News

HR software

• July 01, 2025 01 Jul'25

  Firms must adopt skills-based strategy for human-AI workforce

  To unlock the value of AI agents, organisations must shift to a skills-based strategy and manage their new digital employees with the same rigour as their human workforce, according to a senior Workday executive

• June 18, 2025 18 Jun'25

  Workday UK head Dan Pell: Managing AI agents requires system of record

  Speaking with Computer Weekly at Workday’s Elevate 2025 event in London, its UK and Ireland general manager discussed what it will mean to manage digital labour

• June 12, 2025 12 Jun'25

  Agentforce London: 78% of UK companies use agentic AI, says Salesforce

  Salesforce released Digital Labour Trends survey data to coincide with its Agentforce London 2025 event that found 78% of UK organisations are using agentic AI

• May 29, 2025 29 May'25

  Sapphire 2025: BASF evolves business with move to SAP S/4Hana

  Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times

• May 21, 2025 21 May'25

  Sapphire 2025: SAP mints business AI flywheel with Palantir on board

  SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando

• May 07, 2025 07 May'25

  ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary

  At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth

• March 26, 2025 26 Mar'25

  Oracle bets big on AI, drives Australian business transformation

  At the Oracle CloudWorld Tour in Sydney, Oracle executives talked up the company’s strategy to integrate AI across its entire technology stack, empowering Australian businesses to move beyond experimentation and into practical AI-driven solutions

• March 24, 2025 24 Mar'25

  Oracle plants agentic AI flag in business process automation

  Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant

• February 27, 2025 27 Feb'25

  CVE volumes head towards 50,000 in 2025, analysts claim

  Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities

• February 21, 2025 21 Feb'25

  Auditor: 2026 till Birmingham recovers from botched Oracle project

  Grant Thornton’s report into a botched Oracle Fusion implementation at Birmingham City Council finds governance and risk comprehension failures to be at the heart of the fiasco

• January 30, 2025 30 Jan'25

  ServiceNow vaunts agentic AI and announces 22% annual revenue growth

  ServiceNow has declared full-year revenue close to $11bn, representing 22% year-on-year growth, as it announces a battery of agentic AI product updates

• January 13, 2025 13 Jan'25

  Metro mayors face similar digitisation challenges to banks, but lack their resources

  UK regional leaders want to be independent of central government when it comes to digital transformation decision-making, but don’t fully understand what’s ahead

• September 18, 2024 18 Sep'24

  Dreamforce 24: Salesforce taps Nvidia to power Agentforce

  At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service

• September 18, 2024 18 Sep'24

  Dreamforce 2024: Salesforce calls on customers to flesh out AI vision

  A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco

• August 06, 2024 06 Aug'24

  How Darussalam Assets is tapping AI in HR operations

  Brunei’s Darussalam Assets is leveraging the artificial intelligence capabilities in SAP SuccessFactors to generate job descriptions and optimise recruitment processes

• July 24, 2024 24 Jul'24

  Qualtrics CEO: AI can make businesses more human

  Qualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees

• July 23, 2024 23 Jul'24

  Innovations to power secure-by-design development

  Secure Code Warrior unveils technology designed to help CISOs and AppSec teams ensure their projects remain safe and free of coding errors and vulnerabilities – a big issue following the CrowdStrike incident

• July 04, 2024 04 Jul'24

  How Qualtrics is driving experience management with AI

  During the Sydney leg of its X4 conference, Qualtrics’ top executives dived deeper into its efforts to help organisations improve customer and employee experiences with AI

• June 10, 2024 10 Jun'24

  Driving customer experience through cloud and AI

  Autodesk’s global CIO Prakash Kota explains how the company is modernising its IT infrastructure and adopting cloud and AI to drive customer experience

• May 23, 2024 23 May'24

  Munich Re sees strong growth in AI insurance

  Global reinsurance giant Munich Re expects more demand for AI insurance from organisations that are looking to manage the risks of AI as they experiment more with the technology

• April 18, 2024 18 Apr'24

  TUC publishes legislative proposal to protect workers from AI

  Proposed bill for regulating artificial intelligence in the UK seeks to translate well-meaning principles and values into concrete rights and obligations that protect workers from systems that make ‘high-risk’ decisions about them

• April 10, 2024 10 Apr'24

  Salesforce helps customers establish bug bounty programmes

  Salesforce has added new learning content to its Trailhead platform designed to help customers develop their own bug bounty programmes

• April 02, 2024 02 Apr'24

  Risks and rewards of AI in HCM

  Research from Citi Commercial Bank warns of the risks associated with overusing AI in human capital management

• March 26, 2024 26 Mar'24

  How SAP is infusing AI into its business applications

  SAP’s chief artificial intelligence officer, Philipp Herzig, outlines the company’s approach towards AI and how it is making the technology more accessible to customers

• March 11, 2024 11 Mar'24

  Birmingham City Council’s Oracle implementation explained: What went wrong?

  The council swapped out a heavily customised SAP ERP system for Oracle Cloud, but since it went live, it has had numerous technical challenges

• March 01, 2024 01 Mar'24

  IT leaders focus on enterprise software to drive cost savings

  ERP and supply chain software are among the big-ticket investment areas in 2024, and managing these projects is a top priority

• February 27, 2024 27 Feb'24

  Birmingham sets aside £25m for Oracle transformation

  Council’s budget report shows that £5.3m is needed to continue support and manual intervention on troubled Oracle system

• February 22, 2024 22 Feb'24

  Stannah looks to enterprise cloud software to lift IT systems

  Major project the keystone of new IT strategy to modernise systems and support growth

• February 20, 2024 20 Feb'24

  Birmingham City Council needs a further £45m to fix ‘disastrous’ Oracle system

  Birmingham City Council’s ERP system is failing to deliver an accurate ledger, which means finance staff have spent months manually entering cost centre data

• December 27, 2023 27 Dec'23

  Top 10 business applications stories of 2023

  Generative AI has become unavoidable for business applications suppliers. C-level executives offer insights here, while the fundamentals of user enterprise software strategy remain visible beneath the AI froth

• November 20, 2023 20 Nov'23

  AI productivity gains could result in four-day weeks for millions

  Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks

• November 15, 2023 15 Nov'23

  PeopleSpot dishes out people-related advice

  The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities

• October 20, 2023 20 Oct'23

  Collaboration paramount in KPN’s successful business transformation

  KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys

• October 16, 2023 16 Oct'23

  Oracle’s Steve Miranda: Customers nearing inflection point with Fusion

  In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real

• September 11, 2023 11 Sep'23

  How Culture Amp is tapping generative AI

  Australia’s Culture Amp is building a generative AI capability that summarises employee survey responses, automating a process that typically takes HR admins up to hundreds of hours to complete

• July 28, 2023 28 Jul'23

  ServiceNow Q2 2023: 23% year-on-year growth with GenAI to fore

  ServiceNow has announced second-quarter 2023 revenue of $2.15bn, up 23% on the same quarter in 2022. The digital workflows automation supplier stressed GenAI developments and partnerships

• June 21, 2023 21 Jun'23

  Software spending grows fastest as finance firms spend $652bn on tech in 2023

  Banks and investment firms are increasing their spending on IT despite gloomy economic outlook, but priorities have changed

• June 20, 2023 20 Jun'23

  ServiceNow’s Bill McDermott: a ‘work in progress’

  Bill McDermott, president and CEO of ServiceNow, speaks to Computer Weekly about his vision for the company and the technology industry, which he believes to be in the throes of exponential change

• June 05, 2023 05 Jun'23

  Workers ‘deeply uncomfortable’ with digital surveillance at work

  Employees express discomfort towards employers’ use of various digital surveillance and monitoring techniques, which are often powered by artificial intelligence

• May 12, 2023 12 May'23

  IT Priorities 2023: Business automation intensifies as data governance returns

  Business automation and a renewed focus on data governance to get more value from data have attracted more interest for UK enterprise software investment, says the TechTarget IT Priorities 2023 survey

• May 11, 2023 11 May'23

  Google Cloud and SAP in enterprise open data push

  Long-time technology collaborators Google Cloud and SAP are embarking on a push to make it easier for enterprises to derive value from their data and put it to use in artificial intelligence and machine learning settings

• May 02, 2023 02 May'23

  SAP eyes SMEs in Southeast Asia

  SAP debuts the Grow with SAP programme in Southeast Asia to drive adoption of S/4 Hana Cloud among small and medium-sized enterprises

• February 21, 2023 21 Feb'23

  NetSuite and Oracle executives optimistic about economy

  Oracle NetSuite’s recent SuiteConnect event in London found executives in optimistic mood about the economy and positive about synergies between the two businesses

• January 27, 2023 27 Jan'23

  SAP 2022: 11% revenue growth, 2.5% staff targeted by restructure

  SAP has announced full-year 2022 revenue of nearly €31bn, up 11% year on year. In 2023, it will explore a sell-off of Qualtrics stake and do a restructure, with an impact on 2.5% of staff

• January 15, 2023 15 Jan'23

  Thai enterprises spend more on software amid growing digitalisation

  The majority of software spending in Thailand during the first half of 2022 went into applications followed by infrastructure software and development tools, according to IDC

• January 10, 2023 10 Jan'23

  Belfast Harbour sails out with Oracle cloud applications

  Belfast Harbour spies a more efficient and flexible future on the horizon as it sets sail with Oracle Fusion Cloud ERP

• December 30, 2022 30 Dec'22

  Top 10 business applications stories of 2022

  As the Covid crisis gave way to the energy crisis and economic turmoil, enterprise software suppliers have urged customers to step up modernisation and evince more empathy for employees

• December 07, 2022 07 Dec'22

  Vingroup to run SAP systems on Google Cloud

  The Vietnam conglomerate and EV maker is planning to migrate all its SAP systems to Google Cloud in a move that is expected to reap cost savings and improve product quality

• December 01, 2022 01 Dec'22

  Financial benefits of government’s shared services strategy remain unclear, says NAO

  Cabinet Office needs to do more to avoid previous failings, as several barriers remain to a successful implementation of the strategy to deliver shared back-office services for government, according to National Audit Office report

• November 30, 2022 30 Nov'22

  Parity AI talks about auditing recruitment algorithms for bias

  Algorithmic auditing firm Parity speaks to Computer Weekly about the process of auditing artificial intelligence for bias, following its partnership with AI-powered recruitment platform Beamery