Adaptability is more important in the e-business age than the ability to plan. That was the message the new director general of the Institute of Directors, George Cox, had for Computing Services & Software Association members last week.
Forget about five-year plans, Cox said: prizes go to organisations that are fleet of foot. "What's important now is vision, brand and reputation, culture, management capability and corporate agility," he said.
"The future is a mix of what's technically possible with the prevailing economy and the political environment," Cox added. "It's getting more difficult to project the future. In five years time the world will look very different from today but in retrospect it will have been an obvious path for development."
On the role of IT suppliers, Cox said, "Customers don't want advice. They want a business problem solved quickly, with certainty and with no risk."
George Cox is keynote speaker at this years Richmond Events' IT Directors Forum on board the cruise ship Aurora on 15 June.