, we ask whether the controversial social media app is really a security threat to enterprises. Technology guru Bruce Schneier tells us about the need to take back control of AI and the personal data it relies on. And we look at how firms are trying – and failing – to make AI work for online content moderation. Read the issue now. Continue Reading

How large language models address enterprise IT

It’s being pitched as Microsoft versus Google, but the large language models from these two giants are likely to revolutionise IT usability Continue Reading

By

• Cliff Saran, Managing Editor

Why version control is necessary in digital asset management

Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions. Continue Reading

By

• Laurence Hart, CGI Federal

UK government to create code of practice for generative AI firms

The code will look to strike a balance between copyright holders and generative AI firms so that both parties can benefit from the use of copyrighted material in training data Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft trials ChatGPT to boost enterprise productivity

The Office Suite, Outlook, Teams and Power tools are about to get an AI boost thanks to Microsoft 365 Copilot Continue Reading

By

• Cliff Saran, Managing Editor

Digital dedication – the transformation of Guinness World Records

In this week’s Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that’s what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now. Continue Reading

Learn the basics of digital asset management

DAM systems offer a central repository for rich media assets and enhance collaboration within marketing teams. However, users may struggle with metadata and business processes. Continue Reading

By

• Geoffrey Bock, Bock & Company

UK finance firms short of data skills

Financial services companies in the UK lack the data skills they will need to succeed in an increasingly digital world Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

digital asset management (DAM)

Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions. Continue Reading

By

• Ben Lutkevich, Site Editor
• Jonathan Gourlay, TechTarget

CW APAC: Expert advice on data analytics

Organisations are constantly searching for the most fruitful ways to process their data. In this handbook, focused on data analytics in the Asia-Pacific region, Computer Weekly looks at how to marry the art and science of analytics, environmental considerations, the risks of sovereign data strategies and what one telco has done to address scalability challenges. Continue Reading

The one problem with AI content moderation? It doesn’t work

The use of artificial intelligence for content moderation is likely to become more pronounced with the passage of the Online Safety Bill, but practitioners and experts question the efficacy of this approach Continue Reading

By

• Andrew Kersley

What are the key issues in knowledge management?

Knowledge management systems help employees find important information. However, implementation can pose challenges with user adoption and content maintenance. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

What are the types of knowledge management systems?

In order to understand the different types of knowledge management systems, organizations should know about the different types of knowledge and the history of this market. Continue Reading

By

• Geoffrey Bock, Bock & Company

Top 10 PIM software products in 2023

PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include Acquia PIM, Precisely EnterWorks and Sales Layer. Continue Reading

By

• George Lawton

Top 10 information management stories of 2022

Data for good is a theme of the information management stories of 2022 selected here. From tracking space junk, through medical kits for Ukraine, to professionalising data science to benefit society Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

The importance of improving data quality at source

Data replication crises have struck government and scientific data quality efforts. A lack of scrutiny over data being used at source has led to oversights from national statistics to financial auditing Continue Reading

By

• SA Mathieson

Data leaders bewail employee data illiteracy

Report from data consultancy Carruthers and Jackson finds a significant majority of data function leaders consider their organisations’ employees lack adequate data literacy Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

3 benefits of product information management systems

PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

7 best practices for knowledge management strategies

Organizations can't roll out a knowledge management strategy in one day. Yet, with these best practices, those businesses can create and maintain successful knowledge strategies. Continue Reading

By

• George Lawton

search engine marketing (SEM)

Search engine marketing (SEM) is a method of promotion and advertising to help companies' content rank higher among search engine traffic. Continue Reading

By

• Nick Barney, Technology Writer
• Lauren Horwitz, Cisco

How to choose the right PIM system for your business

PIM systems ensure sales channels display accurate product information. To find the right system, e-commerce leaders must first identify business goals and required features. Continue Reading

By

• Jordan Jones

PIM vs. DAM: What's the difference?

PIM and DAM systems help retailers manage information, but they focus on different information types. PIM systems aggregate product details, whereas DAM systems store multimedia. Continue Reading

By

• Tim Murphy, Site editor

search engine results page (SERP)

A search engine results page (SERP) is the list of results that a search engine returns in response to a specific word or keyword phrase query. Continue Reading

By

• Nick Barney, Technology Writer

How to stop data retention from killing the planet

In this week’s Computer Weekly, there’s a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now. Continue Reading

Protecting children as they spend years in virtual worlds

To protect children online, we must now focus on pre-emptive and robust regulation around immersive technologies Continue Reading

By

• Patrick Cronin

Indefinite storage: What it is and why you might need it

Indefinite storage addresses the issue that archived data may need to be kept well beyond the lifespan of the technology it was written for Continue Reading

By

• Stephen Pritchard

pagination

Pagination is the process of separating print or digital content into discrete pages. Continue Reading

By

• Katie Terrell Hanna
• Ivy Wigmore

What are the top benefits of knowledge management?

A proper knowledge management strategy can help organizations boost document security, increase employee efficiency and decrease frustration in searches for digital assets. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

NHS trust that deleted up to 90,000 emails cleared of deliberately concealing evidence

A tribunal found in a high-profile case brought by whistleblower Chris Day that an NHS trust had not deliberately concealed evidence when a director deleted up to 90,000 emails before he was due to testify Continue Reading

By

• Tommy Greene

search engine

A search engine is a coordinated set of programs that searches for and identifies items in a database that match specified criteria. Continue Reading

By

• Ben Lutkevich, Site Editor

Justice transparency: A Computer Weekly Downtime Upload podcast

We speak to The National Archives about how it is using semantic data to make court and tribunal judgments searchable Continue Reading

By

• Cliff Saran, Managing Editor

The rise and risks of sovereign data strategies

Data and analytics leaders need to understand what is happening now to mitigate risk and exploit data-driven opportunities Continue Reading

By

• Andrew White

Digital Transformation Week Amsterdam: The growing divide between the haves and have-nots

The most successful companies carefully manage how data is taken in and processed – and they use tools to ensure they squeeze the most they can out of every bit of information Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Improving finance and accounting software with AI

Artificial intelligence algorithms and datasets have potential value across many areas in finance and accounting, but usage isn’t yet widespread Continue Reading

By

• Craig Le Clair

How does e-commerce search work?

Effective e-commerce search relies on detailed product descriptions and metadata. Also, features like autofill and search filters can help organizations offer accurate results. Continue Reading

By

• Laurence Hart, CGI Federal

Proposals for scanning encrypted messages should be cut from Online Safety Bill, say researchers

Automatic scanning of messaging services for illegal content could lead to one billion false alarms each day in Europe Continue Reading

By

• Bill Goodwin, Computer Weekly

How to design a data architecture for business success

To gain business value from data, enterprises need to get their data architecture right – and the right business leadership and culture is critical to that Continue Reading

By

• Stephen Pritchard

CIO interview: James Fleming, Francis Crick Institute

Francis Crick Institute CIO discusses how Europe’s largest biomedical research institute has co-developed a framework for data sharing Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Rachel Hilliam, chair, Alliance for Data Science Professionals

Rachel Hilliam talks about the origins, mission and future plans for the Alliance for Data Science Professionals Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

6 product information management best practices

PIM systems maintain accurate product data across channels. For a successful implementation, business leaders should identify their needs and compare software products. Continue Reading

By

• Jordan Jones

How can analytics improve content management?

Customer data and behavior analytics from tools like Google Analytics can give content managers insight into the kind of content site visitors want. Continue Reading

By

• Jordan Jones
• Scott Robinson, New Era Technology

Unstructured vs semi-structured data: Order from chaos

We look at alternatives to relational databases that have emerged to help bring some structure to unstructured data and gain valuable insight by making it semi-structured Continue Reading

By

• Antony Adshead, Storage Editor

Quiz: Test your knowledge of digital asset management

DAM systems help marketing teams manage the multimedia content they work with every day. With this quiz, test your knowledge of digital asset management. Continue Reading

By

• Tim Murphy, Site editor
• Melanie Luna, TechTarget

Growing importance of the data strategist in South Holland

Much has been written about the work of data scientists, but the lesser-known role of data strategist is just as essential – as is being demonstrated in the Netherlands Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

ODI: Smart data promise could founder against paywalls

The Open Data Institute’s Mahlet Zimeta examines the government’s smart data plan, which could boost competition and empower the public, but needs to be set up to allow rapid creation of new markets without barriers Continue Reading

By

• Mahlet Zimeta

CTO interview: Steve Otto, CTO, The R&A

The Open Championship was fully back in 2022 after Covid, and back at golf’s spiritual home of St Andrews – and it was an opportunity for the club’s CTO to reflect on where technology will take the sport next Continue Reading

By

• Mark Samuels

soft copy

A soft copy (sometimes spelled 'softcopy') is an electronic copy (or e-copy) of some type of data, such as a file viewed on a computer's display or transmitted as an email attachment. Continue Reading

By

• Katie Terrell Hanna

Crown Commercial Service opens door to Salesforce

The Crown Commercial Service has agreed a Memorandum of Understanding with Salesforce to facilitate public sector access to the supplier’s products and services, including Tableau, Slack and Mulesoft Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Eurotunnel’s digital journey for the realities of post-Covid travel

In this week’s Computer Weekly, the travel industry was devastated by the pandemic, but we find out how Eurotunnel is turning to digital to better engage customers in the post-Covid world. We examine the impact of the economic slowdown on the tech giants. And we explain all you need to know about data gravity. Read the issue now. Continue Reading

Bayern Munich sides with Adobe to enhance global fan experience

Bayern Munich is using Adobe’s Experience Cloud and allied software to better connect with its fans in Germany and worldwide Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

GCHQ experts back scanning of encrypted phone messages to fight child abuse

Ian Levy, technical director of the NCSC, and Crispin Robinson, technical director of GCHQ, back client-side scanning software on mobile phones to detect child abuse Continue Reading

By

• Bill Goodwin, Computer Weekly

Employee experience joins CX for total enterprise view

Total experience is emerging to join up employee and customer experience for organisations intent on being holistic and progressive Continue Reading

By

• Cath Everett

NHS trust ‘deliberately’ deleted up to 90,000 emails before tribunal hearing

A high-profile case brought by NHS whistleblower Chris Day raises questions about the adequacy of information governance practices in NHS hospital trusts Continue Reading

By

• Tommy Greene

ICO calls for review into government use of private email and WhatsApp messages

Information Commissioner’s Office reprimands Department of Health and Social Care after ministers and officials conducted government business on their own email accounts and messaging apps Continue Reading

By

• Bill Goodwin, Computer Weekly

First cohort of data science professionals certified by AfDSP

The Alliance for Data Science Professionals has certified its first cohort, with the imprimatur of the UK’s national statistician, Ian Diamond Continue Reading

By

• Brian McKenna, Enterprise Applications Editor