CIOs must keep the faith

Research released this week reveals that significantly more chief executives than chief information officers consider IT to be a...

Research released this week reveals that significantly more chief executives than chief information officers consider IT to be a source of competitive advantage. While 38% of CEOs interviewed reported feeling that IT could help them differentiate positively from their competitors, only 17% of the CIOs canvassed agreed.

This is worrying. For several years, being a business enabler has sat at the heart of IT's sales pitch. If we drop this claim, we resign ourselves to a return to the bad old days, when IT was a service function that existed simply to support the lines of business.

Perhaps fingers were burnt, and pride was wounded, amid the wild claims of the dotcom boom. Or maybe, in these turbulent economic times, IT chiefs are more comfortable adhering to a cost-based budget than conjuring revenue-generating targets for themselves.

Whatever the reason, IT decision makers must retain faith in their ability to harness technology to transform organisations, offer new revenue streams and open new lines of business. Failure to do so will render IT departments as nothing more than glorified helpdesks.

Read more on IT strategy

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

SearchDataManagement

Close