News

Financial applications

• February 11, 2025 11 Feb'25

  MPs demand bank bosses come clean over IT outages following Barclays crash

  Treasury committee wants banks to provide details of how IT failures have affected their businesses over the past two years

• February 09, 2025 09 Feb'25

  Allianz PNB Life modernises insurance operations with cloud

  Philippine insurer implements a cloud-based health insurance policy management system from DXC Technology to reduce policy issuance times and speed up product launches

• January 30, 2025 30 Jan'25

  ServiceNow vaunts agentic AI and announces 22% annual revenue growth

  ServiceNow has declared full-year revenue close to $11bn, representing 22% year-on-year growth, as it announces a battery of agentic AI product updates

• January 24, 2025 24 Jan'25

  Review of legal rule on computer evidence long overdue, say Post Office scandal victims

  Computer Weekly talks to people who suffered miscarriages of justice at the hands of flawed computer evidence, as well as to experts in law and IT, as the government commits to review the legal presumption that computers work all the time

• January 20, 2025 20 Jan'25

  The death of the piggy bank marks coming of age of a fintech

  Fintech is a broad church that can be applied to high finance and child savings alike, as the team at startup Those Beyond have demonstrated

• January 14, 2025 14 Jan'25

  Subpostmasters won’t get financial redress until mid-2027 at current rate of progress

  Campaigning former subpostmaster warns that some members of the group that took the Post Office to court might not receive financial redress until mid-2027

• January 13, 2025 13 Jan'25

  Metro mayors face similar digitisation challenges to banks, but lack their resources

  UK regional leaders want to be independent of central government when it comes to digital transformation decision-making, but don’t fully understand what’s ahead

• January 10, 2025 10 Jan'25

  UK fintech investment drops by almost double global average

  Global fintech investments fell 20% compared to 37% in the UK, according to latest Innovate Finance figures

• January 07, 2025 07 Jan'25

  Former subpostmasters invited to take part in Post Office Capture compensation scheme development

  Government will look at a selection of cases where subpostmasters experienced unexplained losses while using the Post Office’s pre-Horizon accounting system

• December 30, 2024 30 Dec'24

  Top 10 financial services stories of 2024

  Here are Computer Weekly’s top 10 financial services stories of 2024

• December 17, 2024 17 Dec'24

  Government promises redress and justice to Post Office Capture system users

  The government has officially recognised that users of the Post Office’s Capture software experienced shortfalls caused by the system’s errors

• December 13, 2024 13 Dec'24

  Post Office scandal 2024 – part 3: Fujitsu’s 12-month fall from grace

  After years of refusing to comment, Fujitsu was unable to continue hiding from its role in the Post Office Horizon IT scandal as politicians and a public inquiry demanded answers

• December 10, 2024 10 Dec'24

  Controversial Horizon system to remain in Post Office branches as part of tech ‘fusion’, says source

  A source says the Post Office is set to buy the Horizon system from Fujitsu and combine it with both in-house developed and commercially available software

• December 09, 2024 09 Dec'24

  Inside Prudential’s AI strategy

  Prudential is leveraging AI across its operations, from enhancing customer interactions and streamlining internal processes to empowering its workforce through upskilling initiatives

• December 09, 2024 09 Dec'24

  Post Office senior leadership warned of IT project data safeguarding risk

  Post Office board members and senior executives have been made aware of the risk to data related to its ill-fated Horizon system replacement project

• November 27, 2024 27 Nov'24

  Post Office Capture users invited to pivotal meeting with government

  About 80 former Capture users have now come forward for legal support in making claims against the Post Office

• November 25, 2024 25 Nov'24

  Post Office scandal: How much deeper and wider can it get?

  It took decades to expose the Post Office Horizon scandal but that effort has laid the groundwork for others to seek justice and financial redress

• November 22, 2024 22 Nov'24

  Swiss encrypted messaging service, ePost, targets one million postal users

  Swiss ePost chief Renato Stalder bets on encrypted communications as demand for letter delivery falls

• November 19, 2024 19 Nov'24

  Subpostmasters hit by Post Office scandal plan to meet over 'nuclear option'

  Members of campaign group Justice for Subpostmasters Alliance will discuss taking legal action in their pursuit of full, fair and final financial redress

• November 18, 2024 18 Nov'24

  Post Office IT boss calls for subpostmasters to judge him on his actions

  Recently installed Post Office chief transformation officer tasked with replacing controversial IT system tells Computer Weekly the organisation’s leadership understands the challenges ahead

• November 15, 2024 15 Nov'24

  Post Office to decide on Horizon before April, Fujitsu board considers final contract extension

  Chief transformation officer tells Computer Weekly about ongoing work on replacing controversial Post Office Horizon system and extending contract with Fujitsu

• November 12, 2024 12 Nov'24

  Post Office requested four-year Horizon extension, as Fujitsu boss arrived at public inquiry

  Fujitsu boss says the Horizon system has reached the end of its life and a long contract extension might not be possible

• November 12, 2024 12 Nov'24

  How quantum computing could reshape financial services

  Experts at the Singapore FinTech Festival predict quantum computing will improve risk management, investment strategies and fraud detection in the financial sector, while also posing new challenges for data security

• November 11, 2024 11 Nov'24

  Post Office scandal not caused by software errors, says combative Fujitsu boss

  During a sometimes heated appearance at the public inquiry, Fujitsu’s European boss Paul Patterson said the inquiry has shed light on who is to blame for the scandal

• November 08, 2024 08 Nov'24

  Government announces Green Paper on future of scandal-ridden Post Office

  Consultation process will enable a wide range of people to air their views on the future of the scandal-hit Post Office

• November 07, 2024 07 Nov'24

  Post Office wrongly used public funds to pay for legal battle

  Senior civil servant’s appearance at public inquiry reveals Post Office broke spending rules when it diverted money to legal battle

• November 06, 2024 06 Nov'24

  Post Office was reluctant to cut costs despite 143 central staff earning more than £100k

  Former Post Office minister told public inquiry that Post Office boss did not want to cut central costs, despite how many staff were earning more than £100k

• November 01, 2024 01 Nov'24

  Bank of England warns against AI ‘complacency’

  UK financial services regulator wants to increase understanding of AI’s benefits and how firms are managing the risks it poses, as take-up grows and use cases increase

• October 31, 2024 31 Oct'24

  Fujitsu boss to face tough reappearance at Post Office inquiry, following inaction and sidestepping

  Fujitsu’s European boss will have to justify why promises made at the public inquiry months ago have not been followed through

• October 30, 2024 30 Oct'24

  No simple replacement for digital evidence rules, says Post Office Horizon trial judge

  Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases

• October 29, 2024 29 Oct'24

  Tata Consultancy Services to deliver Irish pension scheme

  Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win

• October 28, 2024 28 Oct'24

  Who is the subject of the Post Office’s Project Tiger investigation?

  The Post Office is listening to a campaigner’s complaints almost a decade after ignoring his more serious accusations and warnings

• October 24, 2024 24 Oct'24

  Government ‘urged’ to overturn all convictions based on Post Office Capture

  Influential group has written to the government calling for legislation to overturn the criminal convictions of former subpostmasters that were based on Capture system data

• October 24, 2024 24 Oct'24

  Prudential taps AI to improve health insurance experience

  Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes

• October 24, 2024 24 Oct'24

  Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO

  Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development

• October 23, 2024 23 Oct'24

  Federation requests government investigation into third Post Office branch system

  Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed

• October 22, 2024 22 Oct'24

  Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal

  The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change

• October 22, 2024 22 Oct'24

  Former Post Office IT boss alleged to have misrepresented alternative to in-house build

  Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon

• October 21, 2024 21 Oct'24

  Review of late evidence doesn’t change Post Office Capture system report

  Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed

• October 16, 2024 16 Oct'24

  Former police officer heading Post Office operations did nothing to help innocent subpostmasters

  Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions

• October 11, 2024 11 Oct'24

  Post Office believes it took £36m from subpostmasters with unexplained losses

  The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself

• October 11, 2024 11 Oct'24

  Post Office set to axe in-house-developed New Branch IT software

  Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative

• October 07, 2024 07 Oct'24

  Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry

  Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer

• October 06, 2024 06 Oct'24

  Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter

  A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership

• October 04, 2024 04 Oct'24

  Late evidence in Post Office Capture investigation could not be reviewed

  Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software

• October 03, 2024 03 Oct'24

  Post Office and Fujitsu: from blood brothers to bad blood

  Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu

• October 02, 2024 02 Oct'24

  India’s fintechs find fortune in underserved segments

  Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products

• October 02, 2024 02 Oct'24

  ‘Shocked’ MoneyGram hits back at Post Office

  Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract

• September 30, 2024 30 Sep'24

  Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses

  An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal

• September 18, 2024 18 Sep'24

  Dreamforce 2024: Salesforce calls on customers to flesh out AI vision

  A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco